AG
Alfredo G.
Project Director
Enterprise (> 1000 emp.)
"Good Experience and Customer Oriented Team"
4.5/5
What do you like best about Acqueon?

Customer Focus and Orientation on the project. Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Sometimes difficulties with language and understanding each other Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Friendly support with platform configuration issues"
4/5
What do you like best about Acqueon?

Great documentation

Always avaialble for Q&A

Always willing to provide support if any issue appeared Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Sometimes the platform configuration was not well and it has different issues/bugs Review collected by and hosted on G2.com.

VS
VINEET S.
Enterprise (> 1000 emp.)
"Wonderful experience"
5/5
What do you like best about Acqueon?

This is part of ongoing Zeta engagement where genpact selected Acqueon as . When we started last year, initially, we thought something is missing.

However, Acqueon team Suresh Kumar V and Praveen Kumar G. under the leadership of Eazu Franklin Ranay and really picked it up swiftly and helped us p[ut together missing pieces and delievered solution in time.

I must say this one is a very complex multi party integrated solution and Acqueon came up as a great one under the leadership of Eazu. Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

This is part of ongoing Zeta engagement where genpact selected Acqueon as one of the implementation partner. When we started last year, initially, we thought something is missing.

However, Acqueon team Suresh Kumar V and Praveen Kumar G. under the leadership of Eazu Franklin Ranay really picked it up swiftly and helped us put together missing pieces and delievered solution in time.

I must say, this one is a complex multi party integrated solution and Acqueon came up as one of the best partner to work with under the leadership of Eazu. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"TTEC Digital Review Acqueon Kaiser"
4.5/5
What do you like best about Acqueon?

Acqueon has the best list management tool Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

I do not have any dislikes. This is a tough industry and Acqueon is doing their best. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"An altogether positive experience under significant time pressure"
4/5
What do you like best about Acqueon?

The team showed some great dedication to deliver under difficult conditions. Changing requirments and and scope but reacted with great agility. The product knowledge of the team was critical to delivering against the requirements Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Working across differing time zones made things more challenging than it should have been at times Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Customer Acqueon migration"
4.5/5
What do you like best about Acqueon?

Product Innovation, Integration and Support! Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Apart from a couple for configuration changes after migration, Nothing in particular. Review collected by and hosted on G2.com.

JB
Jaime B.
Enterprise (> 1000 emp.)
"Good Support and Fast Turnaround"
4.5/5
What do you like best about Acqueon?

Customer Service and response time, ease of implementation Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Wish they could have worked more directly with CDW. Customer did a lot of back and forth between the two at first instead of CDW and Acqueon working together. Review collected by and hosted on G2.com.

MM
Mostafa M.
Small-Business (50 or fewer emp.)
"Highly Recommended - Acqueon's Flexibility and User-Friendly Solutions"
5/5
What do you like best about Acqueon?

Flexibility and User-Friendly Solutions . Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

nothing till now . Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Well planned and executed migration"
5/5
What do you like best about Acqueon?

Acqueon professional services team helped us migrating LCM (4.2.1.31 for UCCE). from Win 2012 to 2019 OS. The project engineer (Suresh Kumar V) carried out due-diligence, gathered all the information, and created a checklist by ensuring the key tasks are executed in a sequential way as there were dependancies on multiple stakeholders.

We're overall very satisfied with this migration and successful readiness of the production launch. The engineer was very flexible and supportive through out the migration and as a result, we did not see any post production issues which displays the sheer determination of the engineer. Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

Nothing to specify, We're overall satisfied with the quality of work. Review collected by and hosted on G2.com.

MB
Mark B.
Telephony Lead for Aviva
Enterprise (> 1000 emp.)
"LCM Upgrade: .i"
5/5
What do you like best about Acqueon?

The Acqueon team, easy to deal with, Expert knowledge and is very professional, and always available, I find their support to be one of the best in the business, and i work with a lot of 3rd parties

This upgrade was seamless with Acqueon support, we had to upgrade our OS and also upgrade LCM versions, the project team in Acqueon have a wealth of experience in all areas, professional, dedicated and always available to answer question and also give best advice on the product. Our business leads couldn't operate without the rich features built in to theApp Review collected by and hosted on G2.com.

What do you dislike about Acqueon?

There was nothing i didnt dislike - the time difference between location wasnt a problem with Acqueon to get the project over the line in time on time and within budget. Review collected by and hosted on G2.com.