--- title: Action1 Reviews meta\_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1173 reviews by the users' company size, role or industry to find out how Action1 works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 1173 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Action1 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. [(375 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433355&qs=pros-and-cons#reviews) Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. [(330 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434835&qs=pros-and-cons#reviews) Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. [(225 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434446&qs=pros-and-cons#reviews) Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. [(212 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1435197&qs=pros-and-cons#reviews) Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. [(205 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433232&qs=pros-and-cons#reviews) Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. [(171 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434529&qs=pros-and-cons#reviews) Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. [(111 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433088&qs=pros-and-cons#reviews) Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. [(84 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434062&qs=pros-and-cons#reviews) Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. [(72 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434157&qs=pros-and-cons#reviews) Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. [(71 mentions)](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433101&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Action1 ##### 1. Ease of Use Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. [ See 375 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433355&qs=pros-and-cons#reviews) See Related User Reviews ![Debra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra W.") DW Debra W. Mid-Market (51-1000 emp.) 5.0/5 "Action1 is Awesome." What do you like about Action1? Action1 saves me a lot of time and worry. Its ability to keep my endpoints up to date makes my life easier. I use Action1 every day. I’ve reached o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Patch Management, But Needs Remote Connectivity Improvements" What do you like about Action1? I currently use Action1 for patch management, script deployment, and remote tech support. It has greatly simplified how I update my endpoints, ensurin ##### 2. Patch Management Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. [ See 330 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434835&qs=pros-and-cons#reviews) See Related User Reviews ![Debra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra W.") DW Debra W. Mid-Market (51-1000 emp.) 5.0/5 "Action1 is Awesome." What do you like about Action1? Action1 saves me a lot of time and worry. Its ability to keep my endpoints up to date makes my life easier. I use Action1 every day. I’ve reached o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Patch Management, But Needs Remote Connectivity Improvements" What do you like about Action1? I currently use Action1 for patch management, script deployment, and remote tech support. It has greatly simplified how I update my endpoints, ensurin ##### 3. Easy Setup Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. [ See 225 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434446&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas P.") NP Nicolas P. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Patch Management with Ease of Use" What do you like about Action1? I like how easy it is to roll out Action1. The free plan is quite comprehensive for small businesses, which is a big plus. I also appreciate that they ![Neil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neil M.") NM Neil M. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use and free for 200 devices" What do you like about Action1? You can easily see all the security updates needed for each device. Free for 200 devices. Implementation is easy and straightforward. ##### 4. Software Deployment Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. [ See 212 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1435197&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas P.") NP Nicolas P. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Patch Management with Ease of Use" What do you like about Action1? I like how easy it is to roll out Action1. The free plan is quite comprehensive for small businesses, which is a big plus. I also appreciate that they ![Christy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christy L.") CL Christy L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Update Management Keeps Us on Track" What do you like about Action1? It allows me to keep up with all of the updates that otherwise get forgotten throughout the year. It saves time when I'd normally have to do all thos ##### 5. Automation Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. [ See 205 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433232&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas P.") NP Nicolas P. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Patch Management with Ease of Use" What do you like about Action1? I like how easy it is to roll out Action1. The free plan is quite comprehensive for small businesses, which is a big plus. I also appreciate that they ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Deployment and Powerful Automation Features" What do you like about Action1? I appreciate its automation features and how easy it is to deploy. ### 5 Cons or Disadvantages of Action1 ##### 1. Missing Features Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. [ See 171 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434529&qs=pros-and-cons#reviews) See Related User Reviews ![Debra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra W.") DW Debra W. Mid-Market (51-1000 emp.) 5.0/5 "Action1 is Awesome." What do you dislike about Action1? We should be able to create a group by looking up endpoints, but in some instances this isn’t possible. This is still the only thing I am frustrated ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Patch Management, But Needs Remote Connectivity Improvements" What do you dislike about Action1? When connecting remotely, there are times when it has failed, and I've had to resort to using AnyDesk. Also, it's slow when it comes to switching moni ##### 2. Remote Access Issues Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. [ See 111 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Patch Management, But Needs Remote Connectivity Improvements" What do you dislike about Action1? When connecting remotely, there are times when it has failed, and I've had to resort to using AnyDesk. Also, it's slow when it comes to switching moni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Deployment and Powerful Automation Features" What do you dislike about Action1? Our biggest and most immediate issue is that the remote feature is extremely slow. The input lag is terrible, and it makes using the remote frustratin ##### 3. Feature Limitations Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. [ See 84 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434062&qs=pros-and-cons#reviews) See Related User Reviews ![Debra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra W.") DW Debra W. Mid-Market (51-1000 emp.) 5.0/5 "Action1 is Awesome." What do you dislike about Action1? We should be able to create a group by looking up endpoints, but in some instances this isn’t possible. This is still the only thing I am frustrated ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Patch Management, But Needs Remote Connectivity Improvements" What do you dislike about Action1? When connecting remotely, there are times when it has failed, and I've had to resort to using AnyDesk. Also, it's slow when it comes to switching moni ##### 4. Needs Improvement Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. [ See 72 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434157&qs=pros-and-cons#reviews) See Related User Reviews ![Christy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christy L.") CL Christy L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Update Management Keeps Us on Track" What do you dislike about Action1? Some actions take a few more steps than I would like. For example, applying an update to certain computers rather than an entire group, is an extra s ![Brenden A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenden A.") BA Brenden A. Mid-Market (51-1000 emp.) 5.0/5 "One of the best RMM and easy to configure and best of all it's free!!" What do you dislike about Action1? What I dont like about Action1 is the lack of offline capabilities as devices must be connected to the internet for full management capabilities, and ##### 5. Improvement Needed Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. [ See 71 mentions ](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433101&qs=pros-and-cons#reviews) See Related User Reviews ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Mid-Market (51-1000 emp.) 4.0/5 "Streamlines Windows and Vulnerability Updates with Ease" What do you dislike about Action1? I find that the records in the automation screen aren't easy to order, making it difficult for me to find the most recent entries. ![Jason H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason H.") JH Jason H. Mid-Market (51-1000 emp.) 5.0/5 "Highly Effective Endpoint Management with Action1" What do you dislike about Action1? It would be nice to have a progress bar for the update tasks. It shows what it's working on but doesn't provide an idea of how long each update would LA Lowell A. IT Manager Mid-Market (51-1000 emp.) 3/3/2025 "Great Platform and easy to use." 5/5 What do you like best about Action1? I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features. Review collected by and hosted on G2.com. What do you dislike about Action1? I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? It is solving the problem of not being able to remotely patch Third party software and makes it quicker and easier to Patch Windows as well. It also makes remote tech support much quicker and easier for the end user and me. Review collected by and hosted on G2.com. Show More 7/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Denys M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denys M.") DM Denys M. Cybersecurity Technologist Mid-Market (51-1000 emp.) 4/3/2026 "Free, Easy-to-Use Remote Updates That Transformed Our Security" 5/5 What do you like best about Action1? You can push updates remotely and connect to the computer, which has saved us so many times. The UI is great and genuinely easy to use. For us, you can’t beat the price - free! Thank you so much; it has truly transformed our business’s security. Review collected by and hosted on G2.com. What do you dislike about Action1? The remote connection could be a bit stronger, right now its very slow but it could be some firewall rules we need to change. It also shows some vulnerabilities that we have patched that vulnerability scanners that say we have remediated. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Automating patching, asset management and remote connection. It Excels in all of these departments and is very user friendly. The big one as well is updating applications, a huge time saver, with updates you can just turn on auto updates but the fact that it updates the applications on machines as well just saves us a lot of time. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![David P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David P.") DP David P. Systems Administrator Mid-Market (51-1000 emp.) 7/6/2026 "Action1 Delivers Instant Patch Visibility and Strong Hardware/Software Reporting" 5/5 What do you like best about Action1? Action1 gives me a level of visibility to the endpoint patching status that I never had, especially 3rd-party apps. I can instantly get a view of how things are going It also features hardware and software reporting that beats what I had been using. It integrated easily into our environment, very easy to deploy. Review collected by and hosted on G2.com. What do you dislike about Action1? So far nothing really jumps out as an issue. Common to a lot of software nowadays, you have to jump through a lot of separate docs to learn some of the finer points, as opposed to one big indexed PDF which I'd prefer. Most of it doesn't even require docs. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Really, being on top of 3rd-party patching is the big thing. I went from really limited monitoring and control to the other end of the spectrum. It also improved on Windows update management through Intune. There's also a lot of built-in reports that provide great info beyond patch management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SA Simon A. IT Technician Small-Business (50 or fewer emp.) 7/23/2026 "A Powerful RMM with Advanced Features and Asset Inventory" 4.5/5 What do you like best about Action1? A very powerfull RMM that is also MSP friendly. In addition to patch management, features such as remote access and the ability to deploy scripts make it a very pratical and versatile solution. Review collected by and hosted on G2.com. What do you dislike about Action1? I don't really have any negative points to mention. Perhaps the built-in reports could be improved to make inventory management even simpler. It would also be great to add a warranty expiration date field for endpoints. If Action1 could automatically retrieve this information using the device's serial number, that would be an outstanding feature. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? The simplified management of multiple IT environments through hardware inventory, and especially the ability to manage patching, helps ensure that software is always up to date and reduces the risk of security vulnerabilities. This is particularly important in the context of cybersecurity audits, where maintaining a secure and up-to-date infrastructure is essential. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bartek F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartek F.") BF Bartek F. Junior Cloud Solution Architect Small-Business (50 or fewer emp.) 6/30/2026 "Action1: Effortless, VPN-Free Patch Management for Remote Fleets" 5/5 What do you like best about Action1? The thing I like best about Action1 is how smoothly it handles patch management for remote and hybrid endpoints without needing a VPN. If you are managing a fleet of machines, patch compliance can usually be a massive headache—especially when users are working from home. Action1 solves this with a lightweight cloud agent that gives you full visibility and control through a single browser tab. Review collected by and hosted on G2.com. What do you dislike about Action1? The biggest issue is the very small built-in software repository. They focus heavily on security and manual verification, but the catalog is limited to basic mainstream apps Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Action1 completely eliminates the headache of managing remote and hybrid computers by replacing heavy, old-school infrastructure like WSUS and slow VPNs with a lightweight cloud agent. It allows you to automatically patch Windows vulnerabilities and update risky third-party apps like Chrome or Zoom directly from a single browser tab, no matter where the user is working. This benefits you by cutting down weekly maintenance from hours to minutes, securing your network instantly, and letting you push scripts or software packages globally without fighting corporate firewalls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan J.") DJ Dan J. Information Technology Consultant Small-Business (50 or fewer emp.) 9/20/2022 "The perfect solution for managing endpoints remotely" 5/5 What do you like best about Action1? I have been using Action1 now for a few years, It has continued to be as impressive as the first day I used it. It covers all of the requirements I need and many, many more. It has been an integral part of the service we provide and a big contributor to our growth. During this time we have seen the expansion of Action1 to cover Mac and Linux. We recommend Ation1 to anybody who is looking for an all round, all singing and dancing solution for managing IT infrastructure. Review collected by and hosted on G2.com. What do you dislike about Action1? Since we started using Action1 there has been nothing that we have disliked, with their roadmap we have been able to suggest any features that we may like adding, and support features that others have suggested, with very clear timelines of when features will be incorporated into the system, these upgrades are seamless and frequent. Not a bad word to say about Action1. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Action1 is helping my company manage endpoints from various businesses and individuals. It allows me to separate them and manage them individually or in mass. To handle larger companies, creating a new organisation easily helps keep things separate while quickly being able to switch. Review collected by and hosted on G2.com. Show More 6/29/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Laura M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura M.") LM Laura M. IT Manager Mid-Market (51-1000 emp.) 7/21/2026 "Reliable Endpoint Management That Saves Time" 5/5 What do you like best about Action1? The simplicity. Action1 is easy to deploy, easy to manage, and doesn't require a lot of ongoing maintenance. Patch management, reporting, remote access, and software deployment are all available from a single cloud-based console, making day-to-day administration much more efficient. Review collected by and hosted on G2.com. What do you dislike about Action1? Like any platform, there are always features I'd like to see expanded. More advanced reporting options and additional automation flexibility would be welcome as our environment continues to grow, but none of those have been significant enough to affect our overall experience. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Before Action1, patch management and endpoint maintenance required more manual oversight and took valuable time away from other IT responsibilities. Action1 gibes us a single platform to manage updates, monitor endpoint health, and deploy software. that has simplifies our daily workflow, reduced administrative overhead, and helped ensure our systems stay secure and compliant with much less effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JS John S. IT System Administrator Mid-Market (51-1000 emp.) 11/26/2025 "Effortless Deployment and Superior Support" 5/5 What do you like best about Action1? I like that Action1 is free and easy to deploy, which makes getting started a breeze. It’s fairly easy to understand and customize to fit my needs. The support and documentation are solid, providing a reliable foundation for any issues that arise. The better support and informative webinars are particularly beneficial, as the support team really understands the needs of modern system administrators without focusing on upselling. Review collected by and hosted on G2.com. What do you dislike about Action1? The remote access could use some improvements and feature additions. Also, there could be easier linking to running automation just reducing the number of clicks and improving the auto generated titles of the automations. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? I use Action1 for remote access, update management, and inventory tasks. It solves security vulnerabilities, automates scripts, and is easy to deploy. It saves time and offers a single pane of glass, making it better than competitors. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Christopher W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher W.") CW Christopher W. IT Manager Mid-Market (51-1000 emp.) 1/8/2026 "Effortless Software Management with Robust Remote Installation" 5/5 What do you like best about Action1? I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s) Review collected by and hosted on G2.com. What do you dislike about Action1? I haven't found anything I dislike so far Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Many of our users have our phone software installed on their laptops so they don't need to be tethered to a desk to take phone calls. Action1 already had this program available for installation and updates were preconfigured saving me time in deployment when imaging new devices. In another instance, a user was having issues with PDF files not rendering properly in Edge - Action1 allowed me to quickly install Adobe Reader DC on this user's PC, connect to their PC remotely and set default file actions for opening PDF files - All this was done very quickly without having to drive 9 hours to see the individual user's PC. Review collected by and hosted on G2.com. Show More 6/25/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Paul W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul W.") PW Paul W. IT Systems Manager Mid-Market (51-1000 emp.) 6/25/2026 "One-Pane Windows & Third-Party Patch Control with a Surprisingly Handy Built-In RDP client" 5/5 What do you like best about Action1? Control of Windows updates and a top down view of which third party software is out of date. Some third party programs don't auto update reliably or check for updates often enough. It's great to have one pane that highlights this and allows you to instantly push those updates to clients. Teh best surprise feature is built-in remote desktop to clients. Review collected by and hosted on G2.com. What do you dislike about Action1? Some programs can be installed in the user scope as opposed to the system scope. Action1 will see Firefox is very outdated and let you push the latest version and it will succeed however, because it installs the latest version at the system level, the outdated version installed in the user scope stays installed and outdated. I could be missing a way that Action1 has to resolve this but I believe the only work around is to physically go the client or use the built-in RDP and uninstall the outdated program from the user directory that it is installed in. Review collected by and hosted on G2.com. What problems is Action1 solving and how is that benefiting you? Primarily the best feature is how it graphically communicates how many clients have vulnerable software. It's still up to the administrator to take or schedule updates to be installed but I myself am a very visual learner and I think many others are. For those that aren't visual learners, having a single dashboard containing all the clients you're responsible for managing, still ensures that you're more likely to be aware of and update those clients' installed OS and software which obviously is a fundamental of keeping you clients secure. Review collected by and hosted on G2.com. 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