M
Mohamed Akbar Ali .
CTO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Very effective and seamless RMM for everyone"
5/5
What do you like best about Action1?

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it. Review collected by and hosted on G2.com.

What do you dislike about Action1?

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"simplified update and vulnerability management"
5/5
What do you like best about Action1?

I like the simplicity of having a single place to view and manage vulnerabilities and updates. Ring updates are also very straightforward to configure, which makes ongoing maintenance much easier.

The free option for 200 endpoints is amazing. It lets you really give it a solid try, and it also means smaller businesses can use a great product at no cost. Review collected by and hosted on G2.com.

What do you dislike about Action1?

With Ring updates, it would be really helpful to have a visualization that shows devices and/or groups, which ring they’re assigned to, and where each automation is in the process. That said, I mostly bring this up just to find something to nitpick, because honestly I don’t have any real dislikes. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Action1 Makes Endpoint Patching and Remote Management Effortless"
5/5
What do you like best about Action1?

Action1 stands out for its ease of deployment, operational efficiency and strong patch management. As a cloud-native platform it provides centralized visibility and control over endpoints without the complexity of traditional management solutions. It enables our IT team to automate patching, improve security posture, and manage remote devices with minimal administrative overhead. Review collected by and hosted on G2.com.

What do you dislike about Action1?

While Action1 covers the core endpoint management capabilities very well, there is still room for improvement in advanced reporting and customization. Some reporting options could be more flexible, and deeper integrations with third-party security and ITSM platforms would further enhance enterprise workflows.

Oh, and having a maximum of 200 free endpoints :) Review collected by and hosted on G2.com.

John F.
JF
John F.
Director
Mid-Market (51-1000 emp.)
"Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux"
5/5
What do you like best about Action1?

This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else!

If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux.

I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software! Review collected by and hosted on G2.com.

What do you dislike about Action1?

Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point!

Please don't get take over my asset stripping venture capitalists and burn this amazing focus! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Windows patch management is now much better because of Action1"
4.5/5
What do you like best about Action1?

We use Action1 to deploy Windows and softwares updates on our workstations, it gives us a good overview of what is really going on in our environment. The interface is well made, I like that it's not too cluttered, it's intuitive, and the automation and alert features are working well, without being overly complicated. The patching process is straightforward and can be automated and pushing the agent works well, but we had to deploy the agent manually on some computers. Having 200 free endpoints is a big plus for us. Review collected by and hosted on G2.com.

What do you dislike about Action1?

We operate in a French environment and at the moment, the translation is possible but cannot be adjusted exactly to our need. It's a minor inconvenience for us, but would like that part to be improved in the future. Review collected by and hosted on G2.com.

Jeremy M.
JM
Jeremy M.
Director of IT
Mid-Market (51-1000 emp.)
"one of the best update tools I have used"
5/5
What do you like best about Action1?

Well to start its free for me. I have less than 100 endpoints and its totally free and fully featured. Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN. The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams. Implementation was ease. it is used frequently. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I wish it would let me use it for my personal and family. I could protect them. The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues. Customer support needs improved. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
Service Desk Technician II
Small-Business (50 or fewer emp.)
"Automation Ease and Time Efficiency with Action1"
5/5
What do you like best about Action1?

I use Action1 in my home-lab-turned-production environment to manage my mixed environment of Linux, Windows, and MacOS for patching and vulnerabilities. Action1 has saved me an incredible amount of time and worry by automating critical update downloads and installation. I love the main dashboard as it provides a lot of critical information in a clean, easy-to-digest manner, letting me know right away the current status of patching, outstanding vulnerabilities, and overall compliance. I particularly appreciate Action1's automation feature, which has taken out the worry when it comes to time-critical patches. I have created automation that checks for critical/important patches twice a day and applies them as necessary, with configuration to reboot off-hours. The initial setup was extremely easy; I used Group Policy to deploy the agents to my Windows devices without any issues and manually deployed via the 'unintended' install for a few Linux machines, which also went smoothly. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I do wish in the vulnerabilities section I had a way to note the various CVE's with why they are still outstanding. For instance, I have a server reporting unresolved CVE's, however, they are pending a software update from the vendor. I'd like to be able to note that for reporting. Perhaps another column with a 'notes' section, or even a drop down that lets me add tags (For example, CVE-XXX-XXX is due to Veeam hasn't released an update). Review collected by and hosted on G2.com.

TIM A.
TA
TIM A.
Small-Business (50 or fewer emp.)
"All-in-One Remote Management Solution"
5/5
What do you like best about Action1?

I like the remote software deployment, especially the silent installation, which does not disturb the users. The remote access feature is a lifesaver, as it makes it easy to deploy software remotely and quickly connect to endpoints at remote sites. I also love that Action1 is a combination of software deployment, endpoint management, and remote desktop, all in one place. The initial setup was simple. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I find the connection laggy and slow during remote access. When I click any button on the user's screen during a session, it takes time to respond. Review collected by and hosted on G2.com.

Alexandre B.
AB
Alexandre B.
Analista de suporte técnico
Mid-Market (51-1000 emp.)
"Facilitate Remote Management with Efficiency"
5/5
What do you like best about Action1?

I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Seamless Patching and Fast Endpoint Management with Action1"
5/5
What do you like best about Action1?

Action1 has best patching platform which supports Windows Update and 3rd Party Application patching seamlessly. Action1 also supports application Installation and uninstallation seamlessly. Provides Hardware Inventory along with various alerts. Action1 has good Dashboard that shows assets details and vulnerabilities, installed software's . Creating Action1 account and installation agent is simple and quick. Assets get integrated on dashboard quickly and all actions performed happens quickly.

Action1 provides free management of 200 hosts. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Hardware inventory and Endpoint list window could have been more specious Review collected by and hosted on G2.com.