Fernando L.
FL
Fernando L.
gerente TI
Enterprise (> 1000 emp.)
"Centralized, easy, and intuitive endpoint management from a single console"
5/5
What do you like best about Action1?

having in a single console a number of tools and supports that allow for the centralized management of endpoints in an easy, intuitive, and secure way Review collected by and hosted on G2.com.

What do you dislike about Action1?

The generation of vulnerabilities and updates that repeat per endpoint causes a lot of alarm. For example, a Google vulnerability is presented to me for each endpoint, the same vulnerability, but the report shows 280 vulnerabilities, even though it is the same one. Review collected by and hosted on G2.com.

AramisTech .
A
AramisTech .
IT
Small-Business (50 or fewer emp.)
"Amazing Value, Easy to Use with 200 Endpoints to Get Started WOW!"
5/5
What do you like best about Action1?

Easy to use, the fact that they give you 200 endpoints to get started blows me away. This is amazing value that will make sure when you reach 200 computers you stay with them. Review collected by and hosted on G2.com.

What do you dislike about Action1?

The only thing I could find I don't like is that I can't separate scripts or automations in groups so that I could for example separate server automations in a Server automation group. but that is just a small thing Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Dev Ops Engineer
Mid-Market (51-1000 emp.)
"Remote Desktop Tool Makes Support a Breeze"
5/5
What do you like best about Action1?

My favorite feature is the remote desktop tool which I use when providing remote desktop support. Review collected by and hosted on G2.com.

What do you dislike about Action1?

On the endpoint lists, there's no way to edit the columns. I'd really like to have a "Last Seen" column which I can sort by. Right now, I have to run a report to see this. It would also be nice to add columns for the custom fields as well when I'm working on projects and need to keep track of which endpoint I've run a script on, for example. Review collected by and hosted on G2.com.

NJ
Naveed J.
ICT Manger
Mid-Market (51-1000 emp.)
"Action1 has transformed our device management"
5/5
What do you like best about Action1?

Action1 has completely transformed the way we manage and look after our devices. Its intuitive interface, powerful features, and remote management capabilities make it easy to keep our systems secure and up to date. As a charity, the offer of 200 free endpoints is incredibly generous and has allowed us to improve our IT operations without additional financial strain. The platform is reliable, fast, and simple to set up, making it a game changer for our organisation. Review collected by and hosted on G2.com.

What do you dislike about Action1?

There’s very little to dislike. While there’s always room for more advanced reporting and integration options, the current feature set already covers most of our needs exceptionally well. Review collected by and hosted on G2.com.

Response from Kimberly Gonzales of Action1

Hi Naveed,

Thank you for your feedback! We're thrilled to hear that Action1 has had such a positive impact on your device management. We appreciate your feedback on the potential for more advanced reporting and integration options, and we'll take that into consideration for future improvements.

TD
Tom D.
IT Manager
Small-Business (50 or fewer emp.)
"Effortless Endpoint Management with Minor Remote Support Hurdles"
5/5
What do you like best about Action1?

I love how Action1 lets us run automated scripts for tasks like adding WiFi connections and copying Bitlocker keys to Microsoft Entra, which simplifies our post-build procedures and saves engineering time. Being able to identify application vulnerabilities and schedule updates outside of work hours reduces downtime, which is fantastic. The 'update rings' feature for testing updates on pilot machines before a full rollout is very useful. Action1's reliability impressed us so much that we decommissioned other products like WSUS and Intune in its favor. The setup was extremely easy too, with an on-premise sync server ensuring the Action1 agent automatically deploys to domain-joined computers, requiring minimal manual intervention. Review collected by and hosted on G2.com.

What do you dislike about Action1?

The remote assistance tool is extremely slow and laggy, so we had to find another solution for our remote assistance needs. If Action1 could fix this, then this would be a complete endpoint management solution. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ACTION1: Streamlined Patch Management with Excellent Automation and RBAC Features"
5/5
What do you like best about Action1?

Overall, our experience with Action1 has been very positive. It is easy to deploy and manage, with an intuitive interface that simplifies patch management, software deployment, and remote administration. The automation features and detailed reporting have helped improve endpoint security while reducing manual effort. Review collected by and hosted on G2.com.

What do you dislike about Action1?

One area for improvement would be the reporting and dashboard customization. While the existing reports are useful, providing more flexible, customizable dashboards and advanced reporting options would make it easier to generate management-specific insights and compliance reports Review collected by and hosted on G2.com.

Chad K.
CK
Chad K.
Director of IT
Restaurants
Mid-Market (51-1000 emp.)
"Simple GUI and Effortless GPO Deployment—Updates Made Easy. No-brainer for computer management!"
5/5
What do you like best about Action1?

Simple-to-use GUI. Very easy to navigate. Getting the deployment set up through GPO was very easy and no-effort on my end. Sometimes getting things set up on the server level is difficult and much trial and error but I really had no issues getting things deployed and working. Showing what items are critical and non-critical is very easy to tell and get stations updated. I've been looking for a tool for this for quite some time. I think I've found home. Review collected by and hosted on G2.com.

What do you dislike about Action1?

So far I haven't run into anything I dislike. I wish all of our users had their computers on to get updated all the time but I get that updates only work if the computer is online. Review collected by and hosted on G2.com.

Jeff G.
JG
Jeff G.
IT Support Officer
Mid-Market (51-1000 emp.)
"I greatly appreciate having this software"
5/5
What do you like best about Action1?

Action1 identifies software vulnerabilities even in software it doesn't provide updates for. The library of updated software is quite large and covers everything most people use. Being able to see the status of computers, remotely login, generate reports and run custom scripts covers our needs. The setup is very simple. They are constantly working on improving and updating the software. The one time I used support they got back to me very quickly. Action1 has become part of my daily management of our computers and servers. I like the fact they are security focused and have the certifications to back that up. Review collected by and hosted on G2.com.

What do you dislike about Action1?

There are some minor UI issues, where I have to scroll right to reach UI buttons. Remote desktop while amazing to have, is a bit laggier than other stand-alone options. Review collected by and hosted on G2.com.

Kashif A.
KA
Kashif A.
Mid-Market (51-1000 emp.)
"Streamlined Vulnerability Management, Needs Better Linux Support"
5/5
What do you like best about Action1?

I like Action1's ease of use and the simple UI without any clutter of unused features. The instantaneous update of agents is a great feature. Moreover, having 200 free endpoints is the best part. My team has also found that running scripts is made easy by Action1. Review collected by and hosted on G2.com.

What do you dislike about Action1?

The limitation on Linux systems is a downside. In our organization, we have 20% of systems on Linux, and while I can run scripts, patch and vulnerability management isn't available. I understand this is due to how Linux is built, but I'm expecting more from Action1. The initial setup wasn't easy because we did not have an Active Directory. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy scripting and fast Windows installs with great trial licensing and support"
5/5
What do you like best about Action1?

The ease of use. I can write a script, upload it, and test it without pushing it out. Then I can push it out, on a automation basis. Additionally, the simplification of packaging apps either for us or self packaging makes it easy to keep everything up to date. Installs fast on Windows, and scripts/package downloads and installations are fast as well. 200 free licenses to trial it out has been amazing, with both free and paid support where I can go to Discord or Reddit for historical questions if need be. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I would like it if I could separate macOS and Windows into two separate dashboards or provide varying access to people based on what environment they work in. Review collected by and hosted on G2.com.