Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Gets the Job Done"
3.5/5
What do you like best about Acquia Digital Experience Platform?

The Git integration works well and does what it’s supposed to. The interface is pretty basic, not much in terms of design or polish, but it’s functional and easy enough to use.

Creating backups and restoring them is straightforward, and moving database data between environments is simple, which is helpful for development or testing workflows.

Overall, nothing really stands out as exceptional, but there’s nothing frustrating either. It’s a practical tool that does what it needs to. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Customer Support response times can be slow, and initial replies are often just generic links to their documentation. However, if you follow up and push a bit, you usually get more helpful and specific responses. Review collected by and hosted on G2.com.

Joshua F.
JF
Joshua F.
Drupal Engineer
Mid-Market (51-1000 emp.)
"Acquia has always been a great experience from customer service to the actual site building."
4/5
What do you like best about Acquia Digital Experience Platform?

Recently, I’ve also found its capabilities in WebOps, e-commerce personalization, and managed hosting to be very effective. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Navigating and adopting the platform can occasionally be overwhelming due to its vast feature set. Furthermore, the documentation isn't always up to current, which results in more time being spent on support or troubleshooting. Additionally, cache handling might be simplified for novices. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Powerful Admin Features That Make Website Management Easy"
5/5
What do you like best about Acquia Digital Experience Platform?

Many administrative features help me manage our website more effectively. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The cost is over budget for a company our size. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Easy, robust and flexible cloud platform"
4/5
What do you like best about Acquia Digital Experience Platform?

Very easy to learn for a new user.

Rich with features like SSH, DBMS, Cloud IDE, Pre and Post deploy hooks.

Easy to integrate with external services to extract usage data.

Quick and knowledgeable customer support team. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Initial implementation and setup is a bit difficult to manage.

Limited documentation available.

Unable to use blue-green deployment. Review collected by and hosted on G2.com.

Praveen B.
PB
Praveen B.
SAP Fiori/UI5 Deeveloper
Mid-Market (51-1000 emp.)
"Best service - same in my new organisation "
5/5
What do you like best about Acquia Digital Experience Platform?

AI enhanced features are now cherry on the cake. Make the support more better Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

It’s going good. After Ai features I am more happy with it Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"The best integration with Drupal for that omini channel experience for the customer."
5/5
What do you like best about Acquia Digital Experience Platform?

The integration between Drupal and Acquia DXP. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Being locked into one platform can be somewhat daunting when you want to try something the product does not support out the box. Review collected by and hosted on G2.com.

Brian C.
BC
Brian C.
Senior Director, Digital Experience
Enterprise (> 1000 emp.)
"The gold standard for hosting and optimizing your Drupal DXP"
5/5
What do you like best about Acquia Digital Experience Platform?

Acquia's UI for site administrators makes it amazingly easy to manage your dev, stage & prod environments for all sites. We use SiteFactory, which allows us to manage our Drupal ecosystem in a single dashboard. Acquia's DXP allows us to deploy common site-building components across all our sites. This has helped us focus on brand and content consistency, security, and accessibility—vastly improving the experiences of site builders and site vistors. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd. Review collected by and hosted on G2.com.

Ankit A.
AA
Ankit A.
Technical Lead
Mid-Market (51-1000 emp.)
"Managing the sites on Drupal digital experience platform is very easy and saves lot of hassle"
4.5/5
What do you like best about Acquia Digital Experience Platform?

Acquia digital experience platform provides user friendly platform to manage the website via easy to use interface. Its lot easier to mange the websites as Acquia cloud provides end to end managed hosting and customized access based upon the user roles. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Unable to manage the php plugins and PHP configuration on Acquia cloud platform at times become a challenge, however not a major blocker as support team is helpful with alternatives Review collected by and hosted on G2.com.

Bhavik M.
BM
Bhavik M.
Lead - Software Engineering
Education Management
Mid-Market (51-1000 emp.)
"Powerful platform for seamless digital experiences"
4.5/5
What do you like best about Acquia Digital Experience Platform?

What I like best about Acquia Digital Experience Platform is its flexibility and scalability, enabling seamless content management and personalized digital experiences. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Nothing to dislike about the product and platform Review collected by and hosted on G2.com.

BW
Benoit W.
CDO APAC-MEA-LATAM
Enterprise (> 1000 emp.)
"The reference Drupal DXP"
4/5
What do you like best about Acquia Digital Experience Platform?

Functional richness

Site factory management

Open source

Efficient customer support Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Perfectible back office

Content hub

Lack of transparency and cost predictability Review collected by and hosted on G2.com.