Acquia Journey

3.5
(2)

Acquia Journey is a customer journey orchestration solution that helps brands deliver the best-next content, offer or action to every individual on any channel or touchpoint.

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Acquia Journey review by Catherine R.
Catherine R.
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"The best platform to provide great digital experiences."

What do you like best?

The voice of the customer is important for us, for our growth, thanks to Acquia we have managed to create channels so that customers can have a quality experience, which benefits us because it generates sales in our products. Another element that I highlight, that I like very much, is the possibility of managing our digital assets, we have managed to masterfully integrate the search system with our inventory, which offers not only to us but also to customers, a more organized and harmonious visit and purchase that is our end. Also, with Acquia, we can manage several platforms at the same time without complexities on one or the other, on the contrary, in the same sense, you can add the solution you need for your undertaking, which gives you the possibility of saving money.

What do you dislike?

Until now I've seen a platform that cares about taking care of the possible details that may not be working at a certain moment, that's why I can not negatively qualify any of its aspects, on the contrary, the greater the gains received since its implementation.

Recommendations to others considering the product

I highly recommend it, especially if you are looking to fulfill your work with digital support that will make everything easier when managing the digital face of the company in which you work. Integration is another of the things that programmers or non-experts in the area, will appreciate, is one of the most complete and user-friendly, do the test and you will see a remarkable difference.

What business problems are you solving with the product? What benefits have you realized?

One of the headaches when working in the internet sales market, is the speed at the time of loading the portal, thanks to Acquia, we have achieved a speed in our portal that makes us proud of our brand, it is one of the aspects that make win or lose customers, that is why it is so important for us to highlight it for those who look for a quality digital solution.

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Acquia Journey review by User in Consumer Electronics
User in Consumer Electronics
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"More engagement for better experience overall "

What do you like best?

The fact that it targets exactly what the customer wants

What do you dislike?

Sometimes too detailed in recommending for the customer

What business problems are you solving with the product? What benefits have you realized?

Customer engagement and interaction

What Customer Journey Analytics solution do you use?

Thanks for letting us know!

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