Sampson was exteremly helpful and knowledgable about how to solve every issue i threw at him. He was able to customize features of acqueon that i would have never guessed could be. Review collected by and hosted on G2.com.

no complaints. every issue i had i worked with sampson to find a workaround. Review collected by and hosted on G2.com.

The dialler application itself works well and is simple to use. Review collected by and hosted on G2.com.

Hosted platform is difficult to integrate with existing Foxtel repoting platforms, probably would have been better to use hosted in Foxtels EC2 evironment to allow open access to the database. Intergration with Verint call recording was pooly understood. Review collected by and hosted on G2.com.

They understand the technical solution and the business environment where it is deployed. They are flexible on the implementation project. Review collected by and hosted on G2.com.

They are not in Spain but this is not a proper dislike but a circumstance. Review collected by and hosted on G2.com.

The Acqueon engagement with the project was outstanding. The implementation team is always ready to help with any issue. The engineering team is there to assist in the case it is needed.

We had some issues after upgrade and aqueon always there to help us. Review collected by and hosted on G2.com.

Sometimes the support team takes some time to respond to requests. Maybe because of the different time zone. May require some customization and adaptation from the business Review collected by and hosted on G2.com.

The support from the leadersip team has been great throughout the process. Review collected by and hosted on G2.com.

The integration of the product was terrible, and although we have gone live, we still have anumber of issues outstanding. Review collected by and hosted on G2.com.

Acqueon is a cloud based solution that integrates well with customized environments. Their level of support during implementation is second to none. Review collected by and hosted on G2.com.

The only issue was scheduling with the Indian timezones as they are more then 12 hours difference. Acqueon was extremely accomidating with their schedule! Review collected by and hosted on G2.com.

The interface of Acqueon is something that is changing the outerworld. Review collected by and hosted on G2.com.

it gets stucks sometimes and then it is very difficiult to proceed forward. Review collected by and hosted on G2.com.

Thier presense of support. Their follow up. Review collected by and hosted on G2.com.

Nothing to comment. All worked very well. If there is a comment it would be on assigning suitable delegates for the meetings with the answers. Review collected by and hosted on G2.com.

I have been working with Acqueon for over a year. The project team is always very responsive and willing to help. Review collected by and hosted on G2.com.

I have yet to have a negative experience. Review collected by and hosted on G2.com.

Attention to detail...excellent overall product knowledge Review collected by and hosted on G2.com.

No comments at this time...all is working Review collected by and hosted on G2.com.