Action 1 has made vulnerability management an absolute breeze. Patching is now a five-minute setup task instead of a two-hour manual process. I can simply set it up and watch it do its thing. Review collected by and hosted on G2.com.

Third party software updates are not 100% up to date all the time. There are some instances where 3rd party software also don't show up, eventhough there is an update available. Review collected by and hosted on G2.com.

It’s a lightweight agent with an easy-to-use interface, which makes it especially approachable for starters. It includes all the features you’d expect from a robust RMM, but it really shines when it comes to patching. “Ruthless” is the word that comes to mind for how effectively it pushes critical updates across multiple operating systems, and it does it flawlessly. Compared to other more costly platforms with less than optimal performance, Action1 delivers the best ROI of the price. Review collected by and hosted on G2.com.

It would be better if it offered more detailed statistics, along with clearer endpoint performance metrics. Review collected by and hosted on G2.com.

As a one-person IT department, Action1 has become instrumental in keeping devices across our company patched and up to date. It’s also been a real blessing to be able to remote into any corporate device from my office, especially since we have team members spread across New York State.

The user interface is intuitive and straightforward. Even if I hadn’t worked in IT for 20 years, it’s simple enough that just about anyone could use it with minimal training. I also appreciate the integration with our Microsoft account, which gives us single sign-on, keeps our security in place, and means there’s one less account login to remember.

Performance has been a godsend from day one. Updates deploy quickly with very little hands-on effort required from our end. And with 200 free devices to start, you really can’t beat the price.

So far I have never had to contact Support. That's just how well the product has worked, but the onboarding took me 10 minutes to configure before we were up and deploying updates. Review collected by and hosted on G2.com.

The only downside is the requirement to use the web user interface. We would love an app, or even better a mobile app for user on the go. That isn't detrimental, it just means we always have to use a device with the full browser. Review collected by and hosted on G2.com.

I like how comprehensive the Action1 software functionality is, how well it works, and how easy it is to use. I'm especially impressed with the ability to mass deploy custom scripts and even schedule them for automatic deployments. Honestly, though, I'm impressed with how well they've implemented all of the features and functionality. Review collected by and hosted on G2.com.

Remote Assistance has become more and more laggy over time. Initially when we first started using Action1, that didn't seem to be an issue. Over time I've noticed more of a lag, which has become a real inconvenience. I assume this has something to do with Action1's popularity and increased usage over time. Review collected by and hosted on G2.com.

What I like most about Action1 is how intuitive and easy it is to use, even for daily IT operations. The interface is clean and straightforward, which makes it simple to manage all endpoints from a single console without a steep learning curve.

I use it heavily for both Windows updates and third-party patching, and being able to deploy everything across the organization in just a few clicks has significantly improved my workflow. It has reduced manual work and helped me keep systems consistently updated and secure.

The remote access feature is something I rely on multiple times a day, and it has been very reliable for providing quick support without needing additional tools or complex setups. In fact, Action1 allowed me to replace a previous RMM (Itarian) as well as several manual scripts, simplifying my toolset.

Performance has been solid, especially when executing remote actions and patch deployments at scale. What really stands out is how easy deployment is and how reliable the platform is in day-to-day use. It just works, which is critical in a production environment.

Overall, it has made endpoint management more efficient, centralized, and scalable, while also delivering strong value by reducing the need for multiple solutions. Review collected by and hosted on G2.com.

It’s honestly difficult to find major downsides, especially considering the free tier for up to 200 endpoints, which already delivers a lot of value.

If I had to point out an area for improvement, it would be the lack of a built-in interactive terminal per endpoint. Having a feature that allows direct interaction with PowerShell in real time, similar to what tools like MeshCentral offer, would make troubleshooting and remote management even more efficient.

While current remote management features work well, adding this capability would reduce the need to rely on remote desktop sessions for quick command-line tasks and further streamline daily operations. Review collected by and hosted on G2.com.

The patching just works. The UI is very intuitive and better than most other platforms I've used for understanding the workflow of the system. You get 200 endpoints for free to trial it for life, and if you go above that the pricing structure if very fair too compared to others in the field. Support is top notch, always fast to respond and provides the solutions you need for any issues that may arise. Review collected by and hosted on G2.com.

Sometimes the platform may be a little slow to load some areas, but it is typically not a deal breaker for the platform. Review collected by and hosted on G2.com.

From a retail market perspective; being able to deploy updates to POS terminals in bulk, keep branch computers up to date, create optional automations, establish instant connections when needed, and easily monitor system status is truly excellent. All of these features are impressive and have worked flawlessly so far. The ease of installation is even more remarkable; integrating the system into a newly set up POS terminal takes less than a minute.

Currently, we have daily-running automations across an average of +50 POS terminals and +30 computers. Review collected by and hosted on G2.com.

Its biggest drawback is that it can be removed very easily by the user. Review collected by and hosted on G2.com.

It’s easy to deploy and supports Linux. I also like how flexible it is for managing updates on servers and endpoints, plus the API is great for custom reports. Review collected by and hosted on G2.com.

Lack of user context: the username isn’t visible in the “Pending Updates” or “CVE” lists, which makes it harder to understand who is responsible for what. Rigid approval workflows: it’s difficult to shorten deadlines or set appropriate validation periods for critical updates. Review collected by and hosted on G2.com.

I appreciate that Action1 is FREE for the first 200 users, which is a fantastic deal. The ability to deploy software patches remotely is incredibly useful, especially since we're cloud-based with limited remote administrative features. It allows for complete remote administration, especially when paired with MeshCentral. I find the combination with MeshCentral to be very effective. Thanks to Action1's features, I can deploy patches after testing and even deploy multiple other packages, which makes management much easier. The initial setup was easy due to my experience, and I can't say enough good things about it to anyone in IT. I love how Action1 allowed us to operate efficiently under our specific setup needs. Review collected by and hosted on G2.com.

only runs in system context, wish it would run in user in the free version Review collected by and hosted on G2.com.

I like that Action1 is simple to set up, deploy, and manage. It's easy to deploy the agent via Intune and quickly get insight into vulnerabilities and outdated software on endpoints. Setting up automatic update rings is quick and simple, and navigating the interface is a breeze. Managing devices through Action1 alongside Intune works well. I also like that the company seems dedicated to constantly improving the product and taking community feedback seriously. We found Action1 to be the best option compared to competitors, and I would highly recommend it. Review collected by and hosted on G2.com.

I wish the desktop operating system support had more parity, but I know it's on their roadmap. More support for MacOS and Linux would be great. Feature parity between Windows, MacOS, and Linux as far as patching, app deployment, and remote desktop. More Linux distro support would be great as well, beyond Debian and Fedora. Review collected by and hosted on G2.com.