It’s straightforward to use, with a low learning curve for getting to grips with the system. Performance is really fast, and it’s easy to get your devices up to date in a short time frame. We were fully patched within 8 days, even with a mix of part-time and WFH endpoints. Onboarding was also very straightforward: we deployed the agent via InTune and were up and running quickly. For us, staying below the 200-endpoint marker made it a no-brainer; we’ll cross that threshold fairly soon, but the cost still feels very competitive. Review collected by and hosted on G2.com.

The only issue I’ve run into is getting “stale” devices (for example, when a user is on holiday or otherwise absent) updated. The stored “last seen” value updates, and those endpoints then drop out of the dynamic group I created before the automations have a chance to run. That said, it was easy enough to use the script tools to design a workaround. Other than that, I haven’t found anything else to dislike. Review collected by and hosted on G2.com.

I love that Action1 will run scripts on endpoints even if they are not on the local network. I also love that Action1 will keep my endpoints updated and vulnerability-free. I love that Action1 supports software integrations and their consumer friendly pricing structure. They have responded every time I've made suggestions where the platform can improve. Automations run in the cloud and perform well. Review collected by and hosted on G2.com.

I would like event based automations to run upon device enrollment or being added to a group, such as specific software applications that specific departments use.

Some applications are set to deploy to endpoints but are packaged for servers. Sometimes custom applications are named to match what's installed, but do not detect the exact verbiage after completion somehow. Review collected by and hosted on G2.com.

The ability to get top view of all of our endpoints such as missing updates and vulnerability scanning. The onboarding of our 400+ endpoints was seamless for us as a small team of 4. The performance of pushing out patch updates to all our end points has been amazing. We came from an on prem solution that was clunky and relied on the WSUS tool. Review collected by and hosted on G2.com.

There are no downsides when it comes to using Action1. Their current integrations, along with the future integrations they have planned, made it an easy choice for me. Review collected by and hosted on G2.com.

Action1 saves me a lot of time and worry. Its ability to keep my endpoints up to date makes my life easier.

I use Action1 every day. I’ve reached out to Customer Support a few times, and they’ve always been responsive and knowledgeable.

Overall, our environment feels safer because Action1 helps ensure I stay patched against vulnerabilities.

The more Action1 grows the stronger I feel about the protection they provide. Review collected by and hosted on G2.com.

We should be able to create a group by looking up endpoints, but in some instances this isn’t possible. This is still the only thing I am frustrated with. Review collected by and hosted on G2.com.

I like that Action1 is simple to deploy and works well for patch management. It's easy to divide environments, which is really helpful for my company's corporate and PCI DSS settings. It's also great that since we're 100% cloud-based and coupled with Intune and PIM, we're able to easily support the solutions that have been deployed. I found the initial setup very straightforward using the link to download the .msi and deploying via Intune. Action1 fits our needs perfectly. Review collected by and hosted on G2.com.

The remote control component could be a bit more user friendly. Review collected by and hosted on G2.com.

The thing I appreciate most about Action1 is its ability to truly simplify remote endpoint management, without requiring complex infrastructure or the use of a VPN. The platform is intuitive and quick to set up, and it allows for complete visibility on patches, installed software, vulnerabilities, and the overall status of devices. Review collected by and hosted on G2.com.

I don't like that Action1 doesn't have a real app, neither for PC nor for phone: having to use only the web console is inconvenient. Furthermore, the remote desktop function is often slow and unresponsive, which makes remote interventions more cumbersome and frustrating. Review collected by and hosted on G2.com.

Action 1 has made it easy to track vulnerabilities and missing updates and the vast amount of device date is incredible. One feature that has helped is the installed software feature as it allows you to uninstall applications. Integration was very easy via install app on Windows and bash on Mac. Review collected by and hosted on G2.com.

I don't really have any dislikes. The current state of the machine is probably updated in minutes and sometimes you want it to be updated instantly. Review collected by and hosted on G2.com.

Action1’s greatest value is that it offers a basic yet powerful suite of tools at no cost. For small and medium-sized businesses that may not be able to afford a traditional EMS, Action1 meets essential needs with fast, simple deployment and makes managing company devices much easier. The agent deployment is practically friction-less and so easy you can do it in a variety of ways whichever meets your needs. Review collected by and hosted on G2.com.

It’s hard to dislike anything about it, considering it’s free. If I had to point out one area to improve, it would be to make the pre-packaged software selection more extensive. Several popular apps, like Notion, aren’t included by default. Review collected by and hosted on G2.com.

Installing and using Action1 is very easy. Agent setup is fast, and you get immediate results. All endpoints are reviewed and updated within a very short amount of time. Creating scripts, reports, and custom packages is straightforward, and it also makes it easy to patch “special” types of software. Review collected by and hosted on G2.com.

I would like to have a mobile application so i don't depend on a computer. On the reports it would be useful to get minor versions of the installed software. The remote administration tool is a bit slow. Review collected by and hosted on G2.com.

Action1 has transformed my daily workflow for managing nearly 100 endpoints in a non-Active Directory setup. Having automated vulnerability scanning, patch management, and built-in remote access in a single dashboard is a huge time-saver. The platform integrates seamlessly with PowerShell and standard MSI/ZIP packages, allowing me to deploy custom software, set up directory structures, and register Windows Services silently.

The onboarding process was straightforward, supported by excellent documentation that made setting up agent deployments easy. The built-in AI assistant and intelligent automations help quickly analyze deployment logs, summarize patch states, and streamline script troubleshooting. When an endpoint needs maintenance, the integrated remote access lets me connect immediately without switching tools.

The web UI is clean, and the lightweight agent runs silently with virtually no CPU impact. Offering full enterprise functionality free for the first 100 endpoints provides unmatched ROI, turning hours of manual, machine-by-machine maintenance into a smooth, centralized process. Review collected by and hosted on G2.com.

Honestly, my only regret is that I didn't discover Action1 sooner!

If I had to mention a minor technical point, agent deployment over local network paths in a non-domain (Workgroup) environment requires a quick manual batch script or local execution. However, once the agent is installed, the cloud connection is rock-solid and it works flawlessly. Review collected by and hosted on G2.com.