Joseph M.
JM
Joseph M.
Cybersecurity Risk and Compliance US Advisor
Enterprise (> 1000 emp.)
"Great resource"
5/5
What do you like best about ACI Learning [ITPro]?

I like the new CISSP course, as well as the CISM and COBIT 19 courses. I would also like to see more of the tornado tech webinars. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Yes, I would suggest updating some of the classes with the new content, and I would really like to see an entire ITIL from beginner to advanced. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you for reviewing us, Joseph! We are definitely planning to bring you more new content throughout the year! https://www.acilearning.com/blog/your-guide-to-aci-learning-s-new-courses-labs-and-what-s-next-1/

See how ACI Learning [ITPro] improved
MS
MONICA S.
Scheduler
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Human, Engaging ITPro Instructors Make Complex Topics Approachable"
3.5/5
What do you like best about ACI Learning [ITPro]?

ITPro’s instructors don’t sound like they’re reading from a script. They teach like real humans who’ve been in the trenches—breaking down complex topics with humor, analogies, and hands‑on demos. It makes even dense material feel approachable. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Some learners say certain instructors feel less prepared or less engaging. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you so much Monica! We appreciate your review.

Kshitij G.
KG
Kshitij G.
Associate Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Hands-On Learning Experience for IT Pros"
5/5
What do you like best about ACI Learning [ITPro]?

I really like how practical the training feels. The courses aren’t just theory — they include real-world labs that actually help you build hands-on IT and cybersecurity skills. The instructors explain things clearly, and the platform is easy to use. I also enjoy the gamified features like earning points and microcredentials; they make learning a bit more fun and motivating. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

At times, the video lessons seem a bit lengthy, and I would appreciate having more concise summaries or quick quizzes following each section. Additionally, the interface could be a bit quicker when moving between modules. However, these are minor issues when weighed against the overall quality of the content. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"A great resource for IT Systems Administrators"
5/5
What do you like best about ACI Learning [ITPro]?

I like the wide variety of topics from Microsoft to Linux to AWS to Cisco. I like the downloadable notes, as well. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

It can sometimes take a few months for updated content. For example, the CompTIA Linux+ XK0-005 exam retired on January 13, 2026. As of February 23, 2026, the site doesn't have training specifically for XK0-006 (but still has XK0-005 and even the older XK0-004). Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thanks for your review! And great job on keeping pace in your career. We have some fresh content headed your way this year. Hope you see something that excites you: https://www.acilearning.com/blog/your-guide-to-aci-learning-s-new-courses-labs-and-what-s-next-1/

See how ACI Learning [ITPro] improved
Chris H.
CH
Chris H.
Mid-Market (51-1000 emp.)
"Great Tool for Passing IT Certifications"
5/5
What do you like best about ACI Learning [ITPro]?

I love ACI Learning [ITPro] for the great program it offers with valuable study questions. The tutorials and study questions are what I like most about it. It was really useful for me because it helped me pass my Security + exam. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

More study questions would help Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you for your feedback and congrats on Sec+!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great platform to prepare for certifications and skills development."
4.5/5
What do you like best about ACI Learning [ITPro]?

I love the learning reminders that help me to stay on track and the AI-Powered Guidance available in the platform. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Just continue improving on the platform and making it more user friendly. The content and the labs are excellent and loving the improvements so far. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thanks for this! We love hearing from learners like you.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"I would recommend it to anyone looking to learn new IT skills."
3.5/5
What do you like best about ACI Learning [ITPro]?

Easily consumable information on a ton of mainstream topics. The format is considerably less dry than many of the competitors. Unfortunately, the available content is a bit limited and not as up-to-date as I would like. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The lack of Android TV support for the Android app is incredibly disappointing. Less mainstream (advanced) topics are underrepresented. Newer topics are missing altogether. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you for your response! We share all feedback with our product team and we absolutely use it to build and prioritize our roadmap. We're proud to be part of your training and upskilling.

Cristian S.
CS
Cristian S.
Software Implementation Specialist
Computer Software
Mid-Market (51-1000 emp.)
"Engaging Teachers and Hands-On Labs That Help You Succeed"
5/5
What do you like best about ACI Learning [ITPro]?

The hands on labs, the engaging teachers, feel like they really want to help you achieve your purpose, always respectable and profesional. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Slow updates to new technology and outdated courses sometimes. Review collected by and hosted on G2.com.

SM
Sushant M.
Software Development Engineer
Small-Business (50 or fewer emp.)
"Fun, Practical, but Could Be More Focused"
4.5/5
What do you like best about ACI Learning [ITPro]?

One of the things I really appreciate is how ACI Learning (ITProTV) makes learning feel approachable and even fun. The instructors are lively and engaging, which helps hold your attention, especially if you find traditional tech training a bit dull. It almost feels like you're learning from coworkers rather than sitting through a lecture.

The video content is paired with detailed notes, guided labs, and practice tests that make it easier to reinforce what you’ve learned. The platform is well-designed, and the mobile app is smooth—great for squeezing in study time during commutes or lunch breaks.

It’s especially helpful for certs like CompTIA, Microsoft, or AWS where hands-on labs and real-world scenarios really help concepts click. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

That casual, conversational tone—while refreshing—can sometimes make the material feel less focused. For tougher exams like CISSP or advanced networking, it occasionally lacks the depth and directness needed to prep efficiently. I sometimes found myself wishing they’d cut back on the light banter and dive into the core content more quickly.

There were also moments where it was hard to tell how current some courses were. A clear timestamp or update label on videos would really help, especially when prepping for the latest exam versions. Review collected by and hosted on G2.com.

KC
Kylie c.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Amazing and engaging teachers!"
5/5
What do you like best about ACI Learning [ITPro]?

Each class is short enough that they don't drag on, they move quickly and are actually enjoyable to watch. The teachers all have great personality and obviously are very interested in what they teach. They explain things in a way even an it novice can understand. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

I feel it can be a bit expensive, hut with the discounts they offer and how many different classes they have it is worth it compared to the astronomical price of many other it schools Review collected by and hosted on G2.com.