---
title: Action1 Reviews
meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1174 reviews by the users' company size, role or industry
  to find out how Action1 works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1174
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---


# Action1 Reviews
**Vendor:** Action1  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,174
## About Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.



## Action1 Pros & Cons
**What users like:**

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. (375 reviews)
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. (330 reviews)
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. (225 reviews)
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. (212 reviews)
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. (205 reviews)
- Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews)
- Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews)
- Reliability (151 reviews)
- Software Updates (144 reviews)
- Simple (143 reviews)

**What users dislike:**

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. (171 reviews)
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. (111 reviews)
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. (84 reviews)
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. (72 reviews)
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. (71 reviews)
- Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews)
- Limited Features (53 reviews)
- Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews)
- Patching Issues (43 reviews)
- Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews)

## Action1 Reviews
  ### 1. Great Platform and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lowell A. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Action1?**

I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features.

**What do you dislike about Action1?**

I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now.

**What problems is Action1 solving and how is that benefiting you?**

It is solving the problem of not being able to remotely patch Third party software and makes it quicker and easier to Patch Windows as well. It also makes remote tech support much quicker and easier for the end user and me.

  ### 2. Comprehensive Patch Management with Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas P. | Director of Information Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Action1?**

I like how easy it is to roll out Action1. The free plan is quite comprehensive for small businesses, which is a big plus. I also appreciate that they often put out updates and improvements to their software. It gives us peace of mind by allowing us to know what's happening in our system without spending valuable resources on the product. The initial setup was extremely easy as well.

**What do you dislike about Action1?**

I sometimes find that the filtering options do not work correctly, and I wish there was a way to track inactive computers that aren't noted in the overall patching issues. For those that are waiting to be used and not connected to the Internet, it would be helpful if there was a way not to track them.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for inventory management and patching. It saves resources by keeping our system updated without much effort, providing peace of mind.

  ### 3. Ease of Use, Features, and Value

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kenneth R. | Assistant Manager, IT, Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Action1?**

Ease of Use

One of Action1's strongest advantages is its ease of use. Deployment is straightforward, requiring only a lightweight agent on managed devices. Since the platform is fully cloud-hosted, there is no need to deploy or maintain management servers, databases, or VPN connectivity for remote devices.

Free Licensing

For organizations like ours, where the endpoint count is below 100, this offers significant value by eliminating recurring software licensing expenses.

The free license includes management for up to 100 endpoints with the same core features available to paid customers. There are no feature restrictions simply because the environment is small. This allows organizations to implement enterprise-grade endpoint management without licensing costs.

**What do you dislike about Action1?**

I genuinely don't have significant dislikes about Action1. The software has met my expectations well

**What problems is Action1 solving and how is that benefiting you?**

Action1 has simplified endpoint administration, strengthened security, improved visibility into our IT assets, and reduced both operational effort and software licensing costs.

  ### 4. Effortless Deployment and Superior Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | IT System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Action1?**

I like that Action1 is free and easy to deploy, which makes getting started a breeze. It’s fairly easy to understand and customize to fit my needs. The support and documentation are solid, providing a reliable foundation for any issues that arise. The better support and informative webinars are particularly beneficial, as the support team really understands the needs of modern system administrators without focusing on upselling.

**What do you dislike about Action1?**

The remote access could use some improvements and feature additions. Also, there could be easier linking to running automation just reducing the number of clicks and improving the auto generated titles of the automations.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for remote access, update management, and inventory tasks. It solves security vulnerabilities, automates scripts, and is easy to deploy. It saves time and offers a single pane of glass, making it better than competitors.

  ### 5. Action1 is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob  W. | IT & Integration Specialist (Network Administrator), Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Action1?**

I love that Action1 will run scripts on endpoints even if they are not on the local network. I also love that Action1 will keep my endpoints updated and vulnerability-free. I love that Action1 supports software integrations and their consumer friendly pricing structure. They have responded every time I've made suggestions where the platform can improve. Automations run in the cloud and perform well.

**What do you dislike about Action1?**

I would like event based automations to run upon device enrollment or being added to a group, such as specific software applications that specific departments use.
Some applications are set to deploy to endpoints but are packaged for servers. Sometimes custom applications are named to match what's installed, but do not detect the exact verbiage after completion somehow.

**What problems is Action1 solving and how is that benefiting you?**

Keeping Microsoft and Linux products updated and secure.

  ### 6. One of the best RMM and easy to configure and best of all it's free!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brenden A. | IT Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Action1?**

Action1 is an effective RMM that's cloud based  making it ideal for hybrid or completely remote teams. Action1’s automation features and user-friendly interface ensures my IT dept uses minimum resources and guarantees that endpoints are protected, operational and up to date. With Action1, I’m able to manage patches, software, and active devices all in real time with an intuitive interface.

**What do you dislike about Action1?**

What I dont like about Action1 is the lack of offline capabilities as devices must be connected to the internet for full management capabilities, and a complexity for higher level features such as compliance reporting and automation.

**What problems is Action1 solving and how is that benefiting you?**

It helps me make sure all my software is up to date.

  ### 7. Action1: The Ultimate Tool for Remote Administration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill L. | Systems Administrator/Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Action1?**

I appreciate that Action1 is FREE for the first 200 users, which is a fantastic deal. The ability to deploy software patches remotely is incredibly useful, especially since we're cloud-based with limited remote administrative features. It allows for complete remote administration, especially when paired with MeshCentral. I find the combination with MeshCentral to be very effective. Thanks to Action1's features, I can deploy patches after testing and even deploy multiple other packages, which makes management much easier. The initial setup was easy due to my experience, and I can't say enough good things about it to anyone in IT. I love how Action1 allowed us to operate efficiently under our specific setup needs.

**What do you dislike about Action1?**

only runs in system context, wish it would run in user in the free version

**What problems is Action1 solving and how is that benefiting you?**

Action1 lets me deploy software patches remotely after testing, overcoming our lack of remote admin features. It's a complete remote administration tool, often eliminating the need for others like MeshCentral.

  ### 8. Effortless Endpoint Management with Minor Remote Support Hurdles

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom D. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Action1?**

I love how Action1 lets us run automated scripts for tasks like adding WiFi connections and copying Bitlocker keys to Microsoft Entra, which simplifies our post-build procedures and saves engineering time. Being able to identify application vulnerabilities and schedule updates outside of work hours reduces downtime, which is fantastic. The 'update rings' feature for testing updates on pilot machines before a full rollout is very useful. Action1's reliability impressed us so much that we decommissioned other products like WSUS and Intune in its favor. The setup was extremely easy too, with an on-premise sync server ensuring the Action1 agent automatically deploys to domain-joined computers, requiring minimal manual intervention.

**What do you dislike about Action1?**

The remote assistance tool is extremely slow and laggy, so we had to find another solution for our remote assistance needs. If Action1 could fix this, then this would be a complete endpoint management solution.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to identify vulnerabilities and schedule patches, reducing downtime. It automates patching and post-build tasks, freeing engineering time for more crucial work.

  ### 9. Simple GUI and Effortless GPO Deployment—Updates Made Easy. No-brainer for computer management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad K. | Director of IT, Restaurants, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Action1?**

Simple-to-use GUI. Very easy to navigate. Getting the deployment set up through GPO was very easy and no-effort on my end. Sometimes getting things set up on the server level is difficult and much trial and error but I really had no issues getting things deployed and working. Showing what items are critical and non-critical is very easy to tell and get stations updated. I've been looking for a tool for this for quite some time. I think I've found home.

**What do you dislike about Action1?**

So far I haven't run into anything I dislike. I wish all of our users had their computers on to get updated all the time but I get that updates only work if the computer is online.

**What problems is Action1 solving and how is that benefiting you?**

Keeping our workstations up to date with windows and driver updates. 80% of the issues I see from a desktop support point of view are all from updates not being completed. This should save me hours and hours of support.

  ### 10. Action1: Easy Setup and Daily IT Management Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calista J. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Action1?**

Action1 is the IT Solution that our non-profit has been searching for the last three years to find. In a world of complicated solutions that offer way more than you want and none of the features you actually need for a price you can afford, Action1 stands out as my number one choice for several reasons. First, it is easy to use. Implementation was a breeze! Just a simple download and install from the authenticated web portal and you have the client up and running on any machine. I find myself using it daily for many tasks from software updates to remoting in to a PC to assist a user with issues. It allows a single IT support to handle many machines.

**What do you dislike about Action1?**

It would be nice if, when uploading programs for distribution, I could upload multiple files at once. While there are ways to work around this limitation, those workarounds aren’t ideal. It would also be nice if it supported WOL.

**What problems is Action1 solving and how is that benefiting you?**

I am now able to actively manage all our PC's in real-time including software. I can remote in to any PC on our system as long as it is connected to the network.

  ### 11. Strong and Reliable Endpoint Management Solution with Effective Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohsin A. | Infomation Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Action1?**

I use Action1 for Patch Management to ensure my organization is secure. The standout feature is its automation capabilities. We can schedule patch deployments and routine updates, which reduces manual effort and ensures the system remains up to date. It also allows us to easily identify missing patches across all endpoints and deploy updates remotely. Action1 fits well into our existing toolset, and its deployment is quite easy for us.

**What do you dislike about Action1?**

Action1 is all okay but there area like UI (user interface) need to be improvement to attract users more. Like main dashboard.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management to secure my organization and meet compliance standards. It automates patch deployments, reduces manual effort, and keeps systems up to date, while allowing easy identification of missing patches and remote updates.

  ### 12. Strengthening Endpoint Security Through Automated Patch Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard R. | VP/Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Action1?**

Our Network Services team uses Action1 daily, and it has become an integral part of our endpoint management and security operations. The platform is intuitive and straightforward to administer, enabling us to automate Windows and third-party patching with confidence and consistency. The real-time visibility into patch status and vulnerabilities, combined with built-in remote management and scripting capabilities, allows the team to respond quickly and proactively. Its cloud-native architecture eliminates unnecessary complexity, and overall, it has proven to be a reliable, efficient solution that our team genuinely values and trusts.

**What do you dislike about Action1?**

From our Network Services team’s perspective, Action1 delivers strong patch management and endpoint visibility, but there are areas where we would like to see continued evolution. We currently leverage a robust RMM platform from another provider, and while Action1 meets our patching needs very effectively, some of the broader RMM capabilities are still maturing. The remote access and advanced management features, in particular, would need to deepen further for us to fully consolidate tools. That said, we see meaningful progress and would welcome the opportunity to displace our existing solution as Action1’s functionality continues to expand.

**What problems is Action1 solving and how is that benefiting you?**

From our Network Services team’s perspective, Action1 is solving the critical challenge of keeping all of our workstations and servers consistently patched across a hybrid work environment. With endpoints operating both on-premises and remotely, maintaining timely patch compliance is extremely important to our overall security posture. Action1 provides centralized visibility into missing updates and vulnerabilities and allows us to automate remediation for both Windows and third-party applications, ensuring systems stay current regardless of location.

Because it is cloud-native, we don’t have to rely on additional infrastructure or complex connectivity requirements to manage remote devices. This has strengthened our patch cadence, improved compliance reporting, and reduced manual effort for the team. Most importantly, it gives us confidence that our distributed environment is being managed proactively rather than reactively, which is essential in today’s threat landscape.

  ### 13. User-Friendly Patch Management with Fast, Accessible Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiree M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

Beyond the user-friendly interface, I really like Action1’s patch management. It makes it easy to deploy updates and patches, install or uninstall software, and remotely connect to a computer when needed. I also appreciate the easy and quick deployment of automations which we greatly implement in our organization. As a free user, I also appreciate that customer support is easy to reach and responds quickly. Just to add, the webinars also help a lot while navigating through the system.

**What do you dislike about Action1?**

Based on our usage, the only real downside I’ve noticed is that remote chat isn’t available while you’re remotely connected to an endpoint. That said, as they mentioned in one of their webinars, this doesn’t seem to be a priority for them since they’re more focused on patch management than on being a remote connection tool.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps me manage Windows updates more effectively, including controlling and deploying them, and it also makes it easy to roll out automations across all endpoints. On top of that, I can quickly check for vulnerabilities and manage them across our endpoints without much effort.

  ### 14. Action1: Simple, Cloud-Native Endpoint Security with Fast, Automated Patching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bharath P. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

its simplicity and effectiveness in endpoint security and patch management. It provides real-time visibility of vulnerabilities across endpoints and enables fast remediation without complex infrastructure. The cloud-native architecture eliminates the need for on-prem servers, which makes deployment and scaling straightforward.

From a security operations perspective, I appreciate how Action1 combines vulnerability detection, automated patching, and remote access capabilities in a single lightweight platform. This reduces tool sprawl and helps security teams respond quickly to emerging threats.

I also value its focus on proactive risk reduction — especially automated patch deployment for third-party applications, which are often the biggest attack surface. The ability to prioritize vulnerabilities based on severity aligns well with modern risk-based security practices.

Overall, Action1 supports a practical, efficient, and security-first approach, which strongly resonates with how I approach cybersecurity operations.

**What do you dislike about Action1?**

Here’s a balanced, professional response you can use (positive but honest — good for interviews or applications):

While Action1 is very strong in patch management and vulnerability remediation, one area that could be improved is advanced customization and deep reporting capabilities for larger enterprise environments. Compared to some traditional enterprise tools, reporting flexibility and granular policy tuning can feel somewhat limited.

Additionally, organizations with highly complex infrastructure or hybrid/on-prem legacy environments may require additional integrations or complementary tools to achieve full coverage beyond endpoint management.

That said, these trade-offs are often the result of Action1’s strength — its simplicity and ease of deployment. For many organizations, especially those prioritizing speed, visibility, and efficient patching, the streamlined design is actually a major advantage.

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves the critical problem of delayed patching and limited visibility across endpoints, which are two of the biggest contributors to security breaches. Many organizations struggle with knowing which devices are vulnerable, whether patches are successfully deployed, and how quickly they can remediate emerging threats. Action1 centralizes vulnerability detection, patch management, and remote endpoint control into a single cloud-based platform.

For me as a Security Engineer, this directly benefits daily operations by providing real-time visibility into endpoint risk posture. Instead of manually tracking vulnerabilities or relying on multiple disconnected tools, I can quickly identify high-risk systems and remediate them through automated patch deployment. This significantly reduces our exposure window to known exploits.

It also improves operational efficiency — less time spent on manual patch coordination means more time focusing on proactive security improvements, threat monitoring, and compliance initiatives (such as ISO 27001 and SOC 2 readiness). Overall, Action1 helps shift the security approach from reactive to proactive, which strengthens the organization’s overall security posture.

  ### 15. best solution I found for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** rob d. | it admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Action1?**

Action1 gives me real confidence that endpoints are truly patched—not just scheduled, attempted, or reported as compliant.

What stands out to me is how the patching is automated in a way that actually works, especially for third-party apps, which is where most real-world vulnerabilities tend to show up. I also like the near-real-time visibility into what’s missing, what failed, and the reasons behind it, so I’m not left guessing.

The reporting feels clear and honest, without “green checkmarks” that gloss over broken installs. On top of that, it’s cloud-native and essentially zero maintenance, so there’s no WSUS/SCCM/RMM babysitting. Overall, it strikes a good balance between control and simplicity: automation when I want it, and manual precision when I need it.

**What do you dislike about Action1?**

Remote login is sometimes slow and can lag.

**What problems is Action1 solving and how is that benefiting you?**

Action1 addresses unreliable patching and limited endpoint visibility by making updates fast, verifiable, and straightforward to manage.

For me, it removes the guesswork—especially around third-party patches—by providing real-time insight into what’s actually been fixed, without requiring me to maintain servers or deal with complex infrastructure.

  ### 16. Highly Effective Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Action1?**

I use Action1 to manage updates and patching for my SMB's endpoints. I like that it provides visibility into what needs updating and what is still vulnerable. It offers a single location for managing all endpoints without having to touch each device manually. I also appreciate that it gives a list of all installed software for our endpoints, allowing me to review and ensure unauthorized software isn't installed. The initial setup was very easy, thanks to GPO, and setting up groups in Action1 was straightforward. I highly recommend Action1 and would rate it a 10 out of 10.

**What do you dislike about Action1?**

It would be nice to have a progress bar for the update tasks. It shows what it's working on but doesn't provide an idea of how long each update would take. Especially with larger updates, it would be nice to see the download or update installation progress.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage updates and patching for my SMB's endpoints, providing visibility into what needs updating and addressing vulnerabilities. It centralizes endpoint management, negating the need for manual handling and lets me review all installed software for unauthorized installations.

  ### 17. Effortless Third-Party Patching with a Clean, “Just Works” Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco E. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Action1?**

The biggest thing for us at Enriquez MSP is just how simple the whole platform is to navigate. I’ve used plenty of tools that feel like they were built in the 90s, but this one is actually snappy and doesn't require a manual to find what you need. Getting it set up was a breeze, too, we had the agent out on our first batch of endpoints in minutes without any "hoops" to jump through.

I’m logged into the dashboard pretty much every single day just to keep an eye on things. It’s packed with a lot more than just basic patching; having the built-in vulnerability stats and the remote access tools all in one place saves us from jumping between three different apps. It also slots right into our existing stack without causing any weird conflicts or headaches.

Honestly, even their team has been great. Any time we’ve had a quick question, they’ve been super responsive, which is a relief because normally you're waiting days for a "help desk" to get back to you. It just makes my life a lot easier when the tool does what it says it's going to do.

**What do you dislike about Action1?**

If I had to nitpick, the remote desktop tool is a little basic. It works fine for a quick fix, but it's missing some of the "quality of life" features you see in dedicated tools, like a more intuitive way to drag and drop files or a better multi-monitor view.

Also, the reporting is decent for internal use, but I wish I could customize the layout a bit more when I'm trying to send a polished "security health" PDF over to a client. Right now, it's a bit more "data-heavy" than "client-friendly." Nothing that stops us from using it, but those are the two areas where I think they could polish things up a bit.

**What problems is Action1 solving and how is that benefiting you?**

The biggest headache it solved for us was the constant "manual" feel of keeping our clients secure. Before, we were basically playing whack-a-mole with third-party updates, one client would be on an old version of Zoom, another would have an unpatched browser, and it was a mess to track. Action1 basically took that off our plate. It’s saved us a ton of time on the help desk because we aren't manually pushing basic updates anymore; the platform just handles it.

It also gives us a way better "security story" to tell our clients. Instead of just saying "we keep you updated," we can actually see the real-time vulnerability data and fix things before they turn into a ticket. For a smaller team like ours, it honestly feels like having an extra technician on staff who just handles the tedious patching 24/7. It lets us focus on the bigger consulting projects and growing the business instead of getting bogged down in the "small stuff" that usually eats up our mornings.

**Official Response from Kimberly Gonzales:**

> Hi Francisco, 

We're thrilled to hear that you find Action1's platform simple and efficient to navigate. We strive to provide a user-friendly experience and are glad to hear that it has been a breeze to set up and integrate into your existing stack. We appreciate your feedback on the remote desktop tool and reporting, and we'll take it into consideration for future improvements.

  ### 18. Effortless Patching with Exceptional Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haider A. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Action1?**

I really appreciate Action1 for its ease of use and the smoothness with which it handles patching. The tool provides great visibility of the endpoint status, allowing me to easily check for pending updates as well as manage the software repository efficiently. The initial setup was remarkably easy; I just needed to deploy the agent via the Intune portal, and the agent autonomously started checking device details. This seamless integration with Intune MDM enhances the way I manage devices and updates. I highly recommend Action1, as it has proven to be an invaluable asset in ensuring operational efficiency and device management.

**What do you dislike about Action1?**

I think it would be great if an endpoint security feature was integrated into Action1, like an antivirus software.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for efficient Windows patching, software deployment, and updates. Its ease of use and visibility into endpoint status, like pending updates, simplify management.

  ### 19. Feature-Rich Solution at a Great Price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Action1?**

Action1 provides a lot of features for a reasonable price.  The features that we use most are patch management, software deployment, and remote control.  The patch management feature works far better than our previous WSUS deployment for managing operating system updates, and we use it every month.  Action1 was easy to set up in our environment and is definitely compatible with most standard products.

**What do you dislike about Action1?**

We do not have any unresolved issues with Action1, and we can't think of any parts that we dislike.  The customer support has been very helpful.  If we had to reach for a negative, it would probably be that it's not as widespread as some of the other solutions out there.  Their user base seems to be rapidly expanding, so they are heading that way.

**What problems is Action1 solving and how is that benefiting you?**

We use Action1 for Patch Management, End User Support, Endpoint Management, Endpoint Inventory, and Software Deployment.  All of these features work well and keep our environment operating smoothly.

  ### 20. Streamlines Windows and Vulnerability Updates with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael B. | Infrastructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Action1?**

I like Action1 for its easy-to-use screens and intuitive, simple designs that make deploying patches easy. The initial setup process was very easy and took less than 10 minutes. I find the transition from our old manual process to Action1 much better.

**What do you dislike about Action1?**

I find that the records in the automation screen aren't easy to order, making it difficult for me to find the most recent entries.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patching Windows updates and vulnerability updates, providing a common platform to distribute Windows updates and apply patches to Windows and Apple devices.

**Official Response from Kimberly Gonzales:**

> Hi Michael, 

We're thrilled to hear that you're enjoying the benefits of Action1, especially the automated patch management and compliance features. We appreciate your feedback about the areas that could be improved, and we're constantly working to enhance our product.

  ### 21. A fantastic solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imran A. | ICT Network Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Action1?**

Action1 patch management software is a fantastic solution for keeping systems up to date and secure. The intuitive interface makes it easy to manage patches across multiple endpoints, and the automation features save a ton of time. It’s reliable, user-friendly, and a go to place keeping our systems updated. We use it a reqular basis to keep endpoints up to date. Highly recommend for efficient patch management!

**What do you dislike about Action1?**

Unfortunately, for an eduction sector, the pricing model is very expensive.

**What problems is Action1 solving and how is that benefiting you?**

The ability to automate the detection and remediation of vulnerabilities in operating systems and third-party applications,

  ### 22. Easy to use and free for 200 devices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Neil M. | Senior IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Action1?**

You can easily see all the security updates needed for each device. Free for 200 devices. Implementation is easy and straightforward.

**What do you dislike about Action1?**

There’s no silent installation option for Mac devices, and there’s also no file transfer available when working remotely.

**What problems is Action1 solving and how is that benefiting you?**

The software is easy to update, and it receives security patches.

  ### 23. Easy, Customizable Automations for Daily Vulnerability Checks and Patch Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xavier  B. | It Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Action1?**

It’s easy to create automations and apply patches exactly the way you want. You can customize filters to be as precise or as broad as you need. Setup is straightforward, so you can be up and running in very little time. I use the tool daily to check vulnerabilities and monitor update status.

**What do you dislike about Action1?**

The client can sometimes struggle with managing per-user uninstall and update for third party software on endpoints.

**What problems is Action1 solving and how is that benefiting you?**

We needed a reliable patch management solution that an SMB could implement and afford. This tool gave us better insight into the software installed on our company devices, which made it easier to understand what we had in place and manage updates more confidently. It also helped us reduce our vulnerabilities to a 10th of what it was in a year

  ### 24. Generous free tier and very customizable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jaime Aldair L. | System administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Action1?**

The 200 endpoints free are great. It lets you really test the software in a real environment, and if you are a small company, even use it normally without having to pay.
I also like how versatile it is, because it lets you run custom scripts.

**What do you dislike about Action1?**

I'd like an option to run various scripts in succession and maybe a real time remote command prompt and with that, would be perfect. Also a resource monitor would be useful.

**What problems is Action1 solving and how is that benefiting you?**

Streamlining my software deployments, having a real control over all my endpoints, reliable data at my disposal and of course, automating almost everything update related.

  ### 25. Effortless Remote Management and Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fazrul S. | Information Technology Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Action1?**

This tool assists with remote access, running scripts, automating tasks, and deploying updates and patches. It has made managing these processes much more efficient for me.

**What do you dislike about Action1?**

Unable to use live terminal to run script, no live monitoring tools to monitor cpu usage, ram usage and storage

**What problems is Action1 solving and how is that benefiting you?**

Previously, the company did not have any automation in place. I was searching for a free RMM solution similar to Tactical when I came across Action1, a cloud-based RMM. With Action1, I am now able to remotely access client machines, manage patch updates, and run scripts from a distance.

**Official Response from Kimberly Gonzales:**

> Hi Fazrul,

Thank you for sharing your experience with Action1. We're pleased to hear that it has helped you with remote access, script running, and automating tasks. We understand your concerns about the live terminal and monitoring tools, and we'll work on improving those features.

  ### 26. Best package for a small MSP in 2025

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernie A. | Owner / Sr. Field Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Action1?**

Extremely easy patching. I mean extremely! Automating in batches has literally never been this easy. And FREE for the first 200 clients? Why would anyone use anything else? This is the perfect utility for the small MSP or side gig IT person looking to grow the business. AND you get remote monitoring and management?

**What do you dislike about Action1?**

I have yet to find any downside to Action1. I would probably like a better remote connection utility like Splashtop...but that's me being picky.

**What problems is Action1 solving and how is that benefiting you?**

I had a less than stellar experience with SyncroMSP for the remote management aspect. Too full featured, the iOS apps are buggy, no real good tech support. And the fact that I can monitor, patch, connect to, etc. 200 devices for free? Wow.

  ### 27. Action1 is IT management. Simple, efficient, and incredibly effective and Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bandith K. | IT Engineering and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Action1?**

Impressed with Action1's automation capabilities and proactive monitoring. It's a reliable tool that saves time and reduces stress.

**What do you dislike about Action1?**

Action1 is a fantastic tool for managing Windows environments, but it falls short in its lack of Linux support.

**What problems is Action1 solving and how is that benefiting you?**

Action1 is a powerful tool that addresses several critical IT challenges, making my work more efficient and secure with security vulnerabilities remediation.


Solution: Action1 automates the entire patch management process, including vulnerability scanning, patch deployment, and reporting. This saves me countless hours and ensures that all systems are up-to-date with the latest security patches.

  ### 28. Cloud-Native Automation: Set it, Forget it, Stay Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Action1?**

It has transformed our deployment process. Instead of downloading and "packaging" apps myself, I simply select the app from Action1’s verified library. This automated packaging saves me at least 4–5 hours of manual research and testing every week. I didn't expect to use Action1 for asset management, but the Real-Time Inventory is so granular that I can instantly see which laptops have failing batteries or which workstations are running out of disk space. It turned a patching tool into a proactive hardware monitoring system.

**What do you dislike about Action1?**

It does not have an integrated ticketing system, billing module, or professional services automation. The interface primarily uses a "flat" grouping structure. It lacks the ability to create nested subgroups (e.g., Department > Floor > Team). 3rd party RDP integration would be great, prefer RustDesk.

**What problems is Action1 solving and how is that benefiting you?**

e relied on traditional tools (like WSUS) or manual checks. This meant patching only worked if users were on the VPN, third-party apps (Chrome, Zoom, Adobe) were ignored, and "successful" updates were a guessing game.

  ### 29. Efficient Patch Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher P. | Senior Systems Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Action1?**

I appreciate how Action1 handles vulnerability scanning, mitigation, and patch management more effectively than most remote monitoring and management tools' built-in patching. I like the compatibility with both PC and Mac, which ensures that I can manage a diverse range of systems seamlessly. The expansive and continually growing list of supported software is another aspect I enjoy because it simplifies my workflow by automatically detecting and managing the software without the need for manual input. I have shifted from other patch management tools, including those integrated with RMM systems, as this just works better overall. Setup is easy. It only took about five minutes, from account creation to deploying agents and starting patching operations. Finally, I will recommend Action1 to others, rating it as a 10 out of 10.

**What do you dislike about Action1?**

I don't like that an email account changes require a new account to be made and cannot be updated from the same account.

**What problems is Action1 solving and how is that benefiting you?**

Action1 enhances our patch management by seamlessly handling vulnerability scanning and mitigation, supports a vast range of software, and works well on both PC and Mac. It eliminates manual software entry and significantly outperforms other patching tools we have used.

  ### 30. Great Value: Free Up to 200

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric P. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Action1?**

For a product that advertises itself as free (for up to 200) devices, it's a great tool for smaller organizations looking at getting a single pane view of the fleet of devices.  With the recent inclusion of MacOS and Linux, it truly is a great tool to roll out patches, run automation across devices, and get quick information about your devices, have reports generated  automatically (low disk space, etc.).  There's an API that allows you to connect 3rd party items with Action1 (ie: Snipe-IT) to have a really robust 'source of truth'.  Set up was painless, account create, and first end point added in less than 5 minutes.  It's my go-to tool, having a permanent location on my bookmark bar as I access it multiple time a day.

**What do you dislike about Action1?**

There's not much to dislike about Action1, for what I use it for, it fits the bill.  

The dashboard could use a little love (customization) to perhaps take data from the Data Sources/Reports to provide a quick view of key metrics that you care about (ie: disk space) without having to run the Reports.  The Remote screen share is great (web based, vs UDP or TCP, so no firewall manipulations required), however I find the performance sluggish.  But in a pinch, it works great.

Some missing features are actively being considered, and are visible in their roadmap (ie: Self-Service Software Portal/Catalogue).

**What problems is Action1 solving and how is that benefiting you?**

Single pane view of all devices in my fleet.  The remote desktop capability work well enough, and I can easily deploy my tools onto the endpoints (and do some rudimentary remote support).  By far the best feature is the patching/deployment of updates.

  ### 31. Saves Time with Seamless Device Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sierra B.

**Reviewed Date:** February 11, 2026

**What do you like best about Action1?**

I use Action1 to monitor our devices and push out updates, which saves me a ton of time because I don’t have to physically go to each computer. It makes multitasking easy during big projects. I can access all necessary device information like the asset tag, device name, and Windows version effortlessly. While filling out forms, I can also deploy updates and address vulnerabilities simultaneously. The initial setup was very easy, which I appreciate, and I would definitely recommend it to others.

**What do you dislike about Action1?**

It has some compatibility issues with different software. There was awhile there where we would have to uninstall Action1 first before we could do what we needed to, then install Action1 again. But recently I noticed that specific issue had been resolved.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to monitor devices, push updates, and address security issues without going to each computer, saving me time. It lists device info for multitasking during projects, allowing me to deploy updates and manage vulnerabilities efficiently.

  ### 32. Effortless Deployment and Reporting with Action1

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hunter H. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Action1?**

Honestly, a great tool. Super easy to navigate, and decent reporting.
Super easy to deploy software and upload your own. They have a large repository to select from, and do updates!
Similarly easy to deploy out scripts and update script libraries. 
With the new Linux integrations, I only see good things in the future for this tool. 

I use it extensively in my home lab and home machines, as well as at my day jobs on enterprise devices.

**What do you dislike about Action1?**

Not much, and definitely no deal-breakers. Reaching a bit on these, but just the headaches/thoughts I/we've had: 
There are a few downsides to the vulnerability tracking, but this is comparing it to something like Tenable. However, Action1 is not a vulnerability mitigation/response tool. For the software and OS vulnerabilities it tracks, it does a fantastic job.
I think if the Windows server OS patching were more separated from the Windows endpoint OS patches, it would have better cohesiveness. -- ie, having Windows Server 2022 updates different than Windows 22h2 update just for clarity.

**What problems is Action1 solving and how is that benefiting you?**

We had a gap in our patch management, and coming from an outdated, on-prem solution, Action1 is a breath of fresh air. Being able to track and patch each tenant separately, while sharing overall policies and having the option to drill down to tenant/group only configurations and reporting, is a great function.

  ### 33. Effortlessly Manages Our IT Needs, Perfect Score!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd H. | Computer Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Action1?**

I love how Action1 enables seamless software deployment and patching, effectively allowing me to manage these processes without any hitches. The ability to automate script deployments, either scheduled or on-demand, adds immense flexibility and power to my workflow. I get comprehensive reports, which makes the monitoring process straightforward and efficient. The fact that Action1 integrates most of the tools I need to manage my fleet into a single solution is incredibly convenient, eliminating the need for multiple platforms and simplifying my management tasks. Additionally, the initial setup of Action1 was super easy, which saved me a lot of time and trouble, allowing me to focus more on my core tasks. I have faced no issues with Action1; it perfectly fulfills my requirements. Such reliability and ease of use make it a product I would confidently recommend to others.

**What do you dislike about Action1?**

Nothing

**What problems is Action1 solving and how is that benefiting you?**

I find Action1 consolidates tools for managing my fleet, offering software deployment, patching, and script deployment. It automates tasks, provides reports, and works flawlessly, fulfilling all my requirements.

  ### 34. Effortless Patch Management, Unmatched Versatility

**Rating:** 5.0/5.0 stars

**Reviewed by:** James P.

**Reviewed Date:** February 02, 2026

**What do you like best about Action1?**

I find Action1 incredibly useful for its ease of management across multiple devices from multiple operating systems. The ability to schedule updates or deploy them immediately as needed is a big plus. As part of a small IT team, the challenge of managing multiple operating systems simultaneously can lead to systems becoming outdated, but Action1 stops this by providing management through one clean and easy-to-use interface. I also appreciate that it was easy to set up, taking less than 20 minutes from initial account creation to managing the first device. Additionally, the 200 endpoints free for life offer was a huge attraction, along with the ease of setup and configuration. Overall, Action1 does everything I need it to do!

**What do you dislike about Action1?**

Nothing!

**What problems is Action1 solving and how is that benefiting you?**

Action1 removes the need to check machines individually for updates, informs of CVE issues, and offers easy resolution paths. It helps manage multiple OS updates easily for a small IT team, preventing systems from becoming outdated.

  ### 35. Effortless Remote Management, Needs Mobile App Boost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roland F.

**Reviewed Date:** February 13, 2026

**What do you like best about Action1?**

I love Action1 for deploying software and updates. I find the RDP, updating, and custom log options highly usable in countless ways. The RDP feature is really great for a website, and I'm impressed with its support for Windows, Linux, and Mac operating systems. It makes maintaining my family's endpoints so easy, especially for someone like me. Also, switching to Action1 provided a collective frame for operations, which I really enjoy.

**What do you dislike about Action1?**

I think the mobile app could be a great improvement or easier file transfer to endpoints. With a mobile, it could be easier to maintain urgent situations on production and family situations too. The setup was easy; on a scale of 1-10, I'd rate it 0.5.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for deploying software and updates. It helps maintain my family's endpoints easily with features like RDP and supports multiple operating systems.

  ### 36. Effortless Patching and Robust Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Action1?**

I primarily use Action1 for its patching, automation, and remote desktop tools. I find patching so much easier with Action1, being able to see all outdated software and push their newest updates immediately. I like that it's simple to use and works without issues or troubleshooting needed. The customer support is very good, very responsive and helpful. The initial setup was super easy, just an MSI that was pushed out via Intune. Action1 has much better patching features compared to what we used before.

**What do you dislike about Action1?**

Some customizations for groups can be a little tedious or limited.

**What problems is Action1 solving and how is that benefiting you?**

Action1 made patching so much easier by allowing me to see all out-of-date software and push their newest updates immediately.

**Official Response from Kimberly Gonzales:**

> It's great to hear that you've found value and success with Action1! We appreciate your feedback regarding the limited repository size for apps with updates and are committed to enhancing our platform. 

  ### 37. Effortless Endpoint Management, Great Value for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emmanuel E.

**Reviewed Date:** January 19, 2026

**What do you like best about Action1?**

I use Action1 to manage endpoints for my clients as it makes it easy to see all of our clients' endpoints in one platform. I can easily identify how many vulnerabilities there are and deploy scripts with ease on a regular schedule. My favorite thing about Action1 is the ability to easily install agents on our clients' computers by just signing in and ensuring I'm under the correct client organization. It handles all the complicated stuff behind the scenes and ensures the new endpoint is in our system. This feature is valuable because when visiting a client site for the first time, we can install the agents and do additional work remotely. The initial setup of Action1 was very straightforward, without needing to jump through hoops.

**What do you dislike about Action1?**

Cannot think of anything I dislike about Action1

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage endpoints easily for my MSP clients. It shows all client endpoints on one platform, simplifies vulnerability checks, and allows effortless script deployments.

**Official Response from Kimberly Gonzales:**

> Hi Emmanuel, 

Thank you for sharing your positive experience with Action1. It's great to know that the platform's features have been beneficial for your MSP business. Thank you for choosing Action1!

  ### 38. Action1 -Streamlined OS and Third-Party Patch Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Enterprise (> 1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Action1?**

I use Action1 to rapidly inventory Windows endpoints, identify high-risk and critical vulnerabilities, and automate staged patch deployment for both OS and third-party software. I value Action1 for its rapid cloud onboarding, risk-based Windows patching, and powerful remote remediation tools that reduce MTTR and simplify compliance. It allows my team to run remote remediation scripts, validate fixes, and reduce compliance reports without on-prem infrastructure, which speeds response and reduces operational overhead. With Action1, the initial setup is generally fast and straightforward for Windows environments, enabling endpoint inventory and patching to begin in minutes using lightweight agent deployment.

**What do you dislike about Action1?**

Action1 handles Windows patching and remediation very well, but mixed-OS environments can be challenging because native macOS and Linux coverage is limited. Integrating deeper, bi-directional PSA/ITSM connectors would streamline enterprise workflows and reduce manual ticketing overhead. Finally, stronger rollback/versioning and more granular canary controls would further reduce risk when deploying patches to legacy or critical systems.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to rapidly inventory Windows endpoints, identify vulnerabilities, and automate patch deployment. It enables remote remediation, validates fixes, reduces operational overhead, speeds IR response, and simplifies compliance without on-premise infrastructure.

  ### 39. Intuitive Layout Makes Everything Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris E. | Senior Network Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Action1?**

The layout. Everything is intuitive. Approving updates is easy, the scheduling is easy to do. I can have my computers reboot on a schedule after the updates are applied so they can get the next round of updates and move on. I haven't played with the scripting much because I manually set up each computer before installing Action1. I use Action1 for patch management. Organizing the computers into groups is easy. It's very fun to use.

**What do you dislike about Action1?**

I tried to script something and it failed without good information to troubleshoot. It's not that big of a deal but since the first 200 computers are completely free, I can get support if I needed. I can't think of a single feature that I don't like.

**What problems is Action1 solving and how is that benefiting you?**

I don't have to worry about issuing Microsoft Updates as much anymore. I have my computers run an automation so they download and install patches after hours. No more updating in the middle of the day and impacting the rest of the organization.

  ### 40. Intuitive UI, But Sync Issues with Vulnerability Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corby F.

**Reviewed Date:** February 11, 2026

**What do you like best about Action1?**

I use Action1 for asset and patch management. I find Action1 valuable because it provides an all-in-one portal where I can view all detected vulnerabilities on my endpoints and track all updates needed, which helps me stay current with my cybersecurity practices. I really like that the user interface is very clean and easy to use. I appreciate anything that's easy to operate in this field, especially for asset and patch management, and the vulnerability detection is great. The initial setup was relatively easy.

**What do you dislike about Action1?**

Vulnerability detection does not sync correctly with Tenable, Action1 can miss vulnerabilities or updates in the scans sometimes if the registry key is being checked in the wrong place.

**What problems is Action1 solving and how is that benefiting you?**

Action1 provides an all-in-one portal for viewing detected vulnerabilities and needed updates on my endpoints, helping keep my cybersecurity practices up to date.

  ### 41. VPN-Free Management Revolutionizes Remote Patching

**Rating:** 4.0/5.0 stars

**Reviewed by:** United  S.

**Reviewed Date:** January 14, 2026

**What do you like best about Action1?**

I like how Action1 manages automated patch management for both OS and third-party applications without requiring VPN or on-prem hardware. Its peer-to-peer distribution and offline sync make sure even remote devices get updates once reconnected, and it can manage endpoints over the public internet using a lightweight agent. The initial setup of Action1 was relatively simple and convenient.

**What do you dislike about Action1?**

I found that Action1 has limited cross-platform support, with a Windows-centric bias. It would be better if there was native support for macOS, Linux servers, and mobile devices like iOS and Android. This would allow the same patch management, vulnerability scanning, and remote access features available for Windows. Also, extending legacy Windows support for compliance-critical use cases would be beneficial.

**What problems is Action1 solving and how is that benefiting you?**

Action1’s peer-to-peer distribution and offline sync ensure remote devices get updates. It manages endpoints over the public internet without needing a VPN or on-prem hardware, eliminating workflow friction and vulnerabilities.

  ### 42. Don't sleep on this gem!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Everton Karl G. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Action1?**

The third-party patching and vulnerability management are pretty good. I've used Qualys, Automate and Kaseya, so I have a bit of comparative experience. 
Detection is precise, and deployments are reliable. After 26 years in tech, I’ve tried many RMM tools that are 2-3 times pricier but don’t perform any better. 
The interface is easy to use for any level of sysadmin. The custom automation feature is pretty good if you can script even a little.
Rolling it out is easy, with a ton of options to suite whomever.
The reporting meets the needs of C-Suite type reports.
It's very set it and forget it which I like.

**What do you dislike about Action1?**

Built-in automations are limited, so get learning to script a little better than you do!
The alerting system also feels underdeveloped and could use enhancement. These aren’t dealbreakers, but they show that the platform is still maturing.

**What problems is Action1 solving and how is that benefiting you?**

I have machines that are used by end-users, as well as VMs that spin up and down, and knowing the patching is sorted is an ease of admin that is great.

  ### 43. Action1 is an excellent platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Action1?**

Action1 is an excellent platform that works reliably and efficiently. It's easy to learn and implement. The automation features greatly simplify IT administration. The platform makes endpoint management effortless. Highly recommended!

**What do you dislike about Action1?**

The software repository could be larger.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has solved almost all my problems. Now I can easily manage endpoints in my network, and if any issue occurs, I can provide remote support to users in my company. The ability to see which software is vulnerable and needs updating was something I really needed—and now I have it.
Additionally, the automation features save me a lot of time by handling patch management and software deployment effortlessly. The cloud-based approach means I can manage everything from anywhere without the need for on-premise infrastructure. Action1 has truly made IT administration more efficient and stress-free!

  ### 44. Easy Deployment and Powerful Automation Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Supermarkets | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Action1?**

I appreciate its automation features and how easy it is to deploy.

**What do you dislike about Action1?**

Our biggest and most immediate issue is that the remote feature is extremely slow. The input lag is terrible, and it makes using the remote frustrating.

**What problems is Action1 solving and how is that benefiting you?**

Vulnerability mitigation while keeping all of our systems up to date.

  ### 45. Simplifies Patch Management, Room for Remote Access Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark M.

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

I really appreciate the connection and engagement with the community when using Action1, and I'd like to give a special shout-out to Gene for that. The remote access feature is basic but gets the job done when needed, and I find the script library quite useful. Deploying custom scripts using Action1 saves a lot of time for me. I also found the initial setup to be very easy with the GPO deployment method.

**What do you dislike about Action1?**

I find that the remote access feature of Action1 could be improved in terms of speed. If it performed better, it might replace other alternatives like ScreenConnect.

**What problems is Action1 solving and how is that benefiting you?**

Action1 provides a central portal for managing all patching and updates. Deploying custom scripts saves a lot of time, and while basic, the remote access functionality works when needed.

  ### 46. Action1 or How to  Plan, Deploy, Automate, and Document with Confidence

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gregory U. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2026

**What do you like best about Action1?**

The patching process is the strong point of Action1. You can plan, deploy and automate as well as document every issues that cannot be fixed by any patch (no longer supported software,...)

**What do you dislike about Action1?**

The remote desktop feature is basic. You can remote connect and do some stuff but it is a far cry from dedicated software such as teamviewer, anydesk and co.

**What problems is Action1 solving and how is that benefiting you?**

Automation and patching. When you have multiple endpoints to manage, it is a time-saver software. The possibility to add custom scripts to further improve the automation makes it a powerful tool.

  ### 47. Effortless Patch Management with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yury X. | Coordenador , Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Action1?**

This platform is very straightforward and doesn't try to be everything—it focuses solely on patch management and does it well. There are no real barriers to entry; it's easy to implement and features a robust API, which makes integrating it with other tools in my stack simple.

**What do you dislike about Action1?**

I understand the reasoning behind making it cloud-based, but for organizations with very strict network policies, or even for government use, I believe Action 1 should consider offering a self-hosted option in the future. Additionally, I find the user interface can be somewhat confusing at times.

**What problems is Action1 solving and how is that benefiting you?**

It saves me time when it comes to patch management for my small business, especially since we lack manpower.

  ### 48. Intuitive Solution for Patch Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** jamie a.

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

I use Action1 for patch management and remote access, and I like that it is pretty intuitive. I also appreciate the fact that there are no crazy ads for the free version. It acts as a single point where I can patch and resolve potential issues, allowing me to make several security-minded decisions in one spot. The ability to manage a customer nearly from tip to tail stands out to me. Additionally, I found the initial setup to be very easy.

**What do you dislike about Action1?**

I have had machines go offline and not come back online despite them being turned on. I tried to access a Mac but was not able to.

**What problems is Action1 solving and how is that benefiting you?**

Action1 is my single point for patching and resolving issues, allowing me to make several security decisions in one place.

  ### 49. A platform I was looking for.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel H. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Action1?**

The platform not only allows me to automate patch management, but also provides valuable insight into what is happening with my devices. The fact that it is free for up to 200 devices makes it ideal for my small, independent school.

**What do you dislike about Action1?**

As I am using it for not a long time, I cannot find anything yet, maybe except failing to deploy new software through the platform. So fat, it didn't work in most cases and I would love to kow why.

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves my biggest time consumer - patch management. IT would take me ages and physical presence to first check, what needs patching, then swithc the devices on and finally pushing patches to all of them. Now, with automation scheduled and timeout set to a couple of days I know the patches will be applied even to laptops.

  ### 50. Patching Endpoints Made Easy: My Hands-On Experience with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon F. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Action1?**

What I find most helpful about Action1 is that the first 200 endpoints are free. As the Technology Director for a small nonprofit private school, I have to be very mindful of our budget. I was specifically searching for a free solution for patching computers, and that's when I discovered Action1. Since I manage fewer than 150 devices, the platform is completely free for my needs and I use it daily, whether it's patching endpoints, upgrading devices to Windows 11, or using the remote desktop feature. Setting it up was also very straightforward—I was able to deploy the agent to all my devices using Group Policy. For small organizations like mine, Action1 has truly been a lifesaver.

**What do you dislike about Action1?**

Although I don't have many macOS devices in my network, I do have a few, and while I can use Action1 to patch my Macs, I find it less robust compared to patching my Windows machines. The remote desktop feature does function, but its capabilities are quite limited. For example, I can't transfer files from my computer to the target device through Action1, so I have to rely on another program for that task. Additionally, if the target device uses a second monitor, I can't simply scroll between screens; instead, I have to click a button to switch views. One more issue is that Action1 logs me out more frequently and sooner than I would prefer.

**What problems is Action1 solving and how is that benefiting you?**

Action1 is helping me patch my computers on my network as they were extremely far behind on updates. It's also assisting me with moving my Windows 10 devices to Windows 11. Since I have less than 200 endpoints, all of this is being done for free so its also helping me save money. Lastly, being able to do all of this remotely has been a huge help. I'm a one man team so touching every device is time consuming. Action1 allows me to save some walking and do it from my office without breaking a sweat.

**Official Response from Kimberly Gonzales:**

> Hi Brandon, 

We're happy to hear that Action1 has been instrumental in helping you patch your computers and upgrade your Windows devices. We appreciate your feedback about the limitations you've experienced with patching macOS devices and the remote desktop feature. We're continuously working to improve our platform, and your input will be taken into consideration as we strive to enhance the user experience for all our customers.


## Action1 Discussions
  - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote
  - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
  - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

- [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433232&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A50%3A27+-0500&secure%5Bsession_id%5D=1b6ac4ca-3b8f-4455-b6d9-72a3e21c743f&secure%5Btoken%5D=204710c5e79a1df93f84773eea3a3589ebcef9b6657d90a96db59728da63af62&format=llm_user)
## Action1 Integrations
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  - [Active Directory Domain Controller 2016](https://www.g2.com/products/active-directory-domain-controller-2016/reviews)
  - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews)
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  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)
  - [Bluebeam](https://www.g2.com/products/bluebeam/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
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  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
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  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
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  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
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  - [Wazuh](https://www.g2.com/products/wazuh/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Action1 Features
**Additional Functionality**
- Alerts/Notifications
- Patch Prioritization
- Status Tracking
- Audit Management
- Network Wide Management
- Remote Access/Control
- Remote Monitoring & Management
- Vulnerability Scanning
- Activity Tracking
- Policy Management
- Remote Update/Installation
- IT Asset Tracking
- Approval Process Control
- Automatic Patch Deployment
- Access Controls/Permissions
- Customization
- Dashboard
- Patch Testing
- Support Ticket Management
- Automatic Scans
- Active Directory Integration
- Compliance Management
- Application Management
- API
- Risk Assessment
- Scheduling
- Reporting & Statistics
- Maintenance Scheduling
- Generative AI
- Real-Time Updates
- Usage Tracking/Analytics
- AI Copilot
- Patch Management
- Third-Party Integrations
- Server Monitoring
- Real-Time Reporting
- Event Logs
- Service Level Agreement (SLA) Management

**Additional Functionality**
- Search/Filter
- Risk Management
- Generative AI
- Alerts/Notifications
- Compliance Management
- Third-Party Integrations
- Certificate Assessment
- API
- Incident Management
- Automated Containment
- Real-Time Data
- Vulnerability Scanning
- Monitoring
- Policy Management
- Asset Discovery
- Penetration Testing
- Runtime Container Security
- Activity Dashboard
- Security Auditing
- Issue Tracking
- Threat Intelligence
- Patch Management
- Endpoint Management
- Collaboration Tools
- Vulnerability Management
- Goal Setting/Tracking
- Vulnerability Assessment
- Asset Tagging
- Assessment Management
- Access Controls/Permissions
- AI Copilot
- Vulnerability/Threat Prioritization
- Vulnerability Protection
- Risk Assessment
- Reporting/Analytics
- SQL Injections

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance
- User Management
- Task Management
- Issue Management
- Mobile Device Management

**Administration**
- Screen Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking
- Deployment Management
- Policy Management
- Configuration Management
- IT Incident Management
- Remediation Management
- Support Ticket Management
- Compliance Management
- Activity Tracking
- Help Desk Management
- Inventory Management
- Contract/License Management
- Vendor Management
- Network Monitoring
- Server Monitoring
- Server Monitoring
- Network Monitoring

**Maintenance**
- Remote Reboot

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Security Management**
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing
- Service Level Agreement (SLA) Management
- Remote Access/Control

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Video Support

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Active Directory Integration

**Additional Functionality**
- Audit Trail
- Build Automation
- Alerts/Notifications
- Scheduling
- Maintenance Scheduling
- Generative AI
- Dashboard
- Endpoint Protection
- API
- Real-Time Reporting
- Billing & Invoicing
- Anti Virus
- Security Tools
- Performance Metrics
- Event Logs
- Self Service Portal
- Real-Time Analytics
- Backup and Recovery
- CRM
- Real-Time Updates
- AI Copilot
- Customizable Reports
- Usage Tracking/Analytics
- Task Scheduling
- Automatic Backup
- Device Auto Discovery
- Vulnerability Scanning
- For MSPs
- Customizable Branding
- Real-time Alerts
- Activity Dashboard
- Real-Time Data
- Access Controls/Permissions
- Reporting/Analytics
- Network Security
- Uptime Reporting

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

**Administration**
- Usage Information
- Active Directory Integration
- Diagnostics
- Unattended Access
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top Action1 Alternatives
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