Mushfiq R.
    MR
    Mushfiq R.
    Growth Manager - Telecommunications

    Great tool overall that handles the chat side of support and acquisition superbly

    07/15/2021
    "How well their tool served our support needs, but also our efforts on the acquistion and lead nurturing side. Acquire has native functionality for web messaging, and analytics related to that, which lets us target visitors at key points of their user journey and push them across the finish line"

    Asharam S.
    AS
    Asharam S.
    Propriter - Computer Software

    Co-browsing played a vital role to our sucess during pandemic.

    07/15/2021
    "The second wave impacted our business, and due to this our team felt a little bit down; even they're willing to support our end customers. We internally decided to try cobrowse to enhance CX, and luckily Acquire have this excellent solution which seamlessly fit our requirement. Plus, Acquire support goes above & beyond. I see constant innovation & addons in the system, miles to go with Acquire."

    Julian David M.
    JM
    Julian David M.
    Owner - Hospital & Health Care

    Great product and phenomenal support

    07/17/2021
    "Acquire support and features are top-level and one of a kind. We spent months looking for the perfect solution for our needs and the Acquire product checked all of them. Acquire team helped us set the app up in record time and when we faced a problem the CTO itself was with a meeting with us trying to pinpoint the problem. The level of personalization was also a great plus. Since our client..."

    Brandon H.
    BH
    Brandon H.
    President/CEO - Banking

    Game Changer for Live Chat

    03/02/2021
    "This platform is exactly what we were looking for. The installation and configuration process is ultra-lightweight (simple JavaScript inclusions). Acquire enables our call center team to communicate with members across multiple domains and the experience is seamless."

    Verified User in Consumer Goods
    AC
    Verified User in Consumer Goods
    Verified User in Consumer Goods

    Simple integration and customer experience

    02/05/2021
    "Acquire made it easy for us to integrate their solution into our proprietary website. This was critical for us so that the user experience matched that that we currently offer, but we did not want to develop a chat solution on our own."

    AH
    Andrew H.
    Marketing Communications Manager - Higher Education

    The best tool for website chats!

    02/09/2021
    "The simplicity of the platform. This is a system that can be used by the smallest, and biggest organizations that are searching for a website chat solution. As a small organization, with simple needs this fit very well into what we were looking for."

    Verified User in Management Consulting
    CM
    Verified User in Management Consulting
    Verified User in Management Consulting

    Responsive and helpful in integrating with another system.

    02/03/2021
    "Video chat with no downloads needed on mobile"

    Verified User in Information Technology and Services
    AI
    Verified User in Information Technology and Services
    Verified User in Information Technology and Services

    Acquire Review

    02/04/2021
    "I like the format of the chat display and features. I like that it shows active and pending and switches when chats are reactivated. I like that we can set hours and holidays and collab with fellow acquire agents on cases or chats. The co browse feature is very helpful. I also like the instant and fast response from the Acquire reps they solve issues or questions we have about Acquire fast..."

    Verified User in Health, Wellness and Fitness
    AH
    Verified User in Health, Wellness and Fitness
    Verified User in Health, Wellness and Fitness

    Web Chat

    02/04/2021
    "Able to support customers online, quick and easy to integrate, flexible to set up"

    CP
    Carrie P.
    Sales Development Manager - Computer & Network Security

    Acquire support goes above and beyond

    02/04/2021
    "I appreciate that our Account Manager is very responsive. Even when he doesn't know the answer, he gets back to us quickly. Customer service is key and it's nice to feel like we are being heard."

    Prachi B.
    PB
    Prachi B.
    Computer Software

    Powerful, user-friendly customer engagement tool

    01/31/2020
    "Acquire is an advanced, innovative and easy to use customer support platform. It is designed and built specifically for best customer service. With Acquire’s customer support tools, we can have real-time conversations with our visitors and can offer quick support to their queries. We have observed an increase in conversions and sales."

    Kerem K.
    KK
    Kerem K.
    Shareholder - Internet

    Great On-boarding Process and Customer Support

    03/14/2019
    "We recently switched from another live support provider (Zendesk Chat) and the onboarding process (Thanks to Laduram and the team) was amazing during our trial. Customer support for advanced users is critical, and we were able to get the support needed through the whole process. "

    Hernan B.
    HB
    Hernan B.
    Gerente de Data Warehousing - Insurance

    Great Experience

    02/21/2019
    "The solution is very simple and effective. We started using Acquire when it was called Tagove and since then we received more than we expected. They enhance the product periodically and with great features. The dashboard is very usefull and our internal customers are very happy with it The Customer Service is also great. "

    George R.
    GR
    George R.
    Director responsable de equipo - Restaurants

    Give the perfect answer to online visitors with Acquire.

    08/06/2019
    "What I like most about Acquire software is its easy configuration, it makes interacting with customers through the web and mobile devices faster and more effective."

    Verified User in Hospital & Health Care
    EH
    Verified User in Hospital & Health Care
    Verified User in Hospital & Health Care

    Awesome Product.. Easy to Integrate and Use

    02/14/2019
    "Awesome Product.. Easy to Integrate and Use"

    EL
    Emilia L.
    Operations Manager - E-Learning

    Efficient tool for both sales and customer service

    05/20/2019
    "I have tried at least five chat providers and can honestly say that Acquire is the best for our needs. It works effortlessly, has all the functionalities that we need and works seamlessly with Google Dialogflow. The Acquire customer service team is fast and willing to adjust their services to our needs. "

    JF
    john f.
    Managing Director - Computer Games

    "Great item to help our customers in a flash"

    02/25/2019
    "Convenience, particularly from the outlook of a client. Zero download/establishment bother required. Too simple to explore and the item UI has been reliably getting better.The best thing about Acquire's visit arrangement is the effortlessness at which it very well may be coordinated into any site. Notwithstanding this effortlessness, Acquire's framework utilizes creative answers for enable..."

    Verified User in Professional Training & Coaching
    UP
    Verified User in Professional Training & Coaching
    Verified User in Professional Training & Coaching

    Finally a solution that doesn't make users jump through a million hoops to share screens

    02/12/2019
    "Ease of use, especially from the standpoint of a customer. Zero download / installation hassle required. Super easy to navigate and the product UI has been consistently getting better. "