Reports are easy to read and website is very user friendly. Review collected by and hosted on G2.com.

Communication is lacking a bit. Wish there was contact information on each pending report for the employee working on that specific background. Review collected by and hosted on G2.com.

Sex offender screening turn around time. Review collected by and hosted on G2.com.

Turn around time for education verifications and county criminal screenings. Review collected by and hosted on G2.com.

The ease of use and fast results are amazing Review collected by and hosted on G2.com.

I don't have any downsides of using the system Review collected by and hosted on G2.com.

User friendly system that provides email upates as well as a system history of every applicant within the system. For an example, I can view if the candidate has signed their consent and what time/date it was completed. Review collected by and hosted on G2.com.

The note system. I do enjoy the idea of the note system, but every time I submit a note, it does not go directly to anyone within the system. Typically, I have to email my account manager which is not always a bad thing, but having to submit an email to reschedule a candidate instead of leaving a note for someone else to take care of this can overwhelm my account manager. Review collected by and hosted on G2.com.

Easily accessible, easy functionality and receipt of results Review collected by and hosted on G2.com.

acquiring a certificate number after the background check is submitted is confusing and people don't know they have to wait until their background check is completed. Review collected by and hosted on G2.com.

The ease with inputting information into the protal. Review collected by and hosted on G2.com.

The length of time it takes for the backgrounds to complete. Review collected by and hosted on G2.com.

I love the integration capability. My company uses SmartRecruiters ATS and upon moving a candidate forward, I'm able to initiate an entire package of pre-employment items (background check, drug screen, motor vehicle report, etc.) at the click of a button. I use it every day and have run into minimal issues. The support line is easy to get a hold of and they're really fast to tend to you. Review collected by and hosted on G2.com.

One area I wish that would improve - I deal with hundreds of candidates and when I need to check in on individual status updates on one, I sometimes have to comb through several pages to find that candidate. My default view is set to 20 results at a time, I wish it defaulted to at least 100. Review collected by and hosted on G2.com.

We've been a customer of AccusourceHR (formerly PeopleG2) since 2020, the integration with Tempworks has worked flawlessly and the ordering process is efficent. Anytime we have a question or an issue, customer service is super quick to respond and resolve! Review collected by and hosted on G2.com.

We wish we were able to create custom reference check question sets instead of just using the standardized question set. Because of this, we are using a different vendor. Review collected by and hosted on G2.com.

The system needs improvement for entering the jobs. Review collected by and hosted on G2.com.

the steps to accomplish. an entry and the system is very restricted. Review collected by and hosted on G2.com.

Ease of Results when they finally arrive. Review collected by and hosted on G2.com.

SLOW! The 'final review' takes too long. Review collected by and hosted on G2.com.