--- title: Act! Reviews meta\_title: 'Act! Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 518 reviews by the users' company size, role or industry to find out how Act! works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 518 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Act! Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Act!, enjoying its user-friendly interface and streamlined access to data. [(33 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635684&qs=pros-and-cons#reviews) Users value the **flexibility and customizability** of Act!, enhancing their customer management and marketing efforts. [(21 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635940&qs=pros-and-cons#reviews) Users value the **improved customer support** of Act!, appreciating fast response times and helpful assistance. [(18 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635928&qs=pros-and-cons#reviews) Users value the **comprehensive contact management system** in Act!, enhancing productivity and accessibility of client data. [(15 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635488&qs=pros-and-cons#reviews) Users appreciate the **intuitive organization** of Act!, effectively maximizing their daily and weekly scheduling for productivity. [(14 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635526&qs=pros-and-cons#reviews) Users are frustrated by the **lack of essential features** and burdensome update requirements of Act!, impacting usability and satisfaction. [(14 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635573&qs=pros-and-cons#reviews) Users find **integration issues** problematic, highlighting the need for smoother connections with other essential tools. [(13 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635160&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to Act!'s outdated interface and complex feature navigation. [(11 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635196&qs=pros-and-cons#reviews) Users find Act! to be **not user-friendly** , citing its outdated interface and challenging setup processes as major drawbacks. [(9 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=2004434&qs=pros-and-cons#reviews) Users find Act! to have a **not intuitive interface** , which complicates navigation and makes it less user-friendly. [(6 mentions)](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635891&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Act! ##### 1. Ease of Use Users appreciate the **ease of use** of Act!, enjoying its user-friendly interface and streamlined access to data. [ See 33 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Flexible, Customizable Database for Contacts and Notes" What do you like about Act!? It doesn't lock you into a structure. It can be easily customized to fit your industry and it has one database for me to keep my contacts and notatio ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.") PC Paul C. Small-Business (50 or fewer emp.) 5.0/5 "Act! Feels Intuitive and Organized from Day One" What do you like about Act!? What I like most about Act! is how intuitive and organized it feels right out of the gate. ##### 2. Customer Management Users value the **flexibility and customizability** of Act!, enhancing their customer management and marketing efforts. [ See 21 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635940&qs=pros-and-cons#reviews) See Related User Reviews ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 4.0/5 "Efficient CRM with Room for Improvement" What do you like about Act!? I like that Act! allows us to put all of our information in one place, making it incredibly helpful for organizing and keeping our files up to date, e ![Larry I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry I.") LI Larry I. 5.0/5 "An Indispensable CRM Solution for Effortless Contact Management" What do you like about Act!? I use Act! to manage contacts for my business, and I find it particularly valuable for its ability to rapidly and easily facilitate interactions with ##### 3. Customer Support Users value the **improved customer support** of Act!, appreciating fast response times and helpful assistance. [ See 18 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635928&qs=pros-and-cons#reviews) See Related User Reviews ![Tayler M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayler M.") TM Tayler M. 5.0/5 "Easy to Use but System Crashing Issues" What do you like about Act!? I find Act! easy to use, which helps in keeping information organized. I particularly value the calendar for follow-ups because it helps me keep track ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 4.0/5 "Efficient CRM with Room for Improvement" What do you like about Act!? I like that Act! allows us to put all of our information in one place, making it incredibly helpful for organizing and keeping our files up to date, e ##### 4. Contact Management Users value the **comprehensive contact management system** in Act!, enhancing productivity and accessibility of client data. [ See 15 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635488&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Flexible, Customizable Database for Contacts and Notes" What do you like about Act!? It doesn't lock you into a structure. It can be easily customized to fit your industry and it has one database for me to keep my contacts and notatio ![Larry I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry I.") LI Larry I. 5.0/5 "An Indispensable CRM Solution for Effortless Contact Management" What do you like about Act!? I use Act! to manage contacts for my business, and I find it particularly valuable for its ability to rapidly and easily facilitate interactions with ##### 5. Organization Efficiency Users appreciate the **intuitive organization** of Act!, effectively maximizing their daily and weekly scheduling for productivity. [ See 14 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635526&qs=pros-and-cons#reviews) See Related User Reviews ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.") PC Paul C. Small-Business (50 or fewer emp.) 5.0/5 "Act! Feels Intuitive and Organized from Day One" What do you like about Act!? What I like most about Act! is how intuitive and organized it feels right out of the gate. ![Tayler M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayler M.") TM Tayler M. 5.0/5 "Easy to Use but System Crashing Issues" What do you like about Act!? I find Act! easy to use, which helps in keeping information organized. I particularly value the calendar for follow-ups because it helps me keep track ### 5 Cons or Disadvantages of Act! ##### 1. Missing Features Users are frustrated by the **lack of essential features** and burdensome update requirements of Act!, impacting usability and satisfaction. [ See 14 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635573&qs=pros-and-cons#reviews) See Related User Reviews ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 4.0/5 "Efficient CRM with Room for Improvement" What do you dislike about Act!? I see a significant opportunity for Act! to introduce an API that allows integration with data visualization tools like Tableau. This would enable acc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Access, with great cusomer support" What do you dislike about Act!? Some features are over complicated. Previous features are misisng. ##### 2. Integration Issues Users find **integration issues** problematic, highlighting the need for smoother connections with other essential tools. [ See 13 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "ACT Sucks Working with Outlook" What do you dislike about Act!? We have used ACT so long, we are reluctant to jump at this point to another CRM. Our endless problem for years is that ACT will not stay integrated w ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 4.0/5 "Efficient CRM with Room for Improvement" What do you dislike about Act!? I see a significant opportunity for Act! to introduce an API that allows integration with data visualization tools like Tableau. This would enable acc ##### 3. Learning Curve Users find the **learning curve steep** due to Act!'s outdated interface and complex feature navigation. [ See 11 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635196&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Flexible, Customizable Database for Contacts and Notes" What do you dislike about Act!? Requires more steps than I would like to get to accomplish my goal. It can be a bit out-dated and it does have a very limited AI platform. ![Lori M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori M.") LM Lori M. Small-Business (50 or fewer emp.) 4.0/5 "Ease of Use" What do you dislike about Act!? sometimes the updates can be hard to figure out on your own ##### 4. Not User-Friendly Users find Act! to be **not user-friendly** , citing its outdated interface and challenging setup processes as major drawbacks. [ See 9 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=2004434&qs=pros-and-cons#reviews) See Related User Reviews ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.") PC Paul C. Small-Business (50 or fewer emp.) 5.0/5 "Act! Feels Intuitive and Organized from Day One" What do you dislike about Act!? One downside of Act! is that the interface can feel a bit dated compared to newer platforms, which can make it less engaging to use day-to-day. ![Molly G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly G.") MG Molly G. Small-Business (50 or fewer emp.) 2.0/5 "Complex Email Marketing Capabilities but Outdated Interface" What do you dislike about Act!? I dislike the outdated and complex interface of Act!. It is reminiscent of software from the 1990s, which makes it less user-friendly and requires mod ##### 5. Not Intuitive Users find Act! to have a **not intuitive interface** , which complicates navigation and makes it less user-friendly. [ See 6 mentions ](https://www.g2.com/products/act/reviews?filters%5Bsentiment_snippet%5D=1635891&qs=pros-and-cons#reviews) See Related User Reviews ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.") PC Paul C. Small-Business (50 or fewer emp.) 5.0/5 "Act! Feels Intuitive and Organized from Day One" What do you dislike about Act!? One downside of Act! is that the interface can feel a bit dated compared to newer platforms, which can make it less engaging to use day-to-day. ![Molly G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly G.") MG Molly G. Small-Business (50 or fewer emp.) 2.0/5 "Complex Email Marketing Capabilities but Outdated Interface" What do you dislike about Act!? I dislike the outdated and complex interface of Act!. It is reminiscent of software from the 1990s, which makes it less user-friendly and requires mod ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 7/21/2025 "The ACT Contacts Database Saves The Day!" 5/5 What do you like best about Act!? Centralized contact management. offers a clear and consistent layout, simplifying updates and reducing redundancy across teams. Review collected by and hosted on G2.com. What do you dislike about Act!? Not really streamlined for the cloud; it has to be installed on local on premise server. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? - Communication Tracking: Integration with communication platforms helps track outreach history and responses, enhancing strategic follow-ups. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-11414870/official_response/edit) Hey, thanks for the review. I am not sure which version of Act! you are using. We offer Act! Advantage, a cloud-based solution, Act! Premium, a desktop (on-premises) version and Cloud sync, which lets you sync your desktop instance with the cloud. We hope you'll check out our products and features in the event you are looking for a full-cloud solution. [See how Act! improved](https://act.com/pricing/) Validated ReviewerIncentivizedSource: Seller invite ![H Winston H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "H Winston H.") HH H Winston H. Owner Small-Business (50 or fewer emp.) 8/23/2024 "ACT! is the apparently ONLY CRM out there for STANDALONE software! The BEST TECH SUPPORT people!" 5/5 What do you like best about Act!? ACT! does an excellent job of maintaining all my contacts and companies and documentation. Excellent tech support....and I mean really, really patient, knowledgeable, pleasant, and personable tech support people. Have been using for over 4 years now and am pleased with price and depth of support. I use it every day! There are so many features that I am still learning about all of them. For me, as a basic user it is great, and pretty damned easy! Written support is fairly easy to understand, and implement. Review collected by and hosted on G2.com. What do you dislike about Act!? I wish it would directly intergrate with my email server instead of going through outlook but everyone is using outlook. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? it is helping me organize my contacts, and my out reach to them. I have over 7700 contacts and companies in my system. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10044785/official_response/edit) Thank you, H Winston! We love hearing from our customers and enjoy learning how Act! is helping their businesses. And, we'd love to learn more about your business if you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/ [See how Act! improved](https://www.act.com/success-stories/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VT VIcki T. Marketing Manager / IT Manager Small-Business (50 or fewer emp.) 3/17/2025 "Keeping up with the Jones'" 4/5 What do you like best about Act!? They are continually growing and adding new features, like adding AI in Marketing Automation. We are a small company and I have set up 5 new users easily in ACT. Also I like using AMA. I use ACT and AMA daily Review collected by and hosted on G2.com. What do you dislike about Act!? lacks some integrations to other apps. For excample we can't find an easy integration with Quickbooks Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? Seamless Marketing for contacts in CRM Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10951291/official_response/edit) Thank you for your review, Vicki. We love hearing that you use Act! and Act! Marketing Automation daily, but we are sorry to learn that you’re having trouble integrating Quickbooks. Please give us a call at 866-873-2006 to see how we can provide some assistance. We’d like to help you however we can. Validated ReviewerIncentivizedSource: Seller invite ![Thomas N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas N.") TN Thomas N. COO Small-Business (50 or fewer emp.) 8/20/2024 "I have been using Act for over 20 years ad love the customizable front end and the flexibility" 5/5 What do you like best about Act!? I appreciate the customizable interface that allows me to incorporate custom fields and arrange them according to my preferences. Additionally, I am quite fond of the marketing automation tool, which I have yet to utilize to its maximum capacity. Review collected by and hosted on G2.com. What do you dislike about Act!? Over the past few years, I have identified several minor suggestions for improvement. Although some of these have been acknowledged and acted upon, others remain unaddressed. I would greatly appreciate the opportunity to engage directly with a technical expert who is willing to listen and comprehend how my recommendations could enhance the experience for all customers. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? ACT is overseeing all our sales efforts and communications with both potential customers and partners. This coordination facilitates the documentation of all interactions and allows us to keep prospects informed about recent advancements. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10026569/official_response/edit) We appreciate your feedback, Thomas, and invite you to please submit any feature and improvement requests you might have by visiting this URL. Thank you again for your feedback. It's great to hear that Act! is helping you manage your sales and communication efforts. [See how Act! improved](https://actlink.info/40XVmWQ) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.") NB Nancy B. Accounting administrator Mid-Market (51-1000 emp.) 10/23/2018 "I can't work without it" 3.5/5 What do you like best about Act!? ease of use, customisable fields dropdowns layouts etc Review collected by and hosted on G2.com. What do you dislike about Act!? Many features that were available in previous versions are now gone, like, the timer, and the Act! Word Processor. Also, my employer will not allow me to integrate microsoft Word due to security reasons. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? managining a small manufacturing finance office Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-1026126/official_response/edit) Thank you for being a longtime customer of Act!, Nancy - and for providing your review. It's great to hear that Act! is helping you with your order order tracking and we hope you'll give our Cloud solution another try! 1/9/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LL lou l. Office Admin Small-Business (50 or fewer emp.) 8/19/2024 "Excellent Customer Service" 5/5 What do you like best about Act!? After moving from app based Act! over to the cloud version, I had booked in a web call with Connor. Throughout the whole experience Connor couldn't have been more helpful. He took his time in explaining how each feature worked and explained how to get the most out of our plan. Connor also made sure I was aware of the online space with loads of helpful videos and infermation to reffer back to, as well as sending a follow up email with information on how to book another call if needed. After speakinf with Connor Act! couldn't be easier for us as a company to use. Review collected by and hosted on G2.com. What do you dislike about Act!? Nothing I dislike. The product does exacly what we need it to as a business and is something we will continue to use daily. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? We use Act! to log any contact with our customers, as well as making new logs when sending out information to our customers so we can go back and check what was sent and when. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10019570/official_response/edit) Aug 23, 2024 We're happy to hear that Connor helped you move to Act! Premium Cloud and that you're up and running with ease. We understand how important customer support is as it's a core fundamental to our overarching customer-centric focus and mission. Thank you for taking the time, Lou, to provide this feedback! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Elena F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elena F.") EF Elena F. Call Center Manager/CRM Specialist Mid-Market (51-1000 emp.) 1/27/2025 "I use ACT Weekly through Inbox Guru for Drip Marketing Campaigns for Marketing" 5/5 What do you like best about Act!? Act has great products and easy to learn presentations and videos on the products offered. Review collected by and hosted on G2.com. What do you dislike about Act!? The product is a little pricey but worth the investment. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? Act makes our Drip Marketing effortless Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10772828/official_response/edit) It's great to hear, Elena, that Act! has simplified your marketing efforts and that you found the online self-serve resources helpful! We really appreciate your feedback. Thank you! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 5/20/2025 "ACT software is very easy to use and navigate." 4/5 What do you like best about Act!? Organizing my weekly schedule is one of the best parts of the software. Review collected by and hosted on G2.com. What do you dislike about Act!? Sometimes new updates take a session or two to get used to using. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? Making a schedule, following up and tracking contacts with new and prospective customers. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-11192525/official_response/edit) Thank you for your review! Validated ReviewerIncentivizedSource: Seller invite ES Eric S. Sales, technical trainer Small-Business (50 or fewer emp.) 1/16/2025 "I'm using Act since 2001" 4/5 What do you like best about Act!? The interaction with microsoft word outlook excel, google map, ... . Review collected by and hosted on G2.com. What do you dislike about Act!? the personnal field that we can't remove . Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? To aviod excel spreadsheet Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10740308/official_response/edit) Thank you, Eric, for letting us know that you're finding Act!'s integrations helpful and you're no longer reliant on Excel spreadsheets for managing your business! We appreciate the feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 3/6/2025 "ACT will help me organize my contacts" 5/5 What do you like best about Act!? I enjoy that when I make a call on the mobile ACT app, it will automatically note the session. Review collected by and hosted on G2.com. What do you dislike about Act!? I wish it would integrate note taking similar to Otter AI. Review collected by and hosted on G2.com. What problems is Act! solving and how is that benefiting you? I have to organize my contacts. Review collected by and hosted on G2.com. Show More Response from Leslie Reynolds of Act! [Editedit](https://www.g2.com/survey_responses/act-review-10917978/official_response/edit) We're thrilled to hear that you're leveraging our new Act! Mobile App to manage your contacts and stay organized while on the go! Thank you for this great review! 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