Honestly, the fact that I don’t have to juggle five different tools anymore. Having backup, cybersecurity, and patch management all handled by one single, lightweight agent is a lifesaver for system performance and my sanity. Review collected by and hosted on G2.com.

The console can be pretty frustrating and unintuitive at times, and it doesn't always work exactly the way you want it to. You definitely have to spend a decent amount of time messing around with it and learning its quirks before you can fully understand how everything works. The console works well, but, little things like the overview report, dont show the reported items sometimes, so you need to identify the item and looks up unitarily Review collected by and hosted on G2.com.

performance, Ai intelligence, prcing and ROI Review collected by and hosted on G2.com.

1. Complex Licensing and Pricing

Many users find the licensing model confusing because features are split across multiple add-on packs and service tiers. This can make quoting and forecasting costs difficult, especially for MSPs.

2. Performance Issues

Users frequently report that the management portal can be slow, particularly when handling large environments, backups, or multiple tenants. Dashboard loading delays are a recurring complaint. Review collected by and hosted on G2.com.

Acronis Cyber Protect Cloud offers an all-in-one platform for backup and cybersecurity. The centralized dashboard, reliable backup and recovery, ransomware protection, and Microsoft 365 backup make it easy to manage and secure customer environments efficiently. Review collected by and hosted on G2.com.

Overall, I haven't faced any major issues with Acronis Cyber Protect Cloud. The only thing I feel could be better is the reporting and dashboard customization, as having more flexibility would make customer reporting easier. Apart from that, the platform works well and has been reliable in our experience. Review collected by and hosted on G2.com.

Acronis Cyber Protect Cloud is praised for its integrated approach to cybersecurity, bringing backup, disaster recovery, and advanced anti-malware protection together in a single platform. It also offers AI-driven insights and multi-tenant management, which helps service providers manage multiple clients more efficiently. The platform is clearly built for Managed Service Providers (MSPs) and IT teams, with a single agent, console, and license model that simplifies day-to-day operations.

Key benefits include comprehensive protection across backup, disaster recovery, AI-based malware protection, remote assistance, and security. Centralized management makes it easier for IT teams to handle backups and security tasks from one console, while the AI-enhanced features strengthen ransomware protection and improve malware detection. Flexible pricing supports predictable costs and transparent billing, allowing partners and IT teams to scale without added complexity. Overall, the user-friendly interface and efficient management tools reduce complexity and boost productivity, and the focus on compliance and integrated protection makes it a strong option for businesses looking for secure backup solutions.

Acronis Cyber Protect Cloud feels like a transformative solution for businesses and MSPs that want to improve both their cybersecurity posture and their operational efficiency. Review collected by and hosted on G2.com.

Some users have noted that the portal can occasionally be slow to respond, especially during peak usage or large-scale operations Review collected by and hosted on G2.com.

I use Acronis Cyber Protect Cloud for Backup, XDR, EDR, and the management of PCs and servers. I find the backup feature perfect and appreciate how it allows me to manage updates and EDR for our PCs. It's simple but complete, which makes it valuable. When setting up something, the questions are designed to guide me easily, so I just have to follow them to set it up. The initial setup was very easy, taking just minutes the first time. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I appreciate that the initial setup of Acronis Cyber Protect Cloud is relatively straightforward. I also like the management, which is great and is all handled through a single console with tabs relating to each section of the product. Review collected by and hosted on G2.com.

Google Workspace backup is still unable to be configured to use OUs, and MS365 backup in a similar vein is an 'all-or-one at a time' approach, which can be uncomfortable to explain to end-users/customers. Google integration was not completed, and Disaster Recovery was originally poorly configured, but is much better now. Review collected by and hosted on G2.com.

I use Acronis Cyber Protect Cloud for protecting my company's data in case of any disaster. I've found the user experience to be very good. The entire machine backup feature is amazing as it allows me to recover my lost system effortlessly. The product management console's UI is fabulous, making it easy to use, especially for someone with an IT background. I also appreciate the CDP feature in backups, which enables real-time backup similar to online documents, and the Active Protection feature in EDR, which effectively safeguards against ransomware by immediately rolling back any malicious encryption processes. The initial setup was smooth. Review collected by and hosted on G2.com.

I feel that Acronis Cyber Protect Cloud's EDR needs more visibility and improvement. I've compared it with other EDR solutions and found that there's a lot more features and better control with competitors. I understand it has just entered the EDR world, but improving this would increase customer trust. For example, Acronis could benefit from features like HIPS in Kaspersky, where processes are categorized by trustworthiness, allowing for quick action against processes that behave unexpectedly. Review collected by and hosted on G2.com.

In my experience, Acronis Cyber Protect Cloud has been incredibly easy to use and integrates well with our existing systems. I love the anti-ransomware feature—it has given us peace of mind knowing that our data is protected. The centralized dashboard is also a huge plus, as it saves us time by letting us manage backups and security tasks from one place Review collected by and hosted on G2.com.

The pricing could be a bit more accessible, especially for smaller businesses. Also, the setup process was a little tricky at first, but once it was configured, everything ran smoothl Review collected by and hosted on G2.com.

The number of low-impact tools on performance that combines a single endpoint, a single agent providing control, security, AI automations, all at a reasonable price and with more than professional support. Review collected by and hosted on G2.com.

Perhaps if its advantage is also its disadvantage, that one cannot be excellent at everything, but it has everything an MSSP provider needs to deliver service. Review collected by and hosted on G2.com.

The centralised management gives us strong visibility across client sites, and it supports and integrates with a wide range of the products our customers rely on, including Microsoft 365 and SQL Server. This coupled with ease of use makes this a great value offering to add to our service portfolio. Implementation to workloads are also easy and quick. Review collected by and hosted on G2.com.

It isn’t always easy to tell which licenses will be applied, and in some cases a license ends up being assigned in a way that makes it very difficult to identify which workload it was applied to. Review collected by and hosted on G2.com.