They have almost all features required to setup marketing automation for a website.

Mautic community is ready to help. Mautic team is improving their product day by day.

Campaigns , pop-up form , social listening , profile scoring can be easily configured. Review collected by and hosted on G2.com.

Difficult to setup , it is a developer friendly software. Review collected by and hosted on G2.com.

The fact that it targets exactly what the customer wants Review collected by and hosted on G2.com.

Sometimes too detailed in recommending for the customer Review collected by and hosted on G2.com.

Mautic is packed full of features normally found in high-end software and platforms. The ability to do A/B (split) testing within the app is great.

Campaigns (automated workflows) are very flexible.

New features and enhancements are driven by the community of users and introduced regularly.. Review collected by and hosted on G2.com.

Being open-source, support is limited to the community through a forum and GitHub repository. Review collected by and hosted on G2.com.

I like that Mautic is constantly developing and that it's free. Review collected by and hosted on G2.com.

It's still raw and in many cases you need not be afraid of some code to get things done. Review collected by and hosted on G2.com.

Ease of use.

Fast to setup on your own website Review collected by and hosted on G2.com.

Does not have proper lead nurturing campaign recepies.

Does not have workflows Review collected by and hosted on G2.com.

Automated email streams and segmented users. See consumer behavior by viewing what pages customers land on and where they go from there. Review collected by and hosted on G2.com.

Inability to schedule emails to go out at specific times Review collected by and hosted on G2.com.

Having a robust way to manage email marketing programs is essential.

Update: Received a response to my request the day after submitting my review. I now need only to wait an additional 7 - 10 days to receive my data - total response time = 14 - 17 days. Review collected by and hosted on G2.com.

I submitted a time-sensitive question to the Mautic team through two separate email addresses a week ago. I am still waiting to hear from them.

Update: I have now received an acknowledgement and am waiting on delivery of the data. Review collected by and hosted on G2.com.

This product seems to have all the features of commercial options and is free if you host it yourself. The hosted option also looks very reasonable. Review collected by and hosted on G2.com.

Support seems slow but you would expect that from a free product. Review collected by and hosted on G2.com.

This software is open source and free on web based, it 's developing by a large community continuously Review collected by and hosted on G2.com.

Some functions are a bit difficult to understand if you do not have a computer preparation Review collected by and hosted on G2.com.

Mautic is simple to setup and free to use as on-premise MA tools. The web form and lead capture capabilities normally need some development job to be up and running. We can now do this without investing marketing $ for development or purchase commercial software solution.

Within my company we already use Dynamic CRM to manage pipeline. However, the way it's used is so complicated that we are not willing to connect the CRM with web front in anyway. Mautic also enable us to automatic distribute web form result to interested parties through email notification. Which helps us to respond quickly to customer inquiry and monitor the process.

One other thing we did is to use Mautic as an normal web form tool for in-bound call data entry and re-distribute to sales people. With the built in automation this is easy to setup and start using.

Personally I did the localization for Mautic into Simplified Chinese. It takes some time but with what the product delivers it's worthwhile for us. Review collected by and hosted on G2.com.

As open source solution it takes some time to figure out the little tricks to setup and update Mautic. I myself have some technical knowledge about web development so this is not an issue. For other marketing people this could be a challenge. Of course they can use the cloud version.

Documentation is an area to improve for Mautic. Especially for new features, One would expect a decent user guide to start with. Review collected by and hosted on G2.com.