I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features. Review collected by and hosted on G2.com.

I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now. Review collected by and hosted on G2.com.

You can push updates remotely and connect to the computer, which has saved us so many times. The UI is great and genuinely easy to use. For us, you can’t beat the price - free! Thank you so much; it has truly transformed our business’s security. Review collected by and hosted on G2.com.

The remote connection could be a bit stronger, right now its very slow but it could be some firewall rules we need to change. It also shows some vulnerabilities that we have patched that vulnerability scanners that say we have remediated. Review collected by and hosted on G2.com.

Action1 gives me a level of visibility to the endpoint patching status that I never had, especially 3rd-party apps. I can instantly get a view of how things are going It also features hardware and software reporting that beats what I had been using. It integrated easily into our environment, very easy to deploy. Review collected by and hosted on G2.com.

So far nothing really jumps out as an issue. Common to a lot of software nowadays, you have to jump through a lot of separate docs to learn some of the finer points, as opposed to one big indexed PDF which I'd prefer. Most of it doesn't even require docs. Review collected by and hosted on G2.com.

A very powerfull RMM that is also MSP friendly. In addition to patch management, features such as remote access and the ability to deploy scripts make it a very pratical and versatile solution. Review collected by and hosted on G2.com.

I don't really have any negative points to mention. Perhaps the built-in reports could be improved to make inventory management even simpler.

It would also be great to add a warranty expiration date field for endpoints. If Action1 could automatically retrieve this information using the device's serial number, that would be an outstanding feature. Review collected by and hosted on G2.com.

The thing I like best about Action1 is how smoothly it handles patch management for remote and hybrid endpoints without needing a VPN.

If you are managing a fleet of machines, patch compliance can usually be a massive headache—especially when users are working from home. Action1 solves this with a lightweight cloud agent that gives you full visibility and control through a single browser tab. Review collected by and hosted on G2.com.

The biggest issue is the very small built-in software repository. They focus heavily on security and manual verification, but the catalog is limited to basic mainstream apps Review collected by and hosted on G2.com.

I have been using Action1 now for a few years, It has continued to be as impressive as the first day I used it. It covers all of the requirements I need and many, many more. It has been an integral part of the service we provide and a big contributor to our growth. During this time we have seen the expansion of Action1 to cover Mac and Linux. We recommend Ation1 to anybody who is looking for an all round, all singing and dancing solution for managing IT infrastructure. Review collected by and hosted on G2.com.

Since we started using Action1 there has been nothing that we have disliked, with their roadmap we have been able to suggest any features that we may like adding, and support features that others have suggested, with very clear timelines of when features will be incorporated into the system, these upgrades are seamless and frequent. Not a bad word to say about Action1. Review collected by and hosted on G2.com.

The simplicity. Action1 is easy to deploy, easy to manage, and doesn't require a lot of ongoing maintenance. Patch management, reporting, remote access, and software deployment are all available from a single cloud-based console, making day-to-day administration much more efficient. Review collected by and hosted on G2.com.

Like any platform, there are always features I'd like to see expanded. More advanced reporting options and additional automation flexibility would be welcome as our environment continues to grow, but none of those have been significant enough to affect our overall experience. Review collected by and hosted on G2.com.

I like that Action1 is free and easy to deploy, which makes getting started a breeze. It’s fairly easy to understand and customize to fit my needs. The support and documentation are solid, providing a reliable foundation for any issues that arise. The better support and informative webinars are particularly beneficial, as the support team really understands the needs of modern system administrators without focusing on upselling. Review collected by and hosted on G2.com.

The remote access could use some improvements and feature additions. Also, there could be easier linking to running automation just reducing the number of clicks and improving the auto generated titles of the automations. Review collected by and hosted on G2.com.

I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s) Review collected by and hosted on G2.com.

I haven't found anything I dislike so far Review collected by and hosted on G2.com.

Control of Windows updates and a top down view of which third party software is out of date. Some third party programs don't auto update reliably or check for updates often enough. It's great to have one pane that highlights this and allows you to instantly push those updates to clients. Teh best surprise feature is built-in remote desktop to clients. Review collected by and hosted on G2.com.

Some programs can be installed in the user scope as opposed to the system scope. Action1 will see Firefox is very outdated and let you push the latest version and it will succeed however, because it installs the latest version at the system level, the outdated version installed in the user scope stays installed and outdated. I could be missing a way that Action1 has to resolve this but I believe the only work around is to physically go the client or use the built-in RDP and uninstall the outdated program from the user directory that it is installed in. Review collected by and hosted on G2.com.