--- title: Acqueon Reviews meta\_title: 'Acqueon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Acqueon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Acqueon Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [(7 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [(6 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [(4 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [(3 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [(2 mentions)](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acqueon ##### 1. Helpful Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. [ See 7 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921046&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 2. Customer Support Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. [ See 6 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921164&qs=pros-and-cons#reviews) See Related User Reviews ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you like about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a to ##### 3. Ease of Use Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920939&qs=pros-and-cons#reviews) See Related User Reviews ![Zeljko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeljko A.") ZA Zeljko A. Mid-Market (51-1000 emp.) 4.5/5 "Great solution for the teams that are focused on outbound outreach. Easy to use, fast and reliable." What do you like about Acqueon? Easy to use and reliable solution for the outbound sales team. ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 4. Integrations Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. [ See 4 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921084&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you like about Acqueon? It’s a multitasking beast - keeps everyone compliant with the regulations, predicts when a call will actually get picked up, and even handles multiple ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you like about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert profession ##### 5. Customer Satisfaction Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921240&qs=pros-and-cons#reviews) See Related User Reviews ![ahmed h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ahmed h.") AH ahmed h. Small-Business (50 or fewer emp.) 5.0/5 "Acqueon team managed the implementation process till the Go-Live very perfectly." What do you like about Acqueon? Acqueon team managed the implementation process till the Go-Live very perfectly. ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Enterprise (\> 1000 emp.) 5.0/5 "Tawuniya LCM Implementation" What do you like about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. ### 5 Cons or Disadvantages of Acqueon ##### 1. Limited Customization Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966250&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 2. Technical Issues Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. [ See 3 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1921299&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 3.5/5 "LCM Cloud for Webex CC Migration" What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understo EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org ##### 3. Expensive Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1966254&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ##### 4. Integration Issues Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920981&qs=pros-and-cons#reviews) See Related User Reviews EH Ethan H. Enterprise (\> 1000 emp.) 2.0/5 "Implementation Review" What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our org RM Raheem M. Enterprise (\> 1000 emp.) 4.5/5 "Acqueon Integration with SMS gateway in my organization" What do you dislike about Acqueon? Missing buildin feature to integrate with SMS API. ##### 5. Learning Curve Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. [ See 2 mentions ](https://www.g2.com/products/acqueon/reviews?filters%5Bsentiment_snippet%5D=1920879&qs=pros-and-cons#reviews) See Related User Reviews ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Small-Business (50 or fewer emp.) 3.5/5 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-tow ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features t ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/acqueon/competitors/alternatives) EH Ethan H. Network Engineer Enterprise (\> 1000 emp.) 12/5/2024 "Implementation Review" 2/5 What do you like best about Acqueon? I like that this system is very flexible, and has a vast number of features to modify and utilize to fit just about any and every buisness case. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Initial implementation team for our organization was incredibly hard to work with. I do not feel that this team listened to what we needed for our organization, and was very argumentative. It is also incredibly frustrating that during implemenation we did not have a resource that could differentiate between what is acqueon dependencies and what is cisco dependencies. The finger pointing back and fourth got to be a bit extreme, and it would be incredibly helpful to have someone that understand both the acqueon and cisco side of this integration to better help customers, and to explain to them when something is on the cisco side of things or when it is on the acqueon side of things. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Providing list management so that we can run an outbound preview campaign for collection purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 10/27/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Dialer implementation for CDK-AutoNation" 4.5/5 What do you like best about Acqueon? Very professional and easy to work with team Review collected by and hosted on G2.com. What do you dislike about Acqueon? No dislike about Acqueon product or team Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Outbound dialing with a dedicated set of agents for AutoNation Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AP Abhijit P. IS Manager Enterprise (\> 1000 emp.) 11/14/2024 "Acqueon Campaign Management" 4/5 What do you like best about Acqueon? - Satisfies all critical compliance needs out of the box - Provides business operations the ease and flexibility to configure and manage capaigns on a daily basis - Relatively starightforward implementation of the out-of-the-box product - Great product services/ implementation team - Easy to integrate with CRM systems Review collected by and hosted on G2.com. What do you dislike about Acqueon? - Needs a clear model to support multi-tenant model for supporting different business units within an organization - Restrictions on certain out-of-the-box features that cannot be customized Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Call complaince is available out-of-the-box and easy to configure at the campaign level. Business operations can manage the product for day-to-day changes without requiring IS support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RM Raheem M. Project Manager Enterprise (\> 1000 emp.) 11/14/2024 "Acqueon Integration with SMS gateway in my organization" 4.5/5 What do you like best about Acqueon? We are financial institution with strict security protocols, and our corporate security policy restricts direct communication with SMS servers. Instead we use an internal SMS application with secure, exposed API for sending messages. Acqueon demonstrated exceptional flexibility and expertise by customizing their solution to integrate seemlessly with our internal SMS application API, rather than relying on direct SMS server communication. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Missing buildin feature to integrate with SMS API. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We procure Acqueon - LCM (List compaign management) for solving the collection department problem, Improve customer experience, and revenue result, and adhere to regularity requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Zeljko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeljko A.") ZA Zeljko A. Client Engagement Manager Mid-Market (51-1000 emp.) 12/11/2024 "Great solution for the teams that are focused on outbound outreach. Easy to use, fast and reliable." 4.5/5 What do you like best about Acqueon? Easy to use and reliable solution for the outbound sales team. Review collected by and hosted on G2.com. What do you dislike about Acqueon? There is nothing specific that I dislike about Acqueon. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? I have all data about my team calls in one place. Also, it has predictive models to inform my team when is the best time to call. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CW Clifford W. AVP Dialer Strategy Enterprise (\> 1000 emp.) 11/14/2024 "A fintech company that migrated several clients to" 4.5/5 What do you like best about Acqueon? Layout and format is intuitive and real time modifications can be made intra-day. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Sometimes the system can be laggy and the real time reporting could be enhanced.. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Clicker for our 3rd party collection unit is very beneficial along with giving us a more robust compliance package (Genesys is lacking). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MG Mary G. Enterprise (\> 1000 emp.) 4/19/2024 "Exceptional system with superior customer service" 4.5/5 What do you like best about Acqueon? Working with the project team was a great experience. They were very patient and held very detailed training sessions and would tailer to how I would learn best. During the implementation process, they were also very helpful as we worked through the best setup and assisted with any adaption that would need to be made. There are several features that allow for you to become as broad or granular as needed to meet the business need. Acqueon is also very interested in hearing and implementing ways to improve the system or ways the customer may utilize the system. Review collected by and hosted on G2.com. What do you dislike about Acqueon? We experienced cummunication barriers, but everyone we worked with was very patient and knowledgeable throughout the process. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Agent lag time between calls, compliace requirements (state and federal regulations), tracking agent production and phone number effectiveness (RPC). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller EM Ed M. Senior IT Manager Enterprise (\> 1000 emp.) 11/13/2024 "CIGNA Acqueon LCM UPgrade and new platform" 3.5/5 What do you like best about Acqueon? Support was very good and their knowledge base was critical for success. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Tough to find times to meet during day. getting them into our system for direct access Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Upgrade Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 7/22/2024 "Team really strive to make it a success." 4.5/5 What do you like best about Acqueon? people - they are able to work in an agile fashion. very commited to making the product a success. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Training. Training- whilst we held train the trainer sessions - the documentation on the platform is not strong enough. we still find a reliance on AQN to understand how things are interrelated. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? it gives an ease of control to the Cisco dialler infratructure, meaning we can have those not well versed in telephony able to admin the platform. it provides some interesting real time statistics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 3/5/2024 "Outbound Dialer Phone Campaign" 4.5/5 What do you like best about Acqueon? Acqueon engagement was a great collaboration to get us up and running with our 1st Campaign. We had several road blocks on both sides which delayed the launch of this program but Acqueon remained very patient and kept our engineer resource in place and available to complete our project. Acqueon attended to our campaign issues almost immediately and also quickly implemented campaign modifications. They really showed that they valued us as a customer and truly are interested in continued partnership to assist us to implement the full capabilities of their product. Review collected by and hosted on G2.com. What do you dislike about Acqueon? The beginning project setup was a little bit hard to follow. I would suggest using something like Teams file sharing so that we can stay better in sync and understand activities and progress on Acqueon end and visa versa. Also would have been best at start of engagement and through the CISCO integration that we spent more time upfront on preparing the environment so we could scope out 3rd party man hours. Maybe include 2hrs of just report training with key team members. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Makes it easier to have skilled agents receive preview of outbound call to prospect and be able to capture disposition. Multiple attempts automation easily increases the probability of making a sale. Review collected by and hosted on G2.com. 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