Verified User in Information Services
UI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"EMS is Good"
4.5/5
What do you like best about Accruent EMS?

EMS allows for an overall smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

If not maintained properly EMS can run slow. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Positive Experience with EMS"
3.5/5
What do you like best about Accruent EMS?

The site confirms your booking via email Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I think the aesthetics of the page could be more user friendly Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Sufficient reservation system"
4/5
What do you like best about Accruent EMS?

Ability to see the status of reservations in the system. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

<p>Limited number of users per office so requesting rooms is left to a few people.</p> Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"I use EMS as a building manager at a mid-sized public university. It works excellently for the job!"
4/5
What do you like best about Accruent EMS?

It is concise and the visual calendar helps me break down my responsibilities! Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Often difficult to navigate and make new reservations. Review collected by and hosted on G2.com.

MO
Mary O.
Operations Assistant
Mid-Market (51-1000 emp.)
"Best to see overall"
5/5
What do you like best about Accruent EMS?

I like the ability to be able to see all of the events we have at the school, considering how large it is, and being able to direct people using all of the information given Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I do dislike how confusing it can be to use sometimes if you're not completely trained on how to use it. I can understand when people make mistakes Review collected by and hosted on G2.com.

AC
Alejandra C.
N/A
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy for reservation bookings!"
5/5
What do you like best about Accruent EMS?

I love how easy this product is to use. Making bookings have never been easier. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

So far, I haven't found anything I dislike about EMS Software. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"EMS is high performing, but missing a few basic features"
4/5
What do you like best about Accruent EMS?

EMS has lots of powerful features. It allows for easy event planning and reservations across multiple teams and departments. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

EMS needs to add an additional setup and strike time feature to reservations. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great for Event Management"
4.5/5
What do you like best about Accruent EMS?

EMS is customizable to your needs, and certain parameters can be set and required when entering information. It is easy to track which user entered all information. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Some things take too many clicks to get to, and the limited user count can sometimes effect workflow. Review collected by and hosted on G2.com.

Katherine C.
KC
Katherine C.
Conference Assistant
Think Tanks
Mid-Market (51-1000 emp.)
"Good Product- making strides in the right direction"
3.5/5
What do you like best about Accruent EMS?

On the planners side it is very easy to use. Can easily add items to reservations and to make reservations. I also like the calendar function. Very easy to see all of the meetings that are taking place and can see them from previous years as well.

They also make it really easy to make reports. Once you have set up the requirements you want in your reports once it automatically remembers so it speeds up the process Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

They need to work out some errors. At times error messages occur when the planner sends the confirmation emails. If they don't re-add the item that the person originally requested the email shows up as an error.

In addition of the staff side (the requester) it can be confusing to learn how to use it. It is not always clear why they have to click on certain tabs to complete a reservation. Review collected by and hosted on G2.com.

Ivy S.
IS
Ivy S.
Receptionist/ LAA
Law Practice
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"EMS is GREAT!"
5/5
What do you like best about Accruent EMS?

I really like how it is easy to share with my other peers. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I haven't found anything I dislike about EMS. Review collected by and hosted on G2.com.