easy to use, and good for tracking information and users Review collected by and hosted on G2.com.
it has some errors and the plug ins dont work right Review collected by and hosted on G2.com.
Thank you for your review!
I really love the Marketing Automation which allows me to quickly and easily send email campaigns to targeted audiences. Review collected by and hosted on G2.com.
There are no downsides to using ACT. The only improvement I would make is to have the Marketing Automation results automatically carry over to ACT in the history for the contacts. Review collected by and hosted on G2.com.
Thank you, Angelina, for letting us know that Act! Marketing Automation has simplified and optimized your marketing campaigns. We'd love to learn more about how you're using it! If you're interested in sharing your Act! Story, please click the link below.
See how Act! improvedWe have relied on Act for 25+ years for CRM. May not always be the easiest to use, but we find it reliable for daily use. Review collected by and hosted on G2.com.
Not always stable working with other applications (outlook, word). Review collected by and hosted on G2.com.
We appreciate you taking the time to provide feedback. We're sorry to hear that you've experienced some instability between Act! and other applications. That is not the experience we want you to have. Please contact us https://www.act.com/resources/contact/ or call 866-873-2006 so we can get a few more details, and provide some possible solutions.
See how Act! improvedMy favorite part about ACT! Is that I can put detailed notes about client accounts and can even attach files to these notes. Review collected by and hosted on G2.com.
It is very user friendly. There is really nothing I don't like. Review collected by and hosted on G2.com.
We're thrilled to hear, Sara, that Act! is helping you manage your client accounts and details- and that you're leveraging Act!'s custom fields to stay organized! That's great to hear and we appreciate you taking the time to leave this review.
i can bestoke the sytem and very user friendly Review collected by and hosted on G2.com.
nothing its a great sytem no complaints at all apart from email sometimes does not attach Review collected by and hosted on G2.com.
Thank you, Mark, for your review. We are happy to hear that you are happy with Act! and find it user friendly!
We have a team of 5 sales reps who all need to connect with our customers daily. It integrates easily with Quotewerks whiich we use to create quotes and orders for our customers. It is easy for each of our sales people can check the history of customer communications saving time and allowing us operate much moreefficiently. Review collected by and hosted on G2.com.
The Act Marketing Automation is a little bit clunky to use. It woudl be useful if Act provided a larger bank of template emails to use in marketing campaigns and ensures these are full tested on all email clients - eg Gmail, Outlook, mobile and desktop. When we tested some templates they don't display well across all. Review collected by and hosted on G2.com.
We are happy to hear that Act! saving your team time and improving the efficiency of your operations, Brian. It's so great to hear from our customers and we really appreciate your review.
Page layout is very simple to work with. Review collected by and hosted on G2.com.
Back button doesn't always work when tagging contacts Review collected by and hosted on G2.com.
We appreciate you taking the time, Allan, to leave this review and let us know that Act! is helping your organize your business and it is simple to work with. Your feedback means a lot to us!
Good contact tracking database. Use it all the time. Review collected by and hosted on G2.com.
n/a nothing to report. Its great and i dont have any complaints. Review collected by and hosted on G2.com.
We really appreciate your review. Thanks for letting us know that Act! is helping you manage your contacts. We hope you'll reach out to us at 866-873-2006 or check out act.com as we'd love to share all of the other things that Act! can be doing for you!
I like the configurability of ACT. We have used this product for over 15 years and tailored it to reflect the data we want to collect and use about our users, suppliers and other contacts. The customer support is really good. Review collected by and hosted on G2.com.
The set up can be a little clunky, including the set up. Review collected by and hosted on G2.com.
It's great to hear that you've customized Act! to work the way your business does, Stephen! Thank you for your review and for engaging with our Support team. We're here to help in any way we can!
I experienced some difficulties with Microsoft One Drive. (Who hasn't?) I sought support from Act! Nicolas in the UK was extremely helpful and resolved my problem immediately after connecting remotely with my computer. The man is a genius! Review collected by and hosted on G2.com.
The cost of upgrades for users who use only the most simple, basic features of Act! I began using the DOS version of Act! in 1990 when the product was basic. Act! should establish more modest prices for basic users like me. Please call me for product development advice; I am not expensive. Review collected by and hosted on G2.com.
We are happy to hear that our Support team was able to quickly resolve your issues, Daniel. They are keenly focused on providing timely and meaningful assistance and resolutions to our customers and we appreciate you taking the time to let us know their impact.