BD
Bob D.
President
Mid-Market (51-1000 emp.)
"Straightforward, Easy to Use, and Scalable with Great Support"
4.5/5
What do you like best about Accruent Maintenance Connection?

Straight forward. Easy to use. Scalable. Good support. Continual improvement Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

Cost is the biggest issue and the need to have a separate licensing for each user Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"User-Friendly, but Needs Stronger Integrations and GIS Features"
3/5
What do you like best about Accruent Maintenance Connection?

It is very user-friendly for users that are not familiar or comfortable with technology. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

It is missing some of the robustness of other asset management software programs such as ease of integrations and GIS capabilities. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Easy Work Order Filtering, but a Confusing Interface"
3.5/5
What do you like best about Accruent Maintenance Connection?

It is easy to filter through work orders to find what I'm looking for Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The interface can be confusing, especially when viewing and creating work orders Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Easy to Use and Update for a Variety of Needs"
4.5/5
What do you like best about Accruent Maintenance Connection?

its easy to use and update We use it for a variety of things Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

I wish it was more drag and drop and had AI integration Review collected by and hosted on G2.com.

DM
Douglas M.
EAM Systems Admin
Mid-Market (51-1000 emp.)
"Highly Customizable CMMS, But On-Prem Updates Lag Behind"
4.5/5
What do you like best about Accruent Maintenance Connection?

The flexibility for Maintenance Connection to adapt to our unique business needs has been outstanding. We needed a product we could customize in house and MC was an open book compared to other CMMS software. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

As an on-prem customer updates are delayed compared to the cloud version of MC. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Best CMMS software"
5/5
What do you like best about Accruent Maintenance Connection?

Easy to use and very user friendly in the work order creation and review process for maintenance Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

Creating reports can be tricky but that is because it is very customizable. Review collected by and hosted on G2.com.

Anton C.
AC
Anton C.
Systems Manager
Mid-Market (51-1000 emp.)
"Foundation for our Equipment Maintenance"
5/5
What do you like best about Accruent Maintenance Connection?

Parts Inventory, Equipment History, Cost Tracking. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

Licensing costs and not being able to assign multiple cost codes to one work order. Review collected by and hosted on G2.com.

Josh H.
JH
Josh H.
Maintenance Supervisor
Mid-Market (51-1000 emp.)
"Maintenance Connection"
5/5
What do you like best about Accruent Maintenance Connection?

Seamless SAP integration for asset parts ordering. Asset hierarchy structure for relevant PM reliability concepts. Can easily be configured in so many different ways for future foward asset configuration and auto add PM configuration based on asset class. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

Extensive program that will require separate training to fully utilize. Nothing about the program is noteworthy as a "dislike" but without the proper training, it will be difficult to fully utilize a fraction of the potential. Easily one of the best if not the best asset and PM management systems today. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"Ease of use"
4/5
What do you like best about Accruent Maintenance Connection?

I like the ease of use when having to make a work order, It is user friendly for employees whom have limited computer experiance. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The reporting feature could use an upgrade to save your changes once you put in a field. As i run reports every day and i have to keep changing the fields even though i put year to date . Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"Easy Set UP - Reduced parts inventory across company"
4/5
What do you like best about Accruent Maintenance Connection?

Flexibility of set for ease of use and inventory visibility and controls. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

There have been some growing pains as the company expands with some limited support issues. Review collected by and hosted on G2.com.

Response from Adam O'Brien of Accruent Maintenance...

Thanks for taking the time to leave your review of Maintenance Connection!

It's always great to hear how we are helping organizations like yours reduce spend and gain insights in key areas like inventory management.

Thanks for sticking with us as we iron out the kinks of being apart of a bigger software family. We're optimistic that we've worked out the majority of the hiccups and are getting back to setting the industry standard for customer support that we have come to be known for!