--- title: Acquia DAM (Widen) Reviews meta_title: 'Acquia DAM (Widen) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 631 reviews by the users' company size, role or industry to find out how Acquia DAM (Widen) works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 631 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Acquia DAM (Widen) Reviews **Vendor:** Acquia **Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 631 ## About Acquia DAM (Widen) Acquia DAM is a digital asset management system built for enterprise marketing, creative, and brand teams managing high volumes of digital content across channels, regions, and teams. Marketing teams use it to get approved assets to campaigns faster. Creative teams use it to minimize time fielding small production requests and focus on bigger projects. AI organizes assets at upload, surfaces them through plain-language search, and connects them to the tools that act on them. Trusted by over 1.5 million users worldwide, Acquia DAM manages more than 166 million assets and processes over 300 million API calls per month across connected tools and channels. Manufacturing and consumer goods teams manage high-SKU libraries distributed to retailers and regional teams. Financial services teams maintain controlled distribution with audit trails and rights management. Healthcare organizations govern clinical and partner content in HIPAA-ready environments. Higher education institutions give departments access to approved assets while central brand teams retain oversight. Technology and media companies coordinate pre-release and campaign assets across internal teams and agencies. Core capabilities include: AI-powered search and organization. Natural Language Search finds assets by intent, in any language. Auto-tagging, video transcription, alt text generation, and deduplication run at upload. Brand governance. Rights management, expiration enforcement, multi-stage approval workflows, and role-based permissions protect brand integrity at every touchpoint, with full audit trails. Content production. Built-in templates and a video editor with AI-assisted localization let teams adapt assets for new markets without a creative request. Publishing and activation. Smart Embed publishes web-optimized assets directly to CMS. Asset Insights tracks usage after publishing. Integration depth. Connects with nearly 300 tools including marketing automation, CMS, PIM, e-commerce, and digital marketplaces. Native Drupal CMS integration included. Published outcomes include a 50% reduction in time to distribute assets to customers, agencies, and partners (Autodesk) and an 83% reduction in time to find images across a 20,000-user deployment (Zurich Insurance). Acquia DAM is available standalone or as part of Acquia's Digital Experience Platform, connecting to Acquia's CMS, web governance, and content optimization products. ## Acquia DAM (Widen) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Acquia DAM, enjoying seamless integration and user-friendly features for asset management. (39 reviews) - Users value the **metadata management and integration capabilities** of Acquia DAM, enhancing organization and workflow efficiency. (31 reviews) - Users value the **flexible integration capabilities** of Acquia DAM (Widen), enhancing productivity across various platforms and workflows. (18 reviews) - Users value the **customizability** of Acquia DAM (Widen), enabling tailored workflows and seamless integration with existing tools. (16 reviews) - Users value the **professional and helpful customer support** from Acquia DAM, enhancing their overall experience and implementation. (15 reviews) - Users appreciate the **seamless integrations** of Acquia DAM (Widen), enhancing digital asset management across various platforms. (15 reviews) - Customization (14 reviews) - Users value the **self-service content management** capabilities of Acquia DAM, enhancing efficiency and user autonomy. (13 reviews) - Portals (13 reviews) - Ease of Finding (12 reviews) **What users dislike:** - Users note the **missing features** in Acquia DAM, particularly in reporting and dashboard customization, affecting usability. (13 reviews) - Users experience **confusion** due to numerous data fields and options, impacting their understanding and overall usability. (9 reviews) - Users report a **poor interface design** that complicates the file upload process and overall usability. (9 reviews) - Users are frustrated with the **poor search functionality** in Acquia DAM (Widen), making it difficult to find specific assets. (9 reviews) - Users find the **search functionality challenging** , struggling with item retrieval and inconsistent accessibility in collections. (9 reviews) - Users experience **limited customization** in Acquia DAM, affecting onboarding, support, and asset management capabilities. (7 reviews) - Users experience **poor customer support** , noting delays in technical assistance that hinder effective use of Acquia DAM. (7 reviews) - Users experience **poor usability** with Acquia DAM, finding the interface confusing and struggling with repetitive categorization. (7 reviews) - Users experience **search difficulties** with Acquia DAM due to navigation issues and clunky asset management views. (7 reviews) - Slow Performance (7 reviews) ## Acquia DAM (Widen) Reviews ### 1. Review about Acquia DAM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Acquia DAM (Widen)?** Platform ergonomics, ease of use, communications, and support from Aquia **What do you dislike about Acquia DAM (Widen)?** Lack of granularity in settings (segregation of roles and asset groups that requires more detail and more extensive permissions) can sometimes create security vulnerabilities. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Centralization of branded content across subsidiaries and external service providers worldwide, and integration across various platforms (Canva, PIM, etc.) ### 2. very strong configuration **Rating:** 4.5/5.0 stars **Reviewed by:** AILYN B. | agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Acquia DAM (Widen)?** Very strong organization & search . User-friendly interface. **What do you dislike about Acquia DAM (Widen)?** Admin limitations & lack of flexibility Pricing can be high for smaller team **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** configuration may require admin expertise ### 3. Acquia DAM is built for speed, scales with ease, and is backed by a DAM team that truly gets it. **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen G. | Manager, Marketing Services Content, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Acquia DAM (Widen)?** Acquia DAM is an intuitive, reliable, and highly-configurable digital asset management (DAM) platform that has become essential to my work supporting marketing and sales operations. It’s easy for teams to use, even with minimal training. Like all DAM platforms, there are a few quirks (for example: using the “Search within Document Text” feature can return what an untrained user thinks are incorrect results, but is exactly what they searched), but once explained, users appreciate the depth of functionality. As an admin, I rely heavily on metadata tagging to organize assets by product and content type. Acquia’s filename-to-metadata integrations have significantly reduced manual tagging, and I anticipate that their new task automation integration will do the same. Additionally, their seamless integration with CI Hub and Workato makes it easy to connect with tools like Adobe and Microsoft Office. While some of these integrations require support team involvement to update, the turnaround is fast – usually under 24 hours. Performance-wise, Acquia DAM is outstanding. Searches return results in under a second, and I’ve never experienced a system-wide outage long enough for users to notice. Even a DAM consultant I hired commented on how much faster it is than the competing platform used by their employer. Customer support is responsive and thorough. Over 98% of my issues are resolved through the Customer Community Portal, and I’ve only needed to escalate once. Acquia also connected me with Stacks, a third-party agency that helped create custom documentation and training tailored to our DAM. User adoption has been phenomenal. After transitioning from a marketing-only tool to an organization-wide platform in 2023, user satisfaction jumped from 3% to 58%, and frustration dropped from 32% to just 2%. One sales user told me, “It’s a convenient and easy-to-use one-stop shop,” and a distributor even said our DAM is easier to use and more content-rich than our competitors’ platforms. My favorite feature is how intuitive it is for untrained users – over 90% of our 1,000+ users receive no formal training, yet they can still find and download what they need. The platform scales beautifully with evolving needs, and its Asset Group Security/User Role functionality allows me to onboard new users or use cases without disrupting existing permissions. Searches are generally effective within 1–2 tries, and while advanced search could improve results, the upcoming semantic search feature promises to make this even better. I also use Portals to provide selective access to assets – especially helpful for things like vector logos that sales users don’t need regularly but must access intentionally. The DAM-focused team at Acquia deserves special recognition. They are knowledgeable, responsive, and genuinely invested in the success of their customers. As an admin, I’ve felt consistently supported and motivated by their guidance and enthusiasm. Whether it’s through direct support, community engagement, or DAM-specific events, they foster a sense of partnership that makes managing a complex system feel collaborative and rewarding. **What do you dislike about Acquia DAM (Widen)?** While Acquia DAM is a powerful and reliable platform, there are a few areas where it falls short or could be improved. One recurring issue is that system-generated emails often get caught in spam filters, especially for third-party users. This can lead to delays or missed communications. I’ve mitigated this for internal users by working with my IT team to add the email address to my company’s safe senders list, but external users don’t have that luxury. Additionally, the way user permissions are applied to shared collections is frustrating. If a recipient has a DAM account, their permissions override the shared link – even if the link doesn’t require login. This isn’t a bug, but a design flaw that undermines the sharing experience. There are also several limitations on the admin side. For example, Acquia DAM only supports one complex and one one-way SSO integration, which is restrictive for organizations like mine that work with multiple distributors. Admin search functionality is limited and unreliable: I can’t search users by all fields (like state), and even when I can, the results aren’t always accurate. There’s also no way to mass edit user details or automate external account management. Another major limitation is that admins cannot perform mass metadata updates on archived assets – only Acquia personnel can, and that comes at a cost. The new Insights module is also underwhelming; while it can run basic reports like “searches with zero results,” I often have to rely on Acquia-provided Excel workarounds to get the data my team needs. While integrations like filename-to-metadata are incredibly helpful, they require support team involvement for updates. This means I have to plan ahead and coordinate changes, which adds friction to what could be a self-service process. Search is generally strong, but there’s still no reverse image search capability, something admins have been requesting since at least 2015. Portals are also limited: they only support five filters, which makes them impractical for anything beyond very narrow use cases. In my opinion, most organizations can do without the Portals feature entirely. Another challenge is the lack of visibility into support tickets submitted by non-admin users. As the DAM admin, I can’t be copied on or view tickets submitted by my team. This is problematic because many of their issues involve internal terminology or search errors that Acquia support may not understand without context. It would be far more efficient if I could triage or field those requests first. Pricing has become a concern. Since Acquia acquired Widen Collective, costs have risen more rapidly. I’ve seen higher-than-expected rate increases, and unlike the initial contract, Acquia hasn’t offered savings for multi-year renewals. If you’re considering Acquia DAM, I strongly recommend negotiating a cap on annual rate increases in your master service agreement. Finally, it's important to note some broader challenges. The private equity firm that owns Acquia DAM has laid off critical staff – including the Senior Managed Services Consultant I was actively working with – in favor of short-term profits. I believe this will negatively impact the long-term success of the platform. Additionally, Acquia’s primary focus on Drupal can sometimes leave DAM-only customers feeling overlooked at Acquia events. That said, the DAM customer success team remains highly motivated, and DAM-specific events (both virtual and in-person) are always beneficial. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Acquia DAM is helping me solve the challenge of managing a complex, enterprise-wide digital asset library in a way that’s scalable, secure, and user-friendly. When I first inherited the system, it was configured with a marketing-first mindset that didn’t reflect the needs of our broader organization. With Acquia’s support, I was able to reconfigure the DAM to align with our new structure, streamline permissions, and improve asset discoverability for internal teams and external partners. One of the biggest problems Acquia DAM has solved is inefficient asset access. Sales teams used to spend minutes searching for materials like program decks or tech sheets, and distributors had to email us for logos or brand guidelines. Now, with a self-service setup and improved search functionality, users can find what they need in seconds. This has saved time, reduced frustration, and allowed me to focus on strategic improvements instead of fielding repetitive asset requests. The platform’s flexibility has also been a game changer. I can onboard new user groups or adjust permissions without having to restructure the entire system. That level of control and scalability is critical in a fast-moving organization. Since launching our refreshed DAM, user satisfaction has increased dramatically. ### 4. Excellent Search and Insights, Backed by Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Acquia DAM (Widen)?** Search capabilities, metadata tracking, insights, easy to navigate, great support team, quick and efficient upload and mapping **What do you dislike about Acquia DAM (Widen)?** viewing images on separate screen when zooming in to view details in the image **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Ease of access to images across our company, many different departments need access to images and the Dam allows this from multiple timezones and locations, this creates a seamless process to get images to clients (both existing and potential clients) ### 5. Slow Performance and Clunky UI Undermine Usability **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Acquia DAM (Widen)?** The implementation process was straightforward, and I appreciated the strong native integrations available. **What do you dislike about Acquia DAM (Widen)?** The performance is slow, and the user interface feels clunky. The reporting tools are missing essential features and do not offer adequate filtering options. Additionally, the asset detail page could benefit from a more organized and thoughtful design. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** While they are making progress with AI features, I believe this may only deepen the underlying issues already present in the platform. Rapidly releasing new features can be risky, and I think it would be wise to reassess their approach to ensure that any additions truly provide value for customers. **Official Response from Nicole Ngoon:** > Thank you for the feedback. It's great to know that the implementation and native integrations met your expectations. We appreciate your candid feedback regarding performance and user interface. We are built for performance at scale, so we take it seriously. We are listening, and here are some of the ways we're addressing your concerns with our 2026 roadmap: - Completion of the asset and search redesign, including faster performance and unified user interface - Enhanced Insights reporting with custom dashboards being released by end of Dec. 2025 and more reporting enhancements to follow - A balance of AI innovation, user experience enhancements, and integrations We value your partnership. If you're open to sharing more, our team would love to hear from you, please email us at dam@acquia.com. ### 6. Powerful Tagging for Easy Search, But Can Be Slow with Large Asset Libraries **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Acquia DAM (Widen)?** The ability to make many metadata tags helps in the search of assets. **What do you dislike about Acquia DAM (Widen)?** At times it can feel very slow, not sure if this is a DAM issue or the amount of assets in our DAM specifically. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** It solves the issue of assets being in too many places to which it can be hard to remember or figure out what documents/photos you have. The DAM helps with this by having many file types and large storage size. ### 7. Flexible asset management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Acquia DAM (Widen)?** The Acquia DAM system is set up to empower a full time admin. It's a very self-service system, with admins being able to perform configuration and maintenance tasks themselves. When help from Acquia is needed, the support team is available online chat and/or email support and is always professional and helpful. We also like that Acquia DAM includes a suite of applications to help manage assets, specifically for product information management and workflow. The robustness of the API allows us to integrate our DAM into our technology stack. As a result, we have been able to align our asset management practices with existing workflows and overarching business needs. **What do you dislike about Acquia DAM (Widen)?** Acquia relies on a network of partners for integrations with other systems. Development of specific integrations can lag and don't always align with our technology stack. The a la cart nature of integrations provides flexibility (don't pay for what you don't need), but can add up if you want a lot of integrations. Setup fees are usually required to configure new applications within the system or when adding integrations; these are one-time fees but do require additional budget beyond the cost of the applications or integrations themselves. Our design team uses Acquia DAM every day and wishes for a more fully featured connection with Adobe Creative Suite. **Recommendations to others considering Acquia DAM (Widen):** Consider how Widen fits into your marketing technology stack. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Single source of truth for digital assets. Versioning of assets, plus integrations and connections with other systems (sales enablement system, website, the Portals microsite application in Widen), lets us replace an out-of-date file in all connected systems by uploading a new file in a single place. Cloud-based asset storage/sharing makes files available to a distributed, global workforce. ### 8. Outstanding Tech Support Makes All the Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Acquia DAM (Widen)?** Tech support is quick to respond and resolve issues. **What do you dislike about Acquia DAM (Widen)?** Only being able to have one window open into the db. Sometimes it would be easier to have multiple open when making configuration changes. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** I am the global admin for the DAM, so I would say ease of administration of the system. ### 9. Pros and Cons from a casual user like me **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Acquia DAM (Widen)?** As a project coordinator who connects with outside business partners frequently, I appreciate how easy for me to create a collection of assets that I want to share with people. I like how I can customize the view in a simple way that is very user-friendly, even to people who are not familiar with the platform. I also like the feature where I can create my collection and manage its privacy or permissions. All in all, its fairly straightforward and fast. Although I haven't really explored every nook and cranny of it, I can say it serves its purpose, and it definitely makes my job easier. **What do you dislike about Acquia DAM (Widen)?** Sometimes it's hard to look for certain assets, especially images. I think if it has a feature like image search, it would be a lot easier. For a company as big as VSP, where users store thousands of assets, we can't help but have some errors in the naming conventions, and it would help us locate files/images a lot faster if we had that technology. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** I think creating collections and portals are really unique on this platform and very beneficial to us. Collections are for easy sharing of assets so they can be accessible to people who I am working with and Portals are for something bigger like for our eyewear brands. Portal helps us mentain branding policies, user guides, and loads of collections and assets for our design team and business partners. as a coordinator, now its easier for me to share/explain something to different people, whether it is about business rules to outside partners, or brand guides to our own designers. It is easier also to onboard new people since they can just go back to certail brand portals to check things. It solves the gap on just being a storage to actually be more than that which helps the users to be more efficient on their jobs. ### 10. Exceptional Account Management and Guidance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Acquia DAM (Widen)?** The ability of our account managers to guide our questions in the right direction. **What do you dislike about Acquia DAM (Widen)?** Struggle with the AI capabilities matching our products. (Very specific specs required) **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Keeping resources for our brands launches organized and easy for managers to access. ### 11. User-friendly state-of-the-art platform to manage digital assets, great integraions **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan G. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Acquia DAM (Widen)?** Speed & sharing possibilites Possibility to integrate videos **What do you dislike about Acquia DAM (Widen)?** Proper labeling should be mandatory for every upload, AI features **Recommendations to others considering Acquia DAM (Widen):** Set strict rules & processes for data upload and labeling **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** management and sharing of a huge amount of digital assets ### 12. Acquia DAM is a vital tool for our companies asset management. **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany M. | Graphics and Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Acquia DAM (Widen)?** I like the ease of use for users. I use the platform frequently, almost every day along with my coworkers. I enjoy the filtering options and the Acquia Team, specifically Aiden, have been incredibly helpful. **What do you dislike about Acquia DAM (Widen)?** I wish there were more template options for both portals and the dashboard. I think that would be incredibly useful. I enjoy the ability to customize it, I just wish there were some more structured options. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Acquia has helped me with a number of things, including integrations with other partners. They are always quick to respond and give helpful advice. I look forward to Acquia's AI capabilities, specifically the auto detection of duplicate assets. This will greatly help me manage all of my assets and eliminate any redundencies. ### 13. Needs upgrading to AI and user interface **Rating:** 2.5/5.0 stars **Reviewed by:** Lorraine N. | Global Brand Program and Marktech Consultancy, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Acquia DAM (Widen)?** Its customer service is good and admin ui is easy. It’s a manageable system as the cost comparatively to other providers is low. **What do you dislike about Acquia DAM (Widen)?** reconfiguring is difficult as its not as easy to give you predefined templates and ai features. Enhanced services are all chargeable where an expert offers metadata tagging and architectural strategy. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Repository of all creative content by external agencies and brand identities collateral for repurpose. Also used for reporting on engagement with assets and integrated with digital footprint on web along with analytics and KPI ### 14. Best digital asset management tool **Rating:** 4.5/5.0 stars **Reviewed by:** SILAJIT S. | Manager - Digitize Go To Market, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Acquia DAM (Widen)?** Best digital asset management tool for enterprise solution. We can easily tag, group, create portal based on categorizations, etc., Easily search and other features. **What do you dislike about Acquia DAM (Widen)?** Not dislike but we need to explore it's AI capabilities. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Best digital asset management tool for enterprise solution where we could manage all the assets and categorize them for all teh applicable solutions we have in place. ### 15. Overall happy with Acquia dam **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Acquia DAM (Widen)?** My favorite part about Acquia is the ease of help- chat support is always available quickly and I like that they will get back to me if they can’t answer right away on the spot. **What do you dislike about Acquia DAM (Widen)?** Some things seem clunky, like two views of assets. I also wasn’t the moooost impressed with our onboarding training, we had no idea what we were doing and I feel like the help wasn’t super customized to us, so we pretty much had to redo everything once we understood the dam better. And it’s been difficult to get someone to help us get our wrike integration working even though we’ve been paying for it since we joined Acquia. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We like the versioning and I’m excited about upcoming duplicate detection feature ### 16. Casual User of Acquia DAM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Acquia DAM (Widen)?** I find the DAM to be relatively user-friendly. As with other databases, it does take some getting used to. There are a number of training videos to watch that are helpful. Once you get into the individual asset modification, there are a number of ways you can do that - through the system itself or by downloading a csv file where you can make the modifications off-line and then upload said document for ease on adding metadata. **What do you dislike about Acquia DAM (Widen)?** Sometimes navigation on the DAM can be a bit annoying. Going back one level isn't the easiest thing to do sometimes. It almost feels like you have to start fresh with each "search." **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Before we were using SharePoint, which comes with its own problems when it comes to various naming conventions and versions of files. The DAM has helped us find those duplicate files and better clean up our system with unnecessary information. ### 17. Sold on Widen for last 7 years **Rating:** 5.0/5.0 stars **Reviewed by:** Kali K. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Acquia DAM (Widen)?** My favorite feature are the portals and the ability to update one location and have the assets reflected across our website. It makes for one source of truth and a seamless experience for my sales team and customers. **What do you dislike about Acquia DAM (Widen)?** I wish the DAM had more ability to integrate with social media - some DAM's have the ability to create social media posts and schedule within the service. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen frees up space on our local network and makes it super simple to search for pictures. It's easy to classify images and use the metadata to find assets easier. ### 18. Useful for student teaching tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Acquia DAM (Widen)?** Very easy to access data for accreditation **What do you dislike about Acquia DAM (Widen)?** Nothing at this time. Very good overall for my needs **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Education sector needs accreditation tracking and this helps as benchmarks are measured throughout matriculation ### 19. Centralized Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Acquia DAM (Widen)?** Integration with Drupal is seamless. Has significantly helped us centralize control of brand assets. **What do you dislike about Acquia DAM (Widen)?** Bit of a learning curve to get setup for multiple personas and access levels. The interface is a bit complex for non-technical users. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Centralized control of brand assets. ### 20. Managing asses is much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Acquia DAM (Widen)?** A quick way to upload assets Good workflow **What do you dislike about Acquia DAM (Widen)?** Integration with Drupal sites, even thought module is available but facing lot of issue. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We have thousands of images which was stored on server thought site. It was very difficult to use in wider team. We always have to download and send it to them. DAM makes life much easier where they can use any assets available on DAM. ### 21. Good Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Acquia DAM (Widen)?** It's ease of use and ease of implementation. **What do you dislike about Acquia DAM (Widen)?** I don't love the look of the user interface. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Serving as a hub for all of our assets. ### 22. Very satisfied with our Widen Media Collective **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart D. | Senior Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2016 **What do you like best about Acquia DAM (Widen)?** I think the best thing for me as a designer is that clients can access the collective and source their own images. I used to waste HOURS sourcing images for internal clients. We set them up as a user, and click, done. Client is empowered to search and source their own images, and our brand is consistently presented to them with a customizable WIDEN interface. Life saver. **What do you dislike about Acquia DAM (Widen)?** I think the only thing I can say negatively about WIDEN, is entering metadata. I loathe it. It takes time to think through possible metadata tags, but we share the workload, and it's a minor irritation. I wish it just knew what I was thinking. :) **Recommendations to others considering Acquia DAM (Widen):** Do your research, there are MANY DAM solutions out there, but when you compare everything that WIDEN can do for your Media Collective, at the price point that it's set at, the reviews will speak for themselves. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Benefits are MANY. We store all of our images and video files in a central CLOUD BASED databank. Anyone we grant access to, may do so remotely or from our location. We were able to brand our Media Collective with our new branding to further promote the brand, with a consistent approach. We are able to free up Hard Drive space locally by storing in the cloud, and everything is backed up. No fear of losing valuable files. Ever. ### 23. The best DAM available **Rating:** 5.0/5.0 stars **Reviewed by:** Dale D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Acquia DAM (Widen)?** My favorite aspects about Widen is the implentation of the metadata. You are able to find any asset with ease and it take the load off the designers when assisting others with assets. We use Widen on a daily basis, either uploading or sharing deliverables. We use links from Widen and share them with other team members through our project managments software so everything is available in one place. Whenever you have any issues, their customer serivce works with to solve any issue and it is done quickly! **What do you dislike about Acquia DAM (Widen)?** My only dislike is that the metadata takes some time to upload every now and then. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are able to share out assets with non creative teams with ease. They no longer have to reach out to our team with an inquires, rather they log into Widen and search for whatever they need. ### 24. Dramatic Decline in service **Rating:** 1.5/5.0 stars **Reviewed by:** Madisen Q. | Digital Asset Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Acquia DAM (Widen)?** Before Widen was acquired by Acquia, the training and customer support was incredible. Unfortunately there has been a steady decline in service since the transition. **What do you dislike about Acquia DAM (Widen)?** More and more technical issues and outages. Declining service. Dismissive and unhelpful during offboarding. For internal reasons, our organization decided to pivot to a different platform that better met our needs for product information AND digital asset management. The service had already been declining for over a year, but once we communicated our need to offboard, the service became significantly worse. I was stood up for a meeting where I was meant to get instructions about backing up our assets (a service guaranteed in our contract). We were also told in our offboarding meeting that a short 3 month extension would be possible, but when I followed up for more information they said only six month was possible (and that 6 months was a special length). They were also going to charge 2/3 the rate of a full year for a six month extension. This offboard experience has been especially disappointing because despite the decline in customer service and increase in outages, I would have still recommended the platform to others looking for a DAM, and I certainly would have considered them in the future. Unfortunately that is no longer the case. I hope they can identify whatever is happening internally that has lead to this decline. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The DAM has centralized assets for internal and external markets and streamlined the sharing process. Unfortunately their PIM offering (Entries) was not sophisticated enough for our data. Our companies priorities have changed and we require a DAM/PIM combo, so we had to leave the platform. **Official Response from Nicole Ngoon:** > Thank you for taking the time to share your feedback, Madisen. We strive to provide exceptional service to our customers and the experience you've described isn’t the standard we want to set. Although you are no longer a customer, we invite you to reach out to dam@acquia.com so that we can gain a better understanding of the factors that led us to fall short, and identify areas where our team can make improvements to help ensure we meet all of our customers' expectations for products that are highly reliable, stable, and serviced with high-quality support from our technical and account teams. ### 25. Positive experience using Widen in the workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Acquia DAM (Widen)?** The portals feature in Widen has been a realy helpful resourse for our team when it comes to sharing branding and marketing materials with other groups. It was super easy to incorperate into our current Widen set up and has been easy to train others in it's use. When we expressed interest in using the portal feature, the Acquia team was incredibly helpful in showing multiple case uses and how it could best fit our needs. We use portals frequently and can't wait to see how else it will help our workflow. **What do you dislike about Acquia DAM (Widen)?** There isn't nessecarily a specific aspect of Widen that i don't enjoy. At times specific tasks such as adding Meta data to photos can be tedious and the interface in general can be intimidating at first glance. But with more use everything becomes clear and more familiar. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We have yet to come across a serious issue with our use of Widen but they seem to always be updating the serice for the better. ### 26. It's changed everything for my communications team **Rating:** 5.0/5.0 stars **Reviewed by:** Beth C. | Graphic Design and Digital Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Acquia DAM (Widen)?** Advanced search ensures that I can always find the exact right asset, and it's wonderful having everything in one place and knowing exactly where to start. It majorly cuts down on the amount of time my team and I spend looking for things. I LOVE that there's a single source of truth for brand assets, and I can easily make sure that my colleages are using the correct things. It's so collaborative and easy to share both internally and externally. It's a pretty easy learning curve to get people set up as general users. I have our DAM system open all the time and refer to it so many times a day. **What do you dislike about Acquia DAM (Widen)?** I wish we had the ability to manually crop assets in the DAM and export them at the correct resolution, rather than having to download and then pull them into another program before using. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Our assets were all over the place! In folders within folders within folders on a server that can only be accessed at our physical location, in Sharepoint (not visual), in Creative Cloud (not collaborative), on individual desktops and phones. When we shifted to remote work with the pandemic, our physical server, which was always our best answer, immediately became a barrier. Also we're a large organization with lots of departments who have historically worked pretty independently, so there are lots of versions of our brand assets bopping around in many different places. It's huge to have a go to place where everyone can access the correct versions of assets, as well as standard brand colors, fonts and styles. It's tightened up our brand while adding more variety to our visuals - staff have a huge variety of photos to choose from, rather than the folder on their desktop. I'm getting fewer emails asking me to send assets, and when I do, I have a long term answer instead of a one off reply. **Official Response from Nicole Ngoon:** > Hi Beth, thank you for being a customer and taking the time to leave a review! I wanted to share that Acquia DAM offers cropping. You can learn more here: https://community.acquia.com/acquiadam/s/article/How-do-I-crop-an-asset ### 27. Great product, needs some love **Rating:** 4.0/5.0 stars **Reviewed by:** Jason G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Acquia DAM (Widen)?** The DAM is a very powerful asset management tool. Has really strong capabilities that allow us to maintain a single source of truth for our ntire organization when it comes to marketing assets. It also powers our localization operations as well. **What do you dislike about Acquia DAM (Widen)?** The DAM is feeling more and more dated. Both controls on the admin side, as well as the day to day user experience feels like a legacy enterprise system rather than a powerful new tool that is the future. This is not just the aesthetics, although this ofcourse plays in to the user experience, but it is also the number of clics it takes to do anything, and how intuitive those clicks are. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The DAM is our single source of truth when it comes to assets. All our legacy assets, newly created assets, itirative varations of these and also localized versions live on the dam. They are delivered from third parties on to the dam. Used by our partners downstream off the dam. And both creative services and localization requests are initated from the dam. ### 28. Decent experience using Acquia Digital Access Management tool **Rating:** 3.0/5.0 stars **Reviewed by:** Neha B. | Generative AI Annotator, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Acquia DAM (Widen)?** Supports wide range of files and it's easier to manage assests using Acquia DAM **What do you dislike about Acquia DAM (Widen)?** Could improve on customer support and documentation **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Single place to store assets easier to use and share ### 29. A great tool with many ways to find value **Rating:** 4.5/5.0 stars **Reviewed by:** Steven P. | Social Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Acquia DAM (Widen)?** Aquia DAM is easy to use and gives a ton of customizable features. From creating portals that we can share with the team to being able to integrate it easily with other vendors and websites, it is the full package. It was easy to implement within the company, easy to train our staff on and is used on a daily basis. We wondering how we used to function before we added the DAM. **What do you dislike about Acquia DAM (Widen)?** The only downside was that we couldn't make it our new Image Library. Not really a knock on the product, just wasn't going to work the way we were hoping. Doesn't matter though, it does so much else for us that this one thing isn't a big deal. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** It is allowing us to save and keep pictures organized. We are easily able to add pictures to our website and it is a lot quicker and easier to use then our old process. It has streamlined our ability to work. ### 30. Amazing product and the best customer service ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly P. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia DAM (Widen)?** The Acquia DAM has completely changed the way we manage our digital assets. We started out with packaging graphics, and have now expanded to multiple teams and business units, all with their own unique assets. Our DAM is heavily used every single day, and has made many improvements in the way we function in our individual roles and as teams. **What do you dislike about Acquia DAM (Widen)?** I'm not sure I can find a downside to the Acquia DAM. Rarely, we might run into a particular functionality that is not available at that time. Acquia welcomes ideas and suggestions from customers, and take them seriously. Trello boards are used to keep us all informed of where they are in the process of new developments. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We make great use of both Portals and Workflow. Portals provide access to multiple members who do not need upload or edit permissions. Our Sales force can easily access the assets they need to keep our customers happy through our Sales portals. Workflow has replaced the awkward process of passing paper files and sticky notes back and forth multiple times. Our graphics approval process is now streamlined and efficient. Teams such as HR, Social Media, and others, now have quick and ease access to search for and find pertinent photos and videos for use in both internal and external communications. Historical photos and marketing materials have moved from storage boxes to the safety and searchability of our DAM. We are very proud of Johnsonville's journey from small town butcher shop to the globally loved brand we are today. Access to those historical assets helps us all connect to our roots in ways we could not before the creation of our DAM. ### 31. "Intuitive Digital Asset Management" **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Acquia DAM (Widen)?** Devops as a Cloud, I have had some good experience with Acquia DAM. One thing which I like about this software is the way it simplifies our digital asset management. For a platform, it is excellent at how organized and efficient in the way we can organize our extensive media library, making assets easy to search and use. It is especially good if we are partnering with external agency, thus improve the efficiency of our work flow. Supporting multiple formats also makes my work easier, as I deal with different types of media. **What do you dislike about Acquia DAM (Widen)?** However, I've noticed some drawbacks. It does not work well when I try collaborating with other external users. At times, sharing the collections and getting feedback from clients through portals seem a bit cumbersome and this is another little drawback which acts as an obstacle and does not allow them to keep up with smooth functioning. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Regarding the problems that it resolves, Acquia DAM has been of great use to us since we now have a good way of organising and managing our digial assets. This management makes our database much more efficient for it saves us time and minimizes mistakes. It also boosts productivity of our team, so that we could be involved only in creative side of our projects. ### 32. Intuitive asset organization that benefits your entire organization **Rating:** 5.0/5.0 stars **Reviewed by:** Tut B. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia DAM (Widen)?** Beyond the ease of use of the tool itself, it is the top-notch customer support that has made our transition a complete success. There was great value in the upfront hands-on demos and planning sessions to dial in our specific use case. The strong documentation, process and coaching helped compartmentalize what was a fairly daunting undertaking. There is no doubt it made our weekly tasks digestible and surely sped up the implementation process and integration with our expanded groups. The vast features make it simple for an level of user despite their frequency of use. There are multiple ways to use the tool with the same outcomes. I continuallty receive compliments from our stakeholders on how much of an improvement this is from our older DAM system. Additionally, I love the follow up service even after the implementation. I feel like a valued part of the Acquia family and DAM community. This is a tool you should be considering and is a valuable single source of truth for your brand and marketing asset management. I feel confident that the Acquia team will take full care of you and you will be pleased with the platform. **What do you dislike about Acquia DAM (Widen)?** I have to remind myself that this is a WYSIWYG type of platform. Though easy to set up, I find myself wanting more design customization, that is the designer in me talking. Any team considering should identify a dedicated resource(s) to manage the datdabase, this will yield a more desirable outcome. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Acquia DAM serves as the signle brand resource for our organization. This tool has made us more efficient, from basic users downloading a logo or template to extrenal vendors uploading final assets to speed up our delivery process. It is also a great way to showcase the latest photoshoots or collections to keep our products top of mind with our employees. The customizable metadata has strongly improved our stakeholders finding the assets they need. Additionally the tool has taken the guesswork out of retiring rights managed photography or expiring outdated products. As we start to scale our business into onther retail channels we are eager to start learning of how integratign with a PIM could be a benefit to us. ### 33. A DAM That's Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle B. | Product Training Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia DAM (Widen)?** What I like the most about Acquia DAM is the fact that it is flexible and easy to use. It allows me to effectively and efficiently manage assets across all the company brands. I also appreciate the simplicity of the search functionality which allows me to locate assets faster. **What do you dislike about Acquia DAM (Widen)?** What I dislike about Acquia DAM is the lack of report capability. The insight reports are too broad and don't really allow you to narrow the information down. For example, on the Asset Engagement report, there is no way to narrow the numbers down for one specific asset. In other words, if I wanted information strictly for video assets, there is no way to run a report and make that designation. Also, there should be more education provided that would explain the Insight reports more thoroughly. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The Acquia DAM (Widen) has made it easy for our company to store and manage multiple assets across various brands. We can also add metadata to those assets, making the updating process smoother. ### 34. The Widen DAM is very useful for my department/company **Rating:** 5.0/5.0 stars **Reviewed by:** Nicky K. | Website and eMarketing Editor, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia DAM (Widen)?** I like how photos are immediately available to be pulled into our website. Documents are available almost immediately as well. **What do you dislike about Acquia DAM (Widen)?** My least favorite thing is that assets can't have the same name as assets already in the system. It would be nice if it would automatically add a (1) or (2) after the file name, so we could still upload the photo/document. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Before using this DAM, we did not have an easy way to embed documents on our website. Now we can easily grab the embed code from the DAM. ### 35. Great DAM System **Rating:** 4.5/5.0 stars **Reviewed by:** Saoirse O. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia DAM (Widen)?** Acquia DAM system is used globally across our org and allows for users to easily access assets. The customer support is definitely one of the highlights of the system. The team is responsive, helpful and a pleasure to work with. As our needs grow, we find ourselves learning about and utilizing new features frequently. Portals are an incredible feature for us, as we have an expansive portfolio of products and we can really zero in on each brand individually. **What do you dislike about Acquia DAM (Widen)?** As a global org, having multi-language capabilities would be a massive win for us. Also, portals and collections can be difficult to manage/admin as we have SO MANY. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The volume of assets we have that need to reach different stakeholders is vast. The DAL allows us to deliver assets froma single source of truth, saving us time and money. ### 36. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Acquia DAM (Widen)?** Widen Collective has been instrumental in the ease and speed of file organization and sharing files too our customers. It has been a positive transition for our company and a huge plus when trying to file share remotely! Definitely makes it easy when trying to send files from your phone to a customer in seconds! **What do you dislike about Acquia DAM (Widen)?** I haven't found that many downsides yet. I think the biggest hurdle with integrating this software with your team, is training your team on how to use it and then letting them take the reigns to see how easy it is! **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen is solving the problem of file sharing remotely and making it easy to share files, videos, images etc from anywhere. Before we were using dropbox and it was not easy to file share from that application. ### 37. Efficient organization and productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Acquia DAM (Widen)?** I enjoy the ease in setting up projects and workflows that help me manage my content in an efficient way. **What do you dislike about Acquia DAM (Widen)?** One downside is there is no ability to edit copy with the system, which tells me this is moreso geared for ads, mock-ups, layouts, designs, etc. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** This is helping us with solutions for content management and proofing workflow for our marketing and media relations needs. ### 38. Flexibility is key **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Acquia DAM (Widen)?** My favorite part of Acquia DAM (Widen) is the flexibility on the fly with the image size, background color, cropping, file types, etc. Really makes life alot easier! **What do you dislike about Acquia DAM (Widen)?** The only dislike is the amount of time it takes to update versions on files, just takes a little longer than i would like. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Having one repository for all images is really great. ### 39. Great way to manage assets for any enterprise-size organization **Rating:** 4.0/5.0 stars **Reviewed by:** Robin D. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Acquia DAM (Widen)?** As a webmaster in a local government agency, we've used Acquia DAM to help us create smoother processes for our content contributors to add and update assets. The ability to create different upload profiles for each department has allowed us to automate adding metadata and made things easier for our internal users. The different options for creating collections, portals, and filtering are features we use frequently. We look forward to using the new generative AI features to help us automate adding alt text tags and other metadata! **What do you dislike about Acquia DAM (Widen)?** The asset display modes seem designed only for images, not documents. We have a lot of document assets and really need public list views available in collections and portals that don't show huge icons. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Acquia DAM is helping us reduce the number of duplicate content across our different departments, and helping us making it more accessible and easier to find. ### 40. Great experience so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly-Anne S. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Acquia DAM (Widen)?** Our Widen implementation has been great so far, especially our Implementation Consultant Rachel Kohl! We are so excited to begin rolling out this dam to each of our brands for greatly improved management and reuse of assets moving forward in our LMS. **What do you dislike about Acquia DAM (Widen)?** I can't really say that we have had any major downsides come up so far, but the feature I would say I like the least, or could use the most improvement, from my perspective is the dashboard messages. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen Collective is helping us being able to easily store and manage a massive amount of assets between several brands, add relevant metadata to those assets, and have a cleaner update process. ### 41. It is the most effective DAM system that I have ever interacted with. **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel J. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Acquia DAM (Widen)?** Good customer support is one of the great things about Acquia. They have helped me anytime I’ve encountered any problems. These robust reporting features enable you to analyze your assets and their performances. I also appreciate that it allows multiple file formats for files, especially considering our broad content. The last but not least is the role of the permissions system that confers access to specific resources to the right members. **What do you dislike about Acquia DAM (Widen)?** At times, I feel that the Home page appears to take time in loading and this can be irritating. Furthermore, I find some of the Reporting tools confusing, and they need much educational enhancement to get used well. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Acquia has proved vital in organizing our digital assets and content. The structure of the platform makes sure our data is organized, accessible, and can be used for making informed decision-making. This has significantly assisted me in my role, simplifying operations while increasing our project outcomes. ### 42. Widen is very helpful for global assets **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa A. | Marketing Coordinator, North America, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Acquia DAM (Widen)?** Widen is very customizable and fits our company's needs. It is very easy to use and customer support is very responsive. Our team uses it on a daily basis to share asses internally and externally. **What do you dislike about Acquia DAM (Widen)?** It would be great if the resizing feature worked better. At this time we are not using the feature because it doesn not work for us, specifically with lifestyle images. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** This platform helps us store assets in a single spot for easy cross-sharing with global teams and counter parts. ### 43. Great solution for asset management. Easy, user-friendly, organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Acquia DAM (Widen)?** It is extremely easy to find everything through tags, keywords, etc. It's simple to update your files through versions. It's also a breeze to share files and download in prefered resolution and/or formats. Plus, it's compatible with the CI HUB extension on Adobe, so you can directly import photography into your working files as needed. **What do you dislike about Acquia DAM (Widen)?** It isn't compatible with some social media managers, such as Sprout. It's an extremely large project to begin and start from scratch. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** DAM is helping us have one location to house all of our assets - instead of having them in several different locations owned by different employees. It's easy to manage and locate current files. Now we can always be sure that we are sharing and working from the most recent file versions. ### 44. Widen does a pretty good job of organizing/categorizing all of our Digital Assets **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Acquia DAM (Widen)?** I like how I can search categories, and then refine the search within those to filter exactly what I'm searching for. I like the use of collections for quick searching of common sets of images. **What do you dislike about Acquia DAM (Widen)?** I would like to be able to save pre-set filters so I don't have to enter the same ones 85% of the time. Converting a file during the download process is cumbersome and takes too much time. I end up downloading in origianal format and converting myself to save time, but not all users are designers and can do that. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** I like how one image can have several different versions so we can view edited/expanded/color corrected versions and choose which version we want to download. ### 45. Getting our house in order **Rating:** 4.0/5.0 stars **Reviewed by:** Neale G. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Acquia DAM (Widen)?** • Organisation of assets • Easy distribution of assets (sharing) • Removal of old processes (Excel spreadsheets and sharing platforms) • Building an up-to-date repository **What do you dislike about Acquia DAM (Widen)?** The perceived integration complexity for non-technical staff (marketing). **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Dramatically reducing the time-consuming process of: • managing assets and product information • sharing assets with partners • updates and maintenance ### 46. Widen Satisfies Our DAM Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Acquia DAM (Widen)?** Widen is great for safely storing and pulling assets. I particulary enjoy the "Collections" feature and the fact that you can make global or personal collections. **What do you dislike about Acquia DAM (Widen)?** Downloading certain image sizes, say for blogs or social posts, doesn't always yield the right results. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We need a DAM that can securely store hundreds of thousands of assets and Widen does a commendable job of this. It helps that we get over 20 active users so people from multiple departments can store and pull assets. ### 47. A comprehensive DAM you should give a dam about **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit J. | VP - Product & Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Acquia DAM (Widen)?** Acquia DAM makes sure that with proper workflow and governance the team cannot use media without approval. This makes the team to stick with brand guidelines. **What do you dislike about Acquia DAM (Widen)?** No frontend interface exists. This is a big challenge, as without a UI how would one manage the content uploaded. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Allows us to build a governance mechanism on what kind of images and videos can be used on the website and what cannot be used. It comes with options to show non approved content as well. ### 48. Wonderful Widen **Rating:** 5.0/5.0 stars **Reviewed by:** Michael A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia DAM (Widen)?** Widen gave our organization the ability to create and control our content across the entire brand marketing ecosystem. **What do you dislike about Acquia DAM (Widen)?** The user experience can be a bit convoluted sometimes but with time and practice, it becomes second nature. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We needed a single source of truth for internal and external teams. We found it. ### 49. A complete DAM solution **Rating:** 5.0/5.0 stars **Reviewed by:** DJ L. | Brand Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia DAM (Widen)?** It's a well thought out and expansive system that can be as simple or complex as you want it to be. **What do you dislike about Acquia DAM (Widen)?** It's so good that you can get hooked in forever. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Quick access to tens of thousands of assets with simple integration and export options saves me time and ensures accuracy. ### 50. Widen DAM Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Stacy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia DAM (Widen)?** I like the ease of use for uploading photos and updating metadata. **What do you dislike about Acquia DAM (Widen)?** I think it takes too long to download images. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are able to link image permission documents with the image itself, which is incredibly helpufl. Being able to search via metadata is also a game changer for us. ## Acquia DAM (Widen) Discussions - [Is there a way to tag files with certain keywords?](https://www.g2.com/discussions/is-there-a-way-to-tag-files-with-certain-keywords) - 3 comments, 2 upvotes - [Do you work with companies when there will be new administrators, so that the handoff is smooth?](https://www.g2.com/discussions/do-you-work-with-companies-when-there-will-be-new-administrators-so-that-the-handoff-is-smooth) - 1 comment, 1 upvote - [What does the Widen implementation and customer experience look like?](https://www.g2.com/discussions/implementation-and-customer-experience) - 1 comment, 1 upvote - [When was Widen founded?](https://www.g2.com/discussions/when-founded) - 1 comment, 1 upvote - [What does Widen use as a cloud hosting provider?](https://www.g2.com/discussions/cloud-hosting-provider) - 1 comment, 1 upvote - [View Acquia DAM (Widen) pricing details and edition comparison](https://www.g2.com/products/acquia-dam-widen/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+04%3A09%3A05+-0500&secure%5Bsession_id%5D=4a8081ec-359c-414b-990f-ed154a8f9838&secure%5Btoken%5D=f342ef64dcf6d7f91c33e0d610f0b86426f75e6ce732ce91d307dc04ed3bae85&format=llm_user) ## Acquia DAM (Widen) Integrations - [Acquia Customer Data Platform](https://www.g2.com/products/acquia-customer-data-platform/reviews) - [Acquia Digital Experience Platform](https://www.g2.com/products/acquia-digital-experience-platform/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Adobe Illustrator](https://www.g2.com/products/adobe-illustrator/reviews) - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [Adobe Stock](https://www.g2.com/products/adobe-adobe-stock/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews) - [Brightcove](https://www.g2.com/products/brightcove-brightcove/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews) - [Clarifai](https://www.g2.com/products/clarifai/reviews) - [Contentful](https://www.g2.com/products/contentful/reviews) - [Digimarc for Retail](https://www.g2.com/products/digimarc-for-retail/reviews) - [dotCMS](https://www.g2.com/products/dotcms/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - [Enwoven](https://www.g2.com/products/enwoven/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Google BigQuery Data Transfer Service](https://www.g2.com/products/google-bigquery-data-transfer-service/reviews) - [Google Translate](https://www.g2.com/products/google-translate/reviews) - [GRIN](https://www.g2.com/products/grin/reviews) - [Highspot](https://www.g2.com/products/highspot/reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Inriver](https://www.g2.com/products/inriver/reviews) - [Jahia DXP](https://www.g2.com/products/jahia-dxp/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Khoros Social Media Management](https://www.g2.com/products/khoros-social-media-management/reviews) - [Marq](https://www.g2.com/products/charles-thayne-capital-marq/reviews) - [Mediafly](https://www.g2.com/products/mediafly/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Modus](https://www.g2.com/products/modus/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [Moovly](https://www.g2.com/products/moovly/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Optimizely Content Management System](https://www.g2.com/products/optimizely-content-management-system/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Outfit](https://www.g2.com/products/outfit/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Productsup](https://www.g2.com/products/productsup/reviews) - [RightMarket](https://www.g2.com/products/rightmarket/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salsify](https://www.g2.com/products/salsify-salsify/reviews) - [SearchStax](https://www.g2.com/products/searchstax/reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [ShotFlow](https://www.g2.com/products/shotflow/reviews) - [Showpad](https://www.g2.com/products/showpad/reviews) - [Shutterstock](https://www.g2.com/products/shutterstock-shutterstock/reviews) - [Sitecore](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SundaySky](https://www.g2.com/products/sundaysky/reviews) - [Templafy](https://www.g2.com/products/templafy/reviews) - [TINT](https://www.g2.com/products/tint/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Visme](https://www.g2.com/products/visme/reviews) - [VWO Conversion Optimization Platform](https://www.g2.com/products/vwo-conversion-optimization-platform/reviews) - [WebCenter Enterprise](https://www.g2.com/products/webcenter-enterprise/reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) ## Acquia DAM (Widen) Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics - Reporting/Analytics **Authoring Tools** - Ad Templates - HTML5 Authoring - Automated Ad Creation - Lanugage Translation - Customizable Templates - WYSIWYG Editor **Data Management** - Collection - Cleansing - Classification - Access Rights - Versioning - Publication - Digital Assets **Content Protection** - Watermarking - Location Control - Expiration Management - License Management - Subscription Managenent - Access Management - Usage Tracking - Password Protection - Digital Distribution Management - Metadata Management - Asset Lifecycle Management - Workflow Management - File Management - Content Management - Version Control - Activity Tracking - Usage Tracking/Analytics - Digital Watermarking **Editing** - Photo editing - Resizing - Video editing - Integration with editing tools - Third-Party Integrations - Collaboration Tools - Image Editing **Annotation Tools - Markup Software** - Text Annotations - Video Annotations - Text Editing - Image Annotations **Agentic AI - Creative Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Testing Tools** - Dynamic Versioning - A/B Testing **Optimization** - Data Quality - Workflows - Localization - Data Quality Control - Rules-Based Workflow **Content Type** - Document Protection - Media Protection - Software Application Protection - Image Protection **Search** - Filtering - Pinned search - Auto tagging - Suggested search **Collaboration - Markup Software** - Real-Time Editing - Permissions - Commenting - Tagging **Additional Functionality** - Secure Data Storage - Access Controls/Permissions - Customizable Branding - SSL Security - Drag & Drop - File Transfer - Real-Time Notifications - Generative AI - Copy/Save/Print Restrictions - Active Directory Integration - Single Sign On - Commenting/Notes - Monitoring - Full Text Search - API - Screen Capture Restrictions - AI Copilot - Third-Party Integrations - Client Portal - Document Storage - Filtering - Tagging - Activity Dashboard - Reporting & Statistics - Multiple Format Support - Access Revocation - Offline DRM - IP Restriction - Authentication **Media Types** - Video - Audio - Images **Publishing Tools** - Demand Side Platform Built-in - Demand Side Platform Integration - Campaign Scheduling - Task Scheduling - Third-Party Integrations **Analytics** - KPIs - Performance - Data Mapping **Permissions** - Content expiration - Asset permissions - Access requests **Security - Markup Software** - Password Protection - Version Control **Additional Functionality** - Task Management - Generative AI - Role-Based Permissions - Activity Tracking - Collaboration Tools - Publishing/Sharing - Customizable Reports - Asset Library - AI Copilot - Customizable Branding - Advertising Management - API - Drag & Drop - Reporting & Statistics - Search/Filter - Resource Management - Secure Data Storage - Tagging - Single Sign On - Document Review - To-Do List - Time Tracking - Deadline Management - Project Management - File Sharing - Real-Time Notifications - Task Progress Tracking - Access Controls/Permissions - Content Management - Approval Process Control - Workflow Management - Client Management - @mentions - Activity Dashboard - Configurable Workflow - Status Tracking - Billing & Invoicing - Video Support - Version Control - Project Tracking - Commenting/Notes - Digital Asset Management **Additional Functionality** - Documentation Management - Catalog Management - Content Library - Multi-Channel Marketing - Reporting & Statistics - Categorization/Grouping - Activity Tracking - Content Creation - Third-Party Integrations - Generative AI - Content Management - Collaboration Tools - Data Storage Management - Version Control - Master Record Management - Multimedia Support - Tagging - eCommerce Management - Data Modeling - Online Catalog - API - Role-Based Permissions - Data Import/Export - AI Copilot - Document Storage - Document Management - Workflow Management - Access Controls/Permissions - Image Library - Customizable Branding - Metadata Management - Filtering - Customizable Templates - Multi-Channel Management - Multi-Channel Distribution - Order Management - Customizable Categories - Quality Control - Product Catalog - Product Data Management - File Management - Data Synchronization - Search/Filter - Activity Dashboard - Video Management - Document Templates - Drag & Drop - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software - CMS Integration - Document Management - Content Management - User Management - Metadata Management - Video Management - File Management - Configurable Workflow **Platform** - Customizable brand guidelines - Collaboration - Templates **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Brand Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Strategic Planning **Additional Functionality** - Multi-Channel Marketing - Metadata Management - Digital Asset Management - Reporting & Statistics - Drag & Drop - Approval Process Control - Change Management - Content Management - Engagement Tracking - Multiple Output Formats - AI Copilot - Project Management - Real-Time Data - Artwork Management - Activity Dashboard - File Management - Search/Filter - Social Media Monitoring - Fulfillment Distribution - Alerts/Notifications - Content Library - Version Control - Workflow Management - Brand Tracking - Data Import/Export - Content Scheduling - Customizable Branding - Visual Analytics - Single Sign On - Reputation Management - Compliance Management - Campaign Management - Competitive Analysis - API - Commenting/Notes - Sentiment Analysis - Generative AI - Storytelling - Content Publishing Options - Document Classification **Additional Functionality** - Generative AI - File Conversion - Mobile App - API - Collaboration Tools - Search/Filter - Asset Sharing - Automatic Transcription - AI Copilot - Asset Library - Video Support - File Transfer - Asset Categorization - Image Recognition - Drag & Drop - Customizable Templates - Customizable Branding - Tagging - Watermarking - Commenting/Notes - Natural Language Processing - Document Storage - Access Controls/Permissions - Version Control - Image Library ## Top Acquia DAM (Widen) Alternatives - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,143 reviews) - [Canto](https://www.g2.com/products/canto/reviews) - 4.4/5.0 (1,748 reviews) - 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