From the beginning of our discussions, Actito has shown they've been committed to creating a successful partnership and fostering a long-term relationship. This has been especially appreciated during the turbulent uncertainty created by Covid. In the short time that we've been using Actito, the visual presentation of our emails has improved, and the process of creating our campaigns is much easier and less time-consuming. We've continued with our previous email strategies, along with implementing new ones because of Covid, and have been able to achieve some business goals that had been on our priority list for some time. In addition, the Actito staff we have worked with have been very supportive and helpful. Review collected by and hosted on G2.com.
This is a specific and minor issue, but it seems it is not possible to update a message that is connected to a scenario, so if you need to make changes to a message in a scenario, you must duplicate the message, make your changes, save it as a new message, and then end the current scenario, duplicate it, connect it to the new message, save it as a new scenario, and then start the new scenario. I would love it if it was possible to just update the message itself and keep the scenario running with that updated message without have to take all the above-mentioned steps. Review collected by and hosted on G2.com.
The word commit just made the entire week of our organization; this is exactly what we strive for. Thank you.
Concerning updating the campaign link to the scenario. At this stage, it's a decision we took to avoid problems around statistics and incoherence in the journey. But we might upgrade this in the future so keep sharing cases with your CSM.
Thank you
