# Best Patch Management Software *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Patch management software are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. These tools work by tracking updates of various software and middleware solutions. They then alert users of necessary updates or execute updates automatically. Companies seek out the [best patch management software](https://learn.g2.com/best-patch-management-software) to reduce an employee’s responsibility to update their applications and ensure known vulnerabilities are remediated. To qualify for inclusion in the Patch Management software category, a product must: - Maintain a database of software, middleware, and hardware updates - Alert users of new updates or patch software automatically - Inform administrators of endpoints and users utilizing out-of-date software ## Top Patch Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,493 reviews) | Automated cross-platform patching with AI-assisted deployment | "[NinjaOne is a single command center for monitoring and helping your clients!](https://www.g2.com/survey_responses/ninjaone-review-13124445)" | | 2 | [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5.0 (1,114 reviews) | Automated OS and third-party patch deployment | "[Outstanding, Fully Automated Patch & OS Deployment with Centralized BitLocker Control](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)" | | 3 | [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5.0 (1,094 reviews) | Cloud-native patching without VPN dependency | "[Great Platform and easy to use.](https://www.g2.com/survey_responses/action1-review-10908416)" | | 4 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,946 reviews) | Remote IT support with unattended desktop access | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 5 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,371 reviews) | Unified backup and patching under single agent | "[Easy Deployment, Intuitive Management, and Great Value](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)" | | 6 | [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) | 4.6/5.0 (413 reviews) | Agent-based patching without VPN dependency | "[Straightforward, Fast Remote Support That Makes IT Work Easier](https://www.g2.com/survey_responses/pdq-connect-review-13079062)" | | 7 | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5.0 (778 reviews) | MSP patch automation with remote scripting | "[Intuitive and Robust for Remote Management](https://www.g2.com/survey_responses/datto-rmm-review-12725098)" | | 8 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,202 reviews) | Per-technician RMM with unlimited endpoint patching | "[A practical way to coordinate technicians, users, and infrastructure work](https://www.g2.com/survey_responses/atera-review-13121276)" | | 9 | [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) | 4.6/5.0 (962 reviews) | Endpoint security with centralized patch deployment | "[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)" | | 10 | [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) | 4.8/5.0 (727 reviews) | Third-party app patching via SCCM and Intune | "[PatchMyPC makes it all easier](https://www.g2.com/survey_responses/patch-my-pc-review-5029762)" | ## G2 Grid® for Patch Management Software ![G2 Grid® for Patch Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patch-management/grids.png?focus%5B%5D=25671&focus%5B%5D=70792&focus%5B%5D=10524&focus%5B%5D=2397&focus%5B%5D=126474&focus%5B%5D=1273083&focus%5B%5D=68034&focus%5B%5D=16222) Highlighted products: NinjaOne, Action1, ManageEngine Endpoint Central, TeamViewer, Acronis Cyber Protect Cloud, PDQ Connect, Datto RMM, and Atera. Underlying data: [Grid® JSON](https://www.g2.com/categories/patch-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=action1&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=teamviewer&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=pdq-connect&focus%5B%5D=datto-rmm&focus%5B%5D=atera) ## How Many Patch Management Software Products Does G2 Track? **Total Products under this Category:** 93 ### Category Stats (Jul 2026) - **Average Rating**: 4.47/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tanium (+0.63%) - Among all products in this category, Tanium recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Patch Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 22,500+ Authentic Reviews - 93+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Patch Management Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - **Easiest to Use:** [Action1](https://www.g2.com/products/action1/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=gdm_share&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1424&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=true&secure%5Bproduct_id%5D=25671&secure%5Bresource_id%5D=1424&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatch-management%3Fopen_modal_url%3D%252Fproducts%252Facronis-cyber-protect-cloud%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fpatch-management%2526source%253Dcategory&secure%5Btoken%5D=109dbc11fc703b05cdcce88fc80b5b5b99f2ef51a434e1daebd30ae596c050ad&secure%5Burl%5D=https%3A%2F%2Fwww.capterra.com%2Fppc%2Fclicks%2Fcollect%2FCA%2Fdirectory%2Fa9c83307-dacf-4f3d-85db-a7c4005a0803%2Fdestination%3FaffiliateDomain%3Dwww.g2.com%26specificLocation%3Dorganic-g2%26categoryId%3D9a6f7f47-9788-4366-b500-009827ea866a%26listingPosition%3D1%26sessionStartPage%3DaHR0cHM6Ly93d3cuZzIuY29tL2NhdGVnb3JpZXMvcGF0Y2gtbWFuYWdlbWVudD9vcGVuX21vZGFsX3VybD0lMkZwcm9kdWN0cyUyRmFjcm9uaXMtY3liZXItcHJvdGVjdC1jbG91ZCUyRndpc2hsaXN0cyUzRmhvc3RfcGF0aCUzRCUyNTJGY2F0ZWdvcmllcyUyNTJGcGF0Y2gtbWFuYWdlbWVudCUyNnNvdXJjZSUzRGNhdGVnb3J5%26ts%3D1784382285565%26s%3D080B86E5F3822D5B9837EFE1ABE42BCCFAB24DA5265F23714DE73009DCDEFA41&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Patch Management Software Products in 2026? ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,493 **How Do G2 Users Rate NinjaOne?** - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Quality of Support:** 9.1/10 (Category avg: 8.8/10) - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind NinjaOne?** - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,376 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Mid-Market, 44% Small-Business #### What Are NinjaOne's Pros and Cons? **Pros:** - Ease of Use (1373 reviews) - Automation (909 reviews) - Remote Access (867 reviews) - Features (852 reviews) - Customer Support (733 reviews) **Cons:** - Missing Features (792 reviews) - Improvement Needed (424 reviews) - Limited Features (396 reviews) - Needs Improvement (362 reviews) - Feature Issues (306 reviews) ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. **Cons:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. #### What Are Recent G2 Reviews of NinjaOne? **"[A Game-Changer for Scalable IT Management](https://www.g2.com/survey_responses/ninjaone-review-11466295)"** **Rating:** 5.0/5.0 stars *— Leonard C.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-11466295) --- **"[NinjaOne is a single command center for monitoring and helping your clients!](https://www.g2.com/survey_responses/ninjaone-review-13124445)"** **Rating:** 5.0/5.0 stars *— Chase L.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-13124445) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### 2. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,114 **How Do G2 Users Rate ManageEngine Endpoint Central?** - **Ease of Admin:** 8.8/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Quality of Support:** 8.5/10 (Category avg: 8.8/10) - **Ease of Use:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind ManageEngine Endpoint Central?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 65% Mid-Market, 24% Enterprise #### What Are ManageEngine Endpoint Central's Pros and Cons? **Pros:** - Ease of Use (472 reviews) - Patch Management (407 reviews) - Features (292 reviews) - Software Deployment (283 reviews) - Endpoint Management (247 reviews) **Cons:** - Missing Features (154 reviews) - Feature Issues (119 reviews) - Patching Issues (114 reviews) - Complexity (111 reviews) - Needs Improvement (103 reviews) ### What Do G2 Reviewers Say About ManageEngine Endpoint Central? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Endpoint Central, highlighting its friendly interface and seamless integration with existing systems. - Users value the **easy and efficient patch management** system of ManageEngine Endpoint Central, enhancing security and usability. - Users love the **extensive features** of ManageEngine Endpoint Central for efficient endpoint and patch management. - Users find the **software deployment capabilities** of ManageEngine Endpoint Central to be efficient and time-saving for IT management. - Users appreciate the **rich features** of ManageEngine Endpoint Central, making endpoint and security management seamless on one platform. **Cons:** - Users find the **missing reporting functionality** a drawback, limiting effectiveness for managed service providers. - Users face challenges with **feature issues** in Endpoint Central, particularly regarding dynamic groups and unclear deployment remarks. - Users face **patching issues** with ManageEngine Endpoint Central, as it struggles to update software and hardware efficiently. - Users find the **complexity of the interface** overwhelming, with unclear guidance on features and mobile management. - Users note a **steep learning curve** and limited customization, hindering effective use of ManageEngine Endpoint Central. #### What Are Recent G2 Reviews of ManageEngine Endpoint Central? **"[Outstanding, Fully Automated Patch & OS Deployment with Centralized BitLocker Control](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)"** **Rating:** 5.0/5.0 stars *— Rahul K.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927) --- **"[Simplifying Enterprise Patch Management with Test-and-Approve Workflows and Automation](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)"** **Rating:** 4.5/5.0 stars *— Abdallah A.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876) --- #### What Are G2 Users Discussing About ManageEngine Endpoint Central? - [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote - [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment - [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) - 1 comment ### 3. [Action1](https://www.g2.com/products/action1/reviews) Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,094 **How Do G2 Users Rate Action1?** - **Ease of Admin:** 9.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.3/10 (Category avg: 8.8/10) - **Ease of Use:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Action1?** - **Seller:** [Action1](https://www.g2.com/sellers/action1) - **Company Website:** https://www.action1.com/?refid=G2_company_website - **Year Founded:** 2018 - **HQ Location:** Houston, Texas - **Twitter:** @Action1corp (609 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/action1/ (124 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 55% Mid-Market, 37% Small-Business #### What Are Action1's Pros and Cons? **Pros:** - Ease of Use (375 reviews) - Patch Management (330 reviews) - Easy Setup (225 reviews) - Software Deployment (212 reviews) - Automation (205 reviews) **Cons:** - Missing Features (171 reviews) - Remote Access Issues (111 reviews) - Feature Limitations (84 reviews) - Needs Improvement (72 reviews) - Improvement Needed (71 reviews) ### What Do G2 Reviewers Say About Action1? *AI-generated summary from verified user reviews* **Pros:** - Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. - Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. - Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. - Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. - Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. **Cons:** - Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. - Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. - Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. - Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. - Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. #### What Are Recent G2 Reviews of Action1? **"[Great Platform and easy to use.](https://www.g2.com/survey_responses/action1-review-10908416)"** **Rating:** 5.0/5.0 stars *— Lowell A.* [Read full review](https://www.g2.com/survey_responses/action1-review-10908416) --- **"[Action1 Delivers Instant Patch Visibility and Strong Hardware/Software Reporting](https://www.g2.com/survey_responses/action1-review-13068654)"** **Rating:** 5.0/5.0 stars *— David P.* [Read full review](https://www.g2.com/survey_responses/action1-review-13068654) --- #### What Are G2 Users Discussing About Action1? - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment ### 4. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,946 **How Do G2 Users Rate TeamViewer?** - **Ease of Admin:** 8.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Quality of Support:** 8.7/10 (Category avg: 8.8/10) - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind TeamViewer?** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,070 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small-Business, 35% Mid-Market #### What Are TeamViewer's Pros and Cons? **Pros:** - Ease of Use (518 reviews) - Remote Access (428 reviews) - Remote Control (343 reviews) - Easy Access (278 reviews) - Remote Work (277 reviews) **Cons:** - Connection Issues (181 reviews) - Connectivity Issues (147 reviews) - Expensive (138 reviews) - Slow Performance (134 reviews) - Remote Access Issues (122 reviews) ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. **Cons:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. #### What Are Recent G2 Reviews of TeamViewer? **"[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)"** **Rating:** 4.5/5.0 stars *— Vrinda M.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13087488) --- **"[Reliable Tool for Remote Support and Collaboration](https://www.g2.com/survey_responses/teamviewer-review-13109863)"** **Rating:** 4.5/5.0 stars *— Ayush J.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13109863) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### 5. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,371 **How Do G2 Users Rate Acronis Cyber Protect Cloud?** - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Acronis Cyber Protect Cloud?** - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Company Website:** https://www.acronis.com/ - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 28% Mid-Market #### What Are Acronis Cyber Protect Cloud's Pros and Cons? **Pros:** - Ease of Use (365 reviews) - Backup Solutions (319 reviews) - Backup Ease (235 reviews) - Protection (233 reviews) - Reliability (219 reviews) **Cons:** - Slow Performance (97 reviews) - Expensive (91 reviews) - Poor Customer Support (73 reviews) - Complexity (70 reviews) - Backup Issues (69 reviews) ### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, enjoying streamlined management from a single console. - Users appreciate the **quick and efficient backup solutions** of Acronis Cyber Protect Cloud, enhancing overall management. - Users value the **ease of backup management** with Acronis, benefiting from a unified platform for all their needs. - Users appreciate the **all-in-one protection** Acronis Cyber Protect Cloud offers for backup and cybersecurity needs. - Users appreciate the **reliability** of Acronis Cyber Protect Cloud, noting its seamless backup and recovery capabilities. **Cons:** - Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly during backups and software interactions. - Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, with unclear pricing complicating decision-making. - Users express concern over **poor customer support** , particularly with slow response times and lack of weekend availability. - Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing difficult to navigate initially. - Users face **backup issues** with Acronis Cyber Protect Cloud, particularly with multiple large .pst files and limited weekend support. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **"[Easy Deployment, Intuitive Management, and Great Value](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)"** **Rating:** 5.0/5.0 stars *— Jony d.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536) --- **"[All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)"** **Rating:** 5.0/5.0 stars *— Hatem A.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003) --- #### What Are G2 Users Discussing About Acronis Cyber Protect Cloud? - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 6. [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide. **Average Rating:** 4.6/5.0 **Total Reviews:** 413 **How Do G2 Users Rate PDQ Connect?** - **Ease of Admin:** 9.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Quality of Support:** 9.2/10 (Category avg: 8.8/10) - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind PDQ Connect?** - **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com) - **Company Website:** https://www.PDQ.com - **Year Founded:** 2001 - **HQ Location:** Salt Lake City, Utah, United States - **Twitter:** @admarsenal (987 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17961724/ (366 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 56% Mid-Market, 14% Enterprise #### What Are PDQ Connect's Pros and Cons? **Pros:** - Ease of Use (233 reviews) - Software Deployment (180 reviews) - Easy Deployment (132 reviews) - Easy Setup (129 reviews) - Remote Access (118 reviews) **Cons:** - Missing Features (110 reviews) - Improvement Needed (70 reviews) - Limited Features (56 reviews) - Remote Access Issues (35 reviews) - Deployment Issues (33 reviews) ### What Do G2 Reviewers Say About PDQ Connect? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of PDQ Connect, highlighting its simple setup and efficient management capabilities. - Users appreciate the **easy software deployment** of PDQ Connect, enabling efficient management of multiple devices seamlessly. - Users value the **easy deployment** capabilities of PDQ Connect, enabling efficient software management across diverse environments. - Users commend the **easy setup** of PDQ Connect, facilitating swift and efficient deployment for offline support. - Users value the **remote access capabilities** of PDQ Connect, enhancing support and management for off-site employees. **Cons:** - Users note the **missing features** in PDQ Connect hinder flexibility and efficiency in administrative tasks. - Users seek significant **improvements** in PDQ Connect, including better patch management and enhanced user notifications. - Users note the **limited features** of PDQ Connect, particularly missing functionalities compared to its on-premises counterpart. - Users report **remote access issues** primarily due to poor internet connectivity impacting support capabilities and efficiency. - Users often face **deployment issues** with PDQ Connect, including difficulty distinguishing long device names and creating packages. #### What Are Recent G2 Reviews of PDQ Connect? **"[Straightforward, Fast Remote Support That Makes IT Work Easier](https://www.g2.com/survey_responses/pdq-connect-review-13079062)"** **Rating:** 5.0/5.0 stars *— Abdul Barik G.* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-13079062) --- **"[Quick Setup, Intuitive Interface, and Fast Deployments with PDQ Connect](https://www.g2.com/survey_responses/pdq-connect-review-12890173)"** **Rating:** 4.5/5.0 stars *— Jeff M.* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12890173) --- ### 7. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 778 **How Do G2 Users Rate Datto RMM?** - **Ease of Admin:** 8.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Quality of Support:** 8.4/10 (Category avg: 8.8/10) - **Ease of Use:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Datto RMM?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 63% Small-Business, 33% Mid-Market #### What Are Datto RMM's Pros and Cons? **Pros:** - Ease of Use (82 reviews) - Automation (60 reviews) - Features (51 reviews) - Integrations (50 reviews) - Remote Access (49 reviews) **Cons:** - Remote Access Issues (42 reviews) - Slow Performance (25 reviews) - Feature Issues (24 reviews) - Missing Features (24 reviews) - Needs Improvement (19 reviews) ### What Do G2 Reviewers Say About Datto RMM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites. - Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows. - Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently. - Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly. - Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively. **Cons:** - Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times. - Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls. - Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights. - Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM. - Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability. #### What Are Recent G2 Reviews of Datto RMM? **"[Intuitive and Robust for Remote Management](https://www.g2.com/survey_responses/datto-rmm-review-12725098)"** **Rating:** 5.0/5.0 stars *— Justin C.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12725098) --- **"[Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs](https://www.g2.com/survey_responses/datto-rmm-review-12813084)"** **Rating:** 4.0/5.0 stars *— D S.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084) --- #### What Are G2 Users Discussing About Datto RMM? - [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure) - [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments - [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto) - [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments ### 8. [Atera](https://www.g2.com/products/atera/reviews) The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing Robin by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. Robin doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,202 **How Do G2 Users Rate Atera?** - **Ease of Admin:** 9.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Quality of Support:** 9.0/10 (Category avg: 8.8/10) - **Ease of Use:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Atera?** - **Seller:** [Atera](https://www.g2.com/sellers/atera) - **Company Website:** https://www.atera.com - **Year Founded:** 2011 - **HQ Location:** Tel Aviv - **Twitter:** @AteraCloud (1,675 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/98739/ (415 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 56% Small-Business, 31% Mid-Market #### What Are Atera's Pros and Cons? **Pros:** - Ease of Use (386 reviews) - Automation (273 reviews) - Features (260 reviews) - Efficiency (210 reviews) - Monitoring (184 reviews) **Cons:** - Missing Features (161 reviews) - Limited Features (135 reviews) - Improvement Needed (96 reviews) - Needs Improvement (91 reviews) - Feature Issues (84 reviews) ### What Do G2 Reviewers Say About Atera? *AI-generated summary from verified user reviews* **Pros:** - Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place. - Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access. - Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically. - Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management. - Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow. **Cons:** - Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience. - Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options. - Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows. - Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera. - Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes. #### What Are Recent G2 Reviews of Atera? **"[A practical way to coordinate technicians, users, and infrastructure work](https://www.g2.com/survey_responses/atera-review-13121276)"** **Rating:** 4.5/5.0 stars *— Alamgir H.* [Read full review](https://www.g2.com/survey_responses/atera-review-13121276) --- **"[Atera boosts productivity with automations, WhatsApp, and reports](https://www.g2.com/survey_responses/atera-review-13106823)"** **Rating:** 5.0/5.0 stars *— Fabian M.* [Read full review](https://www.g2.com/survey_responses/atera-review-13106823) --- #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments - [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment - [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment ### 9. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection. **Average Rating:** 4.6/5.0 **Total Reviews:** 962 **How Do G2 Users Rate ESET PROTECT?** - **Ease of Admin:** 8.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind ESET PROTECT?** - **Seller:** [ESET](https://www.g2.com/sellers/eset) - **Company Website:** https://www.eset.com - **Year Founded:** 1992 - **HQ Location:** Bratislava, Slovak Republic - **Twitter:** @ESET (275,702 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 45% Small-Business #### What Are ESET PROTECT's Pros and Cons? **Pros:** - Ease of Use (94 reviews) - Protection (78 reviews) - Reliability (71 reviews) - Security (63 reviews) - Centralized Management (58 reviews) **Cons:** - Learning Curve (32 reviews) - Difficult Configuration (31 reviews) - Not User-Friendly (25 reviews) - Lack of Clarity (23 reviews) - Difficult Navigation (20 reviews) ### What Do G2 Reviewers Say About ESET PROTECT? *AI-generated summary from verified user reviews* **Pros:** - Users value the **straightforward installation and setup** of ESET PROTECT, making it accessible for everyone. - Users highly value the **robust ransomware protection** offered by ESET PROTECT for all endpoint devices. - Users commend the **robust protection against ransomware** provided by ESET PROTECT across diverse platforms. - Users value the **great security** of ESET PROTECT, which effectively protects systems without compromising performance. - Users appreciate the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in monitoring all devices. **Cons:** - Users find ESET PROTECT has a significant **learning curve** , slowing down the onboarding and usage process. - Users find the **difficult configuration** of ESET PROTECT frustrating, as it complicates setup and maintenance processes. - Users find ESET PROTECT **not user-friendly** , citing excessive clicks required to access necessary data and customize dashboards. - Users report a **lack of clarity** in ESET PROTECT’s policy management, hindering effective security monitoring and implementation. - Users find the **difficult navigation** of ESET PROTECT frustrating, hindering efficient implementation and increasing delays. #### What Are Recent G2 Reviews of ESET PROTECT? **"[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)"** **Rating:** 4.0/5.0 stars *— Jonathan B.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-10057911) --- **"[Centralized and Efficient Security Administration](https://www.g2.com/survey_responses/eset-protect-review-12627499)"** **Rating:** 5.0/5.0 stars *— Oscar Humberto G.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12627499) --- #### What Are G2 Users Discussing About ESET PROTECT? - [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for) - [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for) - [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work) - [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos) - [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment ### 10. [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable. **Average Rating:** 4.8/5.0 **Total Reviews:** 727 **How Do G2 Users Rate Patch My PC?** - **Ease of Admin:** 9.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Quality of Support:** 9.7/10 (Category avg: 8.8/10) - **Ease of Use:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Patch My PC?** - **Seller:** [Patch My PC](https://www.g2.com/sellers/patch-my-pc) - **Company Website:** https://patchmypc.com/ - **Year Founded:** 2011 - **HQ Location:** Castle Rock, US - **Twitter:** @PatchMyPC (8,227 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/patchmypc/ (163 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** System Administrator, Systems Administrator - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 52% Enterprise, 44% Mid-Market #### What Are Patch My PC's Pros and Cons? **Pros:** - Patch Management (44 reviews) - Customer Support (33 reviews) - Easy Deployment (29 reviews) - Time-saving (27 reviews) - Ease of Use (26 reviews) **Cons:** - Missing Features (18 reviews) - Lack of Cloud Support (5 reviews) - Update Issues (5 reviews) - Needs Improvement (4 reviews) - Access Issues (3 reviews) ### What Do G2 Reviewers Say About Patch My PC? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient patch management** of Patch My PC, simplifying deployment and enhancing security compliance effortlessly. - Users commend Patch My PC for its **responsive customer support** , facilitating smooth implementation and enhancing compliance efforts. - Users find **easy deployment** with Patch My PC enhances app management and simplifies updates for their IT teams. - Users love the **time-saving automation** features of Patch My PC, simplifying app updates and deployment for IT teams. - Users praise the **ease of use** of Patch My PC, making updates and deployments effortless and efficient. **Cons:** - Users desire a **broader selection of applications** in Patch My PC to enhance functionality and meet diverse needs. - Users feel that the **lack of cloud support** in Patch My PC limits features and usability for multi-user access. - Users find that **update issues** complicate the experience since not all applications update automatically. - Users find that **app availability and update automation** need improvement, impacting the overall effectiveness of Patch My PC. - Users report facing **access issues** with limited app availability and manual downloads for gated software, complicating usability. #### What Are Recent G2 Reviews of Patch My PC? **"[PatchMyPC makes it all easier](https://www.g2.com/survey_responses/patch-my-pc-review-5029762)"** **Rating:** 4.0/5.0 stars *— Claudio M.* [Read full review](https://www.g2.com/survey_responses/patch-my-pc-review-5029762) --- **"[Patch My PC: Fast, Simple App Deployment with a Huge Third-Party App Library](https://www.g2.com/survey_responses/patch-my-pc-review-12877224)"** **Rating:** 5.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/patch-my-pc-review-12877224) --- #### What Are G2 Users Discussing About Patch My PC? - [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) - 1 comment, 1 upvote ### 11. [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 369 **How Do G2 Users Rate Red Hat Ansible Automation Platform?** - **Ease of Admin:** 8.8/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Quality of Support:** 8.3/10 (Category avg: 8.8/10) - **Ease of Use:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Red Hat Ansible Automation Platform?** - **Seller:** [Red Hat](https://www.g2.com/sellers/red-hat) - **Year Founded:** 1993 - **HQ Location:** Raleigh, NC - **Twitter:** @RedHat (300,769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3545/ (19,413 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 36% Mid-Market #### What Are Red Hat Ansible Automation Platform's Pros and Cons? **Pros:** - Automation (46 reviews) - Automation Efficiency (40 reviews) - Easy Integrations (32 reviews) - Task Automation (32 reviews) - Ease of Use (30 reviews) **Cons:** - Learning Curve (13 reviews) - Learning Difficulty (13 reviews) - Complexity (11 reviews) - Complex Setup (11 reviews) - Automation Issues (9 reviews) ### What Do G2 Reviewers Say About Red Hat Ansible Automation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation efficiency** of Red Hat Ansible Automation Platform, simplifying task execution without human intervention. - Users value the **automation efficiency** of Red Hat Ansible Automation Platform, streamlining tasks without human intervention. - Users value the **easy integrations** of Red Hat Ansible Automation Platform, streamlining their automation processes efficiently. - Users value the **task automation** capabilities of Red Hat Ansible, enabling efficient, hands-free operations for repeatable tasks. - Users appreciate the **ease of use** of Red Hat Ansible Automation Platform, enabling efficient multitasking and streamlined operations. **Cons:** - Users face a **steep learning curve** with Ansible, requiring a shift from traditional methods and challenging installations. - Users find the **learning difficulty** of the Red Hat Ansible Automation Platform due to its complexity and daunting environment. - Users find the **complexity of the environment** and licensing challenging, making management and scaling difficult. - Users find the **complex setup** of Red Hat Ansible Automation Platform challenging, particularly when managing dependencies in isolated environments. - Users find **automation issues** with Ansible Automation Platform, citing bugs and limited export functionality as concerns. #### What Are Recent G2 Reviews of Red Hat Ansible Automation Platform? **"[Consistent, Scalable Automation That Boosts Stability and Efficiency](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)"** **Rating:** 5.0/5.0 stars *— Prasanth K.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846) --- **"[Efficient Automation with Some Learning Curves](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247)"** **Rating:** 4.0/5.0 stars *— Jairo R.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247) --- #### What Are G2 Users Discussing About Red Hat Ansible Automation Platform? - [What is Red Hat Ansible Automation Platform used for?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform-used-for) - 1 comment - [Is Red Hat Ansible free?](https://www.g2.com/discussions/is-red-hat-ansible-free) - [What should I automate with Ansible?](https://www.g2.com/discussions/what-should-i-automate-with-ansible) - [What are the three main components in Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-are-the-three-main-components-in-red-hat-ansible-automation-platform) - [What is Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform) ### 12. [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 **How Do G2 Users Rate HCL BigFix?** - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Quality of Support:** 9.2/10 (Category avg: 8.8/10) - **Ease of Use:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind HCL BigFix?** - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Company Website:** https://hcl-software.com/ - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech (425,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1756/ (246,058 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Mid-Market, 36% Enterprise #### What Are HCL BigFix's Pros and Cons? **Pros:** - Automation (1 reviews) - Centralized Management (1 reviews) - Ease of Use (1 reviews) - Endpoint Management (1 reviews) - Patching Efficiency (1 reviews) **Cons:** - Complexity (1 reviews) - Learning Curve (1 reviews) - Poor Interface Design (1 reviews) - Poor Reporting (1 reviews) - Poor UI (1 reviews) ### What Do G2 Reviewers Say About HCL BigFix? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of HCL BigFix, enhancing efficiency in endpoint management and security enforcement. - Users appreciate the **centralized endpoint management** of HCL BigFix, enhancing visibility and security across numerous devices. - Users value the **ease of use** of HCL BigFix for its centralized management and streamlined endpoint operations. - Users value the **real-time visibility and centralized management** of HCL BigFix, enhancing security and reducing operational effort. - Users value the **automated patching efficiency** of HCL BigFix, enhancing security and minimizing operational effort greatly. **Cons:** - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming troubleshooting. - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve for newcomers. - Users find the **poor interface design** of HCL BigFix makes it complex and less intuitive for newcomers. - Users find the **poor reporting** capabilities of HCL BigFix make it difficult to extract useful insights easily. - Users find the **UI complex and less intuitive** , resulting in a steeper learning curve for new users. #### What Are Recent G2 Reviews of HCL BigFix? **"[Best for Server patching](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)"** **Rating:** 5.0/5.0 stars *— Deepak S.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) --- **"[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)"** **Rating:** 5.0/5.0 stars *— Sourabh M.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) --- #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [What does BigFix software do?](https://www.g2.com/discussions/what-does-bigfix-software-do) ### 13. [Ivanti Neurons for Patch Management](https://www.g2.com/products/ivanti-neurons-for-patch-management/reviews) Ivanti Neurons for Patch Management provides actionable threat intelligence through VRR, patch reliability insight and device risk visibility that enables IT teams to prioritize and remediate the vulnerabilities that pose the most danger to their organization. You'll save time and avoid failed patch deployments with patch reliability insights from crowdsourced social sentiment data and anonymized patch deployment telemetry. Take advantage of SLA tracking and the Compliance Reporting Dashboard to take action on devices before they are out of compliance. When it's time to patch, autonomous Patch Configurations deployed to the Ivanti Neurons Agent on devices distribute thoroughly tested patches to thousands of machines in mere minutes. By leveraging Ivanti Neurons for Patch Management to increase the efficiency and effectiveness of patching efforts, your organization can better protect itself from data breaches, ransomware and other threats that stem from software vulnerabilities. **Average Rating:** 4.4/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Ivanti Neurons for Patch Management?** - **Ease of Admin:** 9.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Quality of Support:** 9.1/10 (Category avg: 8.8/10) - **Ease of Use:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Ivanti Neurons for Patch Management?** - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Company Website:** https://www.ivanti.com/ - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti (6,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (3,023 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Mid-Market, 35% Enterprise #### What Are Recent G2 Reviews of Ivanti Neurons for Patch Management? **"[Risk-Aware Patch Management at Scale with Strong Performance](https://www.g2.com/survey_responses/ivanti-neurons-for-patch-management-review-12850379)"** **Rating:** 4.0/5.0 stars *— Erick P.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-patch-management-review-12850379) --- **"[Streamlined, Automated Patch Management with Strong Visibility and Prioritization](https://www.g2.com/survey_responses/ivanti-neurons-for-patch-management-review-12838595)"** **Rating:** 5.0/5.0 stars *— Chitra M.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-patch-management-review-12838595) --- ### 14. [Automox](https://www.g2.com/products/automox/reviews) Automox is the Autonomous Endpoint Management platform built for autonomous from day one. Policy-driven, human-controlled automation gives IT and security teams the speed, clarity, and control to reduce risk and move faster with confidence. Automox unifies automation, visibility, protection, adaptability, and speed in a single, cloud-native platform – enabling teams to automate up to 96% more patches, shorten remediation time, and operate securely at scale across Windows, macOS, and Linux devices. **Average Rating:** 4.5/5.0 **Total Reviews:** 300 **How Do G2 Users Rate Automox?** - **Ease of Admin:** 8.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Automox?** - **Seller:** [Automox](https://www.g2.com/sellers/automox) - **Company Website:** https://www.automox.com - **Year Founded:** 2015 - **HQ Location:** Austin, TX - **Twitter:** @Automox (886 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7941257/ (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Systems Administrator, IT Manager - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 69% Mid-Market, 21% Enterprise #### What Are Automox's Pros and Cons? **Pros:** - Patch Management (95 reviews) - Automation (71 reviews) - Ease of Use (64 reviews) - Easy Deployment (37 reviews) - Time-saving (33 reviews) **Cons:** - Access Issues (17 reviews) - Needs Improvement (15 reviews) - Poor Reporting (15 reviews) - Slow Performance (14 reviews) - Update Issues (14 reviews) ### What Do G2 Reviewers Say About Automox? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effortless automated patch management** of Automox, ensuring systems are consistently up to date. - Users praise Automox for its **effortless automation** of patch management, enhancing security with minimal manual effort. - Users praise the **easy-to-use interface** of Automox, allowing quick navigation and self-learning for effective management. - Users find **easy deployment** with Automox, simplifying patching and management across multiple devices effortlessly. - Users value the **time-saving capabilities** of Automox, allowing teams to focus on strategic IT initiatives effortlessly. **Cons:** - Users experience **access issues** with Automox, often needing to troubleshoot or reinstall agents for connectivity. - Users feel Automox needs improvement in **dashboard customization and reporting options** for enhanced functionality and usability. - Users note **poor reporting** capabilities, highlighting delays and a desire for more comprehensive statistics and visibility. - Users report **slow performance** with Automox, experiencing delays in device reconnection and unreliable remote access. - Users face **update issues** with Automox, including communication failures and lack of support for driver and distribution architecture. #### What Are Recent G2 Reviews of Automox? **"[Flexible Remote Desktop, Fast Ticket Resolution, and Seamless Domain Integration](https://www.g2.com/survey_responses/automox-review-13119346)"** **Rating:** 5.0/5.0 stars *— Eulises L.* [Read full review](https://www.g2.com/survey_responses/automox-review-13119346) --- **"[Simplifying Cybersecurity and Endpoint Management](https://www.g2.com/survey_responses/automox-review-11263953)"** **Rating:** 5.0/5.0 stars *— Johnny C.* [Read full review](https://www.g2.com/survey_responses/automox-review-11263953) --- #### What Are G2 Users Discussing About Automox? - [What is 3rd party patching?](https://www.g2.com/discussions/what-is-3rd-party-patching) - [What is patch management software?](https://www.g2.com/discussions/what-is-patch-management-software) - [Where is Automox based?](https://www.g2.com/discussions/where-is-automox-based) - [What does Automox do?](https://www.g2.com/discussions/what-does-automox-do) ### 15. [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop Remote Support features include: - On-demand quick support access to Windows, Mac, iOS, and Android - Unattended anytime access to Windows, Mac, Android and Linux computers in SOS+10 and Unlimited - High performance - Robust security - Screen sharing for collaboration - Remotely view iOS screens in real-time - File transfer - Remote reboot and reconnect - Endpoint Management Add-on: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively - SSO / SAML integration - Advanced service desk workflow - User and computer grouping - Session recording - In-session voice call - Antivirus (Bitdefender) Add-on - Custom branding - User management - Integration with PSA tools - ServiceNow integration - Chat - User management - Custom branding - Licensed per technician Get started with a free trial! https://www.splashtop.com/products/remote-support **Average Rating:** 4.7/5.0 **Total Reviews:** 258 **How Do G2 Users Rate Splashtop Remote Support?** - **Ease of Admin:** 9.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Quality of Support:** 9.4/10 (Category avg: 8.8/10) - **Ease of Use:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Splashtop Remote Support?** - **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc) - **Company Website:** https://www.splashtop.com - **Year Founded:** 2006 - **HQ Location:** Cupertino, CA - **Twitter:** @splashtop (5,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1944335/ (349 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 57% Small-Business, 36% Mid-Market #### What Are Splashtop Remote Support's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Remote Access (47 reviews) - Remote Support (29 reviews) - Simple (25 reviews) - Reliability (24 reviews) **Cons:** - Remote Access Issues (15 reviews) - Missing Features (9 reviews) - Access Issues (8 reviews) - Connectivity Issues (8 reviews) - Login Issues (7 reviews) ### What Do G2 Reviewers Say About Splashtop Remote Support? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Splashtop Remote Support, appreciating its quick setup and seamless remote access. - Users appreciate the **fast and reliable remote access** of Splashtop, enabling real-time troubleshooting with minimal lag. - Users appreciate the **fast and reliable remote access** of Splashtop Remote Support, enhancing support efficiency and user guidance. - Users appreciate the **simplicity and efficiency** of Splashtop Remote Support, making their daily support tasks easier. - Users highlight the **reliability** of Splashtop Remote Support, enabling efficient and seamless remote assistance for clients. **Cons:** - Users often face **remote access issues** due to conflicts with obscure programs, affecting functionality and experience. - Users wish for **missing features** in Splashtop, such as enhanced monitoring and better multi-monitor support options. - Users face **access issues** with Splashtop, experiencing rare conflicts and occasional connection failures to remote PCs. - Users often experience **connectivity issues** , sometimes requiring alternative solutions or onsite support to resolve them. - Users experience **login issues** with Splashtop, facing problems like unresponsive connections and authorization emails. #### What Are Recent G2 Reviews of Splashtop Remote Support? **"[Reliable, Secure Remote Access That Feels Like You’re There](https://www.g2.com/survey_responses/splashtop-remote-support-review-12999341)"** **Rating:** 5.0/5.0 stars *— Tyler V.* [Read full review](https://www.g2.com/survey_responses/splashtop-remote-support-review-12999341) --- **"[Affordable, Feature-Rich Splashtop with Support That Listens](https://www.g2.com/survey_responses/splashtop-remote-support-review-13000758)"** **Rating:** 5.0/5.0 stars *— Randall C.* [Read full review](https://www.g2.com/survey_responses/splashtop-remote-support-review-13000758) --- #### What Are G2 Users Discussing About Splashtop Remote Support? - [What is Splashtop SOS used for?](https://www.g2.com/discussions/what-is-splashtop-sos-used-for) ### 16. [Tanium](https://www.g2.com/products/tanium/reviews) Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. **Average Rating:** 4.5/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Tanium?** - **Ease of Admin:** 7.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.0/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Ease of Use:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Tanium?** - **Seller:** [Tanium](https://www.g2.com/sellers/tanium) - **Company Website:** https://www.tanium.com/ - **Year Founded:** 2007 - **HQ Location:** Emeryville, CA - **Twitter:** @Tanium (7,243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2109024/ (2,333 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 49% Enterprise, 32% Mid-Market #### What Are Tanium's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Features (7 reviews) - Reliability (4 reviews) - Security (4 reviews) - Visibility (4 reviews) **Cons:** - Learning Curve (4 reviews) - Complexity (3 reviews) - Limited Features (3 reviews) - Insufficient Information (2 reviews) - Needs Improvement (2 reviews) ### What Do G2 Reviewers Say About Tanium? *AI-generated summary from verified user reviews* **Pros:** - Users find **ease of use** in Tanium, particularly for scheduling patches and managing large infrastructures efficiently. - Users appreciate the **speed and clarity** of Tanium, enabling real-time insights and efficient problem-solving across endpoints. - Users value the **reliable real-time visibility** of Tanium, enhancing operational excellence and facilitating quick decision-making. - Users value Tanium for its **exceptional security capabilities** , providing real-time visibility and effective endpoint management solutions. - Users value the **real-time visibility** Tanium provides, enhancing their ability to manage endpoints effectively and proactively. **Cons:** - Users find the **learning curve of Tanium steep** , often overwhelmed by its complexity and lacking clear onboarding resources. - Users find the **complexity** of Tanium challenging, especially for those new to cybersecurity and on-premise management. - Users are frustrated with the **limited features** , especially regarding Linux compatibility and troubleshooting processes. - Users feel that the **insufficient information** and onboarding resources hinder effective navigation and increase troubleshooting time. - Users find that Tanium's **learning curve and onboarding resources need improvement** , impacting initial experience and workflow efficiency. #### What Are Recent G2 Reviews of Tanium? **"[Rapid Endpoint Visibility That Transformed Our Incident Troubleshooting](https://www.g2.com/survey_responses/tanium-review-12742786)"** **Rating:** 4.0/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12742786) --- **"[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)"** **Rating:** 4.5/5.0 stars *— Aswindev P.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12961686) --- ### 17. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. **Average Rating:** 4.4/5.0 **Total Reviews:** 541 **How Do G2 Users Rate N-able N-central?** - **Ease of Admin:** 7.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Quality of Support:** 8.0/10 (Category avg: 8.8/10) - **Ease of Use:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind N-able N-central?** - **Seller:** [N-able](https://www.g2.com/sellers/n-able) - **Company Website:** https://www.n-able.com - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Nable (15,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/n-able (2,287 employees on LinkedIn®) - **Ownership:** NYSE: NABL **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 59% Small-Business, 33% Mid-Market #### What Are N-able N-central's Pros and Cons? **Pros:** - Ease of Use (188 reviews) - Automation (116 reviews) - Features (112 reviews) - Remote Access (89 reviews) - Monitoring (80 reviews) **Cons:** - Missing Features (87 reviews) - Feature Issues (65 reviews) - Needs Improvement (61 reviews) - Learning Curve (47 reviews) - Not User-Friendly (47 reviews) ### What Do G2 Reviewers Say About N-able N-central? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of N-able N-central, which simplifies remote management and integration of tools. - Users value the **automation capabilities** of N-able N-central, appreciating the control and flexibility it provides. - Users value the **customizable scripting options** and excellent remote access for effective IT management in N-able N-central. - Users value the **solid remote access** features of N-able N-central, enhancing monitoring and management capabilities. - Users value the **extensive monitoring capabilities** of N-able N-central, enabling proactive support without client disruption. **Cons:** - Users find the **missing features** in N-able N-central, like better chat and credential management, frustrating for support tasks. - Users experience **feature issues** with N-able N-central, including bugs, inconsistent filters, and a lack of reporting. - Users express frustration with the **inability to edit filters** and the complexity of managing patches in N-able N-central. - Users experience a challenging **learning curve** with N-able N-central due to scattered documentation and complexity. - Users find the **user interface confusing** , often struggling with navigation and frequent issues with the take control feature. #### What Are Recent G2 Reviews of N-able N-central? **"[N-central - Great software to manage a fleet of device and get proper information](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)"** **Rating:** 4.5/5.0 stars *— Jeremi D.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-13077800) --- **"[Very powerful, flexible platform with strong integrations and automation](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)"** **Rating:** 5.0/5.0 stars *— Patrick K.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749) --- #### What Are G2 Users Discussing About N-able N-central? - [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment - [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do) - [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central) - [What is N Central?](https://www.g2.com/discussions/what-is-n-central) ### 18. [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the entire environment. Key features of Acronis Cyber Protect include: · Cyberthreat protection: Using artificial intelligence (AI) and machine learning (ML), proactively secures data, applications and systems, from advanced cyberattacks, including ransomware and other forms of malware. · Rapid Recovery: Reduced dependency on central IT support empowers users to initiate one-click recovery of distributed endpoints, including bare-metal recovery of physical workloads. · Reduced TCO: Broad, multigenerational OS support, enables vendor consolidation while ensuring comprehensive protection. · Simplified management: Centralized management includes local autonomy and seamless integration with existing third-party tools to provide a unified view of backup and recovery operations along with broad, multigenerational OS support. · Data sovereignty: With the use of Acronis’ extensive network of global data centers, users can ensure compliance and master regional data sovereignty laws, offering peace of mind and regulatory compliance. Acronis is majority-owned by EQT. **Average Rating:** 4.3/5.0 **Total Reviews:** 657 **How Do G2 Users Rate Acronis Cyber Protect?** - **Ease of Admin:** 8.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **Quality of Support:** 8.3/10 (Category avg: 8.8/10) - **Ease of Use:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Acronis Cyber Protect?** - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) - **Ownership:** Acronis is majority-owned by EQT **Who Uses This Product?** - **Who Uses This:** Support Analyst, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small-Business, 40% Mid-Market #### What Are Acronis Cyber Protect's Pros and Cons? **Pros:** - Backup Solutions (10 reviews) - Ease of Use (8 reviews) - Features (8 reviews) - Data Recovery (5 reviews) - Security (5 reviews) **Cons:** - Expensive (6 reviews) - Complexity (4 reviews) - Difficult Learning (4 reviews) - Poor Customer Support (4 reviews) - Slow Performance (4 reviews) ### What Do G2 Reviewers Say About Acronis Cyber Protect? *AI-generated summary from verified user reviews* **Pros:** - Users value the **all-in-one backup and cybersecurity** solution of Acronis Cyber Protect for seamless management and quick recovery. - Users find Acronis Cyber Protect to have an **intuitive interface** , making backup and cybersecurity management seamless and efficient. - Users appreciate the **all-in-one solution** of Acronis Cyber Protect, seamlessly integrating backup and cybersecurity features. - Users appreciate the **quick and efficient data recovery** offered by Acronis Cyber Protect, enhancing business continuity. - Users appreciate the **all-in-one security and backup solution** of Acronis Cyber Protect, streamlining data management effectively. **Cons:** - Users find Acronis Cyber Protect to be **expensive** , making it less accessible for smaller businesses and budgets. - Users find the **complexity** of Acronis Cyber Protect challenging, particularly during initial setup and configuration. - Users find the **difficult learning curve** of Acronis Cyber Protect to be frustrating, especially for those unfamiliar with IT tools. - Users express frustration over **poor customer support** , highlighting delays and lack of accountability from the Acronis team. - Users often experience **slow performance** with Acronis Cyber Protect, particularly affecting older machines and user onboarding. #### What Are Recent G2 Reviews of Acronis Cyber Protect? **"[Effortless Backup and Disaster Recovery](https://www.g2.com/survey_responses/acronis-cyber-protect-review-12712384)"** **Rating:** 4.5/5.0 stars *— VIVEK KUMAR D.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-review-12712384) --- **"[Comprehensive Protection with Single pane of glass Management](https://www.g2.com/survey_responses/acronis-cyber-protect-review-12711723)"** **Rating:** 4.5/5.0 stars *— Dave P.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-review-12711723) --- #### What Are G2 Users Discussing About Acronis Cyber Protect? - [Is Acronis free software?](https://www.g2.com/discussions/is-acronis-free-software) - [What is the best backup solution for enterprise?](https://www.g2.com/discussions/what-is-the-best-backup-solution-for-enterprise) - 1 comment - [What is Acronis software?](https://www.g2.com/discussions/what-is-acronis-software) - [Does Acronis do incremental backup?](https://www.g2.com/discussions/does-acronis-do-incremental-backup) - 1 comment - [Is Acronis cyber protect an antivirus?](https://www.g2.com/discussions/is-acronis-cyber-protect-an-antivirus) ### 19. [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) ManageEngine Patch Manager Plus is a comprehensive, automated patch management solution designed to keep enterprise systems secure and up-to-date. It supports multiple operating systems, including Windows, macOS, and Linux, as well as over 850 third-party applications. By automating the entire patch management process—from detection and assessment to deployment and reporting—Patch Manager Plus helps organizations enhance system stability, ensure compliance, and protect against vulnerabilities. Key Features and Functionality: - Automated Patch Management: Streamlines the entire patching process by automating the detection, download, testing, approval, and deployment of patches. - Cross-Platform Support: Provides seamless patching capabilities for Windows, macOS, and Linux systems, ensuring comprehensive coverage across diverse IT environments. - Third-Party Application Patching: Manages and deploys patches for over 850 third-party applications, including popular software like Adobe, Java, and WinRAR. - Flexible Deployment Policies: Allows customization of patch deployment schedules and policies to align with organizational needs and minimize disruption. - Patch Testing and Approval: Enables the creation of test groups to assess patches before widespread deployment, reducing the risk of system issues. - Windows 10 Feature Update Deployment: Facilitates the deployment of the latest Windows 10 feature updates, ensuring systems remain current without compromising productivity. - Patch Compliance and Reporting: Offers real-time audits and comprehensive reports to monitor patch compliance and system health across the network. Primary Value and User Benefits: Patch Manager Plus addresses the critical need for timely and efficient patch management in today's complex IT environments. By automating the patching process across multiple operating systems and applications, it significantly reduces the manual effort required from IT administrators. This automation not only enhances operational efficiency but also strengthens security by promptly addressing vulnerabilities. Additionally, the solution's comprehensive reporting and compliance features ensure organizations meet industry standards and maintain a robust security posture. **Average Rating:** 4.5/5.0 **Total Reviews:** 189 **How Do G2 Users Rate ManageEngine Patch Manager Plus?** - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Quality of Support:** 8.5/10 (Category avg: 8.8/10) - **Ease of Use:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind ManageEngine Patch Manager Plus?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 61% Mid-Market, 22% Enterprise #### What Are ManageEngine Patch Manager Plus's Pros and Cons? **Pros:** - Patch Management (11 reviews) - Ease of Use (8 reviews) - Patching Efficiency (8 reviews) - Automation (7 reviews) - Reliability (4 reviews) **Cons:** - Patching Issues (8 reviews) - Missing Features (4 reviews) - Access Issues (2 reviews) - Insufficient Information (2 reviews) - Limitations (2 reviews) ### What Do G2 Reviewers Say About ManageEngine Patch Manager Plus? *AI-generated summary from verified user reviews* **Pros:** - Users value the **reliable patching automation** in ManageEngine Patch Manager Plus, enhancing efficiency across multiple servers. - Users appreciate the **ease of use** of ManageEngine Patch Manager Plus, simplifying patch management across servers. - Users value the **patching efficiency** of ManageEngine Patch Manager Plus for its ease and flexibility in execution. - Users value the **reliable patching automation** of ManageEngine Patch Manager Plus, streamlining server management effectively. - Users find ManageEngine Patch Manager Plus to be a **reliable patching automation** tool that simplifies server management. **Cons:** - Users face **patching issues** due to lack of detailed failure information and unsupported uninstallation processes. - Users are disappointed by the **missing features** in ManageEngine Patch Manager Plus, limiting customization and ease of use. - Users experience **access issues** due to complex management of custom groups and remote office synchronization. - Users find the **insufficient information** on patch installation failures frustrating and difficult to troubleshoot. - Users face **uninstallation limitations** with ManageEngine, needing manual methods for patches and limited BIOS support. #### What Are Recent G2 Reviews of ManageEngine Patch Manager Plus? **"[Saves Time with Automated, Centralized Patch Management](https://www.g2.com/survey_responses/manageengine-patch-manager-plus-review-12829203)"** **Rating:** 4.5/5.0 stars *— Manivasagam M.* [Read full review](https://www.g2.com/survey_responses/manageengine-patch-manager-plus-review-12829203) --- **"[Essential Security Tool with Room for Improvement](https://www.g2.com/survey_responses/manageengine-patch-manager-plus-review-12567756)"** **Rating:** 4.0/5.0 stars *— Ajay B.* [Read full review](https://www.g2.com/survey_responses/manageengine-patch-manager-plus-review-12567756) --- #### What Are G2 Users Discussing About ManageEngine Patch Manager Plus? - [What benefits does patch management?](https://www.g2.com/discussions/what-benefits-does-patch-management) - 1 comment - [What is Patch Manager?](https://www.g2.com/discussions/what-is-patch-manager) - [What is Patch Manager Plus?](https://www.g2.com/discussions/what-is-patch-manager-plus) - 2 comments - [What is ManageEngine Patch Manager Plus?](https://www.g2.com/discussions/what-is-manageengine-patch-manager-plus) ### 20. [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT environments are complex, distributed, and constantly changing—and traditional consoles often don’t provide the visibility or speed required to stay ahead. Right Click Tools closes those gaps. By bringing real-time insights, one-click actions, and scalable automation directly into the tools IT already uses, it enables teams to see issues clearly, fix them quickly, and move on with confidence. Right Click Tools is built for the IT professionals responsible for keeping endpoints healthy, secure, and compliant. This includes systems administrators who need to troubleshoot and remediate issues quickly; IT directors who are focused on reducing risk, improving efficiency, and maintaining compliance; and security leaders who require real-time visibility into vulnerabilities like missing encryption, policy drift, or privileged access. Whether an organization manages thousands of devices on-premises, across hybrid environments, or entirely in the cloud, Right Click Tools gives teams the control and consistency required to support a modern, distributed workforce. Core features include real-time visibility, bulk automation, and powerful remediation capabilities that dramatically streamline endpoint management. IT teams can instantly surface non compliant devices, check encryption and patch status, manage local admin rights, deploy software, or kill rogue processes—all without scripting or switching tools. Right Click Tools becomes even more powerful with its three specialized add on modules: the Patching module delivers advanced patch reporting and compliance enforcement; the Privileged Access module enables controlled elevation and temporary admin rights without compromising security; and the Insights module provides rich dashboards and analytics that highlight vulnerabilities, policy drift, and operational gaps. Together, these capabilities give organizations the unified control, speed, and intelligence they need to identify issues quickly and remediate them at scale. What sets Right Click Tools apart is its unique combination of speed, simplicity, and depth. It brings together capabilities that would otherwise require multiple disconnected tools—or deep PowerShell expertise—and makes them intuitive and accessible to IT teams of any skill level. Its tight integration with both ConfigMgr and Intune, including a browser extension for the Intune console and advanced automation via Recast Management Server, gives organizations a seamless experience across cloud and on-premises environments. Trusted by more than 60,000 IT professionals worldwide, Right Click Tools consistently reduces risk, improves compliance, and saves teams hundreds of hours annually. It’s the essential toolkit for organizations that want to manage endpoints smarter, faster, and more securely—no scripting required. **Average Rating:** 4.8/5.0 **Total Reviews:** 60 **How Do G2 Users Rate Right Click Tools?** - **Ease of Admin:** 9.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.4/10 (Category avg: 8.8/10) - **Ease of Use:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Right Click Tools?** - **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software) - **Company Website:** https://www.recastsoftware.com - **Year Founded:** 2015 - **HQ Location:** St. Louis Park - **Twitter:** @RecastSoftware (2,103 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (174 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 75% Enterprise, 23% Mid-Market #### What Are Right Click Tools's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Features (9 reviews) - Automation (8 reviews) - Customer Support (6 reviews) - Useful (5 reviews) **Cons:** - Integration Issues (4 reviews) - Access Restrictions (2 reviews) - Implementation Issues (2 reviews) - Access Issues (1 reviews) - Authentication Issues (1 reviews) ### What Do G2 Reviewers Say About Right Click Tools? *AI-generated summary from verified user reviews* **Pros:** - Users find Right Click Tools **incredibly easy to use** , significantly streamlining their daily IT management tasks. - Users praise the **game-changing features** of Right Click Tools, enhancing application deployment and automation significantly. - Users value the **automation features** of Right Click Tools, significantly reducing time spent on mundane tasks. - Users praise the **excellent customer support** of Right Click Tools, enhancing efficiency and satisfaction in IT management. - Users find the **Remote Software Center** feature extremely beneficial, enhancing productivity and simplifying daily SCCM tasks. **Cons:** - Users struggle with **integration issues** as the cloud migration slows, impacting management of remote devices. - Users find **access restrictions confusing** , leading to unnecessary clutter from unlicensed products in Right Click Tools. - Users face **implementation issues** with Right Click Tools, particularly with slower cloud migration and lack of Microsoft Intune integration. - Users often face **access issues** due to permissions, making it difficult to use Right Click Tools effectively. - Users find **authentication issues** challenging, noting difficulties with permissions that hinder their overall experience. #### What Are Recent G2 Reviews of Right Click Tools? **"[Right click tool review](https://www.g2.com/survey_responses/right-click-tools-review-12906491)"** **Rating:** 5.0/5.0 stars *— abhijeet g.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906491) --- **"[Streamlining Endpoint Management and Troubleshooting](https://www.g2.com/survey_responses/right-click-tools-review-12906975)"** **Rating:** 5.0/5.0 stars *— Kabeer M.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906975) --- #### What Are G2 Users Discussing About Right Click Tools? - [What is Right Click Tools used for?](https://www.g2.com/discussions/what-is-right-click-tools-used-for) - 1 comment ### 21. [Avast Small Business Cybersecurity Solutions](https://www.g2.com/products/avast-small-business-cybersecurity-solutions/reviews) Essential cyber protection and security control for your small business Avast Essential Business Security helps deliver device security for small businesses that want remote visibility and centrally controlled protection against viruses, phishing, ransomware, and advanced cyberattacks.  Avast Small Business Solutions deliver next-gen endpoint protection for business Windows PCs, Mac, and Windows servers that you can manage anywhere via a web browser. Our robust, easy-to-use security for devices and data is designed to keep small organizations and their employees safer online. Avast antivirus with multiple layers of security, online privacy, and remote-control features provides powerful cybersecurity controlled via a cloud-based management console. **Average Rating:** 4.3/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Avast Small Business Cybersecurity Solutions?** - **Ease of Admin:** 9.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Quality of Support:** 8.7/10 (Category avg: 8.8/10) - **Ease of Use:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Avast Small Business Cybersecurity Solutions?** - **Seller:** [Gen Digital](https://www.g2.com/sellers/gen-digital) - **Year Founded:** 2022 - **HQ Location:** Tempe, Arizona - **Twitter:** @GenDigitalInc (4,481 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gendigitalinc (3,500 employees on LinkedIn®) - **Ownership:** NASDAQ: GEN **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Mid-Market, 39% Small-Business #### What Are Avast Small Business Cybersecurity Solutions's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Centralized Management (1 reviews) - Cloud Management (1 reviews) - Cloud Services (1 reviews) - Connectivity (1 reviews) **Cons:** - Compatibility Issues (1 reviews) - Complex Installation (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Inadequate Protection (1 reviews) ### What Do G2 Reviewers Say About Avast Small Business Cybersecurity Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **accessibility** of Avast, with an easy-to-use interface that simplifies security management across devices. - Users value the **centralized management** of Avast, appreciating its ease of use and ability to monitor multiple devices. - Users value the **cloud-based management** of Avast, enabling easy remote security oversight for their growing teams. - Users appreciate the **cloud-based management** of Avast, enabling easy remote security monitoring for their growing teams. - Users value the **real-time monitoring** provided by Avast Small Business Cybersecurity Solutions, enhancing connectivity and security. **Cons:** - Users find the **initial setup and compatibility** with Avast Small Business Cybersecurity Solutions to be somewhat complex. - Users find the **initial setup complex** and face compatibility challenges that hinder smooth usage of Avast solutions. - Users find the **initial setup and compatibility** of Avast Small Business Cybersecurity Solutions somewhat complex and challenging. - Users find the **initial setup complex** , leading to compatibility issues that complicate the overall experience. - Users report **inadequate protection** on older devices, leading to occasional performance issues with Avast solutions. #### What Are Recent G2 Reviews of Avast Small Business Cybersecurity Solutions? **"[Advanced protection with remote management capabilities](https://www.g2.com/survey_responses/avast-small-business-cybersecurity-solutions-review-10465737)"** **Rating:** 4.5/5.0 stars *— Siddhant P.* [Read full review](https://www.g2.com/survey_responses/avast-small-business-cybersecurity-solutions-review-10465737) --- **"[The Detailed View about Avast](https://www.g2.com/survey_responses/avast-small-business-cybersecurity-solutions-review-11127160)"** **Rating:** 4.5/5.0 stars *— Blessed J.* [Read full review](https://www.g2.com/survey_responses/avast-small-business-cybersecurity-solutions-review-11127160) --- #### What Are G2 Users Discussing About Avast Small Business Cybersecurity Solutions? - [What is Avast Business CloudCare used for?](https://www.g2.com/discussions/what-is-avast-business-cloudcare-used-for) - [What is Avast Business for Linux used for?](https://www.g2.com/discussions/what-is-avast-business-for-linux-used-for) - [What is the difference between Avast Free and Pro?](https://www.g2.com/discussions/what-is-the-difference-between-avast-free-and-pro) - [Is Avast a legitimate company?](https://www.g2.com/discussions/is-avast-a-legitimate-company) - [Is Avast Pro worth?](https://www.g2.com/discussions/is-avast-pro-worth) ### 22. [Splashtop Autonomous Endpoint Management](https://www.g2.com/products/splashtop-autonomous-endpoint-management/reviews) Splashtop Autonomous Endpoint Management (AEM) is an automation-led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop AEM enables IT to: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively **Average Rating:** 4.5/5.0 **Total Reviews:** 68 **How Do G2 Users Rate Splashtop Autonomous Endpoint Management?** - **Ease of Admin:** 9.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Quality of Support:** 9.3/10 (Category avg: 8.8/10) - **Ease of Use:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Splashtop Autonomous Endpoint Management?** - **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc) - **Company Website:** https://www.splashtop.com - **Year Founded:** 2006 - **HQ Location:** Cupertino, CA - **Twitter:** @splashtop (5,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1944335/ (349 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 53% Mid-Market, 34% Small-Business #### What Are Splashtop Autonomous Endpoint Management's Pros and Cons? **Pros:** - Ease of Use (20 reviews) - Reliability (18 reviews) - Remote Access (17 reviews) - Security (14 reviews) - Features (11 reviews) **Cons:** - Missing Features (12 reviews) - Limited Features (6 reviews) - Limitations (5 reviews) - Needs Improvement (5 reviews) - Remote Access Issues (4 reviews) ### What Do G2 Reviewers Say About Splashtop Autonomous Endpoint Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Splashtop, noting its intuitive interface and seamless integration into workflows. - Users value the **reliability** of Splashtop Endpoint Management for timely updates and seamless software compatibility. - Users love the **easy remote access** of Splashtop, facilitating quick troubleshooting and efficient team collaboration. - Users value the **robust security features** of Splashtop, ensuring comprehensive protection against threats and seamless updates. - Users praise the **intuitive interface and automation features** of Splashtop, enhancing efficiency and proactive management significantly. **Cons:** - Users find that Splashtop lacks **advanced reporting and compliance features** , limiting its effectiveness for strict regulatory needs. - Users note **limited features** in Splashtop Autonomous Endpoint Management, hoping for improvements in software updates and reporting. - Users find **limited admin functionality** challenging in large organizations, affecting efficiency and reporting capabilities. - Users note that Splashtop Autonomous Endpoint Management shows **excessive memory and CPU usage** on some systems, impacting performance. - Users experience **remote access issues** due to IP conflicts and background service disruptions affecting connectivity. #### What Are Recent G2 Reviews of Splashtop Autonomous Endpoint Management? **"[Centralized Management with Seamless Updates](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12500494)"** **Rating:** 4.5/5.0 stars *— Calvin M.* [Read full review](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12500494) --- **"[Comprehensive Endpoint Management with Powerful Automation and Visibility](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-13077577)"** **Rating:** 4.0/5.0 stars *— Verified User in Consulting* [Read full review](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-13077577) --- ### 23. [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity. **Average Rating:** 4.2/5.0 **Total Reviews:** 63 **How Do G2 Users Rate ConnectWise RMM?** - **Ease of Admin:** 7.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10) - **Quality of Support:** 7.5/10 (Category avg: 8.8/10) - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ConnectWise RMM?** - **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise) - **Company Website:** https://www.connectwise.com/ - **Year Founded:** 1982 - **HQ Location:** Tampa, FL - **Twitter:** @ConnectWise (14,926 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/48576/ (3,388 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 26% Mid-Market #### What Are ConnectWise RMM's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Remote Access (12 reviews) - Automation (9 reviews) - All-in-One Solution (8 reviews) - User Interface (8 reviews) **Cons:** - Missing Features (7 reviews) - Poor Customer Support (7 reviews) - Feature Issues (5 reviews) - Integration Issues (5 reviews) - Expensive (4 reviews) ### What Do G2 Reviewers Say About ConnectWise RMM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ConnectWise RMM, finding it helpful for monitoring and automation tasks. - Users value the **seamless remote access** of ConnectWise RMM, enabling efficient support from any location with minimal lag. - Users value **automation** in ConnectWise RMM, appreciating its convenience in managing tasks and enhancing security. - Users value the **All-in-One Solution** of ConnectWise RMM for its simplicity and effective management capabilities. - Users appreciate the **user-friendly interface** of ConnectWise RMM, enhancing visibility and efficiency in managing organizations. **Cons:** - Users are frustrated with the **missing features** in ConnectWise RMM, hindering workflow and reporting efficiency. - Users experience **poor customer support** , often facing delays and communication issues that hinder prompt issue resolution. - Users find **feature issues** in ConnectWise RMM, leading to complexity and underutilization for smaller businesses. - Users face significant **integration issues** with ConnectWise RMM, impacting functionality and causing connectivity problems. - Users find ConnectWise RMM to be **expensive** due to charges per device and per technician, seeking more affordable options. #### What Are Recent G2 Reviews of ConnectWise RMM? **"[Connectwise RMM is a delight to work with, it has what it takes to be a competitive RMM tool.](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634)"** **Rating:** 5.0/5.0 stars *— Parag R.* [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634) --- **"[Access and maintain your endpoints from a web browser](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101) --- #### What Are G2 Users Discussing About ConnectWise RMM? - [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) - 1 comment - [What is Continuum command?](https://www.g2.com/discussions/what-is-continuum-command) - [What is Continuum RMM?](https://www.g2.com/discussions/what-is-continuum-rmm) ### 24. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ **Average Rating:** 4.5/5.0 **Total Reviews:** 250 **How Do G2 Users Rate Hexnode UEM?** - **Ease of Admin:** 9.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Quality of Support:** 9.1/10 (Category avg: 8.8/10) - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Hexnode UEM?** - **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc) - **Company Website:** https://www.mitsogo.com/ - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @thehexnode (17,615 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4823816/ (497 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Business Analyst, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Mid-Market, 36% Small-Business #### What Are Hexnode UEM's Pros and Cons? **Pros:** - Features (29 reviews) - Device Management (24 reviews) - Ease of Use (22 reviews) - Customer Support (17 reviews) - App Management (11 reviews) **Cons:** - Missing Features (12 reviews) - Device Management (9 reviews) - Limited Features (9 reviews) - Expensive (8 reviews) - Lacking Features (8 reviews) ### What Do G2 Reviewers Say About Hexnode UEM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of Hexnode UEM, enhancing their ability to manage and configure features effortlessly. - Users appreciate the **cross-platform device management** of Hexnode UEM, simplifying setup and profile management for everyone. - Users appreciate the **ease of use** of Hexnode UEM, praising its simplicity and responsive 24/7 support. - Users appreciate the **stellar customer support** of Hexnode UEM, which provides excellent assistance when needed. - Users value the **easy app management** features of Hexnode UEM, enhancing control and navigation for administrators. **Cons:** - Users find the **missing features** in Hexnode UEM frustrating, particularly for user management and Kiosk mode functionality. - Users are frustrated with the **cumbersome MFA process** for bulk device removal, leading to time waste and inbox clutter. - Users are disappointed that Hexnode UEM has **limited features** , particularly for end-user management and Windows support. - Users find the **pricing to be quite expensive** , especially for smaller teams seeking flexibility in plans. - Users are frustrated by the **lack of advanced features** , which limits customization and insights in Hexnode UEM. #### What Are Recent G2 Reviews of Hexnode UEM? **"[Easy, Discreet Device Management with Great Value for Charities](https://www.g2.com/survey_responses/hexnode-uem-review-12981023)"** **Rating:** 5.0/5.0 stars *— James F.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12981023) --- **"[Clean, Intuitive Device Management That Just Works](https://www.g2.com/survey_responses/hexnode-uem-review-12917877)"** **Rating:** 5.0/5.0 stars *— Armand S.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12917877) --- #### What Are G2 Users Discussing About Hexnode UEM? - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) - [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment - [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm) ### 25. [Adaptiva](https://www.g2.com/products/adaptiva/reviews) Adaptiva OneSite is a sophisticated AI-driven endpoint management solution designed to optimize the patching and management of endpoints on a large scale. This platform employs an adaptive and autonomous approach, enabling IT and security teams to automate essential processes without requiring manual intervention. By minimizing the need for human effort, OneSite accelerates the patching process and bolsters continuous security across various network environments. The primary audience for Adaptiva OneSite consists of IT departments and security teams within large enterprises that oversee extensive networks of endpoints. These organizations often grapple with the dual challenge of maintaining security and compliance while ensuring operational efficiency. OneSite Patch effectively addresses these challenges by offering hands-free automation that delivers patches, software updates, and vulnerability remediations in real time. This capability is vital for organizations aiming to reduce disruptions to network performance while upholding a strong security posture. OneSite Patch distinguishes itself within the endpoint management category through its seamless integration with prominent security solutions, including CrowdStrike Exposure Management, SentinelOne Singularity Platform, and Microsoft Defender for Endpoint. Such integration ensures that vulnerabilities are prioritized and remediated automatically, enabling organizations to respond quickly to emerging threats. Moreover, OneSite Patch serves as the foundational technology for Tenable Patch Management, further solidifying its credibility and effectiveness in the competitive landscape of endpoint management solutions. Key features of Adaptiva OneSite encompass autonomous patch management, software distribution via OneSite Anywhere, and automated endpoint health checks and remediation through OneSite Health. These features collectively empower organizations to enhance operational efficiency, mitigate security risks, and maximize patching speed across millions of endpoints. By utilizing Adaptiva OneSite, enterprises can gain greater control over their endpoint management processes, ensuring that their networks remain secure and compliant in an increasingly complex threat environment. This comprehensive approach not only streamlines operations but also fortifies the overall security framework, making it an essential tool for modern IT and security teams. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Adaptiva?** - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Quality of Support:** 9.9/10 (Category avg: 8.8/10) - **Ease of Use:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Adaptiva?** - **Seller:** [Adaptiva](https://www.g2.com/sellers/adaptiva) - **Company Website:** https://adaptiva.com/ - **Year Founded:** 2011 - **HQ Location:** Kirkland, Washington, United States - **Twitter:** @adaptiva (1,822 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/adaptiva (95 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 87% Enterprise, 10% Mid-Market #### What Are Adaptiva's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Reliability (6 reviews) - Ease of Use (4 reviews) - Security (4 reviews) - Patch Management (3 reviews) **Cons:** - Insufficient Information (2 reviews) - Missing Features (2 reviews) - Needs Improvement (2 reviews) - Access Issues (1 reviews) - File Transfer Issues (1 reviews) ### What Do G2 Reviewers Say About Adaptiva? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **superb customer support** of Adaptiva for its responsiveness and technical expertise in resolving issues. - Users value the **reliability** of Adaptiva, praising its automated patching and outstanding support for seamless operations. - Users value the **ease of use** with Adaptiva, streamlining operations and enhancing efficiency across their global infrastructure. - Users benefit from the **automated patch management** that enhances security and minimizes manual effort across varied systems. - Users commend Adaptiva for its **automated patch management** , enhancing security and efficiency while minimizing manual intervention. **Cons:** - Users find **insufficient information** on operational issues and limited access to resources on the Adaptiva Support Portal. - Users find the **lack of publicly available support resources** limits their ability to troubleshoot effectively with Adaptiva. - Users feel that Adaptiva needs improvement in **reporting detail options and delivery optimization** to enhance functionality. - Users face **access issues** with limited operational support information, requiring a login for KB articles and training materials. - Users report **file transfer issues** due to missing content download expedite and delivery optimization problems. #### What Are Recent G2 Reviews of Adaptiva? **"[Superb support](https://www.g2.com/survey_responses/adaptiva-review-11535837)"** **Rating:** 5.0/5.0 stars *— George Y.* [Read full review](https://www.g2.com/survey_responses/adaptiva-review-11535837) --- **"[Amazing product with stellar customer support.](https://www.g2.com/survey_responses/adaptiva-review-11326407)"** **Rating:** 5.0/5.0 stars *— Johan N.* [Read full review](https://www.g2.com/survey_responses/adaptiva-review-11326407) --- #### What Are G2 Users Discussing About Adaptiva? - [What does Onesite do?](https://www.g2.com/discussions/what-does-onesite-do) - [Is RealPage an ERP system?](https://www.g2.com/discussions/is-realpage-an-erp-system) - [What is Property Management Software?](https://www.g2.com/discussions/what-is-property-management-software) ## What Is Patch Management Software? [Vulnerability Management Software](https://www.g2.com/categories/vulnerability-management) ## What Software Categories Are Similar to Patch Management Software? - [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) - [Remote Support Software](https://www.g2.com/categories/remote-support) - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)