The customer service level received from the team in regards to inquiries or situations that arise is top-notch. They are timely in their communication and getting things resolved. Review collected by and hosted on G2.com.

So far I have had no issues with the service or product. Implementation was easy as well. Review collected by and hosted on G2.com.

The background checks seem to come in at a pretty fast rate and customer service is generally helpful. Review collected by and hosted on G2.com.

The education verification can take way longer than expected. Review collected by and hosted on G2.com.

Very easy to use easy to access all information. being able to see all of the places they lived and being able to show our clients that information being able to have that information in front of us to be able to show everyone. being able to see all of the information that is provided. Goes into full detail with all of the informationg that you are looking for and needing to be able to place people at our companies we have to offer. Being able to have all of that information at your hand at anytime being able to have acess to it and being able to share that information Review collected by and hosted on G2.com.

Does take too long sometimes when running backgrounds. but most of the time you will get that back pretty quick it goes into detail for all of the information you are wanting and looking for. The delay in the process is not always good when companies are depending on that information. Wish you could see everyone that someone else ran instead of only being able to see what you have ran. have set up for my boss to get the information. Having to send over that information to each other is very hard when we take time off of work. not having the information back in enough time/timely mannor Review collected by and hosted on G2.com.

SLA Adhence, TAT in acceptable limits and dedicated customer services manager Review collected by and hosted on G2.com.

Services in other regions like EU, APAC and MEA are limited Review collected by and hosted on G2.com.

I like being able to send the authorization to the incoming employees over their phone Review collected by and hosted on G2.com.

The layout of the website is not totally user friendly Review collected by and hosted on G2.com.

I like how the customer service division is very helpful and keen on getting our requests and questions answered in a timely manner. Review collected by and hosted on G2.com.

I can't seem to see any dislikes for PeopleG2 because it is very user friendly and accessible. Review collected by and hosted on G2.com.

Their undertanding of the Background verification industry. Review collected by and hosted on G2.com.

People G2 has certain limitation on Reporting. Review collected by and hosted on G2.com.

Using Swifthire to complete the information is a big time saver. All I do is send the link to the candidates, and they take it from there! I like that I receive an email when they have completed it. Review collected by and hosted on G2.com.

Sometimes specific searches take longer to retrieve; however, you can always request a status update. More times than not, PeopleG2 reps will always update you on the status. Review collected by and hosted on G2.com.

PeopleG2 works fast and accurately to get us the results that we need to ensure that we send the best candidates to our clients. Review collected by and hosted on G2.com.

Sometimes it takes a little long to get results but that falls in the hands of the courts. Review collected by and hosted on G2.com.

The quick assistance when the background is taking longer than expected. Review collected by and hosted on G2.com.

Perhaps a way to have the candidate complete a paper authorization after an interview. Finding candidates wait a day or two to fill out the first PeopleG2 email requesting thier intial information to initiate the background. Review collected by and hosted on G2.com.