1. [Home](https://www.g2.com/) 2. ... 3. [Live Chat Software](https://www.g2.com/categories/live-chat) 4. [Acquire Discussions](https://www.g2.com/products/acquire/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_55d4465df1a766d61f3e3ab8034b6c21/acquire.png "Product Avatar Image") ](/products/acquire/reviews) [ Acquire ](/products/acquire/reviews) (43)4.2/5 Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes — people, not channels, are put at the heart of customer service interactions. Our flexible and scalable software suite offers features including live chat, video and audio calling, AI chatbots, centralized interaction management, and secure cobrowsing equipping teams to solve sales, service, and support issues easily, in real-time, and on any device. Continuously engage customers while minimizing resolution time and redundancy, and rise to the next wave of customer experience. Show More * * * ### 45.0 Nps Score Already have Acquire? ### All Acquire Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Acquire used for? ](/discussions/what-is-acquire-used-for) What is Acquire used for? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Co-Browsing Software ](https://www.g2.com/tags/co-browsing-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Acquire+questions+and+get+answers+from+expert+users+in+our+Acquire+Discussions+section.&title=Acquire+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Acquire+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Acquire+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss%0aAsk+Acquire+questions+and+get+answers+from+expert+users+in+our+Acquire+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Acquire+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss%0aAsk+Acquire+questions+and+get+answers+from+expert+users+in+our+Acquire+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/acquire/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/48eced317a214d1bc9b3677eb1a48bb8/acquire.svg "Product Avatar Image") ### Have you used Acquire before? Answer a few questions to help the Acquire community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Facquire%2Fdiscuss%3Fsmall_ask%3Dacquire) No