Fabrizio M.
FM
Fabrizio M.
OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Manage devices simply and securely but to be resolved"
2/5
What do you like best about Action1?

What I find most useful in Action1 is being able to manage all devices from a single console. It automates updates and security checks, saving time and making everything simpler and safer. Review collected by and hosted on G2.com.

What do you dislike about Action1?

The only thing I don't like about Action1 is that some advanced features take a bit of time to understand and configure correctly. At first, it can seem a bit complex. I don't think the company will continue to fund it, plus I had to reinstall because it kept giving me an error!!!! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Simple Deployment, Powerful Patching—Even Updates Adobe CC Suite"
5/5
What do you like best about Action1?

Starting off with the one-time unlimited check, so you can see where you are starting from, this is invaluable for anyone starting off down this route. Added to that, the 200 free devices so you can patch your most vulnerable devices and make headway to being secure.

Other than those, its simple to use and easy to deploy. it is also the only patching software I've found that will update the Adobe CC suite, which is one of the many things that sets it apart from even the more expensive offerings. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Its handling of failed updates or clients with issues could be better, its not overly easy to find and redeploy failed updates to clients. Duplicate clients is an issue, without a way to auto cleanup clients that haven't been seen in x days etc. Review collected by and hosted on G2.com.

Diogo A.
DA
Diogo A.
Senior Information Security Analyst
Mid-Market (51-1000 emp.)
"Easy-to-Navigate UI, Feature-Rich VM Tool with Strong Automation"
5/5
What do you like best about Action1?

The UI is easy to navigate, and the tool includes a lot of useful features that you usually only see in much more highly priced VM tools. The patch management feature, along with a bit of endpoint management, makes it even more useful for my team. We were able to onboard easily without needing support from OEM resellers. We’re a small team, and it supports small teams like ours. Lastly, the automation works well. Review collected by and hosted on G2.com.

What do you dislike about Action1?

For now, it doesn’t group vulnerabilities by software type or by my endpoints. It’s either Critical or the central classification. Other than that, everything works well. Review collected by and hosted on G2.com.

Marceli M.
MM
Marceli M.
Small-Business (50 or fewer emp.)
"Effortless Patch Management with Action1"
5/5
What do you like best about Action1?

I love the simplicity of the whole app, especially because of its very clear and simple menu. The greatly designed statistics save me time as I don't have to manually analyze data; I just check the main page and know what's going on with my hosts. Additionally, the grouping feature is great, allowing me to separate my warehouse from office and laptops. The initial setup was incredibly easy, so simple that everyone can do it. I also appreciate being able to do a quick check on vulnerabilities, missing updates, and setting some global messages to my workers. Review collected by and hosted on G2.com.

What do you dislike about Action1?

To be fair, an information about currently dangerous new vulnerabilities would be nice, overall not only from my hosts. Just to know what is dangerous right now, what's new in security world. Review collected by and hosted on G2.com.

Response from Kimberly Gonzales of Action1

Hi Marceli,

We're thrilled to hear that Action1 has made patch management effortless for you and has saved you time. We appreciate your feedback about wanting more information on new vulnerabilities, and we will take that into consideration for future updates.

Jeremy A.
JA
Jeremy A.
Information Technology Analyst
Mid-Market (51-1000 emp.)
"Love The Script: A Powerful Experience"
5/5
What do you like best about Action1?

The Script library is probably the most powerful feature for us. Being able to push PowerShell scripts to targeted computers is incredibly useful. Scheduling targeted rings to scope patches to specific groups was also a game changer. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I wish we could manage browser extensions through Action1 as well, especially when it comes to removing them. Also, the remote access tool isn’t ideal; I’d like it to be more user-friendly and to include a chat feature. Review collected by and hosted on G2.com.

Matias M.
MM
Matias M.
Head of IT
Mid-Market (51-1000 emp.)
"Fácil Implementación, Rendimiento Mixto en Control Remoto"
5/5
What do you like best about Action1?

Me gusta la facilidad de instalación de Action1. También me encanta lo fácil que es de implementar y administrar, es muy intuitivo. La configuración inicial también fue muy fácil; simplemente correr el ejecutable y el equipo comenzaba a reportar rápidamente a la consola. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Encuentro que el acceso remoto o el control remoto a veces suele ser un poco lento y no tiene tantas opciones comparado con otras opciones del mercado. Review collected by and hosted on G2.com.

Jorge P.
JP
Jorge P.
Cybersecurity
Small-Business (50 or fewer emp.)
"Easy and Reliable Patch Management"
5/5
What do you like best about Action1?

How easy it is to manage updates and patch multiple computers from one place. It saves time and gives me a clear view of what needs attention. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Some features can take a little time to learn, and the reporting options could be more flexible. Overall, these are minor issues. Review collected by and hosted on G2.com.

Naruto U.
NU
Naruto U.
IT Manager
Mid-Market (51-1000 emp.)
"Action1 Makes Remote Script Runs Effortless Across All Devices"
5/5
What do you like best about Action1?

Before, if I needed to run a remote script, I had to write it out and then send a message in a group chat asking everyone to run it.

Now, with Action1, I can run the same script across all devices in just a few clicks. It’s perfect. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I can’t disable a feature I don’t need. For example, Vulnerability Scan: if I could turn that function off, I think Action1 would run lighter and more smoothly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Clear Vulnerability Visibility and Reliable Patch Management in One Console"
4/5
What do you like best about Action1?

Action1 is especially helpful for vulnerability scanning and patch management. It gives clear visibility into missing updates and known vulnerabilities, then makes it easy to remediate them from a centralized cloud-based console. The ability to identify vulnerable systems, deploy patches, and track remediation status helps reduce risk without adding a lot of manual overhead.

The biggest upsides are the strong vulnerability management, reliable patching workflow, and the fact that it is free for the first 200 endpoints. That makes it very accessible for smaller IT teams, MSPs, and organizations that need real endpoint visibility and remediation capability without a large upfront cost. It helps improve patch compliance, strengthen endpoint security, and turn vulnerability management into a more organized, actionable process. Review collected by and hosted on G2.com.

What do you dislike about Action1?

The least helpful aspect is that Action1’s strongest value is centered around vulnerability scanning and patching, so some other endpoint management features may not feel as fully developed as those core functions.

The main downside is that it may not replace a full RMM platform for teams that need deeper automation, monitoring, reporting customization, or MSP-specific workflows. That said, for vulnerability management and patch remediation, it remains very effective and easy to use. Review collected by and hosted on G2.com.

LN
Leonardo N.
ICT Administrator,Sistemista Senior, webdesigner
Mid-Market (51-1000 emp.)
"Simple Configuration and Powerful Features"
5/5
What do you like best about Action1?

I like the simplicity of configuration and use of Action1. I appreciate the extensive features and the fact that it can be used for free up to 200 devices. I find the agent installation and deployment really simple, as well as allowing updates and script distribution effectively. The initial setup was very easy, managing to deploy on about a hundred PCs in less than an hour from login and start distributing updates. Review collected by and hosted on G2.com.

What do you dislike about Action1?

one could improve the management of automation, for example, by giving the possibility to perform a second deployment only on the failed devices Review collected by and hosted on G2.com.