--- title: Acqueon Reviews meta\_title: 'Acqueon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Acqueon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Acqueon Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [(7 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [(6 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acqueon ##### 1. Helpful Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [ See 7 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 2. Customer Support Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [ See 6 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 3. Ease of Use Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) See Related User Reviews ![Zeljko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeljko A.") ZA Zeljko A. Mid-Market (51-1000 emp.) 4.5/5 "Great solution for the teams that are focused on outbound outreach. Easy to use, fast and reliable." What do you like about Acqueon? Easy to use and reliable solution for the outbound sales team. ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 4. Integrations Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you like about Acqueon? It’s a multitasking beast - keeps everyone compliant with the regulations, predicts when a call will actually get picked up, and even handles multiple ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 5. Customer Satisfaction Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) See Related User Reviews ![ahmed h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ahmed h.") AH ahmed h. Small-Business (50 or fewer emp.) 5.0/5 "Acqueon team managed the implementation process till the Go-Live very perfectly." What do you like about Acqueon? Acqueon team managed the implementation process till the Go-Live very perfectly. ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ### 5 Cons or Disadvantages of Acqueon ##### 1. Limited Customization Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 2. Technical Issues Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org ##### 3. Expensive Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 4. Integration Issues Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) See Related User Reviews EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org RM Raheem M. Enterprise (\> 1000 emp.) 4.5/5 "Acqueon Integration with SMS gateway in my organization" What do you dislike about Acqueon? Missing buildin feature to integrate with SMS API. ##### 5. Learning Curve Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/acqueon/competitors/alternatives) AG Alfredo G. Project Director Enterprise (\> 1000 emp.) 11/5/2024 "Good Experience and Customer Oriented Team" 4.5/5 What do you like best about Acqueon? Customer Focus and Orientation on the project. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Sometimes difficulties with language and understanding each other Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon is acting as a Dialler Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/12/2024 "Friendly support with platform configuration issues" 4/5 What do you like best about Acqueon? Great documentation Always avaialble for Q&A Always willing to provide support if any issue appeared Review collected by and hosted on G2.com. What do you dislike about Acqueon? Sometimes the platform configuration was not well and it has different issues/bugs Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Filter the opt-out and limit the number of calls that our agents should do to our customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VS VINEET S. Enterprise (\> 1000 emp.) 1/8/2024 "Wonderful experience" 5/5 What do you like best about Acqueon? This is part of ongoing Zeta engagement where genpact selected Acqueon as . When we started last year, initially, we thought something is missing. However, Acqueon team Suresh Kumar V and Praveen Kumar G. under the leadership of Eazu Franklin Ranay and really picked it up swiftly and helped us p[ut together missing pieces and delievered solution in time. I must say this one is a very complex multi party integrated solution and Acqueon came up as a great one under the leadership of Eazu. Review collected by and hosted on G2.com. What do you dislike about Acqueon? This is part of ongoing Zeta engagement where genpact selected Acqueon as one of the implementation partner. When we started last year, initially, we thought something is missing. However, Acqueon team Suresh Kumar V and Praveen Kumar G. under the leadership of Eazu Franklin Ranay really picked it up swiftly and helped us put together missing pieces and delievered solution in time. I must say, this one is a complex multi party integrated solution and Acqueon came up as one of the best partner to work with under the leadership of Eazu. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We wanted a solution that will help with auto dialler functionlity and run campaign defined as per the strategy in DM. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") CH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/12/2024 "TTEC Digital Review Acqueon Kaiser" 4.5/5 What do you like best about Acqueon? Acqueon has the best list management tool Review collected by and hosted on G2.com. What do you dislike about Acqueon? I do not have any dislikes. This is a tough industry and Acqueon is doing their best. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? A list management solution Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") IF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/6/2024 "An altogether positive experience under significant time pressure" 4/5 What do you like best about Acqueon? The team showed some great dedication to deliver under difficult conditions. Changing requirments and and scope but reacted with great agility. The product knowledge of the team was critical to delivering against the requirements Review collected by and hosted on G2.com. What do you dislike about Acqueon? Working across differing time zones made things more challenging than it should have been at times Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Automation of outbound dialling campaigns allowing us to easily track against our SLA's and compliance requirements Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/15/2023 "Customer Acqueon migration" 4.5/5 What do you like best about Acqueon? Product Innovation, Integration and Support! Review collected by and hosted on G2.com. What do you dislike about Acqueon? Apart from a couple for configuration changes after migration, Nothing in particular. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon acts as Campaign Manager and Webex Contact Center as the dialer. Product inovation requires changes from both Acqueon and Cisco. Review collected by and hosted on G2.com. Show More 3/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JB Jaime B. Enterprise (\> 1000 emp.) 3/11/2024 "Good Support and Fast Turnaround" 4.5/5 What do you like best about Acqueon? Customer Service and response time, ease of implementation Review collected by and hosted on G2.com. What do you dislike about Acqueon? Wish they could have worked more directly with CDW. Customer did a lot of back and forth between the two at first instead of CDW and Acqueon working together. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? campaign management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MM Mostafa M. Small-Business (50 or fewer emp.) 11/5/2023 "Highly Recommended - Acqueon's Flexibility and User-Friendly Solutions" 5/5 What do you like best about Acqueon? Flexibility and User-Friendly Solutions . Review collected by and hosted on G2.com. What do you dislike about Acqueon? nothing till now . Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? outpound campaing to reach the customer and also used for agent camapings to reach the customer more efficient Review collected by and hosted on G2.com. Show More 12/5/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 9/28/2023 "Well planned and executed migration" 5/5 What do you like best about Acqueon? Acqueon professional services team helped us migrating LCM (4.2.1.31 for UCCE). from Win 2012 to 2019 OS. The project engineer (Suresh Kumar V) carried out due-diligence, gathered all the information, and created a checklist by ensuring the key tasks are executed in a sequential way as there were dependancies on multiple stakeholders. We're overall very satisfied with this migration and successful readiness of the production launch. The engineer was very flexible and supportive through out the migration and as a result, we did not see any post production issues which displays the sheer determination of the engineer. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Nothing to specify, We're overall satisfied with the quality of work. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon helped us mirating the LCM services from Win 2012 to 2019 OS. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MB Mark B. Telephony Lead for Aviva Enterprise (\> 1000 emp.) 12/2/2022 "LCM Upgrade: .i" 5/5 What do you like best about Acqueon? The Acqueon team, easy to deal with, Expert knowledge and is very professional, and always available, I find their support to be one of the best in the business, and i work with a lot of 3rd parties This upgrade was seamless with Acqueon support, we had to upgrade our OS and also upgrade LCM versions, the project team in Acqueon have a wealth of experience in all areas, professional, dedicated and always available to answer question and also give best advice on the product. Our business leads couldn't operate without the rich features built in to theApp Review collected by and hosted on G2.com. What do you dislike about Acqueon? There was nothing i didnt dislike - the time difference between location wasnt a problem with Acqueon to get the project over the line in time on time and within budget. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? This was an upgrade plan - we have a newly updated application with built-in features that doesn't require ANY custom config Review collected by and hosted on G2.com. 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