# Best Disaster Recovery as a Service (DRaaS) Solutions

  *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*

   Disaster recovery as a service (DRaaS) solutions provide businesses with failover insurance to cloud computing environments. Business owners and IT management teams will sign on with a third-party DRaaS provider to reduce the burdens of continuously backing up business data. The business sets standards for data storage, and outlines plans for information recovery after data loss. These products provide a level of security in case of a large-scale data breach or mechanical failure. Instead of using their own infrastructure to prevent data loss, third-party vendors keep all information stored off-site, isolating the environment from the business’s main network. In the case of a disaster, DRaaS providers will enact their set plan, reducing or eliminating downtime for business applications, customer-facing products, and internal networks. DRaaS offerings can provide similar solutions as [backup](https://www.g2.com/categories/backup) software, but offer more functionality as information is stored completely separately from normal company data. Backup software is better suited for minor incidents and small amounts of data being lost, but DRaaS solutions fail over into the cloud, keeping applications running normally.

To qualify for inclusion in the DRaaS category, a product must:

- Provide failover capabilities for cloud computing environments
- Provide third-party configuration and management
- Store all information externally and off-site
- Operate on a pay-per-use model





## Category Overview

**Total Products under this Category:** 95


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,700+ Authentic Reviews
- 95+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Disaster Recovery as a Service (DRaaS) Solutions At A Glance

- **Leader:** [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews)
- **Highest Performer:** [HYCU](https://www.g2.com/products/hycu/reviews)
- **Easiest to Use:** [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews)
- **Top Trending:** [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews)
- **Best Free Software:** [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)


---

**Sponsored**

### Arpio

Arpio is a comprehensive disaster recovery platform designed specifically for the cloud. This innovative solution addresses the unique challenges of AWS & Azure environments by automatically replicating an organization’s entire cloud estate, including data, servers, networking and other infrastructure and resources. With Arpio, businesses can ensure complete application recovery in the event of a disaster, unlike traditional disaster recovery tools that weren’t designed for the cloud. Arpio is suitable for businesses of all sizes that prioritize data security and operational continuity in their AWS & Azure cloud environments. Its automated, dynamic environment replication feature allows users to effortlessly maintain backups of their entire cloud setup. This capability is particularly beneficial for companies that require rapid recovery solutions, such as those in finance, healthcare, and e-commerce, where downtime can lead to significant operational and financial repercussions. By offering a tailored solution for comprehensive disaster recovery, Arpio meets the specific needs of organizations that rely heavily on cloud infrastructure. What stands out about Arpio’s approach? Unlike conventional disaster recovery solutions that may only back up data or specific components, Arpio recognizes the interdependencies within cloud workloads and replicates everything necessary for seamless operation. The ability to recover not just data but the entire operational environment is crucial for maintaining business continuity. Additionally, Arpio offers robust testing capabilities, allowing businesses to validate that they can recover within the required RTO & RPO parameters. Arpio can spin up a recovery environment in parallel with the production environment, letting users test recovery without interrupting ongoing operations. Disaster recovery capabilities include, advanced ransomware recovery protocols through a multi-account strategy, storing backups in an immutable “bunker” account to safeguard against malicious attacks, with recovery in a separate, clean room environment. This proactive approach to security enhances the overall resilience of the organization’s cloud infrastructure. With support for the broadest selection of AWS & Azure resources, Arpio provides comprehensive coverage for a wide range of cloud workloads. Its cross-region and cross-account replication capabilities enhance data protection during regional outages and malicious ransomware events alike, ensuring that critical information remains secure and accessible even in the face of significant threats. As new cloud services are continuously supported, Arpio adapts to the evolving needs of its users, solidifying its position as a vital tool for effective disaster recovery in the cloud.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1109&secure%5Bdisplayable_resource_id%5D=1109&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1109&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=145786&secure%5Bresource_id%5D=1109&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdisaster-recovery-as-a-service-draas&secure%5Btoken%5D=c884ec68cd37b8b71ca4224e3edb7cea520c5537a59e2cfcadb29b8c6b25ca35&secure%5Burl%5D=https%3A%2F%2Farpio.io%2Frequest-a-demo%2F&secure%5Burl_type%5D=custom_url&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews)
  Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks. Traditionally, backup solutions aimed to secure against system risks such as hardware and application failures. However, with cloud making infrastructure redundant and applications becoming more resilient, risks have shifted from infrastructure to the data layer. While security tools play a critical role in creating defensive layers to secure the enterprise perimeter, some threats inevitably breach these defenses. Legacy backup approaches typically resorted to brute force recovery, but modern incident response demands a thorough analysis of the breach's scope, impact, and remediation strategies before recovery can occur. Data security is essential in this process, providing deep data insights that, when combined with perimeter security data, drive comprehensive and effective data-powered incident response. Druva bolsters enterprise data defense with the Data Security Cloud, a 100% SaaS, fully-managed platform that enhances protection, monitoring, and recovery. Druva ensures secure and clean recovery through air-gapped immutable backups, and advanced anomaly detection facilitates early threat identification. The platform's integrated response capabilities allow organizations to assess and address threats promptly, and bounce back to clean data without loss. By combining these features, Druva complements existing perimeter defenses, providing a seamless, comprehensive solution that simplifies the response and recovery process and ensures robust protection against modern threats. About Druva Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by over 7,500 customers, including 65 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 713

**User Satisfaction Scores:**

- **Service Provision:** 9.4/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.4/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Druva](https://www.g2.com/sellers/druva)
- **Company Website:** https://www.druva.com
- **Year Founded:** 2008
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @druvainc (19,156 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/960262/ (1,383 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Systems Administrator
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 59% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (219 reviews)
- Backup Ease (167 reviews)
- Backup Solutions (167 reviews)
- Customer Support (140 reviews)
- Backup Frequency (126 reviews)

**Cons:**

- Backup Issues (56 reviews)
- Storage Limitations (28 reviews)
- Expensive (26 reviews)
- Slow Performance (25 reviews)
- Lack of Backup (23 reviews)

### 2. [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews)
  Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux. Innovative features include: • Inverse Chain Technology™ for reliable backup • Patented ransomware scanning • Patented Screenshot Verification for recovery assurance • Intuitive Recovery Launchpad for failproof recovery • Patented Fast Failback™ to primary system after a disaster • Instant virtualization recovery, local or in the cloud SIRIS Explainer: https://www.youtube.com/watch?v=C5We4VpRqOA


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 258

**User Satisfaction Scores:**

- **Service Provision:** 9.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.3/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,429 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 65% Small-Business, 29% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (90 reviews)
- Reliability (80 reviews)
- Recovery Ease (62 reviews)
- Backup Solutions (61 reviews)
- Customer Support (59 reviews)

**Cons:**

- Expensive (34 reviews)
- Poor Customer Support (24 reviews)
- Pricing Issues (18 reviews)
- Storage Issues (16 reviews)
- Backup Issues (15 reviews)

### 3. [VMware Live Recovery](https://www.g2.com/products/vmware-live-recovery/reviews)
  Protect your data, minimize downtime and reduce costs with optimized disaster recovery (DR) that’s easily accessible on demand and delivered as a SaaS solution. VMware Live Recovery's ransomware recovery feature ensures confident ransomware recovery with a plan that rapidly restores critical apps and supports resiliency. Efficiently identify points of recovery to run rapid recovery point validations.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 132

**User Satisfaction Scores:**

- **Service Provision:** 8.2/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.3/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Company Website:** https://www.broadcom.com/
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom (63,196 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,707 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 41% Mid-Market, 40% Enterprise


#### Pros & Cons

**Pros:**

- Recovery Ease (10 reviews)
- Ease of Use (7 reviews)
- Recovery Speed (6 reviews)
- Automation (3 reviews)
- Easy Integrations (3 reviews)

**Cons:**

- Complex Setup (6 reviews)
- Licensing Issues (4 reviews)
- Expensive (3 reviews)
- Difficult Learning Process (2 reviews)
- Pricing Issues (2 reviews)

### 4. [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews)
  Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 415

**User Satisfaction Scores:**

- **Service Provision:** 8.7/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.8/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** https://www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable (15,888 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/n-able (2,224 employees on LinkedIn®)
- **Ownership:** NYSE: NABL

**Reviewer Demographics:**
  - **Who Uses This:** President, Owner
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 74% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (130 reviews)
- Backup Solutions (71 reviews)
- Reliability (64 reviews)
- Backup Frequency (61 reviews)
- Easy Setup (53 reviews)

**Cons:**

- Backup Issues (40 reviews)
- Backup Failures (24 reviews)
- Restore Issues (23 reviews)
- Lack of Backup (18 reviews)
- Restoration Issues (18 reviews)

### 5. [Google Backup and DR service](https://www.g2.com/products/google-backup-and-dr-service/reviews)
  Google Cloud's Backup and Disaster Recovery (DR) Service is a secure, centrally managed solution designed to protect Google Cloud workloads from malicious or accidental data loss. It offers comprehensive backup and recovery capabilities for Compute Engine virtual machines (VMs), VMware VMs, databases, and file systems, ensuring data integrity and business continuity. Key Features and Functionality: - Immutable Backup Vaults: Store backup data in secure, Google-managed environments that prevent modification or early deletion, providing self-contained, indelible backups. - Centralized Management Interface: Manage a wide range of workloads through a unified dashboard integrated directly into the Google Cloud console, simplifying backup operations. - Comprehensive Monitoring and Alerts: Gain real-time visibility into backup operations with detailed monitoring, customizable alerts, and reporting to ensure compliance and operational insights. - Integration with Automation Tools: Utilize gcloud CLI, APIs, or Terraform to automate backup processes at scale, seamlessly incorporating them into existing infrastructure-as-code workflows. Primary Value and Problem Solved: The Backup and DR Service addresses the critical need for robust data protection by safeguarding against data loss due to cyberattacks, user errors, or system failures. By providing immutable backups and centralized management, it enhances cyber resilience, ensures compliance with data protection regulations, and facilitates rapid recovery to maintain business continuity. This service reduces operational burdens and integrates smoothly with existing workflows, offering a reliable and efficient solution for data backup and disaster recovery needs.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Service Provision:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.7/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,910,461 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 41% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (10 reviews)
- Cloud Backup (3 reviews)
- Recovery Ease (3 reviews)
- Reliability (3 reviews)
- Cloud Integration (2 reviews)

**Cons:**

- Complex Setup (3 reviews)
- Expensive (2 reviews)
- Pricing Issues (2 reviews)
- Slow Performance (2 reviews)
- UX Improvement (2 reviews)

### 6. [Azure Site Recovery](https://www.g2.com/products/azure-site-recovery/reviews)
  Recovery plans are simple to create through the Azure management portal, where they are stored. The plans can be as simple or as advanced as your business requirements demand, including the execution of custom Windows PowerShell scripts and pauses for manual interventions.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 34

**User Satisfaction Scores:**

- **Service Provision:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.2/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,114,353 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 44% Enterprise, 36% Mid-Market


### 7. [Commvault Cloud Rewind](https://www.g2.com/products/commvault-cloud-rewind/reviews)
  Cloud application downtime causes organizations significant costs, risks, and reputation. Applications experience downtime due to ransomware attacks, cloud misconfigurations, zone-level cloud service failures, natural disasters, region failures, or simply human error. Traditional backup & recovery or DR products do not auto-program your cloud services to recover your distributed cloud environments from downtime, costing organizations precious time, labor, revenue, and reputation. With Appranix integrated Backup and DR-as-a-Service, you can backup an entire application environment resources such as VMs, Containers/K8s, Cloud Volumes, Security Groups, Elastic IPs, Elastic File Systems, Network interfaces, VPCs, Routes, Load Balancer, RDS, and their dependencies and configurations using policies. Appranix leverages all the cloud-native data management for rapid copy management - backup, replication, ransomware vaulting, and recovery with much better RPO and RTO. Appranix automatically programs your environment resources and dependencies using native Infrastructure-as-Code for guaranteed recovery. All your data at a particular point in time will be recovered in the same production VPC or across to another isolated recovery environment (IRE). Recover with a single click seven to eight layers of distributed application stacks with no help from your developers, network admins, system, and database administrators at the time of dire need. Book a meeting for a demo - https://calendly.com/appranix-team/30min.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Service Provision:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.3/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Commvault](https://www.g2.com/sellers/commvault)
- **Year Founded:** 1996
- **HQ Location:** Eatontown, New Jersey, United States
- **Twitter:** @Commvault (64,786 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/163166/ (3,456 employees on LinkedIn®)
- **Ownership:** NasdaqGS:CVLT

**Reviewer Demographics:**
  - **Company Size:** 39% Small-Business, 33% Enterprise


### 8. [Axcient x360Recover](https://www.g2.com/products/axcient-x360recover/reviews)
  Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage. Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include worry-free data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15 minutes and an RTO of less than 1 hour.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 128

**User Satisfaction Scores:**

- **Service Provision:** 9.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.1/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** https://www.connectwise.com/
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise (14,935 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/48576/ (3,439 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 78% Small-Business, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (1 reviews)
- Data Recovery (1 reviews)
- Recovery Ease (1 reviews)
- Setup Ease (1 reviews)

**Cons:**

- Inefficient Recovery (1 reviews)
- Restore Issues (1 reviews)

### 9. [HYCU](https://www.g2.com/products/hycu/reviews)
  # 1 SaaS Data Protection Platform 12x more protection across on-prem, cloud services, and SaaS. HYCU is a data protection solution for cloud, SaaS, virtual, file shares, and physical workloads. HYCU offers: - Backup and recovery - Disaster recovery - File-level and granular recovery - Data migration and mobility (cloud and cross-hypervisor) HYCU’s core value is data anywhere, protected everywhere. Holding a firm belief that data protection should be 100% automated free from third party risk – HYCU empowers organizations, big and small, to rapidly restore their data and configurations when facing human error, corruptions, or cyber-attacks. Customers keep complete control of their data in a safe, offsite location. HYCU supports the broadest coverage of mission critical workloads in the backup industry with protection for: - Identity & Access Management (IAM) applications like Microsoft Entra ID, Okta, and AWS IAM. - SaaS applications like Microsoft 365, iManage Cloud, Salesforce, Jira, Confluence, GitHub, Box, Docusign, Notion, and 90+ additional applications. Protection for cloud-native workloads running in AWS, Google Cloud, and Microsoft Azure. HYCU protects instances, storage buckets, databases, and additional security services like Amazon VPC, AWS IAM, and AWS Route 53. Native, agentless protection for Nutanix, Dell, VMware, and NetApp offering software-only approach with complete storage flexibility on-prem and to the cloud. HYCU is for organizations looking to automate backups, reduce their cost of ownership, and protect all their applications from third-party risk, form on-prem to SaaS. Additionally, HYCU offers complete visualization of their data estate and: - Visualizes all as-a-service applications in the directory - Organizes all apps by department - Exposes apps without native protection, recovery, or compliance capabilities HYCU empowers IT leaders to protect their data anywhere, everywhere. Our competitive pricing model, transparent costs, and exceptional customer support (NPS over 91) make us the trusted partner for organizations seeking to automate backups, reduce ownership costs, and secure their entire application portfolio.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 123

**User Satisfaction Scores:**

- **Service Provision:** 9.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [HYCU](https://www.g2.com/sellers/hycu)
- **Company Website:** https://www.hycu.com/
- **Year Founded:** 2018
- **HQ Location:** Boston, US
- **Twitter:** @HYCUInc (5,118 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hycu (248 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 54% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (48 reviews)
- Backup (36 reviews)
- Customer Support (30 reviews)
- Backup Solutions (28 reviews)
- Easy Setup (26 reviews)

**Cons:**

- Limited Features (9 reviews)
- Storage Limitations (9 reviews)
- Backup Issues (7 reviews)
- Information Deficiency (7 reviews)
- Lacking Features (7 reviews)

### 10. [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)
  Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the entire environment. Key features of Acronis Cyber Protect include: · Cyberthreat protection: Using artificial intelligence (AI) and machine learning (ML), proactively secures data, applications and systems, from advanced cyberattacks, including ransomware and other forms of malware. · Rapid Recovery: Reduced dependency on central IT support empowers users to initiate one-click recovery of distributed endpoints, including bare-metal recovery of physical workloads. · Reduced TCO: Broad, multigenerational OS support, enables vendor consolidation while ensuring comprehensive protection. · Simplified management: Centralized management includes local autonomy and seamless integration with existing third-party tools to provide a unified view of backup and recovery operations along with broad, multigenerational OS support. · Data sovereignty: With the use of Acronis’ extensive network of global data centers, users can ensure compliance and master regional data sovereignty laws, offering peace of mind and regulatory compliance. Acronis is majority-owned by EQT.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 655

**User Satisfaction Scores:**

- **Service Provision:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis (94,770 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,917 employees on LinkedIn®)
- **Ownership:** Acronis is majority-owned by EQT

**Reviewer Demographics:**
  - **Who Uses This:** Support Analyst, IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Small-Business, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Backup Solutions (10 reviews)
- Ease of Use (8 reviews)
- Features (8 reviews)
- Data Recovery (5 reviews)
- Security (5 reviews)

**Cons:**

- Expensive (6 reviews)
- Complexity (4 reviews)
- Difficult Learning (4 reviews)
- Poor Customer Support (4 reviews)
- Slow Performance (4 reviews)

### 11. [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)
  Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 430

**User Satisfaction Scores:**

- **Service Provision:** 8.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.8/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,429 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Network Administrator
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 63% Mid-Market, 26% Small-Business


#### Pros & Cons

**Pros:**

- Backup Solutions (7 reviews)
- Reliability (6 reviews)
- Customer Support (4 reviews)
- User Interface (4 reviews)
- Backup Frequency (3 reviews)

**Cons:**

- Poor Customer Support (5 reviews)
- Backup Issues (4 reviews)
- Needs Improvement (4 reviews)
- Poor Interface Design (4 reviews)
- Missing Features (3 reviews)

### 12. [LINK Datacenter](https://www.g2.com/products/link-datacenter/reviews)
  LINK Datacenter owns and operates one of the largest data centers in Egypt.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Service Provision:** 9.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.8/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [LINK Datacenter](https://www.g2.com/sellers/link-datacenter)
- **Year Founded:** 1996
- **HQ Location:** Giza, Giza Governorate
- **Twitter:** @linkdceg (254 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/link-datacenter/ (276 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 55% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Security (1 reviews)


### 13. [InterVision Cloud Disaster Recovery](https://www.g2.com/products/intervision-cloud-disaster-recovery/reviews)
  InterVision has been recognized as a top provider of Disaster Recover-as-a-Service (DRaaS) by Gartner, Forrester and IDC analyst firms. Its exclusive program, InterVision Recovery Assurance™ gives clients complete confidence that their disaster recovery solution will be uncompromisingly secure, thoroughly supported and comprehensively tested. With datacenters in the US, InterVision supports a wide range of compliance frameworks and is SOC 2 Type II audited. InterVision is the only AWS Premier Consulting Partner verified by both Gartner and Forrester who can target Disaster Recovery as a Service (DRaaS) to the AWS cloud. InterVision leverages best of breed backup, replication and HA technologies such as Zerto, Veeam and Vision Solutions/DoubleTake. Our proprietary software, Bluelock Portfolio™, pulls data from these tools and key internal sources to provide insights for spending, recovery capability and verification for stakeholders with a single consolidated dashboard. InterVision's dedication to helping organizations mitigate risk and provide continuous availability has resulted in the highest customer satisfaction scores in the industry. Protect sensitive data and seamlessly bridge any interruption with our tailored DRaaS solutions.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Service Provision:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 10.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [InterVision](https://www.g2.com/sellers/intervision)
- **Year Founded:** 1993
- **HQ Location:** Chesterfield, US
- **LinkedIn® Page:** https://www.linkedin.com/company/55702/ (380 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 87% Mid-Market, 13% Enterprise


### 14. [Zerto](https://www.g2.com/products/zerto/reviews)
  Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers. Learn more at www.zerto.com


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 69

**User Satisfaction Scores:**

- **Service Provision:** 8.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.7/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zerto](https://www.g2.com/sellers/zerto)
- **Year Founded:** 2009
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @Zerto (8,920 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1033481 (345 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 47% Enterprise, 45% Mid-Market


#### Pros & Cons

**Pros:**

- Disaster Recovery (1 reviews)
- Features (1 reviews)
- Replication (1 reviews)
- Reporting (1 reviews)
- Solution Completeness (1 reviews)

**Cons:**

- Data Limitations (1 reviews)
- Storage Limitations (1 reviews)

### 15. [Azure Reliability](https://www.g2.com/products/azure-reliability/reviews)
  Backup and restore critical assets from an integrated cloud-based service


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Service Provision:** 8.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 7.8/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,114,353 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 42% Enterprise, 32% Mid-Market


### 16. [OpenText Server Backup](https://www.g2.com/products/opentext-server-backup/reviews)
  Ransomware. Human error. Hardware failure. Natural disasters. The list of threats to business data and systems is endless. Businesses of all sizes need a straightforward, complete backup and recovery solution that keeps data secure, minimizes downtime and protects company operations. Carbonite Server is a reliable, all-in-one server protection for virtual, physical and legacy systems. We offer flexible deployment models including direct-to-cloud, onsite, and hybrid configurations. We also offer optional hardware appliances for customers who would like to keep a copy of their data locally while replicating long-term retentions to our secure Carbonite cloud or to another geographically dispersed environment under their control. The full solution is supported 24/7 by our award-winning Carbonite support team.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 81

**User Satisfaction Scores:**

- **Service Provision:** 8.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.1/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,586 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 47% Mid-Market, 34% Small-Business


### 17. [Arcserve Cloud Direct](https://www.g2.com/products/arcserve-cloud-direct/reviews)
  Arcserve Cloud Direct is a fully managed, direct-to-cloud backup solution that eliminates the need for local backup servers or appliances at each site. It enables organizations to protect physical and virtual servers by backing up data directly to Arcserve Cloud, ensuring rapid recovery from data loss, ransomware, or disasters. With features like instant failover, failback, flexible recovery options (including granular file restores or full system recovery), and centralized management, Cloud Direct provides secure, scalable, and reliable data protection for distributed environments with built-in security, and compliance support. Arcserve Cloud Direct features centralized, web-based management for simplified administration, along with automated backup scheduling.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Service Provision:** 9.4/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Arcserve](https://www.g2.com/sellers/arcserve)
- **Year Founded:** 1983
- **HQ Location:** Eden Prairie, MN
- **Twitter:** @Arcserve (13,019 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5251515/ (658 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 69% Mid-Market, 31% Small-Business


### 18. [Storage Guardian](https://www.g2.com/products/storage-guardian/reviews)
  Storage Guardian offers a top-notch cloud migration solution built on twenty-four years of intense research, software development, and data storage experience. Storage Guardian Migration is designed to support and future-proof businesses in their growth by ensuring data is securely and correctly migrated to the cloud. Storage Guardian Migration ensures data is transferred from on-premises Windows, Google Drive, and OneDrive to Dropbox fast, seamlessly, and securely. The service is the perfect blend of quality, safety, and cost-effectiveness and caters to the needs of both small and midsize businesses, IT consultants, and Managed Service Providers. This is a fully cloud-hosted and managed service with no infrastructure management and pay-per-user license requirements for the client, offering a software-only option and a done-for-you model.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Service Provision:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 10.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Storage Guardian](https://www.g2.com/sellers/storage-guardian)
- **HQ Location:** Toronto, Ontario
- **Twitter:** @StorageGuardian (394 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3288696 (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 19. [Arpio](https://www.g2.com/products/arpio/reviews)
  Arpio is a comprehensive disaster recovery platform designed specifically for the cloud. This innovative solution addresses the unique challenges of AWS & Azure environments by automatically replicating an organization’s entire cloud estate, including data, servers, networking and other infrastructure and resources. With Arpio, businesses can ensure complete application recovery in the event of a disaster, unlike traditional disaster recovery tools that weren’t designed for the cloud. Arpio is suitable for businesses of all sizes that prioritize data security and operational continuity in their AWS & Azure cloud environments. Its automated, dynamic environment replication feature allows users to effortlessly maintain backups of their entire cloud setup. This capability is particularly beneficial for companies that require rapid recovery solutions, such as those in finance, healthcare, and e-commerce, where downtime can lead to significant operational and financial repercussions. By offering a tailored solution for comprehensive disaster recovery, Arpio meets the specific needs of organizations that rely heavily on cloud infrastructure. What stands out about Arpio’s approach? Unlike conventional disaster recovery solutions that may only back up data or specific components, Arpio recognizes the interdependencies within cloud workloads and replicates everything necessary for seamless operation. The ability to recover not just data but the entire operational environment is crucial for maintaining business continuity. Additionally, Arpio offers robust testing capabilities, allowing businesses to validate that they can recover within the required RTO & RPO parameters. Arpio can spin up a recovery environment in parallel with the production environment, letting users test recovery without interrupting ongoing operations. Disaster recovery capabilities include, advanced ransomware recovery protocols through a multi-account strategy, storing backups in an immutable “bunker” account to safeguard against malicious attacks, with recovery in a separate, clean room environment. This proactive approach to security enhances the overall resilience of the organization’s cloud infrastructure. With support for the broadest selection of AWS & Azure resources, Arpio provides comprehensive coverage for a wide range of cloud workloads. Its cross-region and cross-account replication capabilities enhance data protection during regional outages and malicious ransomware events alike, ensuring that critical information remains secure and accessible even in the face of significant threats. As new cloud services are continuously supported, Arpio adapts to the evolving needs of its users, solidifying its position as a vital tool for effective disaster recovery in the cloud.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Service Provision:** 9.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.9/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Arpio](https://www.g2.com/sellers/arpio)
- **Company Website:** https://arpio.io
- **Year Founded:** 2018
- **HQ Location:** Durham, US
- **Twitter:** @ArpioRPO (36 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/40902522 (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 44% Mid-Market, 39% Small-Business


#### Pros & Cons

**Pros:**

- Disaster Recovery (2 reviews)
- Cloud Integration (1 reviews)
- Customer Support (1 reviews)
- Data Recovery (1 reviews)
- Deployment Ease (1 reviews)

**Cons:**

- Limited Availability (1 reviews)

### 20. [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews)
  CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,000 SMBs globally, CyberSentriq provides an unmatched combination of proactive AI-driven email and web security, advanced data protection, and operational resilience. The CyberSentriq platform offers: - Data backup & recovery for Microsoft M365 & Entra ID, Azure, Google workspace and more - AI-driven threat intelligence and detection - Advanced email security at both the Mail Exchange (MX) and Integrated Cloud Email Security (ICES) layers. - Security awareness services - Phishing simulation - Email archiving and encryption


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 375

**User Satisfaction Scores:**

- **Service Provision:** 9.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.2/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [CyberSentriq](https://www.g2.com/sellers/cybersentriq-d38aeb75-bc88-459b-a2d2-16ccbed4d6c5)
- **Company Website:** https://cybersentriq.com
- **Year Founded:** 2025
- **HQ Location:** Galway ,Galway
- **Twitter:** @Redstor (1,958 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cybersentriq/ (194 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Director
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 48% Mid-Market, 41% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (58 reviews)
- Backup Solutions (45 reviews)
- Backup Ease (38 reviews)
- Backup Features (36 reviews)
- Backup Frequency (27 reviews)

**Cons:**

- Backup Issues (18 reviews)
- Inadequate Reporting (17 reviews)
- Poor Reporting (15 reviews)
- Backup Failures (12 reviews)
- Reporting Issues (12 reviews)

### 21. [Arcserve](https://www.g2.com/products/arcserve-2021-05-21/reviews)
  Arcserve, the pioneer in unified data resilience, protects data from ransomware, cyberattacks, and disasters through simple, flexible, and affordable data protection solutions for small and mid-size organizations. Arcserve is trusted by more than 50,000 customers, 10,000 channel partners, and thousands of managed service providers around the globe. Arcserve delivers AI-enabled cyber resilience protection and world class customer support, so IT teams can have streamlined, cost-effective data management and recovery with low TCO. Learn more at arcserve.com.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Service Provision:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.9/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Arcserve](https://www.g2.com/sellers/arcserve)
- **Year Founded:** 1983
- **HQ Location:** Eden Prairie, MN
- **Twitter:** @Arcserve (13,019 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5251515/ (658 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 74% Mid-Market, 21% Small-Business


### 22. [Redstor Backup for Microsoft 365](https://www.g2.com/products/redstor-backup-for-microsoft-365/reviews)
  Redstor’s Microsoft 365 backup service includes market-leading 365 coverage, including complete protection for SharePoint, OneDrive, Email, Teams, OneNote and even Class and Staff Notebooks. AI infused throughout Redstor’s app highlights 365 data risks, protecting against malware, including preventing the recovery of ransomware, and continuously improves based on community shared insights. Designed for service provision as well as Enterprise environments, Redstor’s disruptive, smart, cloud-native suite of services deliver the new standard in data management and protection. Redstor protects data residing in the broadest range of environments, spanning infrastructure and an ever-widening array of SaaS platforms, through a single multi-tenanted app.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 110

**User Satisfaction Scores:**

- **Service Provision:** 9.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [CyberSentriq](https://www.g2.com/sellers/cybersentriq-d38aeb75-bc88-459b-a2d2-16ccbed4d6c5)
- **Year Founded:** 2025
- **HQ Location:** Galway ,Galway
- **Twitter:** @Redstor (1,958 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cybersentriq/ (194 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Director
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 43% Mid-Market, 43% Small-Business


### 23. [Quest Recovery Manager](https://www.g2.com/products/quest-recovery-manager/reviews)
  Quest® Recovery Manager for Active Directory is like an insurance plan for your AD environment. It enables you to pinpoint changes to your AD environment at the object and attribute level. Know what happened, who is impacted and what to roll back. Quickly compare a backup to pinpoint differences at the object level and instantly recover the data whether it’s in your on-premises, Azure AD or hybrid AD environment.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Service Provision:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 9.0/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Quest Software](https://www.g2.com/sellers/quest-software)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX
- **Twitter:** @Quest (17,151 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2880/ (3,594 employees on LinkedIn®)
- **Ownership:** NYSE: DGX

**Reviewer Demographics:**
  - **Company Size:** 64% Small-Business, 27% Enterprise


### 24. [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews)
  CrashPlan Platform securely, efficiently, and comprehensively backs up files and emails in Microsoft Exchange Online, SharePoint, OneDrive, Gmail, and Google Drive without user action or time-consuming IT intervention. Flexible infrastructure, deployment, management, and restore options allow organizations to back up SaaS data at scale within budget and human resource constraints.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 248

**User Satisfaction Scores:**

- **Service Provision:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [CrashPlan](https://www.g2.com/sellers/crashplan)
- **Company Website:** https://www.crashplan.com/
- **Year Founded:** 2001
- **HQ Location:** Minneapolis, MN
- **Twitter:** @crashplan (24,588 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/crashplan/ (157 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Administrator
  - **Top Industries:** Real Estate, Information Technology and Services
  - **Company Size:** 64% Mid-Market, 35% Enterprise


#### Pros & Cons

**Pros:**

- Backup Frequency (100 reviews)
- Ease of Use (72 reviews)
- Security (61 reviews)
- Customer Support (50 reviews)
- Reporting (37 reviews)

**Cons:**

- Improvement Needed (10 reviews)
- Poor Reporting (8 reviews)
- Restoration Issues (6 reviews)
- Slow Performance (6 reviews)
- Backup Issues (4 reviews)

### 25. [OpenText Recover](https://www.g2.com/products/opentext-recover/reviews)
  The clock starts ticking the minute a critical business system goes down. As lost revenue piles up and productivity drops, resuming normal operations becomes paramount. Although the fastest way to recover is to relocate the workload to another server, often at a secondary location, this solution doesn’t work for most businesses. The redundant hardware, server space and additional human resources are typically far too costly to make this a viable option. In the face of potentially devastating outages, many IT departments simply live with the risk or settle for less expensive backup options for critical workloads. The solution is Carbonite® Recover. This disaster recovery software offering, hosted by Carbonite, securely replicates critical systems from your primary environment to the cloud. That’s how Carbonite Recover ensures that an up-to-date secondary copy is available for failover at any moment, minimizing downtime as well as costs. While less critical workloads can be secured through traditional backup, Carbonite Recover keeps systems that are essential for critical business operations online and accessible, no matter what happens at the source. Ensure higher levels of uptime for top-tier systems with push-button cloud failover with Carbonite Recover.


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Service Provision:** 8.9/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 9.0/10)
- **Infrastructure Compatibility:** 8.3/10 (Category avg: 9.0/10)
- **RTO and RPO Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,586 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 43% Mid-Market




## Parent Category

[Data Recovery Software](https://www.g2.com/categories/data-recovery)



## Related Categories

- [Server Backup Software](https://www.g2.com/categories/server-backup)
- [Online Backup Software](https://www.g2.com/categories/online-backup)
- [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)



---

## Buyer Guide

### What You Should Know About Disaster Recovery as a Service (DRaaS) Solutions

### What are Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery as a service (DRaaS) solutions enable companies to back up their data along with IT infrastructure in a third-party cloud computing environment. In the event of power outages, cyberattacks, equipment failures, human errors, natural disasters, or any form of disruption, this will allow companies to regain access to the backup data and mirrored IT infrastructure.

Since DRaaS solutions follow the as-a-service model, companies don't have to own all the disaster recovery (DR) resources or handle all the associated processes. Instead, they can rely on the provider. The third-party DRaaS provider reduces the burden of regularly backing up company data and is also helpful for organizations that lack the needed expertise to plan, configure, and test a DR plan.

DRaaS is also sometimes known as business continuity as a service (BCaaS). DRaaS solutions are a form of failover insurance for cloud computing environments and are crucial for business continuity. In the context of disaster recovery, failover is an operational mode that (automatically) shifts to a standby server, network, or database if the primary system fails or is shut down for some reason.

In the managed DRaaS model, third-party service providers are responsible for the failover process and transitioning the users from the primary environment to their hosted services.

Like [infrastructure as a service (IaaS)](https://www.g2.com/categories/infrastructure-as-a-service-iaas) and [cloud platform as a service (PaaS)](https://www.g2.com/categories/cloud-platform-as-a-service-paas), DRaaS solutions were made possible through the widespread adoption of cloud computing. These tools make the disaster recovery process more manageable by bringing all aspects into a SaaS product.

DRaaS tools reduce or eliminate downtime for customer-facing applications and internal networks and are critical for business continuity. They replace traditional backup software and hardware using the cloud and offer data protection and replication, better security, and faster recovery.

#### What Types of Disaster Recovery as a Service (DRaaS) Solutions Exist?

There are typically three types of DRaaS—self-service, assisted, and managed. Buyers should note that not all implementations of these solutions can meet all the requirements of an organization. Therefore, it’s essential to evaluate which variation of the software meets their needs fully.

**Self-service DRaaS**

As the name suggests, the self-service DRaaS model offers businesses tools and essential resources to perform its own disaster recovery planning and backups. Although this model provides greater flexibility, businesses are fully responsible for every aspect of DR strategy, testing, management, and executing the recovery process.

Although self-service DRaaS models are less expensive, the time and resources required to manage them may not make them the most cost effective solution. More precisely, self-service DRaaS is ideal for organizations with internal IT teams that have the required DR expertise.

**Assisted DRaaS**

In the assisted DRaaS model, the disaster recovery service provider acts as an adviser to the organization. The service provider typically handles the infrastructure and replication and offers advice on implementing, testing, and managing DR solutions.

When disruption occurs, the provider may also offer additional support for failover and failback operations. Generally speaking, assisted DRaaS doesn't provide a recovery service level agreement (SLA). That's because the organization is mainly responsible for executing the recovery procedures.

In the case of disaster recovery operations, SLAs are made up of recovery time objectives (RTOs) and recovery point objectives (RPOs). RTO refers to the time frame within which a business process must be restored after a disaster to prevent unacceptable consequences. RPO refers to the amount of data that can be lost during a disaster without affecting a business process.

Companies can also utilize assisted DRaaS to identify weaknesses in their disaster recovery capabilities and avail the provider's specific services. When compared to the self-service model, this model is typically more expensive.

**Managed DRaaS**

In this model, the service provider is responsible for all aspects of the DRaaS strategy, including planning, testing, managing, and implementing. A managed DRaaS provider enables organizations and their IT teams to offload all DR concerns, as a third-party service provider is fully responsible for recovery.

When disaster strikes, the managed DRaaS provider will carry out the recovery process. These services offer a recovery SLA unique to a company's requirements. Managed DRaaS providers can also provide a platform-agnostic solution that provides failover for virtual or physical hardware, both within on-premises data centers and across multiple cloud service providers.

In short, managed DRaaS reduces the effort the IT team has to put in during disaster recovery to almost zero. As expected, managed DR solutions are typically the most expensive when compared to self-service or assisted DRaaS models. However, managed models are especially useful for small businesses that may lack the infrastructure and in-house expertise to plan and execute IT disaster recovery plans.

### What are the Common Features of Disaster Recovery as a Service (DRaaS) Solutions?

The following are some of the common features of cloud disaster recovery as a service tools.

**Orchestration:** Automates the recovery process to ensure that the crucial applications, servers, and their dependencies get back online without much IT intervention.

**One-click failover:** Helps configure the sequence and timing in which mission-critical systems are restored.

**Automated discovery:** Reduces the number of manual steps required in DR and, therefore, the likelihood of human errors.

**Recovery point options:** Helps to failback to a specific point in time or recover the most recent replicated data.

**Bandwidth optimization:** Enhances performance and bandwidth by sending only small amounts of data on an ongoing basis.

**DNS redirect:** Automates the updating of DNS and redirecting of requests to the new system.

### What are the Benefits of Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery can help minimize data loss and downtime in the event of a disruption. When compared to traditional disaster recovery approaches, DRaaS offers enhanced reliability and resiliency. The following are some of the notable benefits of DRaaS solutions.

**Improved administration:** DRaaS software reduces the administrative burden otherwise placed on the IT team and empowers team members to focus on other tasks that offer greater business value.

**Minimizes downtime:** These solutions come with high availability, which means that businesses can rapidly recover. Immediate recovery means lower downtime, which also means that the organization wouldn't be drastically affected in terms of productivity. More precisely, DRaaS offers a faster and automated recovery process when compared to traditional DR methods.

**Scalability:** Scaling up the data storage or computational infrastructure might be an inconvenient process for on-premises disaster recovery systems, but not for DRaaS solutions. When using a disaster recovery system, organizations can continually review their needs and scale upwards or outwards when necessary.

The scalability of DRaaS tools makes it notably cost effective. The ability to scale up or down based on requirements ensures organizations don't have to make significant investments in these solutions. Additionally, opting for a managed DRaaS solution means that the service provider is responsible for hardware protection. This means that companies don't have to pay for hardware maintenance, and if a natural disaster makes the office unusable, they'll be able to continue business from another location.

**Access to resources:** When a disaster strikes, a managed DRaaS provider can help provide resources such as temporary employees, facilities, and communications assistance to get a business back on track and running smoothly.

**Ransomware recovery:** DRaaS can minimize the effects of ransomware attacks, which are becoming more common. Businesses can restore stolen or corrupted data with ease as the data is stored in a remote location. This will ensure the business operations aren't affected drastically.

### Who Uses Disaster Recovery as a Service (DRaaS) Solutions?

**IT administrators:** IT administrators, or more specifically, internal IT management teams, are the most common users of DRaaS tools. These tools help administrators to perform disaster recovery operations and maintain business continuity.

### What are the Alternatives to Disaster Recovery as a Service (DRaaS) Solutions?

Alternatives to disaster recovery as a service solution can replace this type of software either partially or wholly include:

[Disaster recovery software](https://www.g2.com/categories/disaster-recovery) **:** These tools empower organizations to quickly and effectively recover data, software, and settings in the event of infrastructure, computer, or server failure. Unlike DRaaS, where a third party is responsible for most aspects of disaster recovery, DR software lets businesses perform their recovery.

#### Software Related to Disaster Recovery as a Service (DRaaS) Solutions

Related solutions that can be used together with Disaster recovery as a service (DRaaS) solutions include:

[Online backup software](https://www.g2.com/categories/online-backup) **:** It is a backup technology that secures information created or stored on the web. It's used for various file types and information and helps organizations ensure business continuity in case of hardware failure or if files are deleted accidentally.

[Server backup software](https://www.g2.com/categories/server-backup) **:** It's used to ensure that the information processed or stored in server hardware remains intact in the event of user error or mechanical failure. These tools store the data processed by the server in a remote location, cloud, or on some on-premises hardware.

[SaaS backup software](https://www.g2.com/categories/saas-backup) **:** These tools help businesses back up data generated within SaaS solutions like [CRM software](https://www.g2.com/categories/crm), [email software](https://www.g2.com/categories/email), and [business instant messaging software](https://www.g2.com/categories/business-instant-messaging).

[Business continuity management software](https://www.g2.com/categories/business-continuity-management) **:** This software helps organizations identify potential disruptions in their operations and address them.

### Challenges with Disaster Recovery as a Service (DRaaS) Solutions

DRaaS software can offer better performance than other disaster recovery methods and minimize the effects of disruption. However, they come with their own set of challenges and limitations. The following are some of them.

**DRaaS vendor's cloud bandwidth:** Most DRaaS service providers are typically capable of handling the occasional DR events of a considerable number of customers. But most providers aren't fitted to perform DR operations of all of their customers simultaneously. This is mainly because they lack the needed cloud bandwidth. Therefore customers should research more about the capabilities of the vendor and see whether they can handle such instances.

**Local internet bandwidth:** In most cases, organizations don't have a direct connection with DRaaS providers. Instead, they connect to an internet service provider (ISP), who then routes traffic to the provider. If the local internet bandwidth is limited, then the DR operation's speed will be significantly affected. Therefore, along with assessing the cloud bandwidth of DRaaS providers, companies should check with the ISPs regarding internet bandwidth.

### Which Companies Should Buy Disaster Recovery as a Service (DRaaS) Solutions?

No company is immune to a disaster. Regardless of the company size, losing customer data or other critical information can disrupt business operations. 

Therefore, businesses of all sizes should opt for a DRaaS solution to minimize the effects of disruption and maintain business continuity. This is specifically valid for small and medium-sized companies that may not have the needed in-house IT infrastructure and staffing.

### How to Buy Disaster Recovery as a Service (DRaaS) Solutions

#### Requirements Gathering (RFI/RFP) for Disaster Recovery as a Service (DRaaS) Solutions

Before getting into comparing solutions, buyers should perform an internal assessment that would reflect what disaster recovery means to an organization. For instance, disaster recovery may mean minimizing data loss or minimizing downtime. Additionally, it's crucial to understand the types of disasters the business requires the DRaaS solution to protect against.

When searching for DRaaS tools, organizations should also consider parameters such as recovery time objective (RTO) and recovery point objective (RPO). This will allow businesses to estimate their tolerance with downtime and data loss and find the most suitable software solution to minimize revenue loss.

As mentioned earlier, there are mainly three types of DRaaS models. The type of service model companies choose will have a profound impact on the solution's cost. Although the self-service DRaaS model requires the lowest investment, it may not necessarily be the most cost effective solution. For managed DRaaS, the service provider takes care of almost every aspect of disaster recovery, hence freeing the IT team to concentrate on other crucial tasks.

Understanding the services commonly offered by DRaaS providers can also help the buyer set clear expectations. Some of the services provided are simple and selective data recovery from the service provider's data center, virtual machine mounting for temporary application availability, domain name system (DNS) updating, and virtual private network(VPN) rerouting. Along with such services, DRaaS providers may also assist with disaster recovery planning and testing and bring in the needed staff for recovery.

#### Compare Disaster Recovery as a Service (DRaaS) Solutions Products

**Create a long list**

Once the requirements are gathered, buyers should start creating a long list of software products. More than trying to find the right option, buyers should try to get a basic understanding of the kind of DRaaS solutions available. This long list can include any software product that meets the organization's basic requirements.

**Create a short list**

After creating a long list of DRaaS products, buyers should make a shorter, refined list. This list can include software products that specifically meet the company's requirements or have must-have features. Excluding products that don't have the nice-to-have features also makes sense.

Buyers can look at factors like DR testing frequency, data availability, and replication times. Buyers can also check whether the virtual machines (VM) would run in the DR site as ably as they do when running in the primary data center.

To narrow down the list even further, buyers can inquire about the number of customers the DRaaS provider can support simultaneously. Similarly, having a fair idea of the number of customers the service provider caters to will help buyers comprehend the level of support they will receive if a disaster hits all customers.

Digging deeper to understand the kind of prioritization the service provider abides by, such as first-come first-serve, or what happens when a customer can't be serviced, will help refine the list even further. Buyers can also look at other factors such as pricing, usability, vendor support, and DR features.

**Conduct demos**

Demos are helpful to effectively and fairly compare the products in the short list. This also means that buyers should demo each DRaaS software with the same use cases. Examining the usability of the software product, checking whether the features work as expected, and asking questions regarding the features the company requires the most are some other things to do during the product demo.

#### Selection of Disaster Recovery as a Service (DRaaS) Solutions

**Choose a selection team**

A selection team can significantly affect the success of software selection, purchase, and implementation. Such a team typically includes relevant stakeholders, including company leaders and IT administrators. They should be able to use the software product and determine whether it will meet the company's specific requirements.

**Negotiation**

Once the buyer has discovered a product that fits their needs most appropriately, they should discuss the terms and conditions and negotiate the pricing with the vendor. Even if something is written on the vendor's pricing page, prices aren't fixed in most cases. Vendors may offer free licenses or discounts and may remove certain optional features and lower the price.

**Final decision**

To make the final software purchase decision, buyers should try to implement the software on a small scale. Doing so will give the buyer the confidence that their choice of the software product is correct. If the DRaaS solution doesn't work to meet the expectations, the software options must be re-evaluated.

A DRaaS provider may not cover all disasters or offer all possible services. To set clear expectations, buyers should thoroughly inspect the service provider's offerings and have a precise understanding of what to expect. Making the mistake of wrongly assuming and finding out that a service provider doesn't offer a specific service during a disaster might be highly unfavorable.

### What Does Disaster Recovery as a Service (DRaaS) Solutions Cost?

The cost of DRaaS software solutions depends on several factors. This includes the type, assured RTO and RPO, and the kind of services the provider offers. As a rule of thumb, the closer RTO and RPO get to zero, the higher the costs will be.

#### Return on Investment (ROI)

ROI for DRaaS solutions can be typically determined by the cost of implementing relative to the cost of managing an in-house DR team and infrastructure. As expected, opting for a DRaaS solution is generally cost effective. In most cases, service providers may also offer discounts and additional services.

When calculating the ROI, companies should also consider the time and effort saved by availing the services of DRaaS providers. These tools have unparalleled recovery times, unlike traditional backup systems, which means business productivity isn't disrupted drastically. DRaaS solutions also help companies save the cost of data they would lose if it isn’t backed up.