Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"A self-hosted marketing automation platform"
3.5/5
What do you like best about Acquia Customer Data Platform?

Mautic is great at collecting information about visitors on your website - before you even know anything about them. It can add contacts based solely on IP, and make the connection once they fill out a form. This is great because it allows you to see what a potential customer has been doing since before they even contacted you. For example, you can tell that this was the fourth time they visited your website in the last week.

Once you know they're interested, you can use pre-created campaigns to send drip marketing emails to them on a particular interval. This seems to be the hot new thing right now, right? Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

We opted for the self-hosted version. This took some know-how to set up properly, and the follow up drip-marketing they sent us for getting started didn't totally match up with what we saw. This was confusing. Their documentation could use some help. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Wonderful Marketing Automation System"
3.5/5
What do you like best about Acquia Customer Data Platform?

I think Mautic provides 60% of something like a Hubspot. My company cannot afford Hubspot because it's very expensive and not really proven to us that it can provide results. Mautic is free, Libre respecting and open to contributions. They keep updating the software regularly and it's really working well. Very stable. Easy to admin. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

I think some of the landing page features can be lackluster if you are not an HTML/CSS guru. Would like to see those things be improved. Would also like to fix some bugs I've noticed. Review collected by and hosted on G2.com.

Rob L.
RL
Rob L.
Associate Creative Arts Director
Small-Business (50 or fewer emp.)
"Full featured FREE marketing automation platform"
3.5/5
What do you like best about Acquia Customer Data Platform?

It's free. And it does what competitors are charging thousands of dollars per month for. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

When I first created my account, I was dumped into a dashboard without any onboarding support. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Super awesome for a opensource"
4/5
What do you like best about Acquia Customer Data Platform?

Email marketing in my own server that helps me a lot Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

missing the remainder module for the lead followup Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful, but Get Ready to Work"
4/5
What do you like best about Acquia Customer Data Platform?

AgilOne is a great tool for the marketer looking to take his or her brand to the next level. This solution has been well thought out and can provide great segmentation and campaign flexibility out of the gate. The challenge is that the marketer needs to be ready to invest a lot of time into strategizing, planning and executing these new campaigns, or hiring a marketing agency to help with that. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

One of the things I dislike about the current AgilOne solution is that any of the marketing execution outside of building a customer list has to come from outside sources. The current solution doesn't provide things like email templates or best practices for campaigns that can be utilized by the marketing team or data analysts. Review collected by and hosted on G2.com.

Ronnie D.
RD
Ronnie D.
Marketing Operations Manager
Small-Business (50 or fewer emp.)
"Mautic disrupts the Marketing Automation world!"
4/5
What do you like best about Acquia Customer Data Platform?

Mautic is one of the first completely free and open source Marketing Automation systems. The best part is that Mautic's capabilities are comparable to the other systems that cost thousands of dollars per month. As a pro user with other enterprise Marketing Automation systems, I can definitely day that Mautic has the ability to compete in this space. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

Mautic is still fairly new...so despite having a very robust feature set right out of the gate, there are still some features to be desired. I am confident they will come quickly though as Mautic continues to build a following. As a frequent user of open source software, I would like to see a better communicated road map of upcoming features, or some sort of mechanism where users can vote on which features will be implemented next. Github issues are great, but they don't leave any indication on when a feature will be implemented. Review collected by and hosted on G2.com.