---
title: ActFax Reviews
meta_title: 'ActFax Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ActFax works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 2
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# ActFax Reviews
**Vendor:** ActFax Communication-Software GmbH  
**Category:** [Online Fax Software](https://www.g2.com/categories/online-fax)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About ActFax
ActFax manages, transmits, and receives all incoming and outgoing faxes. It runs on most popular operating systems and supports print-to-fax, so users can send faxes from any application that supports printing. ActFax maintains tight security and automatically routes incoming messages to the correct person.




## ActFax Reviews
  ### 1. Reliable, with a few shortcomings

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about ActFax?**

Let me preface by stating that I am currently using and have only previously administered old versions of this software. Currently we do not have physical fax lines and use ActiveFax (what the older version is called) to pull faxes from a web API based fax service. 

I rarely have to perform any maintenance on the server, it is generally rock solid. When we used actual fax boards rather than the web API service provider, the only problems I ever ran into were caused by the actual phone lines.

**What do you dislike about ActFax?**

The users/groups/permissions structure is somewhat counter-intuitive and we have had to make some concessions in regards to how we have things set up. It also does not actually authenticate with AD, but it will pull the username of the user opening the application and match it to a user in ActiveFax. I believe this functionality has not changed with the newer versions.

**Recommendations to others considering ActFax:**

I believe they offer a 30 day trial. Try it out and see if it suits your purposes. You don't need physical fax boards to install, there are other methods it can send and receive faxes.

**What problems is ActFax solving and how is that benefiting you?**

We aggregate faxes sent to multiple fax lines through a web fax service into the application for a select number of users to sort and disseminate. We also print to fax using this software.


## ActFax Discussions
  - [What is ActFax used for?](https://www.g2.com/discussions/what-is-actfax-used-for)

- [View ActFax pricing details and edition comparison](https://www.g2.com/products/actfax/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A34%3A30+-0500&secure%5Bsession_id%5D=d5e98915-ddbc-4a0d-8c0a-ce2913f8faac&secure%5Btoken%5D=189555bfd90238a298ef630561526f5ac97e447afb43e24cff72d873f7feb276&format=llm_user)

## ActFax Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Documents**
- Editing
- Document Signature 
- Storage
- Fax to Email
- Document Storage
- Secure Data Storage
- Electronic Signature

**Agentic AI - Online Fax**
- Autonomous Task Execution
- Cross-system Integration
- Active Directory Integration
- Third-Party Integrations
- File Transfer

**Sending**
- Fax Number
- Existing Numbers
- Cross-Platform Sending
- Unlimited Sending
- Contact Management
- Alerts
- Print Management
- File Management
- Invoice Management
- Email Management
- Compliance Management
- Communication Management
- Call Center Management
- User Management
- Email to Fax
- Fax Management

**Additional Functionality**
- Full Text Search
- HIPAA Compliant
- Audit Trail
- Delivery Tracking
- Multiple Format Support
- Access Controls/Permissions
- FoIP
- Purchasing & Receiving
- SMS Messaging
- CRM
- Whitelisting/Blacklisting
- Status Tracking
- Multiple User Accounts
- Archiving & Retention
- Encryption
- Document Templates
- Generative AI
- Self Service Portal
- Electronic Faxes
- Collaboration Tools
- AI Copilot
- Voice Mail
- Automated Routing
- Reporting & Statistics
- API
- Alerts/Notifications
- Caller ID
- SSL Security
- Role-Based Permissions
- Activity Tracking
- Monitoring
- Contact Database

## Top ActFax Alternatives
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,391 reviews)
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)
  - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (466 reviews)