Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Acronis Cyber Protect Home Office (formerly Acronis True Image)"
4/5
What do you like best about Acronis True Image?

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks.

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Complexity: Some users find the software to be quite complex and overwhelming, especially for those who are not familiar with backup and recovery solutions. The interface and feature set can be challenging to navigate and understand for beginners.

• Performance: There have been reports of performance issues, such as slow backups or restores, especially when dealing with large amounts of data. These performance concerns can be frustrating for users who require efficient and quick backup and recovery processes.

• Pricing: Acronis Cyber Protect Home Office is a paid software, and some users have expressed dissatisfaction with its pricing. They feel that the cost of the software is relatively high compared to alternative backup solutions available on the market.

• Limited storage options: Some users have mentioned that the available storage options offered by Acronis Cyber Protect Home Office can be limiting. This can be problematic if you have a large amount of data to back up and require a more extensive storage solution.

• User interface: While the user interface is generally praised for its aesthetics, there have been complaints about its usability. Some users find certain features and settings challenging to locate or configure, which can hinder the overall user experience. Review collected by and hosted on G2.com.

Vikas R.
VR
Vikas R.
Technical Support Specialist
Small-Business (50 or fewer emp.)
"Great security"
4.5/5
What do you like best about Acronis True Image?

Its user free and must need thing in days and cheap to use for everyone Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Lengthy program and lots of advertisement which

Makes bore to user Review collected by and hosted on G2.com.

Rick H.
RH
Rick H.
Owner
Small-Business (50 or fewer emp.)
"Acronis used to be my favorite backup solution, but I feel it has gone downhill in recent years."
3/5
What do you like best about Acronis True Image?

The best thing about Acronis True Image/Cyber Protect Home Office is that it is reliable. You can count on it to successfully backup your computer and count on it to be able to restore your data in the case of a drive failure, or other data loss. It has many options for configuring your backups. You can configure the backup schedule, configure precisely what to backup, or not backup, where to store the backups, how many generations of old backups to retain, etc. An important feature is the ability to configure notification emails so that it will notify you as to whether or not your backups have been completed successfully. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

There are two main areas of frustration I find with the modern versions of Acronis. One issue is that they have been trying to turn it into some sort of anti-virus/anti-malware solution. For me, this is an unneeded and largely unwanted add-on. It often seems to conflict with other applications. It blocks applications from writing data in the middle of operation. It decides legitimate software is malware and tries to remove it or block it from running. It has extra background processes that run all the time to provide all these unwanted features. The other issue I have is with the error messages they produce. Any time Acronis fails, I get an email with dozens of lines of infomormation about the failure. However, for all the lines of information they produce, they really don't tell you what went wrong. For example, just a few days ago, my Acronis backup failed and produced one of these massive error reports. At the end of it, the conclusion was that it failed to access a file because of "access denied.'" Well, great. Which file was it denied access to? If I knew which file it was, I could investigate the problem myself. Would it be that difficult to include the name of the file in the many pages of error report detail? Unfortunately, this happens over and over with Acronis. Every time there is a backup failure, it sends a lengthy error report which never gives the important details, like the name of a file it has a problem with. Review collected by and hosted on G2.com.

PP
Paul P.
President
Small-Business (50 or fewer emp.)
"Lots of protection, reasonable price"
4/5
What do you like best about Acronis True Image?

Between my work and personal files, I've collected over 1TB of data over the last 20 years. I like to keep all of it readily accessible in case I need it without going through multiple hard drives or backups. Acronis True Image, now Cyber Protect Home Office, does this for me in a simple and reliable way. I like how it allows lets me to back up my 1TB+ of data in one fell swoop to an external USB 3.0 hard drive, which stores 3TB of data. I keep the backup as a single image, meaning that if I ever need to restore it, all of my data files, along with the operating system and installed applications, will be there. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

The Acronis folks seem to struggle at times with the user interface. The design is not as simple as it could be, and because I don't use the software every day, I need to "relearn" it a bit with every use. They have tried to make it simpler and more automatic, but those efforts have fallen short. Still, the underlying feature set is solid and the software has always been reliable, Review collected by and hosted on G2.com.

Justin M.
JM
Justin M.
Head Of Information Technology
Small-Business (50 or fewer emp.)
"Feature rich backup utility"
4/5
What do you like best about Acronis True Image?

I like how you can define the details if each back up down to sector by sector. The recovery environment works well on most PCs and the backup process is fast after the initial image is made. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

I don't particularly appreciate how they combined this software with the antivirus and protection features. This makes for a heavier foot print and longer load times to open the program. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Fedup - time to find another solution"
1.5/5
What do you like best about Acronis True Image?

When it works it can restore a failed drive without reinstalling all my apps. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Often the backup is corrupted but passes validation so I only learn of the problem when my backup fails.

They overcharged me - $99 for 1 year for 3 computers when I only covered 1 computer which should have been $33.

They have yet to respond to support tickets regarding the overcharge which were submitted to their payment process in addition to 2 areas of their company support.

The product does not work at all for Mac Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Multipurpose disc copier"
4/5
What do you like best about Acronis True Image?

I like how how it helps with easily burning a hard disk and migrating it over to a new hard drive. It's the perfect solution if your looking to move your files to an SSD Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Acronis is a quality software but it's an expensive one that makes me question if I should look at it's competitors Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent tool"
5/5
What do you like best about Acronis True Image?

Acronis makes it easy to back up and restore images of windows for one or multiple machines Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Acronis can be a little bit slow when going off a USB versus a network Review collected by and hosted on G2.com.

David S.
DS
David S.
Chief Xamarin Geek
Small-Business (50 or fewer emp.)
"Very buggy, do not buy"
0/5
What do you like best about Acronis True Image?

It did a decent job initially, maybe the first few times. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

It is very buggy and their support is substandard. After a few times of using it, the backups started taking an extremely long time (17 hours vs the initial 4 hours). After calling support, the technician ran a utility after I specifically asked him not to, but thankfully it did not do anything harmful. After deciding to no longer use their product due to it's bugs, I find myself in a position where I can not run it, the update fails and the uninstall fails. My only option now is to run a cleanup utility that they have which they use to repair whatever instabilities they introduced into my system. It is such a hack. They should release stable software instead of releasing it with bugs that can "hopefully" be corrected in their hacky cleanup utility. Review collected by and hosted on G2.com.

JS
Jimmy S.
Enterprise (> 1000 emp.)
"The professional version is paid and its cost is somewhat high"
4/5
What do you like best about Acronis True Image?

I am quite surprised with its ease of use, this was what led me to make the decision to change the ones I was using that were somewhat more complex to understand for this one, which I found quite easy and friendly to use, another great One point in its favor is that it is open source, so it can be edited and modified in a simpler way by people who know the work in terms of code development, so that improvements and updates can come out, let's say more regularly, Another plus is the fact that it allows you to generate backups of all the information contained in the computers, regardless of the operating system you have, so that I work in the technical support area has been a great help to back up the information of my clients before performing a computer format Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

The professional version is paid and its cost is somewhat high, at first not many may be able to afford it, however I consider it a good investment Review collected by and hosted on G2.com.