DL
Dave L.
Specialist
Enterprise (> 1000 emp.)
"Powerful Asset Managementp"
4/5
What do you like best about Acquia DAM (Widen)?

Widen offers many layers of depth to manage and enable your assets. It allows me to make complicated decisions to make it an easier experience for the user. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Lately, I've noticed lags and slower load times..with coworkers also noticing at the same time. This is an intermittent problem, not a deal-bresker, but an annoyance. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Intuitive and Easy to Navigate for Admins and Users"
5/5
What do you like best about Acquia DAM (Widen)?

I appreciate the intuitive nature of the platform for both the admins and the users. The onboarding barriers are much less daunting knowing that the platform is so easy to navigate and use! Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

I think the add-on integrations are a bit pricey when you have multiple users. For example, $200/seat for Adobe CC adds up quickly when you have a team of designers. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Metadata Management and Content Sharing with Acquia DAM"
5/5
What do you like best about Acquia DAM (Widen)?

What I like best about Acquia DAM is how we were able build it to perform in a way that suits our company's needs. The customizable metadata fields are at the core of the functionality, and when paired with the powerful search tools and shortcuts it makes it easy for anyone to locate specific assets.

I also value the training we received from the Acquia team once we decided this was the DAM for us. We worked with a coach weekly over the course of a few months to get us trained on all the ins and outs and she took us from complete novices to successful DAM admins. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Not necessarily a dislike, but it's worth noting that Acquia DAM is largely information based rather than a flashy website. Even with all the customizable features and ability to make custom Portals I feel that at the core of the platform is a focus is on asset searchability and functionality, however the content-over-aesthetics approach suits our needs very well. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Enterprise (> 1000 emp.)
"Visual Asset Management Made Easy and Efficient"
5/5
What do you like best about Acquia DAM (Widen)?

Being able to have a visual reference for different asset types. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Managing the metadata so that it's correct and consistent across all asset types. Part of this is due to proper training but it's difficult to communicate out updates in our process in a timely and effective manner to all users. It can also be difficult to search for assets because of the sheer volume and filter types. It would be helpful to have an "exclude" option or a better way to choose multiple metadata options when filtering search results. Review collected by and hosted on G2.com.

BM
Byron M.
Photographer and DAM Administrator
Enterprise (> 1000 emp.)
"Great Customization, But Frequent Errors and Reindexing Slow Progress"
3.5/5
What do you like best about Acquia DAM (Widen)?

Custom meta data and asset governance are great! Allows for a lot of flexibility in how the system is setup. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Program errors that have been slowing down our progess changing meta data. The site needs to be totally reindexed too often Review collected by and hosted on G2.com.

Masami O.
MO
Masami O.
Associate Director of Marketing and Creative
"Powerful Asset Management, Intuitive Interface"
4.5/5
What do you like best about Acquia DAM (Widen)?

I like that Acquia DAM (Widen) is easy to navigate for the user and I'm aware there's much more power behind it than we're currently using. I really like the ability to create and make portals to share externally. I can easily create a portal for outside vendors, for example, and choose which assets they have access to in one organized location. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

I do think it is cumbersome to get backend information placed within the system. Review collected by and hosted on G2.com.

KO
Kelly O.
Sr. Creative Designer /DAM Global Admin
Enterprise (> 1000 emp.)
"Exceptional Customer Service and an Intuitive, Efficient Platform"
5/5
What do you like best about Acquia DAM (Widen)?

I really appreciate their customer service and the excellent platform they offer. It's extremely easy to use and feels very intuitive. The solution has created more efficiencies in our department and across the company Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

I would appreciate having more personalized demonstrations of the new features as they become available. I prefer videos for these presentations. Review collected by and hosted on G2.com.

Stephanie S.
SS
Stephanie S.
Creative Director
Mid-Market (51-1000 emp.)
"Great Customization and New AI Features, but Public Link Analytics Need More Detail"
3.5/5
What do you like best about Acquia DAM (Widen)?

I like the customization and new AI features Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

I wish analytics were more specific about public links, where and how they were being pulled Review collected by and hosted on G2.com.

PB
Patrick B.
Marketing
Enterprise (> 1000 emp.)
"Effortless Asset Management and Metadata Handling"
4/5
What do you like best about Acquia DAM (Widen)?

Easy to upload assets, add them into collections and add metadata to an asset as needed. Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Can somtimes be difficult to search for a certain asset if you do not know the name of it. Review collected by and hosted on G2.com.

VT
Vignesh T.
Digital Asset Analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly and Easy to Implement, Perfect for Frequent Use"
5/5
What do you like best about Acquia DAM (Widen)?

More user friendly , easy implementation , frequency of use Review collected by and hosted on G2.com.

What do you dislike about Acquia DAM (Widen)?

Customer support , Ease of Integration , Number of features ( Like metrics flexibility ) Review collected by and hosted on G2.com.