---
title: Acquia Digital Experience Platform Reviews
meta_title: 'Acquia Digital Experience Platform Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 220 reviews by the users' company size, role or industry
  to find out how Acquia Digital Experience Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 220
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# Acquia Digital Experience Platform Reviews
**Vendor:** Acquia  
**Category:** [WebOps Platforms](https://www.g2.com/categories/webops-platforms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 220
## About Acquia Digital Experience Platform
Acquia Digital Experience Platform (DXP) is a powerful, enterprise-grade solution designed to help organizations build, manage, and optimize personalized, omnichannel digital experiences. Built on open-source Drupal, Acquia DXP combines content management, customer data, personalization, and marketing automation into one unified platform. With Acquia Drupal Cloud, teams can create and manage content at scale, while Site Studio enables faster time-to-market through low-code site building. Acquia Customer Data Platform (CDP) centralizes customer data from various sources, providing a 360-degree view that drives segmentation, personalization, and predictive analytics. Marketers can deliver tailored experiences across web, email, and mobile using Acquia Campaign Studio and Personalization tools, while integrated A/B testing and analytics help optimize performance. Teams can also ensure site accessibility by optimizing content with Acquia Web Governance, all while boosting site visibility and engagement across all platforms with Acquia Content Optimization. The platform also supports multi-site management, enterprise security, GDPR/CCPA compliance, and integrates easily with leading tools like Salesforce and Marketo. Trusted by top global brands, Acquia DXP empowers businesses to create consistent, data-driven digital experiences that boost customer engagement, retention, and revenue. Whether you’re in B2B, B2C, or the public sector, Acquia offers the flexibility and scalability to meet your digital transformation goals.



## Acquia Digital Experience Platform Pros & Cons
**What users like:**

- Users value the **quick and knowledgeable customer support** of Acquia DXP, enhancing their overall experience and satisfaction. (5 reviews)
- Users find the **helpful customer support** of Acquia DXP to be quick and knowledgeable when needed. (4 reviews)
- Users appreciate the **seamless integration** of Acquia DXP, enhancing flexibility and ease of content management. (4 reviews)
- Users value the **customizability** of Acquia Digital Experience Platform, enhancing their website management experience through tailored solutions. (2 reviews)
- Users appreciate the **ease of use** of Acquia Digital Experience Platform, making it accessible for non-developers. (2 reviews)
- Users appreciate the **easy management** of environments and sites with Acquia Digital Experience Platform&#39;s intuitive interface. (2 reviews)
- Users value the **intuitive interface** of Acquia DXP, simplifying management across multiple environments and enhancing site experiences. (2 reviews)
- Users love the **flexibility and scalability** of Acquia Digital Experience Platform for delivering personalized digital experiences. (2 reviews)
- Security (2 reviews)
- User-Friendly (2 reviews)

**What users dislike:**

- Users experience **developer dependency** , finding reliance on support for PHP management challenging but manageable. (2 reviews)
- Users find the **learning curve challenging** due to overwhelming features and insufficient documentation, leading to time-consuming setup. (2 reviews)
- Users find **missing features** like limited native analytics and automation hinder the Acquia Digital Experience Platform&#39;s effectiveness. (2 reviews)
- Users report **poor customer support** with generic responses and slow reply times, making assistance frustrating at first. (2 reviews)
- Users find **setup difficulties** due to overwhelming features and limited documentation, complicating initial implementation and adoption. (2 reviews)
- Complex Automation (1 reviews)
- Complexity (1 reviews)
- Complexity Issues (1 reviews)
- Customization Difficulty (1 reviews)
- Data Migration (1 reviews)

## Acquia Digital Experience Platform Reviews
  ### 1. Drupal 7 on Acquia Cloud

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about Acquia Digital Experience Platform?**

I like the performance and scalability Acquia provides. I also appreciate the ability to maintain a .htaccess file and to be able to have server-side access. We moved from on-prem hosting to Acquia and Acquia's setup feels very familiar to the tailored setup we had on-prem. I've also never had an issue with uptime and now that we're in the cloud, we can deploy code without any service disruptions to end-users.

**What do you dislike about Acquia Digital Experience Platform?**

You need to maintain Acquia Purge better. There are 44 open issues and the module is essential for D7 sites in Acquia. 
Support requests are often very frustrating. I am clear about what I need and the documentation I have already read and far too often I am redirected to documentation that I mentioned I already read. It's maddening.
I wish the online GUI wouldn't log me out so frequently.

**Recommendations to others considering Acquia Digital Experience Platform:**

I'd recommend first understanding all the requirements of your site and once you have your requirements in order, set up a demo and talk through all your requirements with them. Acquia was able to provide my team with a sandbox to test their platform before we signed on for hosting. The sandbox was very helpful in our decision making process.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Acquia Cloud provides a robust hosting solution with guaranteed uptime. When we hosted on-prem, code deployments would cause end-user service disruptions. We no longer have any service disruptions since moving to the cloud. Site performance is also better, especially our load times.

  ### 2. Acquia Near The Top

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

The ease of hosting with Acquia Cloud platform

Great content management capabilities

**What do you dislike about Acquia Digital Experience Platform?**

Content Hub has its quirks.  It works well in some use cases but not so well when straying outside of standard use cases.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Acquia provides the ability to build world class digital experiences.  I have seen that translate to increased conversion and revenues for my clients.

  ### 3. Overall, I'm satisfied with the platform.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about Acquia Digital Experience Platform?**

I like the people from the support team, I'm working with. They are very responsive and knowledgeable.

**What do you dislike about Acquia Digital Experience Platform?**

The new helpdesk, with the old one is possible to easily cc colleagues, now it's only possible when following a ticket.

**Recommendations to others considering Acquia Digital Experience Platform:**

It is a platform that I would recommend, excellent support team.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Having a state-of-the-art corporate website. Reusing components on other smaller websites, benefitting from the same Acquia hosting platform.

  ### 4. Always our first choice for Drupal hosting recommendations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about Acquia Digital Experience Platform?**

Specifically tailored to Drupal, high performance, lots of easy and high-value modules/add-ons. Helps our development team with deployment workflows too. Drag & drop deployment interface separating code from database is great.
We often connect to the Acquia Marketing Cloud to provide a full Digital Experience Platform for our clients.

**What do you dislike about Acquia Digital Experience Platform?**

Could be more customized to custom devops approaches and underlying infrastructure could be modernized.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

As Drupal web application development experts, using Acquia cloud for hosting removes any uncertainty regarding infrastructure management, security, performance or uptime and allows us to focus on delivering value to our clients instead of having to be "keeping the lights on".

  ### 5. Experience with Drupal Cloud Enterprise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about Acquia Digital Experience Platform?**

Easy access to team management, visibility into stack metrics and subscription metrics, easy to use ticketing system for support. Admin actions are easy to find.

**What do you dislike about Acquia Digital Experience Platform?**

Somewhat concerned about some loss of visibility when moving to Cloud Next (which we have not yet done). Maximizing visibility and log streaming is desirable. Providing as many self-service functions as possible is desirable.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We are able to manage and control our environments effectively, offload hosting tasks and management and have excellent support and partnership from our customer success and techicnal account team.

  ### 6. Acquia

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Acquia Digital Experience Platform?**

The Customer Success team is very helpful with Acquia, and it seems to be very easy to get servers up and running. We have had no major issues with Acquia.

**What do you dislike about Acquia Digital Experience Platform?**

As a person running an IT business, I find it it has to get a business overview / higher level view of what Acquia does without a sales pitch involved. I have struggled to understand everything we own with 100% confidence.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

The only thing to improve is to have some type of onboarding for those Director level and above who are running an IT business. For engineers it is pretty straightorward.

  ### 7. Top quality service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gareth A. | Technical lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

The reliability is second to none and the support is always great.

**What do you dislike about Acquia Digital Experience Platform?**

The price doesn't suit all the clients I work with outside of my main job.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Reliable Drupal hosting without any of the headaches

  ### 8. Best solution to deploy websites factory

**Rating:** 4.0/5.0 stars

**Reviewed by:** cedric p. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Acquia Digital Experience Platform?**

Useful, performance, friendly UI, support team

**What do you dislike about Acquia Digital Experience Platform?**

price limits deployment of small plant to site. We need to scale up quickly

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Deployement on a large scale

  ### 9. Solutions Consultant & Tech Program Manager at Srijan

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

Realtime Monitoring 24x7
Speed to launch and update
easy-to-use interface for developers to deploy and run other tasks

**What do you dislike about Acquia Digital Experience Platform?**

It is costly as compared to other hosting providers.
Documentation could be better too

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Quick Deployment of code with the rapid ability to scale.
We are working with non-profit customer using ACSF and many other products, deployments has been smooth and easier

  ### 10. It's providing great flexibility to scale your enterprise application at Acquia Drupal Cloud.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay V. | Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

Acquia hosting is pretty good, offering a wide range of enterprise services. I would like best among that is the application's scalability with more security.

**What do you dislike about Acquia Digital Experience Platform?**

We can afford this only for medium or large-scale applications either it's costly for small applications.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

The Acquia Platform helps businesses transform to meet the ever-changing needs of the digital world. Performance and feature end it looks too great.

  ### 11. Acquia Drupal Cloud is Complex but well implemented - very useful for big enterprises

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Acquia Digital Experience Platform?**

It's well implemented and especially good for big enterprises. What I prefer is the possibility to easily sync with bitbocket pipelines.

**What do you dislike about Acquia Digital Experience Platform?**

There are so many features, it's difficult to navigate.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Solid platform with degrees of security that are more robust than with other competitors. Stronger peace of mind when it comes to projects with more delicate info to handle.

  ### 12. Trusted Drupal Cloud Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Biju P. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

1. Application Uptime 
2. Dedicated support

**What do you dislike about Acquia Digital Experience Platform?**

1. Unexpected hardware failure and no database auto switch(failover)

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Dedicated hosting for Drupal solution and tension free on platform related issues.

  ### 13. Only recently started using  Acquia Drupal Cloud so still understanding it's capabilities.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Matthew B. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

The drag and drop interface to move code/databases around.

**What do you dislike about Acquia Digital Experience Platform?**

No environment IP restrictions from the server.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

No dedicated in-house DevOps is required, so there is no bottleneck.

  ### 14. Review for February Bootcamp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siva Karthik Reddy P. | Senior Associate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

Cloud IDE and live dev mode are excellent.

**What do you dislike about Acquia Digital Experience Platform?**

There is no dislike in acquia cloud for now

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Deploying code and releasing tag for production.

  ### 15. Drupal Cloud Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about Acquia Digital Experience Platform?**

Acquia Cloud Site Factory is working great. We are able to allow site builders and content editors to create sites without the need for developer resources. Site Studio / Cohesion is also a great way to allow site builders drag and drop functionality, with customizations.

**What do you dislike about Acquia Digital Experience Platform?**

The inability to migrate nodes between environments. In our workflow, we typically cannot allow for content moderation and need full site experiences, including all nodes and assets in a lower environment. This environment then needs a way to be promoted to production. We have been able to use site collections in some scenarios, but this does not solve all use cases.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Having a single code base in Site Factory where we can spin up sites quickly has been extremely productive and cost-efficient. We are able to free up development resources and allow business to create sites as needed.

  ### 16. Awesome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Siva Karthik R. | Software Engineer (Drupal), Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

Live dev mode of the environments is very useful

**What do you dislike about Acquia Digital Experience Platform?**

There is nothing to dislike the features in acquia cloud.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Used cloud ide for development purpose.

  ### 17. A solid system with a great team on hand for regular support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Acquia Digital Experience Platform?**

Ease of customization. User friendly. Great team on hand at Acquia.

**What do you dislike about Acquia Digital Experience Platform?**

All seems smooth so far. It can be easy to get lost when swapping between the different environments.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We have a fully operational platform that finally allows our decentralized community to interact and share knowledge.

  ### 18. It is a complete solution to use Drupal into Cloud with many advanced functionalities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akram A. | Lead tech Drupal, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

Easy  site installation & management with Acquia Site Factory

**What do you dislike about Acquia Digital Experience Platform?**

Sincerely I don't identify any weakness.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Deployment and management for websites are Easier.

  ### 19. Good experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Acquia Digital Experience Platform?**

The dashboard is rich in term of managing and viewing different stuff  (Search Solr, SSL, Load balancer and analytics..etc). Can be easily managed from the dashboard.

**What do you dislike about Acquia Digital Experience Platform?**

The workflow can be improved, so developers can easily review the work in different PRs, Branches...etc (Have a look on platform.sh). The deployment and dashboard can be faster and more responsive.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We have some projects hosted in Acquia Drupal Cloud, It's reliable and make the development workflow more easy.

  ### 20. A very full set of tolls to help with managing our sites.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Acquia Digital Experience Platform?**

The CloudIDE's make developing easier and quicker and removes the obstacles created with using local copies.

**What do you dislike about Acquia Digital Experience Platform?**

Would prefer if there was an online chat for quick questions

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We are solving the issues of development blocks we had with our old platform and making the whole team more agile. We have decoupled the Development from the content processes as far as possibl.e

  ### 21. For most cases I would recommand Acquia mainly for the TCO and TTM.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yann J. | Managing Solution Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

Multi-environments with quick TTM
Content agregation and Site Factory

**What do you dislike about Acquia Digital Experience Platform?**

Varnish configuration cannot be changed from git repository and needs a support ticket.

**Recommendations to others considering Acquia Digital Experience Platform:**

Look at Acquia in a hollistic approach for long term with marketing tools included in a only tool for DXP

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

High availibility and scalability on the full Drupal stack (web server, php, redis, database, varnish) on multiple environments.

  ### 22. Full Drupal support and an enhanced authorship experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Acquia Digital Experience Platform?**

I love the authorship experience when using the Acquia Site Studio product, enabling users to build up pages from a toolbox of pre-built and expanding components.  Through the flexible integrations with other tools and the full 24x7 support, it delivers what our teams need.

**What do you dislike about Acquia Digital Experience Platform?**

While Drupal and Acquia Cloud can deliver a headless CMS experience, the focus of the innovation has been on the low code solutions for site-building and maintenance.  I'd like to see more investment tools and support for headless use cases.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We've used Acquia Drupal Cloud to deliver marketing websites, microsites, intranets, portals, and custom applications.   One of the key benefits we've experienced is a reduction in the total cost of ownership when utilizing Acquia Drupal Cloud.

  ### 23. Strong Cloud Offering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanjay P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about Acquia Digital Experience Platform?**

We like the ease of use of the dashboard, backups and deployment capabilities. Acquia really knows Drupal and how to build infrastructure that is stable and easy to use.

**What do you dislike about Acquia Digital Experience Platform?**

Nothing to much to dislike... always room for improvement on usability on the margins.

**Recommendations to others considering Acquia Digital Experience Platform:**

would reccommend using acquia cloud. unable to show screnshot because of government sites (security reqs).

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

The benefits we are seeing are reduced time to deploy code from stg to prod. Increased productivity because we spend less time on writing deploy scripts (ie manual)

  ### 24. I have great experience with acquia cloud while using it for my Drupal projects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Acquia Digital Experience Platform?**

Acli, dev desktop, multi development environments, auto backups are my most favorite service be of acquia cloud.

**What do you dislike about Acquia Digital Experience Platform?**

Acquia is going to end the support of dev desktop. I think it's not good it was a very helpful service to manage a project by a single developer.

**Recommendations to others considering Acquia Digital Experience Platform:**

I strongly recommend acquia cloud if your application/website is build in drupal. It provide all kind of support for a drupal project

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

I'm am using acquia cloud for multi sites it provide great support for multi DBs, Solr search. Acquia IDE and CLi the service which make my life easy

  ### 25. Acquia Drupal Cloud is just amazing.!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

I liked that there is a lot of information for me to learn and everybody is extremely knowledgeable and clear. I hope to learn even more because I really enjoyed my time.

**What do you dislike about Acquia Digital Experience Platform?**

I didn't dislike anything. To me everything was great and I was very satisfied in the end.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

It helps me organize my applications all in one. Therefore organizing is easy and its useful to have such powerful tools to really create for a powerful experience using the cloud since there is a lot more you can do

  ### 26. Our agency has used Drupal Cloud across various projects and have seen great results.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Acquia Digital Experience Platform?**

The platform gives your organisation the ability to build, operate, and optimise websites, apps, and other digital experiences that will transform the relationship you have with customers, taking your digital endeavours to new heights.

**What do you dislike about Acquia Digital Experience Platform?**

Nothing really! It ticks all the boxes..

**Recommendations to others considering Acquia Digital Experience Platform:**

Get involved in enablements session available through the partner channel managers.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

The platform, built around Drupal, gives your organisation the ability to build, operate, and optimise websites, apps, and other digital experiences that will transform the relationship you have with customers, taking your digital endeavours to new heights.

  ### 27. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Acquia Digital Experience Platform?**

Our account team works hard to stay connected and helps us to identify solutions to help satisfy our business stakeholders.  They are creative and attentive to our requests.

**What do you dislike about Acquia Digital Experience Platform?**

No interface with Microsoft.  Our firm uses Azure Dev Ops to manage our source code pipelines.  We would like to take this work over from Media Current, but a dependency is currently there with them to have them manage our pipelines.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

An easy-to-use content management system is always in high demand.  Benefits we offer to our Site Factory stakeholders include that we provide the ability to open sites to external users outside of our firm, all of our components are PwC Brand approved, and we have also developed a streamlined process with our network department when it comes to requesting vanity URLs.

  ### 28. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Acquia Digital Experience Platform?**

The Git pipelines are great, easy to manage multiple environments.

**What do you dislike about Acquia Digital Experience Platform?**

It would be helpful to be able to restrict access to dev and stage environments from the dashboard.

**Recommendations to others considering Acquia Digital Experience Platform:**

The DXP is great to help speed up the build of websites.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Acquia cloud is helping us make deployments easier and more stable.

  ### 29. Acquia is premium Drupal hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maria G. | Sr. Web Developer - Drupal, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2021

**What do you like best about Acquia Digital Experience Platform?**

Hosting on Acquia Drupal Cloud is reliable, fast, and scaleable. The customer support is the best I have experienced with any web development vendor, not just hosting providers.

**What do you dislike about Acquia Digital Experience Platform?**

As a premium service, the cost makes Acquia Drupal Cloud hosting outside the reach of many smaller companies, government agencies, and non-profit organizations.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We use Acquia Drupal Cloud to host our main brand website, which is global and therefore translated/localized for many countries. Drupal is the perfect application for our solution and Acquia Drupal Cloud is the top-of-the line hosting for a Drupal website.

  ### 30. Very new to using Acquia cloud, however so far I am extremely impressed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Acquia Digital Experience Platform?**

So far a very impressive offering compared to the other Drupal-specific systems on the market.

**What do you dislike about Acquia Digital Experience Platform?**

Whilst there is a good amount of support for the onboarding process, it would be nice to have a clearer roadmap.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We are looking for a low-code, component-based system for managing Drupal sites.

  ### 31. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

Acquia Pipelines and cloud hooks are great.

**What do you dislike about Acquia Digital Experience Platform?**

The new support system is not user-friendly at all. If possible please roll back to the previous one.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Providing digital solution to customers.

  ### 32. I am Drupal Developer 8 years plus experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed Z. | Drupal Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Acquia Digital Experience Platform?**

Drupal is the best CMS. Because of the handle of big databases and the industrial whole system. Drupal is handle the e-commerce system biggest plate form

**What do you dislike about Acquia Digital Experience Platform?**

Just only a speed loading issue otherwise it's fine.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

everything fine

  ### 33. Simple way to host Drupal sites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roy D. | Application Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2022

**What do you like best about Acquia Digital Experience Platform?**

The easy and simple way to manage and host your Drupal websites may it be personal, ecommerce or enterprise.

**What do you dislike about Acquia Digital Experience Platform?**

I have not  encounter any problems with acquia managing with my websites.

**Recommendations to others considering Acquia Digital Experience Platform:**

For easier site management and hosting of you site.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Configuring sites hosted in cloud is more complicated.

  ### 34. JP's review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Acquia Digital Experience Platform?**

Simplicity and support 24/7, account manager

**What do you dislike about Acquia Digital Experience Platform?**

Expensive cost and the fact that Acquia do not want to open a datacenter in the Switzerland region.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Hosting and support for Drupal CMS performances

  ### 35. Acquia Drupal Cloud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dragan P. | Drupal Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Acquia Digital Experience Platform?**

Migration, Acquia Cloud IDE, Excellent Site Studio, Relic, and many other things

**What do you dislike about Acquia Digital Experience Platform?**

There is always too many things to add, enchance, improvements in any way.

**Recommendations to others considering Acquia Digital Experience Platform:**

From the history of Acquia, there was only support for Mac and Windows platforms, Which was very frustrating for us Linux users...

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Speed!!! Spending time from scratch...

  ### 36. Reliable and easy Drupal cloud hosting with outstanding support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about Acquia Digital Experience Platform?**

Ease of use and super scalable dev-ops makes launching code or database updates super easy and painless. There is a very clean UI that takes a lot of guesswork out of our process, which sometimes requires deployments from non-technical staff.

**What do you dislike about Acquia Digital Experience Platform?**

General support sometimes lacks the personalization that can be found with a dedicated team (which is available but with an extra cost).

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Our deployment process frequently requires large database dumps, which i now completely by simply dragging and dropping across the screen -- similar to a desktop interface.

  ### 37. Review for Acquia cloud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siva K. | Senior Associate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Acquia Digital Experience Platform?**

Cloud IDE, BLT, live dev mode in acquia cloud.

**What do you dislike about Acquia Digital Experience Platform?**

There is no dislike for Acquia cloud for now

**Recommendations to others considering Acquia Digital Experience Platform:**

Easy to manage

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Checking error logs and monitoring site using new relic

  ### 38. Best experience using Acquia Drupal Cloud!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Acquia Digital Experience Platform?**

The admin console enabled to manage various environments & services licensed in a hassle-free way with great configuration controls.

**What do you dislike about Acquia Digital Experience Platform?**

There is a scope of improvement in technical documentation and aligning it with what's available on the product. Sometimes there is a disconnect between the two. The documentation can be more developer/user-friendly. Also, it's a little on the expensive side.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Acquia Drupal Cloud can efficiently manage all your applications and cloud infrastructure especially web CMS / LMS, if used & configured in the right way. This can be an excellent investment to eliminate all the hassles in managing the underlying servers and focus on business & core products.

  ### 39. Very informative

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

The flow that it has is next to none. Very impressive on the fluidity of the product. Going to find other ways we can utilize this product for our company and clients

**What do you dislike about Acquia Digital Experience Platform?**

So far had 1 small issue configuring to our systems but once that was resolved it was smooth sailing

**Recommendations to others considering Acquia Digital Experience Platform:**

Do it

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Right now just going through the program to see what benefits it will have for us

  ### 40. A perfect solution for your Drupal projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Acquia Digital Experience Platform?**

The easy-to-use deploy features help our development team to speed up things, and the low code solutions are perfect for marketing teams.

**What do you dislike about Acquia Digital Experience Platform?**

For the Brazilian market, sometimes Acquia prices are not competitive because of BRLUSD correlation.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We have been using Acquia Site Studio a lot to help our clients have the freedom to launch websites faster and keep the UI aligned whit their brand.

  ### 41. Great PAAS for Enterprise solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Acquia Digital Experience Platform?**

Acquia's offerings remove the burden and overhead of hosting from our team and allow us to bring new features, launch products, and be much more responsive.

**What do you dislike about Acquia Digital Experience Platform?**

Acquia is a bit more reserved in introducing new architectures to their platform. Where their competitors move quickly, Acquia's roadmap is a bit outdated.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Centralizing and unifying our content management platform. we've realized, economies of scale, the culture of reuse, and quicker to market releases

  ### 42. Great platform for any enterprise Drupal project that you want to manage.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Acquia Digital Experience Platform?**

Availabity, developer experience and security.

**What do you dislike about Acquia Digital Experience Platform?**

Scalability is quite limited on the platform. Decoupled approach is not allowed if you want to manage everything on Drupal cloud

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We are solving all the issue related to the discussion that you can have with IT team about security, SLA and professional services related to hosting solution.

  ### 43. L. Erion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa E. | Digital Communications Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Acquia Digital Experience Platform?**

The platform is easy to use and provides a robust solution for personalization.

**What do you dislike about Acquia Digital Experience Platform?**

It took a while to get used to the backend, but it was a breeze once we got used to it.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We needed a more modern look and feel for our website, as well as an automated process for updating important product information. It has solved both of these for us.

  ### 44. Highly customizable solution for all industries

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2022

**What do you like best about Acquia Digital Experience Platform?**

The rapidity and easiness (for experienced users) of the setup of a Acquia Drupal website is a plus. 
Pricing is also a big plus

**What do you dislike about Acquia Digital Experience Platform?**

Support still have a big room for improvent

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Multi country and multi language websites rollout. 
The main benefits are speed, easiness to use (once understood how the system works) and customization.

  ### 45. Acquia takes on the hard work so your job is easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about Acquia Digital Experience Platform?**

Acquia handles the general support ops - leaving your resources free to be more creative and develop requested business solutions.
Training material is beneficial, and they are always ready to help.

**What do you dislike about Acquia Digital Experience Platform?**

I can not think of a downside.  The pricing is appropriate; the help is always there, and the resources are easy to access.

**Recommendations to others considering Acquia Digital Experience Platform:**

Just try it. It's not an expensive commitment

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We have a secure environment without taking on an on-prem maintenance requirement.

  ### 46. Acquia Digital Experience Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Trevor F. | Senior Advisor at Ministry of Science, Energy and Technology, Government of Jamaica, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2021

**What do you like best about Acquia Digital Experience Platform?**

The Acquia Drupal cloud is a quick and easy onboarding platform for developers and users

**What do you dislike about Acquia Digital Experience Platform?**

Being so used to doing everything via direct Drupal manipulation sometimes the new approach takes some getting used to

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Quick and nbosrding and hosting all Ng with a more user friendly experience for uninitiated Drupal first timers

  ### 47. good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Acquia Digital Experience Platform?**

complete interface
quite userfriendly
quick reaction from our CSM, account manager and solution architect when needed

**What do you dislike about Acquia Digital Experience Platform?**

new support service
we no longer receive notifications
difficult to use
not helpful at all

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

SSL renews, and domain management made easy
following the server hits
environment mapping
team member management

  ### 48. I am a solution lead and has invested in using Drupal cloud across multiple of my winning proposals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Acquia Digital Experience Platform?**

Modularity, Great Community available for support, accessibility complaint, and robust platform

**What do you dislike about Acquia Digital Experience Platform?**

Can be more scalable, client sometimes get cheaper cloud options in market, is suitable only for Drupal

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Acquia Drupal cloud can be used as Hosted Service, and that takes off any infrastructure management and maintenance overheads for client

  ### 49. Great for Drupal users

**Rating:** 3.5/5.0 stars

**Reviewed by:** Buzz W. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Acquia Digital Experience Platform?**

Fast system, great uptime and security for our website.

**What do you dislike about Acquia Digital Experience Platform?**

The price is quite high compared to alternative premium services from AWS and Google cloud.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

We use Acquia Drupal Cloud to host our Drupal website. The website has no problems with speed and security.

  ### 50. Acquia Drupal Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Acquia Digital Experience Platform?**

Faster response on tickets. Account Manager support

**What do you dislike about Acquia Digital Experience Platform?**

Pricing is a complex journey. Too many interactions lead to losing clients.

**What problems is Acquia Digital Experience Platform solving and how is that benefiting you?**

Great service quality in keeping our customers' online channels safe, fast and secure.


## Acquia Digital Experience Platform Discussions
  - [Perhaps the cost is somewhat high for small businesses that are starting, a plan for small businesses, entrepreneurship or for individuals such as personal blogs and profile sites would be excellent, also a part of the community where access to the tools is provided with promotional coupons or plans donation this to encourage the use of this incredible platform more for new and small businesses that need projection.](https://www.g2.com/discussions/perhaps-the-cost-is-somewhat-high-for-small-businesses-that-are-starting-a-plan-for-small-businesses-entrepreneurship-or-for-individuals-such-as-personal-blogs-and-profile-sites-would-be-excellent-also-a-part-of-the-community-where-access-to-the-tools-is-) - 4 comments, 1 upvote
  - [What is Acquia Drupal Cloud used for?](https://www.g2.com/discussions/what-is-acquia-drupal-cloud-used-for) - 1 comment
  - [What is Acquia Cloud?](https://www.g2.com/discussions/acquia-drupal-cloud-what-is-acquia-cloud) - 3 comments

- [View Acquia Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/acquia-digital-experience-platform/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A24%3A34+-0500&secure%5Bsession_id%5D=61a711a7-e8ce-4c15-8586-2d0625009064&secure%5Btoken%5D=ac83e1f1e1764d9abc02c62679ebc896063d951fa0caafa46dd50711eb4b349c&format=llm_user)

## Acquia Digital Experience Platform Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Templates**
- Library
- Customization
- Optimization

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Design & Development**
- No-Code App Development
- Low-Code App Development

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Support**
- CMS Variety
- Compliance

**Analytics**
- Personalization
- Content Performance

**Multichannel**
- Web
- Email
- Mobile

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

## Top Acquia Digital Experience Platform Alternatives
  - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (586 reviews)
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (554 reviews)
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (664 reviews)

