--- title: Acqueon Reviews meta\_title: 'Acqueon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Acqueon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Acqueon Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [(7 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [(6 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acqueon ##### 1. Helpful Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [ See 7 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 2. Customer Support Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [ See 6 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 3. Ease of Use Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) See Related User Reviews ![Zeljko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeljko A.") ZA Zeljko A. Mid-Market (51-1000 emp.) 4.5/5 "Great solution for the teams that are focused on outbound outreach. Easy to use, fast and reliable." What do you like about Acqueon? Easy to use and reliable solution for the outbound sales team. ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 4. Integrations Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you like about Acqueon? It’s a multitasking beast - keeps everyone compliant with the regulations, predicts when a call will actually get picked up, and even handles multiple ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 5. Customer Satisfaction Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) See Related User Reviews ![ahmed h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ahmed h.") AH ahmed h. Small-Business (50 or fewer emp.) 5.0/5 "Acqueon team managed the implementation process till the Go-Live very perfectly." What do you like about Acqueon? Acqueon team managed the implementation process till the Go-Live very perfectly. ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ### 5 Cons or Disadvantages of Acqueon ##### 1. Limited Customization Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 2. Technical Issues Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org ##### 3. Expensive Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 4. Integration Issues Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) See Related User Reviews EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org RM Raheem M. Enterprise (\> 1000 emp.) 4.5/5 "Acqueon Integration with SMS gateway in my organization" What do you dislike about Acqueon? Missing buildin feature to integrate with SMS API. ##### 5. Learning Curve Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/acqueon/competitors/alternatives) JK Jatin K. Sr.Manager Mid-Market (51-1000 emp.) 3/29/2021 "Technology-driven innovation" 4/5 What do you like best about Acqueon? flexibility and scalability of products to meet business needs. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Suport need to be improved on customized products. Review collected by and hosted on G2.com. Recommendations to others considering Acqueon: Great soluitions and customization to meet business requirment. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Stability during initial period was challenged but now it has improved but still I see more can be done to make it great. Review collected by and hosted on G2.com. Show More Response from Nicolas de Kouchkovsky of Acqueon [Editedit](https://www.g2.com/survey_responses/acqueon-review-4665541/official_response/edit) Thanks for your feedback. It's great to hear how you are getting value out of Acqueon. Your feedback is also helping us identify opportunities to improve and make sure you continue to enjoy the best experience. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 3/29/2021 "Not a good experience" 0.5/5 What do you like best about Acqueon? Wide range of compatibility of the current contact center infrastructure such as Cisco or Amazon Connect. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Frequent bugs and problems. Too many issues that needs to be corrected. Always run into something that does not work. Hard to work with the support team. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Just to be able to use the dialer for the team of collections agents. Not a lot of benefits, but this is the only option available in the market. Review collected by and hosted on G2.com. Show More Response from Aditya Sondur of Acqueon [Editedit](https://www.g2.com/survey_responses/acqueon-review-4665295/official_response/edit) Thank you for your transparency, we're eager to connect with you to better understand your specific concerns and get things back on track. I am happy to connect you with the right teams to address the difficulties you have faced: my email is aditya.d@acqueon.com. I hope to hear from you soon. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 3/29/2021 "Acqueon Review" 4.5/5 What do you like best about Acqueon? Prompt Customer Technical Support Service Review collected by and hosted on G2.com. What do you dislike about Acqueon? Perhaps maybe the time zone difference as to where i am based at Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Application patching issues Review collected by and hosted on G2.com. Show More Response from Nicolas de Kouchkovsky of Acqueon [Editedit](https://www.g2.com/survey_responses/acqueon-review-4665481/official_response/edit) We appreciate your feedback including the areas we need to perfect. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Call Compliance](https://www.g2.com/categories/call-compliance) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which is the best absence management software for large organizations?](https://www.g2.com/discussions/which-is-the-best-absence-management-software-for-large-organizations)[Best tools for asset tracking in construction projects](https://www.g2.com/discussions/best-tools-for-asset-tracking-in-construction-projects)[Highly rated conversation intelligence solutions](https://www.g2.com/discussions/highly-rated-conversation-intelligence-solutions) [Best journey mapping tools for service design teams](https://www.g2.com/discussions/what-are-the-best-journey-mapping-tools-for-service-design-teams)[Which event networking and matchmaking platforms are most trusted by senior event managers in the events services industry?](https://www.g2.com/discussions/which-event-networking-and-matchmaking-platforms-are-most-trusted-by-senior-event-managers-in-the-events-services-industry)[Pros and Cons Details](https://www.g2.com/products/acqueon/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)