--- title: Acqueon Reviews meta\_title: 'Acqueon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Acqueon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Acqueon Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [(7 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [(6 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acqueon ##### 1. Helpful Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [ See 7 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 2. Customer Support Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [ See 6 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 3. Ease of Use Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) See Related User Reviews ![Zeljko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeljko A.") ZA Zeljko A. Mid-Market (51-1000 emp.) 4.5/5 "Great solution for the teams that are focused on outbound outreach. Easy to use, fast and reliable." What do you like about Acqueon? Easy to use and reliable solution for the outbound sales team. ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 4. Integrations Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you like about Acqueon? It’s a multitasking beast - keeps everyone compliant with the regulations, predicts when a call will actually get picked up, and even handles multiple ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 5. Customer Satisfaction Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) See Related User Reviews ![ahmed h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ahmed h.") AH ahmed h. Small-Business (50 or fewer emp.) 5.0/5 "Acqueon team managed the implementation process till the Go-Live very perfectly." What do you like about Acqueon? Acqueon team managed the implementation process till the Go-Live very perfectly. ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ### 5 Cons or Disadvantages of Acqueon ##### 1. Limited Customization Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 2. Technical Issues Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org ##### 3. Expensive Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 4. Integration Issues Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) See Related User Reviews EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org RM Raheem M. Enterprise (\> 1000 emp.) 4.5/5 "Acqueon Integration with SMS gateway in my organization" What do you dislike about Acqueon? Missing buildin feature to integrate with SMS API. ##### 5. Learning Curve Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/acqueon/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/29/2021 "Review of recent implementation project" 5/5 What do you like best about Acqueon? Throughout the project there has been a "can-do attitude" and a great deal of flexibility at any time when the end-customer has changed their requirements. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Some material had to be produced for the engagement, and it would have saved time and effort if it would have been available "off-the-shelf". Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon's product and team have helped enhancing the Cisco project and delivery and thereby created a value-add to our overall scope and delivery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/25/2021 "Campaign Management and Orchestration made easier" 3/5 What do you like best about Acqueon? Ease of using Acqueon user interface and their agility to customize the product per customer needs. Review collected by and hosted on G2.com. What do you dislike about Acqueon? The product enhancement process is not mature yet. We often found some kinks and bugs after each release. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon has enhanced suppression logic and dialing strategy that is not available in Nice InContact. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 11/30/2021 "Acqueon LCM implementation for AJ Gallagher" 4.5/5 What do you like best about Acqueon? Commitment from the resources. Specially Nithya was prompt on the tasks assigned to her. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Not that I dislike, but the comms could have been better Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We are enabling outbound dialing for CC agents. LCM as a product provides plenty of outbound features that help the business a lot. More successful penetration on the customer list. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Enterprise (\> 1000 emp.) 9/24/2021 "Acqueon LCM" 5/5 What do you like best about Acqueon? Acqueon LCM provides the ability to manage the Outbound campaigns effectively using strategies and rules. Also, it provides the various campaign dialed and call result reports. Review collected by and hosted on G2.com. What do you dislike about Acqueon? nothing specific I am aware of on dislike LCM feature. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? 1) adding Import file duplicate records, invalid contact reports will help how many valid contacts are loaded for the campaign. 2) If an old Data purge option is available that will help in clean up free up space in the DB table. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 8/9/2021 "Excellent dialler product for Amazon Connect customers" 4.5/5 What do you like best about Acqueon? Integrations with phone systems, CRMs, and huge range of configuration options Review collected by and hosted on G2.com. What do you dislike about Acqueon? Steep learning curve - complex product to learn but good support provided by Acqueon. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We can execute on campaigns and track calls and results to CRM within one browser tab. Able to push call volumes incrementally and measure until we hit optimal performance per agent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 12/6/2021 "Acqueon Review" 5/5 What do you like best about Acqueon? Helpful, knowledgeable, responsive, patient Review collected by and hosted on G2.com. What do you dislike about Acqueon? Time differences made things challenging sometimes. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Upgrading our outbound dialing solution. improved call metrics and increased responsiveness even with higher volumes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Enterprise (\> 1000 emp.) 10/11/2021 "Great product, great support team" 5/5 What do you like best about Acqueon? Support team is great with response time and knowledge Review collected by and hosted on G2.com. What do you dislike about Acqueon? I do not have anything that I can list as a dislike here Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? the product allows us to automate the process of calling customers who are behind on their bills Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 10/12/2021 "Great product and outstanding service!" 5/5 What do you like best about Acqueon? The ease fo use, quick list loading and set up. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Nothing. I have zero issues with the software. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We have a great outbound dialing system as a result of utilizing Acqeuaon. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 8/10/2021 "Acqueon LCM - IDFC FIRST Bank" 4/5 What do you like best about Acqueon? The feature set and integration flexibility is very high Review collected by and hosted on G2.com. What do you dislike about Acqueon? TIme taken for RCAs and CRs for new development and any issues that we may face Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We have a very elaborate collections call center with 2000+ callers and Cisco dialer. We needed a very flexible LCM and Acqueon fits the bill here Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller WK Wajiha K. Technical Support Executive Mid-Market (51-1000 emp.) 4/1/2021 "Acqueon has many useful feature, for better Customer Experience and Engagement." 3/5 What do you like best about Acqueon? The Acqueon Tool used, and the support from them Review collected by and hosted on G2.com. What do you dislike about Acqueon? We have a couple of restriction, which hopefully will be resolved by the next release of tools Review collected by and hosted on G2.com. Recommendations to others considering Acqueon: For Better User Experience and minimal managing, mostly for campaigns, would like to recommend acqueon Engagement Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? The Tool used help Customer interact and keep track of the activities Review collected by and hosted on G2.com. 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