I experienced some difficulties with Microsoft One Drive. (Who hasn't?) I sought support from Act! Nicolas in the UK was extremely helpful and resolved my problem immediately after connecting remotely with my computer. The man is a genius! Review collected by and hosted on G2.com.

The cost of upgrades for users who use only the most simple, basic features of Act! I began using the DOS version of Act! in 1990 when the product was basic. Act! should establish more modest prices for basic users like me. Please call me for product development advice; I am not expensive. Review collected by and hosted on G2.com.

I can store all of the needed information about clients in one spot. I can customize it to have the information I want where I want it. I can access the cloud version anywhere at any time. Review collected by and hosted on G2.com.

I have not found anything that is not helpful or needs to be improved at this time. Support is always helpful and answers my questions. One thing that I do not like is that I have to add to my subscription to have access to some of the features. Review collected by and hosted on G2.com.

Everything is in one place. Contact info, email & text communications. calendar/appointments. the program keeps me on schedule with all the information I need. If I need fields that are not in the program, I can add them, do surveys, automate grouping, etc. After using ACT! for more than 30 years, I can easily say, "I wouldn't want to work without this program." Review collected by and hosted on G2.com.

Like most software programs, there is a ramp-up period where you have to learn the program. Once that has been accomplished and the customizing skills have been established, it's easy to plan how you want to see or survey your data. Review collected by and hosted on G2.com.

Act! is so helpful in keeping me organized and managing my properties and clients. I use it every day! Every time I come in contact with a client or customer, it's easy to make a note of the contact info; and every email that I send attaches to the contact's record, providing History throughout the years. We've been using Act! for over 20 years, and it's gotten very comprehensive for our needs and encourages follow up with the clients. The program provides seamless interaction between properties and contacts, and it's easy to synchronize with your cell phone as well. Customer Support is available with the Knowledgebase, or by phone if needed. At this point, we can't live without it! Well done, Act! Review collected by and hosted on G2.com.

The one thing that is a drawback is the price. When we were able to purchase the stand alone version, it was worth the price, but we are not crazy about the new subscription version, where we need to pay every year. Review collected by and hosted on G2.com.

Act is very easy to use. The onboarding is excellent. Review collected by and hosted on G2.com.

The system can be slow and ties out. Taking pictures of busiess cards does not work well. Review collected by and hosted on G2.com.

Best Contact Manager I have ever used. Started using in 1992. Review collected by and hosted on G2.com.

As it keeps adding more features some simple things have become more time consuming to perform. Review collected by and hosted on G2.com.

WELL, I'M STILL LEARNING IT BUT I' SURE I WILL LIKE IT BETTER THAT THE OLD VERSION Review collected by and hosted on G2.com.

I HAD A DIFFICULT TIME FIGURING OUT HOW TO MANGE THE USERS, AS BY MISTAKE I DELEDT EVERYTHING BY DELETING USERS, Review collected by and hosted on G2.com.

Access from anywhere and custolizeable layouts Review collected by and hosted on G2.com.

Web page refresh with each update takes too long, integration with Outlook no longer works for calendar, "upgrades" remove critical functionality and customer support is unsympathetic Review collected by and hosted on G2.com.

Using Act is easy and their support is pretty amazing and helpful. They were able to help me recover old Act database of an old version which helped us a lot.

Their video tutorials are very nice and guide your through the app to understand everything even if you are not familiar with CRM systems. Review collected by and hosted on G2.com.

It's a bit pricy when you compare it to some other competitors and you have to pay for each device has the system so you can work in parallel with your colleagues. Review collected by and hosted on G2.com.

ACT! has been a part of my world before the advent of Windows. It has been and remains the hub for managing the many relationships under my watch. I feel confident that clients, prospective clients, vendors, and others are engaged proactively in a way that will move our relationships forward. Today's solution has come a long way since the early days, but it is one of the few that have earned my trust and my investment. Review collected by and hosted on G2.com.

I wish it were a little easier to maintain a secondary copy of my data in a usable format separate from the cloud enablement I utilize today. Other than this one thing, it has gotten better, and better ... and better! Review collected by and hosted on G2.com.