---
title: Action1 Reviews
meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1173 reviews by the users' company size, role or industry
  to find out how Action1 works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1173
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---


# Action1 Reviews
**Vendor:** Action1  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,173
## About Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.



## Action1 Pros & Cons
**What users like:**

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. (375 reviews)
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. (330 reviews)
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. (225 reviews)
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. (212 reviews)
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. (205 reviews)
- Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews)
- Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews)
- Reliability (151 reviews)
- Software Updates (144 reviews)
- Simple (143 reviews)

**What users dislike:**

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. (171 reviews)
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. (111 reviews)
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. (84 reviews)
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. (72 reviews)
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. (71 reviews)
- Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews)
- Limited Features (53 reviews)
- Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews)
- Patching Issues (43 reviews)
- Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews)

## Action1 Reviews
  ### 1. Very effective and seamless RMM for everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed Akbar Ali . | CTO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Action1?**

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it.

**What do you dislike about Action1?**

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based 

**What problems is Action1 solving and how is that benefiting you?**

It basically covers almost everything needed for a IT person or MSP to help support their clients or even for self based business

  ### 2. simplified update and vulnerability management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2026

**What do you like best about Action1?**

I like the simplicity of having a single place to view and manage vulnerabilities and updates. Ring updates are also very straightforward to configure, which makes ongoing maintenance much easier.

The free option for 200 endpoints is amazing. It lets you really give it a solid try, and it also means smaller businesses can use a great product at no cost.

**What do you dislike about Action1?**

With Ring updates, it would be really helpful to have a visualization that shows devices and/or groups, which ring they’re assigned to, and where each automation is in the process. That said, I mostly bring this up just to find something to nitpick, because honestly I don’t have any real dislikes.

**What problems is Action1 solving and how is that benefiting you?**

It provides a simple alternative to WSUS that is far superior. It also lets you see what’s being addressed by each update by showing which vulnerabilities it covers.

The ability to create update rings (flows) means you can stay mostly hands-off while still getting great outcomes. You simply approve or decline updates, and it follows the logic to keep incidents to a bare minimum.

It’s also incredibly lightweight on CPU and RAM, with great performance, and it doesn’t require a full-blown RMM (even though it covers many of those points).

  ### 3. Action1 Makes Endpoint Patching and Remote Management Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Action1?**

Action1 stands out for its ease of deployment, operational efficiency and strong patch management. As a cloud-native platform it provides centralized visibility and control over endpoints without the complexity of traditional management solutions. It enables our IT team to automate patching, improve security posture, and manage remote devices with minimal administrative overhead.

**What do you dislike about Action1?**

While Action1 covers the core endpoint management capabilities very well, there is still room for improvement in advanced reporting and customization. Some reporting options could be more flexible, and deeper integrations with third-party security and ITSM platforms would further enhance enterprise workflows.
Oh, and having a maximum of 200 free endpoints :)

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us automate patch management and endpoint administration reducing operational overhead and improving security. By providing centralized visibility and faster remediation of vulnerabilities, it lowers risk, improves compliance, and increases the efficiency of our IT operations.

  ### 4. Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux

**Rating:** 5.0/5.0 stars

**Reviewed by:** John F. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Action1?**

This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else!

If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux.

I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software!

**What do you dislike about Action1?**

Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point!

Please don't get take over my asset stripping venture capitalists and burn this amazing focus!

**What problems is Action1 solving and how is that benefiting you?**

100% awareness of all installed software on all computers in a very diverse workforce.

All patch requirements, for all software, the ability to easily remove any unrequired software and / or patch or upgrade it.

Remote support (with admin privileges if required).

All of this without VPN but WITH security.

Use it to meet NIS-D, ISO27001 or UK Cyber Essential Plus requirement 100% in the patching and software management controls.

  ### 5. Windows patch management is now much better because of Action1

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Action1?**

We use Action1 to deploy Windows and softwares updates on our workstations, it gives us a good overview of what is really going on in our environment. The interface is well made, I like that it's not too cluttered, it's intuitive, and the automation and alert features are working well, without being overly complicated. The patching process is straightforward and can be automated and pushing the agent works well, but we had to deploy the agent manually on some computers. Having 200 free endpoints is a big plus for us.

**What do you dislike about Action1?**

We operate in a French environment and at the moment, the translation is possible but cannot be adjusted exactly to our need. It's a minor inconvenience for us, but would like that part to be improved in the future.

**What problems is Action1 solving and how is that benefiting you?**

We have many workstations at a site that were purchased from another company, and we didn't had an inventory of the installed softwares. With Action1 we can see all the installed softwares, as well as patch level, and we can uninstall what is not authorized directly from Action1 GUI. Managing endpoints is now on much better for us, we can ensure everything is up to date and authorized/validated by us. We also can control easily which Windows updates are deployed and when.

  ### 6. one of the best update tools I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Action1?**

Well to start its free for me.   I have less than 100 endpoints and its totally free and fully featured.  Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN.  The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams.  Implementation was ease.  it is used frequently.

**What do you dislike about Action1?**

I wish it would let me use it for my personal and family.   I could protect them.  The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues.  Customer support needs improved.

**What problems is Action1 solving and how is that benefiting you?**

We needed a good update process as we migrated to 100% SaaS platforms.   We do not have an on premise or cloud hosted option we can leverage.  Action1 solves critical endpoint management issues by providing a cloud-native platform that automates patching for OS and third-party apps, offering 360-degree visibility, and securing remote workforces without VPNs

  ### 7. Automation Ease and Time Efficiency with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Service Desk Technician II, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Action1?**

I use Action1 in my home-lab-turned-production environment to manage my mixed environment of Linux, Windows, and MacOS for patching and vulnerabilities. Action1 has saved me an incredible amount of time and worry by automating critical update downloads and installation. I love the main dashboard as it provides a lot of critical information in a clean, easy-to-digest manner, letting me know right away the current status of patching, outstanding vulnerabilities, and overall compliance. I particularly appreciate Action1's automation feature, which has taken out the worry when it comes to time-critical patches. I have created automation that checks for critical/important patches twice a day and applies them as necessary, with configuration to reboot off-hours. The initial setup was extremely easy; I used Group Policy to deploy the agents to my Windows devices without any issues and manually deployed via the 'unintended' install for a few Linux machines, which also went smoothly.

**What do you dislike about Action1?**

I do wish in the vulnerabilities section I had a way to note the various CVE's with why they are still outstanding. For instance, I have a server reporting unresolved CVE's, however, they are pending a software update from the vendor. I'd like to be able to note that for reporting. Perhaps another column with a 'notes' section, or even a drop down that lets me add tags (For example, CVE-XXX-XXX is due to Veeam hasn't released an update).

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage patching and vulnerabilities across a mixed environment. It saves me time by automating critical updates and installations. The dashboard provides critical information clearly, showing me patching status, vulnerabilities, and compliance at a glance.

  ### 8. All-in-One Remote Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** TIM A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Action1?**

I like the remote software deployment, especially the silent installation, which does not disturb the users. The remote access feature is a lifesaver, as it makes it easy to deploy software remotely and quickly connect to endpoints at remote sites. I also love that Action1 is a combination of software deployment, endpoint management, and remote desktop, all in one place. The initial setup was simple.

**What do you dislike about Action1?**

I find the connection laggy and slow during remote access. When I click any button on the user's screen during a session, it takes time to respond.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing endpoints on remote sites and software deployment. It's easy to deploy software remotely and quickly connect to endpoints. I love the silent installation feature that doesn't disturb users and the remote access, which is a lifesaver.

  ### 9. Facilitate Remote Management with Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre B. | Analista de suporte técnico, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Action1?**

I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines.

**What do you dislike about Action1?**

I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software.

**What problems is Action1 solving and how is that benefiting you?**

Action1 saves me the work of manually updating 30 servers and allows remote management. It saves time in managing the machines and automates installations with scripts, being practical and simple to install.

  ### 10. Seamless Patching and Fast Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Action1 has best patching platform which supports Windows Update and 3rd Party Application patching seamlessly. Action1 also supports application Installation and uninstallation seamlessly. Provides Hardware Inventory along with various alerts. Action1 has good Dashboard that shows assets details and vulnerabilities, installed software's . Creating Action1 account and installation agent is simple and quick. Assets get integrated on dashboard quickly and all actions performed happens quickly.
Action1 provides free management of 200 hosts.

**What do you dislike about Action1?**

Hardware inventory and Endpoint list window could have been more specious

**What problems is Action1 solving and how is that benefiting you?**

Action1 is helping us to monitor and manage endpoints remotely. It helps to track hardware details and changes. It also helps to track software installed and mange same as install and uninstall them. It helps in Windows patching and 3rd party application update seamlessly. It also provides single dashboard with all details including vulnerability.

  ### 11. Action 1 Makes Vulnerability Management an Absolute Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Action1?**

Action 1 has made vulnerability management an absolute breeze. Patching is now a five-minute setup task instead of a two-hour manual process. I can simply set it up and watch it do its thing.

**What do you dislike about Action1?**

Third party software updates are not 100% up to date all the time. There are some instances where 3rd party software also don't show up, eventhough there is an update available.

**What problems is Action1 solving and how is that benefiting you?**

Our first priority is to resolve Vulnerabilities to ensure our environment remains secure and up to date. By using Action 1 this process is so easy, even a teenager can do it. The benefits are time saving on sitting thru hours of research to resolve vulnerabilities, now it is a few clicks away. Patch weekends use to take hours, now we can schedule the task and wait for the process to complete.

  ### 12. Lightweight, Easy-to-Use RMM with Ruthlessly Effective Patching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Action1?**

It’s a lightweight agent with an easy-to-use interface, which makes it especially approachable for starters. It includes all the features you’d expect from a robust RMM, but it really shines when it comes to patching. “Ruthless” is the word that comes to mind for how effectively it pushes critical updates across multiple operating systems, and it does it flawlessly. Compared to other more costly platforms with less than optimal performance, Action1 delivers the best ROI of the price.

**What do you dislike about Action1?**

It would be better if it offered more detailed statistics, along with clearer endpoint performance metrics.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us make sure critical, time-sensitive updates and patches are applied correctly and consistently across all of our clients’ networks - keeping their systems running smoothly with better protection against evolving threats.

**Official Response from Kimberly Gonzales:**

> We're delighted to hear that Action1 is helping you ensure consistent and correct application of critical updates and patches across your clients' networks. We appreciate your feedback about wanting more detailed statistics and clearer endpoint performance metrics, and we'll take that into account as we continue to improve our platform.

  ### 13. Instrumental Patch Management with Fast Updates, Easy UI, and Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane G. | Director of Information & Marketing Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Action1?**

As a one-person IT department, Action1 has become instrumental in keeping devices across our company patched and up to date. It’s also been a real blessing to be able to remote into any corporate device from my office, especially since we have team members spread across New York State.

The user interface is intuitive and straightforward. Even if I hadn’t worked in IT for 20 years, it’s simple enough that just about anyone could use it with minimal training. I also appreciate the integration with our Microsoft account, which gives us single sign-on, keeps our security in place, and means there’s one less account login to remember.

Performance has been a godsend from day one. Updates deploy quickly with very little hands-on effort required from our end. And with 200 free devices to start, you really can’t beat the price.

So far I have never had to contact Support.  That's just how well the product has worked, but the onboarding took me 10 minutes to configure before we were up and deploying updates.

**What do you dislike about Action1?**

The only downside is the requirement to use the web user interface.  We would love an app, or even better a mobile app for user on the go.  That isn't detrimental, it just means we always have to use a device with the full browser.

**What problems is Action1 solving and how is that benefiting you?**

Before using Action1, I had to manually remind users to update their computers, which wasn’t very secure. Users can be lazy and don’t always do what’s requested. With Action1, we no longer have to keep asking; we can just implement the updates, and our devices are more secure because of it. Now they stay up to date with the latest patches and security fixes.

  ### 14. Impressive All-in-One IT Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Action1?**

I like how comprehensive the Action1 software functionality is, how well it works, and how easy it is to use. I'm especially impressed with the ability to mass deploy custom scripts and even schedule them for automatic deployments. Honestly, though, I'm impressed with how well they've implemented all of the features and functionality.

**What do you dislike about Action1?**

Remote Assistance has become more and more laggy over time. Initially when we first started using Action1, that didn't seem to be an issue. Over time I've noticed more of a lag, which has become a real inconvenience. I assume this has something to do with Action1's popularity and increased usage over time.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to efficiently manage software updates, deploy and uninstall software, track security vulnerabilities, assess hardware and software inventory, and deploy custom scripts, along with providing remote assistance.

  ### 15. Effortless Endpoint Management at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaime C. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Action1?**

What I like most about Action1 is how intuitive and easy it is to use, even for daily IT operations. The interface is clean and straightforward, which makes it simple to manage all endpoints from a single console without a steep learning curve.

I use it heavily for both Windows updates and third-party patching, and being able to deploy everything across the organization in just a few clicks has significantly improved my workflow. It has reduced manual work and helped me keep systems consistently updated and secure.

The remote access feature is something I rely on multiple times a day, and it has been very reliable for providing quick support without needing additional tools or complex setups. In fact, Action1 allowed me to replace a previous RMM (Itarian) as well as several manual scripts, simplifying my toolset.

Performance has been solid, especially when executing remote actions and patch deployments at scale. What really stands out is how easy deployment is and how reliable the platform is in day-to-day use. It just works, which is critical in a production environment.

Overall, it has made endpoint management more efficient, centralized, and scalable, while also delivering strong value by reducing the need for multiple solutions.

**What do you dislike about Action1?**

It’s honestly difficult to find major downsides, especially considering the free tier for up to 200 endpoints, which already delivers a lot of value.

If I had to point out an area for improvement, it would be the lack of a built-in interactive terminal per endpoint. Having a feature that allows direct interaction with PowerShell in real time, similar to what tools like MeshCentral offer, would make troubleshooting and remote management even more efficient.

While current remote management features work well, adding this capability would reduce the need to rely on remote desktop sessions for quick command-line tasks and further streamline daily operations.

**What problems is Action1 solving and how is that benefiting you?**

Before using Action1, managing a large number of endpoints required a mix of tools and manual effort, which made patching, software deployment, and remote support more time-consuming and harder to standardize.

With Action1, I can now manage all endpoints from a single platform in a much more efficient and centralized way. Tasks like deploying Windows updates, third-party patches, and software installations can be done across the entire organization in just a few clicks.

This has significantly reduced the time spent on routine maintenance, improved consistency across systems, and made it much easier to scale operations as the number of devices grows. It has also helped maintain better visibility and control over the environment, which is critical for both IT operations and security.

  ### 16. Intuitive UI, Reliable Patching, and Top-Notch Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The patching just works. The UI is very intuitive and better than most other platforms I've used for understanding the workflow of the system. You get 200 endpoints for free to trial it for life, and if you go above that the pricing structure if very fair too compared to others in the field. Support is top notch, always fast to respond and provides the solutions you need for any issues that may arise.

**What do you dislike about Action1?**

Sometimes the platform may be a little slow to load some areas, but it is typically not a deal breaker for the platform.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has a very high success rate in actually patching systems compared to our previous solution. Setting automations to run on a schedule and the update rings with the ability to pause updates saves time manually patching systems.

  ### 17. Flawless Bulk POS Updates and Fast, Easy Installation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yiğido M. | Server Administrator, IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Action1?**

From a retail market perspective; being able to deploy updates to POS terminals in bulk, keep branch computers up to date, create optional automations, establish instant connections when needed, and easily monitor system status is truly excellent. All of these features are impressive and have worked flawlessly so far. The ease of installation is even more remarkable; integrating the system into a newly set up POS terminal takes less than a minute.

Currently, we have daily-running automations across an average of +50 POS terminals and +30 computers.

**What do you dislike about Action1?**

Its biggest drawback is that it can be removed very easily by the user.

**What problems is Action1 solving and how is that benefiting you?**

Previously, I had to connect to each POS terminal and computer individually using different tools to deploy updates. This process used to take at least two hours.
Now, thanks to PowerShell scripts, I can perform the desired operations and deploy updates in bulk in less than a minute.

  ### 18. Easy Linux Deployment, Flexible Updates, and a Great Reporting API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emerson A. | Jefe de SOC, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Action1?**

It’s easy to deploy and supports Linux. I also like how flexible it is for managing updates on servers and endpoints, plus the API is great for custom reports.

**What do you dislike about Action1?**

Lack of user context: the username isn’t visible in the “Pending Updates” or “CVE” lists, which makes it harder to understand who is responsible for what. Rigid approval workflows: it’s difficult to shorten deadlines or set appropriate validation periods for critical updates.

**What problems is Action1 solving and how is that benefiting you?**

1. The “Fragmentation” Problem
The problem: Managing Windows, macOS, and Linux typically means juggling three separate tools, which leads to constant context switching and, inevitably, missed updates.
The benefit: Action1 gives you a single pane of glass. From the same screen, you can push a Bash script to an Ubuntu server and a PowerShell script to a Windows laptop, which can save hours of administrative overhead.

2. The “Remote Blind Spot” Problem
The problem: Traditional tools often rely on a VPN to see or patch remote devices, which leaves off-network laptops exposed to CVEs.
The benefit: Its cloud-native architecture can connect to any device with internet access. That means real-time monitoring and always-on patching without needing a VPN or complicated firewall rules.

3. The “Manual Labor” Problem (SLA & CVEs)
The problem: Manually tracking which machines are affected by specific CVEs—and then making sure they’re patched within a defined SLA window—is exhausting.
The benefit: Action1 automates the SLA process. You can set policies to “Auto-approve and install Critical/Security updates within 24 hours,” helping you meet compliance requirements (like SOC2 or ISO 27001) without constant manual follow-up.

4. The “Cost Entry” Problem
The problem: Most enterprise-grade RMM and patch management tools are expensive and come with long-term contracts, which can put them out of reach for smaller labs or growing teams.
The benefit: The Free Tier for 200 devices is a major disruptor. It lets you use the full feature set—including custom scripting and vulnerability scanning—at zero cost, making it a strong fit for testing, small businesses, or home labs.

  ### 19. Action1: The Ultimate Tool for Remote Administration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill L. | Systems Administrator/Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Action1?**

I appreciate that Action1 is FREE for the first 200 users, which is a fantastic deal. The ability to deploy software patches remotely is incredibly useful, especially since we're cloud-based with limited remote administrative features. It allows for complete remote administration, especially when paired with MeshCentral. I find the combination with MeshCentral to be very effective. Thanks to Action1's features, I can deploy patches after testing and even deploy multiple other packages, which makes management much easier. The initial setup was easy due to my experience, and I can't say enough good things about it to anyone in IT. I love how Action1 allowed us to operate efficiently under our specific setup needs.

**What do you dislike about Action1?**

only runs in system context, wish it would run in user in the free version

**What problems is Action1 solving and how is that benefiting you?**

Action1 lets me deploy software patches remotely after testing, overcoming our lack of remote admin features. It's a complete remote administration tool, often eliminating the need for others like MeshCentral.

  ### 20. Effortless Deployment, Continuous Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon M. | Cloud Engineer, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Action1?**

I like that Action1 is simple to set up, deploy, and manage. It's easy to deploy the agent via Intune and quickly get insight into vulnerabilities and outdated software on endpoints. Setting up automatic update rings is quick and simple, and navigating the interface is a breeze. Managing devices through Action1 alongside Intune works well. I also like that the company seems dedicated to constantly improving the product and taking community feedback seriously. We found Action1 to be the best option compared to competitors, and I would highly recommend it.

**What do you dislike about Action1?**

I wish the desktop operating system support had more parity, but I know it's on their roadmap. More support for MacOS and Linux would be great. Feature parity between Windows, MacOS, and Linux as far as patching, app deployment, and remote desktop. More Linux distro support would be great as well, beyond Debian and Fedora.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing third-party app updates on Windows and MacOS, solving patch management issues. It's simple to set up, deploy, and manage. It quickly provides insight into vulnerabilities and outdated software, and it's easy to navigate and manage devices alongside Intune.

  ### 21. Centralized, easy, and intuitive endpoint management from a single console

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando L. | gerente TI, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Action1?**

having in a single console a number of tools and supports that allow for the centralized management of endpoints in an easy, intuitive, and secure way

**What do you dislike about Action1?**

The generation of vulnerabilities and updates that repeat per endpoint causes a lot of alarm. For example, a Google vulnerability is presented to me for each endpoint, the same vulnerability, but the report shows 280 vulnerabilities, even though it is the same one.

**What problems is Action1 solving and how is that benefiting you?**

Inventory, vulnerability, remote attention, integration, grouping by zone, plant, etc. As I mentioned, it facilitates the management of many devices with few personnel resources.

  ### 22. Amazing Value, Easy to Use with 200 Endpoints to Get Started WOW!

**Rating:** 5.0/5.0 stars

**Reviewed by:** AramisTech . | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Action1?**

Easy to use, the fact that they give you 200 endpoints to get started blows me away. This is amazing value that will make sure when you reach 200 computers you stay with them.

**What do you dislike about Action1?**

The only thing I could find I don't like is that I can't separate scripts or automations in groups so that I could for example separate server automations in a Server automation group. but that is just a small thing

**What problems is Action1 solving and how is that benefiting you?**

It's helping our business with the current computers by keeping them up to date and identifying vulnerabilities

  ### 23. Remote Desktop Tool Makes Support a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason C. | Dev Ops Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Action1?**

My favorite feature is the remote desktop tool which I use when providing remote desktop support.

**What do you dislike about Action1?**

On the endpoint lists, there's no way to edit the columns. I'd really like to have a "Last Seen" column which I can sort by. Right now, I have to run a report to see this. It would also be nice to add columns for the custom fields as well when I'm working on projects and need to keep track of which endpoint I've run a script on, for example.

**What problems is Action1 solving and how is that benefiting you?**

A1 allows me to see outstanding Windows updates and application updates. I have no other visibility into this without manually checking each endpoint. Even for software which is not natively supported (like the VDI versions of Zoom and the host plugin for Zoom VDI), the installed version numbers can be seen so I can see if a manual update is required and on which endpoints.

  ### 24. Action1 has transformed our device management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naveed J. | ICT Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Action1?**

Action1 has completely transformed the way we manage and look after our devices. Its intuitive interface, powerful features, and remote management capabilities make it easy to keep our systems secure and up to date. As a charity, the offer of 200 free endpoints is incredibly generous and has allowed us to improve our IT operations without additional financial strain. The platform is reliable, fast, and simple to set up, making it a game changer for our organisation.

**What do you dislike about Action1?**

There’s very little to dislike. While there’s always room for more advanced reporting and integration options, the current feature set already covers most of our needs exceptionally well.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has solved our biggest challenge of managing and securing devices across multiple locations without the need for expensive infrastructure. We can now deploy updates, run scripts, monitor endpoints, and address security vulnerabilities remotely with ease. This has significantly reduced downtime, improved compliance, and saved valuable staff time. For us as a charity, the 200 free endpoints offering has been a tremendous benefit, enabling enterprise-level device management at no extra cost.

**Official Response from Kimberly Gonzales:**

> Hi Naveed,

Thank you for your feedback! We're thrilled to hear that Action1 has had such a positive impact on your device management. We appreciate your feedback on the potential for more advanced reporting and integration options, and we'll take that into consideration for future improvements. 

  ### 25. Effortless Endpoint Management with Minor Remote Support Hurdles

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom D. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Action1?**

I love how Action1 lets us run automated scripts for tasks like adding WiFi connections and copying Bitlocker keys to Microsoft Entra, which simplifies our post-build procedures and saves engineering time. Being able to identify application vulnerabilities and schedule updates outside of work hours reduces downtime, which is fantastic. The 'update rings' feature for testing updates on pilot machines before a full rollout is very useful. Action1's reliability impressed us so much that we decommissioned other products like WSUS and Intune in its favor. The setup was extremely easy too, with an on-premise sync server ensuring the Action1 agent automatically deploys to domain-joined computers, requiring minimal manual intervention.

**What do you dislike about Action1?**

The remote assistance tool is extremely slow and laggy, so we had to find another solution for our remote assistance needs. If Action1 could fix this, then this would be a complete endpoint management solution.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to identify vulnerabilities and schedule patches, reducing downtime. It automates patching and post-build tasks, freeing engineering time for more crucial work.

  ### 26. ACTION1: Streamlined Patch Management with Excellent Automation and RBAC Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Action1?**

Overall, our experience with Action1 has been very positive. It is easy to deploy and manage, with an intuitive interface that simplifies patch management, software deployment, and remote administration. The automation features and detailed reporting have helped improve endpoint security while reducing manual effort.

**What do you dislike about Action1?**

One area for improvement would be the reporting and dashboard customization. While the existing reports are useful, providing more flexible, customizable dashboards and advanced reporting options would make it easier to generate management-specific insights and compliance reports

**What problems is Action1 solving and how is that benefiting you?**

Action1 has centralized our endpoint management by enabling automated patch management, vulnerability remediation, software deployment, and remote support from a single cloud-based console. It has significantly reduced manual effort, improved patch compliance, enhanced endpoint security, and provided better visibility across our IT environment, helping us maintain a more secure and efficient infrastructure.

  ### 27. Simple GUI and Effortless GPO Deployment—Updates Made Easy. No-brainer for computer management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad K. | Director of IT, Restaurants, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Action1?**

Simple-to-use GUI. Very easy to navigate. Getting the deployment set up through GPO was very easy and no-effort on my end. Sometimes getting things set up on the server level is difficult and much trial and error but I really had no issues getting things deployed and working. Showing what items are critical and non-critical is very easy to tell and get stations updated. I've been looking for a tool for this for quite some time. I think I've found home.

**What do you dislike about Action1?**

So far I haven't run into anything I dislike. I wish all of our users had their computers on to get updated all the time but I get that updates only work if the computer is online.

**What problems is Action1 solving and how is that benefiting you?**

Keeping our workstations up to date with windows and driver updates. 80% of the issues I see from a desktop support point of view are all from updates not being completed. This should save me hours and hours of support.

  ### 28. I greatly appreciate having this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff G. | IT Support Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Action1?**

Action1 identifies software vulnerabilities even in software it doesn't provide updates for. The library of updated software is quite large and covers everything most people use. Being able to see the status of computers, remotely login, generate reports and run custom scripts covers our needs. The setup is very simple. They are constantly working on improving and updating the software. The one time I used support they got back to me very quickly. Action1 has become part of my daily management of our computers and servers. I like the fact they are security focused and have the certifications to back that up.

**What do you dislike about Action1?**

There are some minor UI issues, where I have to scroll right to reach UI buttons. Remote desktop while amazing to have, is a bit laggier than other stand-alone options.

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves patch management for us, remote support, reporting and batch scripts.

  ### 29. Streamlined Vulnerability Management, Needs Better Linux Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kashif A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Action1?**

I like Action1's ease of use and the simple UI without any clutter of unused features. The instantaneous update of agents is a great feature. Moreover, having 200 free endpoints is the best part. My team has also found that running scripts is made easy by Action1.

**What do you dislike about Action1?**

The limitation on Linux systems is a downside. In our organization, we have 20% of systems on Linux, and while I can run scripts, patch and vulnerability management isn't available. I understand this is due to how Linux is built, but I'm expecting more from Action1. The initial setup wasn't easy because we did not have an Active Directory.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing vulnerability and patches across our employees' laptops nationwide. It simplifies running scripts, giving us control over remote systems and ensuring outdated applications are updated effectively.

  ### 30. Easy scripting and fast Windows installs with great trial licensing and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Action1?**

The ease of use. I can write a script, upload it, and test it without pushing it out. Then I can push it out, on a automation basis. Additionally, the simplification of packaging apps either for us or self packaging makes it easy to keep everything up to date. Installs fast on Windows, and scripts/package downloads and installations are fast as well. 200 free licenses to trial it out has been amazing, with both free and paid support where I can go to Discord or Reddit for historical questions if need be.

**What do you dislike about Action1?**

I would like it if I could separate macOS and Windows into two separate dashboards or provide varying access to people based on what environment they work in.

**What problems is Action1 solving and how is that benefiting you?**

Patching and vulnerability management is the big one. Being able to leverage PowerShell without higher Intune integration has been a huge plus.

  ### 31. Manage devices simply and securely but to be resolved

**Rating:** 2.0/5.0 stars

**Reviewed by:** Fabrizio M. | OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Action1?**

What I find most useful in Action1 is being able to manage all devices from a single console. It automates updates and security checks, saving time and making everything simpler and safer.

**What do you dislike about Action1?**

The only thing I don't like about Action1 is that some advanced features take a bit of time to understand and configure correctly. At first, it can seem a bit complex. I don't think the company will continue to fund it, plus I had to reinstall because it kept giving me an error!!!!

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves the problem of having to manually manage updates, patches, security checks, and remote access to devices. Before, I had to do everything one by one, risking forgetting something or wasting time. With Action1, I can manage everything from a single console, including remote desktop connections.

  ### 32. Simple Deployment, Powerful Patching—Even Updates Adobe CC Suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Action1?**

Starting off with the one-time unlimited check, so you can see where you are starting from, this is invaluable for anyone starting off down this route.  Added to that, the 200 free devices so you can patch your most vulnerable devices and make headway to being secure.

Other than those, its simple to use and easy to deploy.  it is also the only patching software I've found that will update the Adobe CC suite, which is one of the many things that sets it apart from even the more expensive offerings.

**What do you dislike about Action1?**

Its handling of failed updates or clients with issues could be better, its not overly easy to find and redeploy failed updates to clients.  Duplicate clients is an issue, without a way to auto cleanup clients that haven't been seen in x days etc.

**What problems is Action1 solving and how is that benefiting you?**

Mandating updates was the main feature we were looking for a service like Action1, but the ability to update Adobe CC was one of the main reasons we chose Action1 over competitors.

  ### 33. Easy-to-Navigate UI, Feature-Rich VM Tool with Strong Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diogo A. | Senior Information Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Action1?**

The UI is easy to navigate, and the tool includes a lot of useful features that you usually only see in much more highly priced VM tools. The patch management feature, along with a bit of endpoint management, makes it even more useful for my team. We were able to onboard easily without needing support from OEM resellers. We’re a small team, and it supports small teams like ours. Lastly, the automation works well.

**What do you dislike about Action1?**

For now, it doesn’t group vulnerabilities by software type or by my endpoints. It’s either Critical or the central classification. Other than that, everything works well.

**What problems is Action1 solving and how is that benefiting you?**

Asset management with automated update deployment and patch management, plus software inventory and a bit of remote asset management.

  ### 34. Effortless Patch Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marceli M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Action1?**

I love the simplicity of the whole app, especially because of its very clear and simple menu. The greatly designed statistics save me time as I don't have to manually analyze data; I just check the main page and know what's going on with my hosts. Additionally, the grouping feature is great, allowing me to separate my warehouse from office and laptops. The initial setup was incredibly easy, so simple that everyone can do it. I also appreciate being able to do a quick check on vulnerabilities, missing updates, and setting some global messages to my workers.

**What do you dislike about Action1?**

To be fair, an information about currently dangerous new vulnerabilities would be nice, overall not only from my hosts. Just to know what is dangerous right now, what's new in security world.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, which saves me from manually updating each station. It lets me quickly check vulnerabilities, group hosts, and send global messages. The simplicity and clear statistics mean I know what's happening without wasting time.

**Official Response from Kimberly Gonzales:**

> Hi Marceli, 

We're thrilled to hear that Action1 has made patch management effortless for you and has saved you time. We appreciate your feedback about wanting more information on new vulnerabilities, and we will take that into consideration for future updates. 

  ### 35. Love The Script: A Powerful Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy A. | Information Technology Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Action1?**

The Script library is probably the most powerful feature for us. Being able to push PowerShell scripts to targeted computers is incredibly useful. Scheduling targeted rings to scope patches to specific groups was also a game changer.

**What do you dislike about Action1?**

I wish we could manage browser extensions through Action1 as well, especially when it comes to removing them. Also, the remote access tool isn’t ideal; I’d like it to be more user-friendly and to include a chat feature.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us address several common IT management challenges that many growing organizations face. Centralized patch management means we can keep security updates consistent across our Windows environment without having to manually touch each individual system. With remote endpoint visibility, we get real-time insight into system health and compliance status across our infrastructure. It also streamlines vulnerability remediation by helping us quickly identify and close security gaps before they turn into bigger issues. Overall, the reduced manual workload and automation capabilities free up our IT team to focus more on strategic initiatives instead of routine maintenance.

The primary benefits we’ve seen include an improved security posture through consistent patching schedules, better operational efficiency thanks to automated routine tasks, and stronger compliance reporting capabilities. We’ve also seen cost savings by consolidating multiple point solutions into one platform. Overall, this aligns well with our goals of maintaining strong security standards while still supporting business growth.

This response:

Focuses on common, industry-standard benefits.
Doesn't reveal specific company size, infrastructure details, or security vulnerabilities.
Shows legitimate business value.
Demonstrates you actually use and understand the product.
Maintains professional credibility for the review.

  ### 36. Fácil Implementación, Rendimiento Mixto en Control Remoto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matias M. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Action1?**

Me gusta la facilidad de instalación de Action1. También me encanta lo fácil que es de implementar y administrar, es muy intuitivo. La configuración inicial también fue muy fácil; simplemente correr el ejecutable y el equipo comenzaba a reportar rápidamente a la consola.

**What do you dislike about Action1?**

Encuentro que el acceso remoto o el control remoto a veces suele ser un poco lento y no tiene tantas opciones comparado con otras opciones del mercado.

**What problems is Action1 solving and how is that benefiting you?**

Uso Action1 para gestionar dispositivos finales, desplegar políticas de actualización y automatizar procesos en equipos.

  ### 37. Easy and Reliable Patch Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge P. | Cybersecurity, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2026

**What do you like best about Action1?**

How easy it is to manage updates and patch multiple computers from one place. It saves time and gives me a clear view of what needs attention.

**What do you dislike about Action1?**

Some features can take a little time to learn, and the reporting options could be more flexible. Overall, these are minor issues.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us keep computers updated, secure, and easy to manage from one place. It saves time, reduces manual work, and helps us quickly find and fix devices that are missing important updates.

  ### 38. Action1 Makes Remote Script Runs Effortless Across All Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naruto U. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2026

**What do you like best about Action1?**

Before, if I needed to run a remote script, I had to write it out and then send a message in a group chat asking everyone to run it.

Now, with Action1, I can run the same script across all devices in just a few clicks. It’s perfect.

**What do you dislike about Action1?**

I can’t disable a feature I don’t need. For example, Vulnerability Scan: if I could turn that function off, I think Action1 would run lighter and more smoothly.

**What problems is Action1 solving and how is that benefiting you?**

I think Action1 solves the biggest issues: time and money.

  ### 39. Clear Vulnerability Visibility and Reliable Patch Management in One Console

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2026

**What do you like best about Action1?**

Action1 is especially helpful for vulnerability scanning and patch management. It gives clear visibility into missing updates and known vulnerabilities, then makes it easy to remediate them from a centralized cloud-based console. The ability to identify vulnerable systems, deploy patches, and track remediation status helps reduce risk without adding a lot of manual overhead.

The biggest upsides are the strong vulnerability management, reliable patching workflow, and the fact that it is free for the first 200 endpoints. That makes it very accessible for smaller IT teams, MSPs, and organizations that need real endpoint visibility and remediation capability without a large upfront cost. It helps improve patch compliance, strengthen endpoint security, and turn vulnerability management into a more organized, actionable process.

**What do you dislike about Action1?**

The least helpful aspect is that Action1’s strongest value is centered around vulnerability scanning and patching, so some other endpoint management features may not feel as fully developed as those core functions.

The main downside is that it may not replace a full RMM platform for teams that need deeper automation, monitoring, reporting customization, or MSP-specific workflows. That said, for vulnerability management and patch remediation, it remains very effective and easy to use.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us solve the problem of endpoint vulnerability management and patch compliance. It allows us to quickly identify missing patches and software vulnerabilities, then remediate them from a centralized platform. This reduces manual effort, improves security posture, and helps us manage risk more effectively across our endpoints.

  ### 40. Simple Configuration and Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonardo N. | ICT Administrator,Sistemista Senior, webdesigner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Action1?**

I like the simplicity of configuration and use of Action1. I appreciate the extensive features and the fact that it can be used for free up to 200 devices. I find the agent installation and deployment really simple, as well as allowing updates and script distribution effectively. The initial setup was very easy, managing to deploy on about a hundred PCs in less than an hour from login and start distributing updates.

**What do you dislike about Action1?**

one could improve the management of automation, for example, by giving the possibility to perform a second deployment only on the failed devices

**What problems is Action1 solving and how is that benefiting you?**

Action1 allows me to manage updates for PCs and servers, check for vulnerabilities, run Powershell scripts, and provide assistance quickly. The simplicity of deployment and the fact that it is free for up to 200 devices are great advantages.

  ### 41. Action1 Makes Patching and Automation Simple—with a Fast, Reliable Remote Desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Action1?**

Reasons for choosing Action1 over other RMM solutions:

1. Action1 makes automation and patching simple and easy to manage.
2. The remote desktop tool works better than any other RMM platform I’ve used. It connects within seconds, and as long as all firewall/ZTNA rules are in place, there are no issues.
3. Cost is a major factor. As long as you stay under 200 endpoints, the software is free, so there’s no risk in trying it. I recommend it to anyone looking to test an RMM platform.
4. The free version doesn’t include official support, but the community is very responsive and has been able to help with all of our questions.
5. Supports macOS and Linux.

**What do you dislike about Action1?**

The only issues I’ve encountered have been related to some functionality that would be ideal for scripts I previously ran in my former RMM solution. I have submitted an enhancement request to include secure secrets/passwords, so they can be passed to scripts during execution. I also submitted another enhancement request to allow modification of default behavior for software installations (primarily MSI and EXE parameters).

**What problems is Action1 solving and how is that benefiting you?**

Action1 makes automation and patching simple.

  ### 42. Reliable and Easy-to-Use Endpoint Patch Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pankaj S. | IT Security lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Action1?**

Its ease of use, cloud-based management, and comprehensive patch management capabilities. It allows us to centrally manage Windows and third-party application updates without the need for on-premises infrastructure. The free licensing for up to 200 endpoints is highly beneficial for small and medium-sized organizations

**What do you dislike about Action1?**

The product is easy to use, but I would like to see more advanced reporting, built-in MFA for console access, broader support for Linux/macOS devices, and additional integrations with SIEM and ITSM platforms.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us automate Windows and third-party patch management, identify vulnerabilities, and deploy updates from a single cloud-based console. It has reduced manual effort, improved endpoint security, simplified remote support, and helped us maintain compliance across all managed devices

  ### 43. Effortless Computer Updates, Hurdles with Proxy Navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Action1?**

I find that Action1 makes it a lot easier to update my 65 computers across different locations. It has opened up a whole new world for me by automating tasks I used to do manually. The tool allows me to manage updates faster and helps me identify and address security issues that I wasn't aware of before. I enjoy being able to see immediately what is going on with some computers right from my desk.

**What do you dislike about Action1?**

Well, remote desktop don't work because I'm on government proxy and it is not able to go through proxy.  At first  - last year, action1 deployment agent didn't work because firewall and proxy. Also with some help with their team, I wasn't able to go through, proxy. This year, I tried again, and seems that they updated their deployment agent and it went through proxy. There were some setting in registra (proxy) and in firewall (ports), but I it's all now clear and easy.

**What problems is Action1 solving and how is that benefiting you?**

Action1 makes it a lot easier to update my 65 computers at different locations. It helped me identify and address security problems I wasn't aware of before.

  ### 44. Perfect Remote Control Tool with Minor Gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manos K. | Information Technology Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Action1?**

I love how Action1 is easy to deploy and offers a straightforward GUI. The lightning-fast remote control is something I really value, and it's great that it starts pre-logon, allowing us to troubleshoot user endpoints efficiently. Action1 provides a detailed picture of hardware and software installed, which is vital for compliance. I appreciate the valuable feature of keeping Bitlocker Keys. Also, the remote control as a service is fantastic, and I find the silent software deploy-uninstall feature essential.

**What do you dislike about Action1?**

The remote control lacks the file transfer function and clipboard. That makes the session a bit crippled if we need to transfer files or through code. Sometimes we need to pickup the information from the client.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to remote control multiple companies and get a detailed report of infrastructure, keeping BitLocker keys and troubleshooting endpoints pre-logon. It's vital for compliance by providing hardware and software details for each company.

  ### 45. Effortless Patching with a Clean Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hadi M. | Business Analyst and Projects Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Action1?**

I like Action1 for its automatic updates of native and third-party software, which is great for managing patches on my clients' computers. I appreciate the clean and fresh interface with a good color scheme, and how the links and functionalities are well placed for easy use and quick accessibility. The API integration is really handy for getting customer reports. Setting up Action1 was very easy; it felt like there was hardly anything involved.

**What do you dislike about Action1?**

I find some of the automations a bit tricky to understand. I think it would be great if there were prebuilt templates explaining the automations.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage patching for my clients' computers, providing automatic updates for native and third-party software.

  ### 46. Effortless Patch Management with a User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luke M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Action1?**

I use Action1 for patch management of our endpoints and appreciate how it finds vulnerabilities in our installed software. I love that it provides the ability to push updates to connected machines for patching. The software is crucial for us to stay compliant with Essential 8 ML2 by patching critical security vulnerabilities within 48 hours. The UI is simple to understand, and the software just works. I enjoy some of the other useful features included, like the detection of USBs plugged in. Transitioning from Intune, I find that Action1 simplifies the process significantly, reducing it to just a couple of buttons. It's also very easy to set up.

**What do you dislike about Action1?**

Linux features still have a way to go, like capturing snap applications within their datasets.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, finding vulnerabilities, and pushing updates to stay compliant with Essential 8 ML2. It simplifies processes from manual Intune tasks to just a couple of clicks.

  ### 47. Free, Multi-Endpoint Support That Works Across All Our Machines

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared B. | Graphic Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The fact that it is free an supports multiple end points. I can set it up, download it, and use it across multiple machines for my business.

**What do you dislike about Action1?**

It is a bit laggy when I do use it. But it being a free product makes it worth the low frame rate.

**What problems is Action1 solving and how is that benefiting you?**

Action1 gives me the freedom and flexibility to be anywhere and solve problems across multiple machines and locations all while I can be where ever I am needed.

  ### 48. Solid patch and endpoint management at a competitive price, with some intermittent issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2026

**What do you like best about Action1?**

The interface is intuitive and easy to use once you've spent a reasonable amount of time with it. They have consistently added to and improved the product, and from their published roadmap you can tell they're listening to customer requests.

It is competitively priced against its competitors while still including the functions that actually mattered to us, and the catalogue of natively supported software was a good fit for our environment.

Support is often rapid to respond, and they've made an effort to connect us to other resources who may be able to help with a problem.

When everything is working as expected, the agent acts more quickly than our previous solution.

**What do you dislike about Action1?**

We have had issues where a limited number of agents stop succeeding in running automations, with no obvious reason as to why. The only solution so far has been a full reinstall.

We have also had to work through issues with software that is natively supported in the catalogue, including an incompatibility with one or two apps in our original deployment base.

Some issues take a fair bit of time to diagnose and resolve, with some are ongoing. It has helped but hasn't been the silver bullet after ~1 year of use.

**What problems is Action1 solving and how is that benefiting you?**

Patch management and software deployment for natively supported software across our endpoint fleet. We are dabbling in deploying/updating via custom apps in Action1. 

When the agent is behaving, it acts more quickly than the solution we were using previously.

Where the in-built views or reporting don't surface something in the way we want or need, the RESTful API is useful for building custom operational intelligence data. We integrated it with our internal AI platform so we can run natural language queries against it.

We have a separate remote desktop support application, but Action1's is a handy alternative if for whatever reason that is unavailable.

  ### 49. Action1: Easy Setup and Daily IT Management Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calista J. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Action1?**

Action1 is the IT Solution that our non-profit has been searching for the last three years to find. In a world of complicated solutions that offer way more than you want and none of the features you actually need for a price you can afford, Action1 stands out as my number one choice for several reasons. First, it is easy to use. Implementation was a breeze! Just a simple download and install from the authenticated web portal and you have the client up and running on any machine. I find myself using it daily for many tasks from software updates to remoting in to a PC to assist a user with issues. It allows a single IT support to handle many machines.

**What do you dislike about Action1?**

It would be nice if, when uploading programs for distribution, I could upload multiple files at once. While there are ways to work around this limitation, those workarounds aren’t ideal. It would also be nice if it supported WOL.

**What problems is Action1 solving and how is that benefiting you?**

I am now able to actively manage all our PC's in real-time including software. I can remote in to any PC on our system as long as it is connected to the network.

  ### 50. Easy Deployment and Tailored Management for Public PCs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darius T. | Computer Science Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Action1?**

Ease of use on the platform and ease of deployment. Also that it can be tailored to the particular needs of public PCs environment like schools. The 200 free endpoints is also a major benefit.

**What do you dislike about Action1?**

No way to make software automatically install on a PC when you install the agent but that is on the roadmap. Lack of ability to install and manage user only installs, no good way to run scripts as user.

**What problems is Action1 solving and how is that benefiting you?**

It is managing all computers in our IT laboratories in our school. Made life significantly easier from too curious children and made software deployment, licenses management a breeze.


## Action1 Discussions
  - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote
  - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
  - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

- [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+17%3A35%3A44+-0500&secure%5Bsession_id%5D=adebfb82-ed5d-4bda-8ccb-02770a48ef9d&secure%5Btoken%5D=48fe7e7e0a7ffc4b86d5a7618283554a464a8c4adbd63add456fac7938c2af64&format=llm_user)
## Action1 Integrations
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  - [Active Directory Domain Controller 2016](https://www.g2.com/products/active-directory-domain-controller-2016/reviews)
  - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews)
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)
  - [Bluebeam](https://www.g2.com/products/bluebeam/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews)
  - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews)
  - [Wazuh](https://www.g2.com/products/wazuh/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Action1 Features
**Additional Functionality**
- Alerts/Notifications
- Patch Prioritization
- Status Tracking
- Audit Management
- Network Wide Management
- Remote Access/Control
- Remote Monitoring & Management
- Vulnerability Scanning
- Activity Tracking
- Policy Management
- Remote Update/Installation
- IT Asset Tracking
- Approval Process Control
- Automatic Patch Deployment
- Access Controls/Permissions
- Customization
- Dashboard
- Patch Testing
- Support Ticket Management
- Automatic Scans
- Active Directory Integration
- Compliance Management
- Application Management
- API
- Risk Assessment
- Scheduling
- Reporting & Statistics
- Maintenance Scheduling
- Generative AI
- Real-Time Updates
- Usage Tracking/Analytics
- AI Copilot
- Patch Management
- Third-Party Integrations
- Server Monitoring
- Real-Time Reporting
- Event Logs
- Service Level Agreement (SLA) Management

**Additional Functionality**
- Search/Filter
- Risk Management
- Generative AI
- Alerts/Notifications
- Compliance Management
- Third-Party Integrations
- Certificate Assessment
- API
- Incident Management
- Automated Containment
- Real-Time Data
- Vulnerability Scanning
- Monitoring
- Policy Management
- Asset Discovery
- Penetration Testing
- Runtime Container Security
- Activity Dashboard
- Security Auditing
- Issue Tracking
- Threat Intelligence
- Patch Management
- Endpoint Management
- Collaboration Tools
- Vulnerability Management
- Goal Setting/Tracking
- Vulnerability Assessment
- Asset Tagging
- Assessment Management
- Access Controls/Permissions
- AI Copilot
- Vulnerability/Threat Prioritization
- Vulnerability Protection
- Risk Assessment
- Reporting/Analytics
- SQL Injections

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance
- User Management
- Task Management
- Issue Management
- Mobile Device Management

**Administration**
- Screen Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking
- Deployment Management
- Policy Management
- Configuration Management
- IT Incident Management
- Remediation Management
- Support Ticket Management
- Compliance Management
- Activity Tracking
- Help Desk Management
- Inventory Management
- Contract/License Management
- Vendor Management
- Network Monitoring
- Server Monitoring
- Server Monitoring
- Network Monitoring

**Maintenance**
- Remote Reboot

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Security Management**
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing
- Service Level Agreement (SLA) Management
- Remote Access/Control

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Video Support

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Active Directory Integration

**Additional Functionality**
- Audit Trail
- Build Automation
- Alerts/Notifications
- Scheduling
- Maintenance Scheduling
- Generative AI
- Dashboard
- Endpoint Protection
- API
- Real-Time Reporting
- Billing & Invoicing
- Anti Virus
- Security Tools
- Performance Metrics
- Event Logs
- Self Service Portal
- Real-Time Analytics
- Backup and Recovery
- CRM
- Real-Time Updates
- AI Copilot
- Customizable Reports
- Usage Tracking/Analytics
- Task Scheduling
- Automatic Backup
- Device Auto Discovery
- Vulnerability Scanning
- For MSPs
- Customizable Branding
- Real-time Alerts
- Activity Dashboard
- Real-Time Data
- Access Controls/Permissions
- Reporting/Analytics
- Network Security
- Uptime Reporting

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

**Administration**
- Usage Information
- Active Directory Integration
- Diagnostics
- Unattended Access
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top Action1 Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,945 reviews)
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews)
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