[ Acronis... Reviews ](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) [ Acronis... Reviews ](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) # Acronis Cyber Protect Cloud Features ##### ## Compatibility (8) File Server Backup The ability to store information from filesystems. Database Server Backup The ability to backup data from relational and NoSQL databases. Virtual Machines Support for secure virtualized tape or disk storage. Repository Models Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup. VM Backup Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Endpoint Variety The ability to back up different devices such as computers SaaS Application Variety Backup support for multiple, different software as a service (SaaS) applications Storage Formats The ability to store multiple types of file formats or convert files to proper format. Show More ##### ## Management (20) Continuous Backup The abillity to automate backups or have backup storage updated continuously. Disaster Recovery Delegate backup settings to facilitate specific recovery in the result of a disaster. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Activity Monitoring Actively monitor status of work stations either on-premise or remote. Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Automatic Backup Data is backed up automatically to prevent data loss Differential Backup Cumulative backup of all changes made since the last full backup Incremental Backup Copy only the new data that has been changed or created since the previous backup Data Storage Management Manage and store data in a database Secure Data Storage Securely stores data to prevent data loss or breaches Real-Time Monitoring Active monitoring of systems, applications, or networks Remote Access & Monitoring Control system behavior and appearance, and access and report on system status/health from a distant location File Sharing Gives users the abilitity to access or send backup files stored online. Security Standards The ability to set standards for asset and risk management. Encrypted Storage Provides some level of encryption of data in transit and sensitive data while it lives online. Pay by Usage Services are offered under a pay-as-you-go or utilization-based purchase model. Usage Tracking Track a business' IaaS usage statistics through dashboards, metrics, and reporting. Performance Tracking Track a business' IaaS performance statistics through dashboards, metrics, and reporting. Activity Tracking Track and document all activities across devices, networks, and other systems Show More ##### ## Compliance (5) Security Standards The ability to set standards for asset and risk management. Cloud Data Protection Provides high quality and wide scope of in-cloud and offline data security capabilities. Data Deduplication Deduplication, creating synthetic backup files, to reduce file size and eliminate redundant files. Ransomware Protection Protects systems from ransomware attacks and mitigates attack risks SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Show More ##### ## Functionality (9) Real-time Sync Continuously updates backup files to reflect most recent changes and updates. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Versioning Keeps track of incrementally changing versions of the same content, data, and files. System Isolation Cuts off network connection or temporarily inactivate applications until incidents are remedied. Firewall Protects endpoint devices from a variety of attacks and malware threats. Endpoint Intelligence Analysis for users to examine threat intelligence data specific to their endpoint devices. Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Resource Auto-Scaling Scales infrastructure resources automatically to meet capacity or computational demands Show More ##### ## Inventory Management - Remote Monitoring & Management (RMM) (7) Device Management Unifies endpoint management of employee devices Asset Management Maintains detailed records of network assets and their activity; detects new assets accessing the network ITIL Policy Compliance Supports implementation and adherence to ITIL processes and regulations User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Task Management Create, manage and track all task activities and progression Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Mobile Device Management Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Show More ##### ## Monitoring and Management (21) Remote Monitoring Monitor IT asset activity remotely from an administrator terminal. Asset Tracking Tracks IT assets and financial data. Application Deployment Releases applications for access on desktop or mobile devices. Patch Management Automates the updating of security measures on enterprise devices. Asset Tracking Tracks IT assets including financial and lifecycle data. Deployment Management Manage the processes involved when making the application ready for use Policy Management Create, manage, and track policies and procedures within an organization Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services IT Incident Management Manage incidents related to outages or breaches in functionality of IT systems Remediation Management Identify and orchestrate execution of actions needed to restore systems to optimal conditions Support Ticket Management Allow customers/users to submit support queries and service requests Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Activity Tracking Track and document all activities across devices, networks, and other systems Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Inventory Management Track and manage inventory levels to maintain proper supply Contract/License Management Track, store, and access client contracts or licenses Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Network Monitoring Tracks and makes accessible data on the health of servers and other network components. Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Network Monitoring Tracks and makes accessible data on the health of servers and other network components. Show More ##### ## IT Operations & Workflow - Remote Monitoring & Management (RMM) (1) Workflow Management Enables creation and optimization of workflows for IT support and service delivery Show More ##### ## Service Management (5) Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Service Management (Issue Prioritization) Analyzes operational data to proactively identify and prioritize IT issues. Ticketing Provides tools for creating and managing support tickets across departments Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Show More ##### ## Administration (26) Intelligence Reporting Actively gathers data on suspicious sources and characteristics of potentially malicious content Email Integration Suppor Supports secure implementation with popular email applications and clients. Access Management Allows administrators to set user access privileges to permit approved parties to access sensitive data. Data Loss Prevention Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information. Auditing Documents access and alterations of the database for analytics and reporting. Data Discovery Unveils data connected to infrastructure and applications used to help manage and maintain compliance within complex IT systems. Access Control Supports LDAP Protocol to enable access control and governance. Compliance Monitors assets and enforces security policies to audit assets and infrastructure security. Web Control Filters websites and manages whitelisting to enforce compliance protocols for users accessing the internet within the network. Application Control Blocks endpoint users from accessing restricted applications. Asset Management Keeps records of each network asset and its activity. Discovers new assets accessing the network. Device Control Manages user network accessibility on laptops and mobile devices. Patch Management Install software updates and bug fixes remotely Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Workflow Management Create, design and manage workflows for repetitive tasks Policy Management Create, manage, and track policies and procedures within an organization Assessment Management Creation, administration, and evaluation of assessments or tests Endpoint Management Track status, assign actions, and control access to systems for devices within the organization Incident Management Manage and track all disruptions and incidents User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Web Threat Management Device Management Maintenance and upkeep of physical and/or virtual devices Show More ##### ## Maintenance (4) Auditing Access pre-built and custom reports to monitor user activity and storage. Allow and block lists Prevents previous committers of fraud and other suspicious accounts from future communications Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Archiving Archives conversations, files, and other communications for future reference Show More ##### ## Security (6) Anti-Malware/Anti-Spam Prevents malware or spam in emails either through predictive or reactive anti-malware/anti-spam tools. Encryption Encrypts the content of emails and their attachments. Quarantine Isolates potentially malicious content and files before they can gain network access Advanced Threat Protection (ATP) Includes advanced tools, including machine learning analysis to detect threats often missed by traditional filtering tools, such as unsafe attachments, advanced malware, and targetted social engineering attacks. Anti-Phishing Prevents both phishing attacks and spear-fishing attacks, including impersonation attacks. Account takeover prevention Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information. Show More ##### ## Data Protection (5) Data Masking Protects sensitive data by disguising or encrypting data, keeping it usable by the organization and approved parties. Data Encryption/Security Manages policies for user data access and data encryption. Data loss Prevention Stores data securely either on premise or in an adjacent cloud database to prevent loss of data at rest. Anomoly Detection Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns. Sensitive Data Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Show More ##### ## Analysis (8) Cloud Gap Analytics Analyzes data associated with denied entries and policy enforcement, giving information of better authentication and security protocols. Compliance Monitoring Monitors data quality and send alerts based on violations or misuse. Automated Remediation Reduces time spent remedying issues manually. Resolves common network security incidents quickly. Incident Reports Produces reports detailing trends and vulnerabilities related to their network and infrastructure. Behavioral Analysis Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators. Risk Analysis Analyze potential risks across the organization Customizable Reports Alter the layout and content of reports Summary Reports Show More ##### ## Core Functions (3) Server Virtualization Virtualize server resources into one or more isolated virtual environments. Storage Virtualization Virtualize and distribute storage capabilties through abstraction. Network Virtualization Virtualize network administration and monitoring for other virtualized resources. Show More ##### ## General Functionality (4) Dynamic Scaling Scale resources automatically, adjusting for usage demands. High Availability Maintain high performance and uptime for all users. Data Security Offer security options for data and infrastructure access, e.g. encryption, key management, and MFA. Backup and Recovery Offer backup and recovery capabilties for virtualized resources. Show More ##### ## Configuration (2) Appliance Independence Hyperconverged infrastructure solution is appliance independent and functions on a variety of compatible hardware. Hardware Integration Integrate with other data center storage and server hardware, as well as software infrastructure. Show More ##### ## Infrastructure Provision (9) Public Cloud Provides public cloud capabilities. Private Cloud Provides private cloud capabilities. Hybrid Cloud Provides hybrid cloud capabilities. Bare Metal Provides bare metal servers. High-Performance Computing (HPC) Provides high-performance computing (HPC) capabilities. Virtual Machines (VMs) Provides virtual machines (VMs). Edge Computing Provides edge computing capabilities. Virtual Networks Provides virtual networking capabilities. Cloud Computing A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Show More ##### ## Platform Features (7) 24/7 support Provides 24/7 support to customers with technical questions. Proactive report alerts Proactively sends reports or alerts to customers. Application control Lets users detect and block applications that are not a security threat. Proactive threat hunting Proactively hunts threats. Rapid response time Provides rapid reponse time to cyber threats. Customizeable reports Provides the ability to customize reports. Managed Services Offers MDR as a service. Show More ##### ## Automation Capabilities (3) Automated remediation Ability to automatically neutralize or eliminate active vulnerabilities. Automated investigation Ability to automatically investigate networks and endpoints for threats. AI Agents Utilizes AI agents for detection and response tasks. Show More ##### ## Generative AI (1) AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Hyperconverged Infrastructure (HCI) Solutions (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - SaaS Backup (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Server Backup (8) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives File Transfer Move files across different systems or networks Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Remote Monitoring & Management (RMM) (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes Active Directory Integration Integrates with Active Directory Show More ##### ## Services - Endpoint Detection & Response (EDR) (1) Managed Services Offers managed detection and response services. Show More ##### ## Additional Functionality (224) SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection API Application programming interface that allows for integration with other systems/databases Threat Response Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Endpoint Protection Protect users working remotely and provide secure environments for personal devices to access company programs Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Third-Party Integrations Set up connections to third-party platforms to improve business processes Security Auditing Systematic evaluation of the security of a company's overall security system and situation Application Security Identify and respond to security threats to developed applications Encryption Convert data into a code for security Network Security Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Real-Time Reporting Active reporting of data and metrics AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Authentication Verify the identity of users/devices to enable secure access Financial Data Protection Anti Virus Prevents, detects and removes malware Secure Data Storage Securely stores data to prevent data loss or breaches Virus Definition Update Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities VPN Extend virtual private network over public networks to enable protected information exchange Audit Trail A record of all activities within the system, including user access, changes made, etc. Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Visualization Graphical representation of data Alerts/Escalation System alerts about the need to escalate an issue or request Data Security Protect sensitive data for digital privacy Real-Time Analytics Analyze and gain insights into data in real-time Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Secure Login At least a username and password is required to access the system AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Single Sign On Allow users to access multiple services after entering their login credentials once Behavioral Analytics Track and analyse user behavior within a system or network Prioritization Arrange tasks based on the level of priority or urgency Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns IOC Verification Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Vulnerability Scanning Discover patch statuses and vulnerabilities Activity Tracking Track and document all activities across devices, networks, and other systems Event Logs A chronological record of actions or occurrences within a network, software, or process Risk Assessment Initiate collection and analysis of known risks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring Active monitoring of systems, applications, or networks Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Activity Monitoring Track and report on everything that happens within the system or network Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Tokenization Convert sensitive data into unique identification symbols (Tokens) that retain all essential information Web Traffic Reporting Collect and analyze traffic data about website visitors Generative AI Use AI to generate content in the form of text, images, videos, etc. Audit Trail A record of all activities within the system, including user access, changes made, etc. Build Automation Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Scheduling Plan availability and assign specific time slots for tasks and resources Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Generative AI Use AI to generate content in the form of text, images, videos, etc. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Endpoint Protection Protect users working remotely and provide secure environments for personal devices to access company programs API Application programming interface that allows for integration with other systems/databases Real-Time Reporting Active reporting of data and metrics Billing & Invoicing Create, manage, and send invoices or bills to customers Anti Virus Prevents, detects and removes malware Security Tools Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Event Logs A chronological record of actions or occurrences within a network, software, or process Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Real-Time Analytics Analyze and gain insights into data in real-time Backup and Recovery Create backups and provide methods to recover deleted/lost data CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Real-Time Updates Receive system updates as soon as any changes are made AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Reports Alter the layout and content of reports Usage Tracking/Analytics Track and interpret metrics on the usage of company resources Task Scheduling Track and manage the scheduling of tasks Automatic Backup Data is backed up automatically to prevent data loss Device Auto Discovery Automatically scan the network for devices and take pre-defined actions upon discovery Vulnerability Scanning Discover patch statuses and vulnerabilities For MSPs Intended to be used by managed service providers Customizable Branding Add customized logos and colors to align with company branding Real-time Alerts Receive notification of issues as soon as they occur Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Data Receive data and information in real time Access Controls/Permissions Define levels of authorization for access to specific files or systems Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Network Security Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Uptime Reporting Track the availability time for a designated network or website over a given period of time Data Loss Prevention Safeguard confidential data and meet compliance regulations Bare-Metal Restore Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Data Replication Process of copying and storing data in more than one site or node Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Compression Reduction in the number of bits needed to represent data Single Sign On Allow users to access multiple services after entering their login credentials once Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Duplicate Detection Compare new data with existing records to detect duplicate entries Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Multi-OS Support multiple operating system Backup Scheduling Schedule automatic backups by selecting the frequency of data backup jobs Backup Log Records the events that occur during a backup process Alerts/Escalation System alerts about the need to escalate an issue or request File Management Create, save, and store files Encryption Convert data into a code for security Sensitive Data Identification Identify sensitive or personal information collected from users Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Version Control Track revisions and updates made to files and navigate between different versions Data Capture and Transfer Import, collect, and capture data from multiple sources Data Migration Move from one database to another, or upgrade the version of database software being used Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Workflow Management Create, design and manage workflows for repetitive tasks Generative AI Use AI to generate content in the form of text, images, videos, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems Policy Management Create, manage, and track policies and procedures within an organization Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Real-Time Reporting Active reporting of data and metrics API Application programming interface that allows for integration with other systems/databases Data Visualization Graphical representation of data AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Version Control Track revisions and updates made to files and navigate between different versions Database Support Supports common databases such as MySQL and Oracle Real-Time Monitoring Active monitoring of systems, applications, or networks Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Configurable Workflow Configure existing workflows to meet your organization's needs Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Data Security Protect sensitive data for digital privacy Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data API Application programming interface that allows for integration with other systems/databases Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Access Controls/Permissions Define levels of authorization for access to specific files or systems Authentication Verify the identity of users/devices to enable secure access Real-Time Analytics Analyze and gain insights into data in real-time Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Single Sign On Allow users to access multiple services after entering their login credentials once Generative AI Use AI to generate content in the form of text, images, videos, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Alerts/Escalation System alerts about the need to escalate an issue or request Data Storage Management Manage and store data in a database AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Resource Management Process of planning, scheduling and executing the optimal and effective use of human capital across projects Activity Management Scheduling Plan availability and assign specific time slots for tasks and resources Load Balancing Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient Backup and Recovery Create backups and provide methods to recover deleted/lost data User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Secure Login At least a username and password is required to access the system Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Network Monitoring Tracks and makes accessible data on the health of servers and other network components. Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Task Scheduling Track and manage the scheduling of tasks Application Management Track, manage and store the applications of potential future members, customers or candidates Resource Allocation & Planning Assign available resources (human and/or non-human) to various projects and tasks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Data Migration Move from one database to another, or upgrade the version of database software being used Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Log Access Collection, search, and analysis of access logs and audit logs Data Visualization Graphical representation of data Real-Time Data Receive data and information in real time Audit Trail A record of all activities within the system, including user access, changes made, etc. Secure Data Storage Securely stores data to prevent data loss or breaches Data Capture and Transfer Import, collect, and capture data from multiple sources Workflow Management Create, design and manage workflows for repetitive tasks Performance Monitoring Monitoring and measurement of relevant metrics to assess the performance of IT resources Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Generative AI Use AI to generate content in the form of text, images, videos, etc. Event Analysis Investigate security threats and validate malicious activity Prioritization Arrange tasks based on the level of priority or urgency AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Remediation Management Identify and orchestrate execution of actions needed to restore systems to optimal conditions Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Behavioral Analytics Track and analyse user behavior within a system or network Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Root Cause Analysis Identify and analyse the reasons behind accidents Endpoint Management Track status, assign actions, and control access to systems for devices within the organization Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Patch Prioritization Determine which patches should receive immediate attention Status Tracking Track the status over time for a request, process, asset, or transaction Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Network Wide Management The ability to manage all patches within a network Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Vulnerability Scanning Discover patch statuses and vulnerabilities Activity Tracking Track and document all activities across devices, networks, and other systems Policy Management Create, manage, and track policies and procedures within an organization Remote Update/Installation Deploy updates or install new software remotely IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Approval Process Control Manage the process of evaluating documents or requests submitted for approval Automatic Patch Deployment Set a time to deploy patches automatically Access Controls/Permissions Define levels of authorization for access to specific files or systems Customization Create labels for products that contain required information such as colors, sizes, dates, etc. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Patch Testing Test patches before deployment to mitigate security risks Support Ticket Management Allow customers/users to submit support queries and service requests Automatic Scans Setup recurring or automatic scans Active Directory Integration Integrates with Active Directory Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Application Management Track, manage and store the applications of potential future members, customers or candidates API Application programming interface that allows for integration with other systems/databases Risk Assessment Initiate collection and analysis of known risks Scheduling Plan availability and assign specific time slots for tasks and resources Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Generative AI Use AI to generate content in the form of text, images, videos, etc. Real-Time Updates Receive system updates as soon as any changes are made Usage Tracking/Analytics Track and interpret metrics on the usage of company resources AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Patch Management Install software updates and bug fixes remotely Third-Party Integrations Set up connections to third-party platforms to improve business processes Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Reporting Active reporting of data and metrics Event Logs A chronological 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