Verified User in Public Policy
UP
Verified User in Public Policy
Mid-Market (51-1000 emp.)
"OK for computer, tough on mobile"
2.5/5
What do you like best about Accruent EMS?

Very convenient from the computer to quickly book a room! And great for adding catering, etc. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

App doesn’t work on my phone, And hard to change the services you’ve ordered in a recurring reservation. Also tends to spastically send dozens of repeat email notification s for my recurring reservations. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Totally Adequate"
3/5
What do you like best about Accruent EMS?

I like that it's intuitive to use. You can have basically no training and still be able to figure everything out. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Functionality wise, it's perfect. It's a little clunky looking but that's it's biggest issue. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Mid-Market (51-1000 emp.)
"Great management system"
3.5/5
What do you like best about Accruent EMS?

all the capabilities EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Ease of use"
4.5/5
What do you like best about Accruent EMS?

It is user friendly and is accessible to many different campus partners. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The limitations of my place of employment in terms of use. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"EMS could stand a few updates in my opinion. "
1.5/5
What do you like best about Accruent EMS?

Our eCalendar system at work is outdated, it uses EMS and the options are limited. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I am not a fan of only seeing one room at a time per booking, I have to manually exit and search a new room adding in all of the same details if the room I want is unavailable. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy Peasy! "
5/5
What do you like best about Accruent EMS?

Easy for new staff to learn. Online portion easy for clients. Full fills our most reporting and billing needs. EMS support team is great! Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

There are a few billing reports that we have tried to build and were unsuccessful even with the support teams help. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Super easy to use"
5/5
What do you like best about Accruent EMS?

It allows you to book the room for any meeting, call or event. It will show you availability for the rooms and each person. I use it all the time for my team. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The system can sometimes not update and be delayed in sending confirmations. It also limits you seeing who has it booked to posible see if they can cancel. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"EMS for event planning"
4/5
What do you like best about Accruent EMS?

I use EMS for reserving rooms at the university I work at. The clean interface and ease of seeing what times certain rooms are available is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I like that you can see all the events, but it would be very helpful if there was as more effective ways to search for a room. For example, doing an advanced search for a room with a projector and that seats at least 10 people. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy and quick to use"
4/5
What do you like best about Accruent EMS?

The EMS application is quick and easy to add to an email for reserving a room in any of the buildings on campus. It tells you exactly which room is available at what time on a schedule basis and also shows blocked off time that others have reserved. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

User interface could definitely be better looking and not as wide and large of a schedule when choosing a slot. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Used to reserve conference rooms."
3.5/5
What do you like best about Accruent EMS?

Can easily book rooms and add colleagues to the reservation. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Sometimes there are glitches when reserving rooms. Review collected by and hosted on G2.com.