Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Powerful tool with a steep learning curve."
3/5
What do you like best about Accruent EMS?

It is a powerful scheduling tool for event and meeting spaces. The database keeps records of every action taken within the system. It generates emails, can handle billing, as automate much of the process. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

It has a steep learning curve because it is not intuitive. It takes quite some time for one to become a proficient user. Also, ever since EMS was sold to Accruent, the customer service operation has gone from fantastic to horrible. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great software!"
4/5
What do you like best about Accruent EMS?

This software is great for managing a large number of events and reservations as well as services associated with them. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

While the software is great, the desktop version does look outdated. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"EMS - a study"
0.5/5
What do you like best about Accruent EMS?

it allows us to schedule rooms in a way that works for external vendors Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

They do not use modern software development methods, nor do they use anything related to privileged access or MFA. Review collected by and hosted on G2.com.

Emmanuel C.
EC
Emmanuel C.
Ejecutivo de RR. HH.
Small-Business (50 or fewer emp.)
"Maximize performance."
4.5/5
What do you like best about Accruent EMS?

This service helps us to increase our competitive advantage in the retail market in the same way as to optimize asset maintenance processes, guaranteeing complete, accurate and up-to-date engineering information management, obtaining global visibility of the work carried out through reports and statistics. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

there is nothing that we dislike, it provides us with excellent rooms to hold important events and create a dynamic and multi-functional work environment to have a good work space. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
"Extremely Versatile Software"
4/5
What do you like best about Accruent EMS?

We have yet to find something we are unable to do within this software. It is very easy to handle reservation through billing right inside of EMS. Our schedulers are able to easily add details, required resources, and charges, our event teams can review needs and ask questions, and post event reports are generated for our management teams. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Depending on the deployment and setup the system can be complicated for new users. We have found this requires a good amount of training to reach its full potential. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Functional but not my favorite"
3/5
What do you like best about Accruent EMS?

It’s easy to view spaces for booking, and I like that you can include photos of the space for viewing. It makes it easy to see the different set up types for each room. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I wish there were an option to notify you of a cancellation of a reserved space. If there is, my employer doesn’t use it. Because of this, you don't know if your room has opened up for any reason. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"EMS"
4/5
What do you like best about Accruent EMS?

EMS gets the job done. It has a lot of functionality that I haven’t even used yet. It rarely ever crashes and offers a comprehensive view of the day which is helpful. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The interface is pretty dated, but otherwise I have no complaints. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"EMS Workspace and Meeting Room Reservation System"
4.5/5
What do you like best about Accruent EMS?

the ease and speed at which EMS allows narrowing search for workspaces or conf rooms Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

one downside is that you can book duplicate workspace reservations and thus one individual may book numerous workspaces that would be presented as unavailable to others Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Does the job efficiently"
4/5
What do you like best about Accruent EMS?

I use this for booking rooms at my workplace for meetings and events. It is very user friendly and lets me see what rooms are available before making a reservation and makes it easy to keep track of ones I have already made. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

It supposedly has an app that is unusable.i have to do everything from a desktop or laptop. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Not Bad"
3/5
What do you like best about Accruent EMS?

I do like being able to see for myself what rooms are available and what's going on in the occupied rooms. Also cool to order your catering from our kitchen right on there. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Pages' organization is not intuitive. Sometimes I have to click around and search around for what I'm trying to do. Wish there was a way to message other bookers and broker room swaps. Review collected by and hosted on G2.com.