very fast in getting the results on BG and DT. great costumer service Review collected by and hosted on G2.com.

this isn't on Accurate but getting local county like LA to clear their folks. Review collected by and hosted on G2.com.

Quick turn around time. Automatic ordering thru integration. Automated releases for WA State MVR Review collected by and hosted on G2.com.

Missed searches as a result of only running one name and not aliases. Not proactive in suggesting improvements to our product (this is being corrected) Review collected by and hosted on G2.com.

I like that whenever I reach out to Armida Steele, she is very responsive and replies quickly. Review collected by and hosted on G2.com.

Sometimes, it make take while to get back detailed reports. Review collected by and hosted on G2.com.

Ashley is the best part of Accurate - she is detailed and helpful and responsive. Review collected by and hosted on G2.com.

The set-up is painful and horrible to keep up to date. We have non-stop issues with OT Scan and with Oral Tox results. Our managers don't have a resource if they can't get into the system. We had to create our own users guide without support or help. Review collected by and hosted on G2.com.

Candidates can provide the required information electronically and the screening is centralized (e.g., criminal checks, employment/education verification, etc. Review collected by and hosted on G2.com.

Sometimes it takes too long to get the results particularly when the verification depends on county courts. These delays can affect the overall recruitment timeline, postpone start dates and impact the candidate and client experience. Review collected by and hosted on G2.com.

I like having one point of contact that we can go to for concerns and receive a quick response. Review collected by and hosted on G2.com.

I really don't have any feedback on this question at the moment Review collected by and hosted on G2.com.

All the state checks I need are available. Reference and education checks are included as well, so there’s no need to use outside sites or make separate reference calls. Review collected by and hosted on G2.com.

It takes a bit longer than some other sites. Review collected by and hosted on G2.com.

Their customer friendliness, whether from our account rep or through Live Chat, is always timely and very helpful. Whenever we have questions, they are there to guide us. The platform is very user-friendly, and we have not experienced any downtime.

Their reporting is very helpful, and if I need an ad hoc report, they quickly provide the necessary information along with a summary. The transition experience has been top-notch, providing a seamless implementation. They had a great program, so we always knew what was needed and who was responsible for each action.

The integration from our applicant tracking system to Accurate has been flawless. We process more than 75,000 background checks annually and have had no issues with turnaround time; they consistently deliver as promised. Our locations use Accurate on a daily basis. Review collected by and hosted on G2.com.

Out only regret is that we didn't move to Accurate sooner. I haven't found anything to dislike about their customer service or the platform. Review collected by and hosted on G2.com.

We've had a positive experience using Accurate Background for our background screening needs. The platform is user-friendly and easy to navigate, which streamlines our hiring process significantly. One of the standout features is their responsive customer service—questions are answered promptly, and it's reassuring to have dedicated Account Managers who are accessible and supportive when needed. Overall, Accurate Background is a reliable and efficient solution with excellent support, and we appreciate the partnership. Review collected by and hosted on G2.com.

The only area for improvement is the readability of certain sections within the background check reports. Some details can be a bit difficult to interpret at a glance, and clearer formatting or guidance would enhance the user experience. Review collected by and hosted on G2.com.

Whether you're screening employees, vendors, or contractors, it's important that your background checks are speedy and reliable. Accurate Background has cutting-edge support and features that will help you expand your business safely and easily. In addition, they have a dedicated 24/7 multi-lingual customer support team to ensure the background process is easy to manage with timely updates at every stage. Review collected by and hosted on G2.com.

We use Accurate background daily for all employment needs and do not have anything to share other than our positive experience and business relationship with our client representatives. Review collected by and hosted on G2.com.