Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Monsido is a Quality Assurance buddy!"
4/5
What do you like best about Acquia Web Governance?

Heatmaps, Policies, and QA Assurance checks Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

Limited settings/exclusions (e.g. header and footer links are included in Internal Links crawl) Review collected by and hosted on G2.com.

Shawn T.
ST
Shawn T.
AM, Digital Innovation Project Delivery
Enterprise (> 1000 emp.)
"Easy to use & Wonderful Customer Service!"
3.5/5
What do you like best about Acquia Web Governance?

Monsido is easy to use and has a great support system. Domains scanning can be easily conducted followed by reports for each scan. Reporting is essential especially in the banking industry. With this platform, users across multiple regions are able to extract reports and work on task assigned to fix the errors detected for corporate sites. Notably, the customer support team is incredible to work with and provides an unlimited amount of training. Overall, a great user experience for website monitoring. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

Some native languages need to be added separately and some user guides may be outdated as it keeps updating and adding content overtime. Too many features available to explore that might not be fully utilised by users. Review collected by and hosted on G2.com.

Yen T.
YT
Yen T.
Information Systems Administrator / Web Developer
Enterprise (> 1000 emp.)
"Easy to use and cost effective!"
5/5
What do you like best about Acquia Web Governance?

It provides all the information on the dashboard. The browser plugin makes it convenient to see what's going on with my website! Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

The reports are not clickable. If the emailed reports were more interactive, it would be nice. Review collected by and hosted on G2.com.

AA
Ashleigh A.
Digital Communications Partner
Mid-Market (51-1000 emp.)
"Necessity for Local Government"
5/5
What do you like best about Acquia Web Governance?

The extension is so helpful at identifying potential issues quickly, as well as allowing us to see them in the context of their environment. The overall program is efficient, so fantastic and easy to use, and is such a benefit to improving our online reputation. The service and support you receive from the team are second to none and make using this platform all the more user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

I have yet to experience something that I don't like about using Monsido. Review collected by and hosted on G2.com.

Verified User in Real Estate
IR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Magnificent website audit tools"
4.5/5
What do you like best about Acquia Web Governance?

Quality Assurance, Heartbeat, Policy(Finding terms in the whole site) and SEO Hacks Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

Export features is too limited i.e not flexible to allow user to choose what to be printed in the CSV. DataTables UI/UX can be improved when click and want to go back - (can check further with Alan, I briefed him the issue) Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Great product, wonderful customer service!"
5/5
What do you like best about Acquia Web Governance?

Monsido is easy to use and has a great support system. Program features can easily be added to create a dashboard best suited to the needs of your company. The team is terrific to work with and provides an unlimited amount of training. I highly recommend using Monsido for your website monitoring and user experience needs! Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

The Monsido program overall is terrific to use, and I hope that over time more features become available to help track user experience. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Valuable tool for website accessibility"
5/5
What do you like best about Acquia Web Governance?

The most useful things about Monsido are the accessibility features, the many different reports that you can set up, the ability to add as many users as you need, and being able to add your own policies or sub-searches. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

There is a bit of a learning curve when setting up Monsido. However, we have been assigned a Senior Customer Success Manager who provides live guidance over video call and screen sharing, and consistently reviews our account, so we have someone to turn to whenever we need help. Review collected by and hosted on G2.com.

Response from Naomi Kroll of Acquia Web Governance

I'm glad you think Monsido is a valuable tool for you and that you feel supported by your Customer Success Manager. We're glad to have you on board!

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Received excellent guidance and information on how to navigate Monsido and complete tasks."
5/5
What do you like best about Acquia Web Governance?

I like the ease and clear guidance on maintaining an accessible and concise web presence for our division. I use the Quality Assurance tools. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

There is nothing that I dislike about Monsido. I have not been able to find anything that does not appear to work correctly. Review collected by and hosted on G2.com.

JC
Jing Jie C.
AVP, Marketing
Mid-Market (51-1000 emp.)
"A vital tool to improve your website"
4.5/5
What do you like best about Acquia Web Governance?

Monsido provides detailed scans of your website in a way that is easy to access and navigate. It points out critical errors on our website that could potentially jeopardize our brand and generates regular reports to keep us updated. The chat support and customer service are impeccable, providing support on the platform, as well as recommendations on steps to take to boost our site. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

It can be daunting when you first log on, but the Customer Success Manager will guide you along. Review collected by and hosted on G2.com.

Response from Naomi Kroll of Acquia Web Governance

Thanks for your review Jing Jie! We appreciate the feedback. Yes, our Customer Success team will help guide users when they get started.

Nikhil K.
NK
Nikhil K.
Founder
Enterprise (> 1000 emp.)
"Really great platform - an essential tool for web governance"
4.5/5
What do you like best about Acquia Web Governance?

The interface is extremely easy to use - it doesn't require much training as most tasks are intuitive. The client success team has also been excellent - very engaged and helpful with getting what we need done. Review collected by and hosted on G2.com.

What do you dislike about Acquia Web Governance?

Needing to use regex in some cases to make policies work Review collected by and hosted on G2.com.

Response from Naomi Kroll of Acquia Web Governance

Hi Nikhil. Thanks for your feedback and I'm glad you find Monsido easy to use.

Regarding the use of Regex, we have recently implemented the CSS Selector option to minimise the use of Regex. Our Customer Success Team will be able to share these steps with you in your next meeting. All the best!