SP
Samuel P.
Mid-Market (51-1000 emp.)
"Great Software"
4.5/5
What do you like best about Accruent EMS?

It was extremely easy to view multiple spaces at once. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

We only had the desktop client which was sometimes slow to load. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Useful and Reliable"
4/5
What do you like best about Accruent EMS?

Clear and easy to use

Makes event planning easy Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Lots of functions, little training

Wish we could see only what we use

Web request system is not great Review collected by and hosted on G2.com.

Suzanne E.
SE
Suzanne E.
Realtor®
Mid-Market (51-1000 emp.)
"Benchmark event software "
4.5/5
What do you like best about Accruent EMS?

Ability to capture information in one central location for various departments and colleagues to access and utilize Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Could be more user friendly, better design and navigation, easier to customize. Review collected by and hosted on G2.com.

Victoria H.
VH
Victoria H.
Assistant Director - Plemmons Student Union - Event Services
Higher Education
Enterprise (> 1000 emp.)
"Great software"
4/5
What do you like best about Accruent EMS?

The overall ease of use - easy to input events and glance at to see all events going on. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The web client platform on a mobile device is difficult Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great event management software"
4/5
What do you like best about Accruent EMS?

I like that it is designed for many functions of setting up an event from booking the room, catering, setting up billing, contracts, as well as the after the event functions such as billing and payment. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I think that it could be more user friendly. Once I used it for a while I was able to navigate the functions I do pretty well but it was not intuitive as to what to do to go through the billing process. Review collected by and hosted on G2.com.

Braden K.
BK
Braden K.
Assistant Director of Event Services
Mid-Market (51-1000 emp.)
"Great Product"
4.5/5
What do you like best about Accruent EMS?

I can access the system from anywhere with an internet connection! Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Not as many features as the desktop client of the software. There are some issues when sending reports and confirmations. If "pdf" is not chosen as the output, users will get an error. There is also an issue when setup notes and equipment double up when entering. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Great Software, Needs work"
3.5/5
What do you like best about Accruent EMS?

I work in catering for a major University and like that I can log in at any time to see what time classes are scheduled to begin and end, search rooms, Class names etc. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I do not personally print out the weekly report (exported out of EMS for weekly meetings with the University Operations department..this shows notes, beginning, end times etc), but I find it to be a pretty terrible layout. It is definitely not easily read, even though it contains all the pertinent info. This is way better than the previous software the university used, but it definitely needs work. Review collected by and hosted on G2.com.

Aleese G.
AG
Aleese G.
Program Manager 2
Higher Education
Enterprise (> 1000 emp.)
"Good but slow"
3/5
What do you like best about Accruent EMS?

i like the ability to see what each individual room is used for on the campus, plus you can list room occupants, room types, and square footages. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

the maps are sometimes very slow to load, only certain browers work, and glitchy from time to time. Review collected by and hosted on G2.com.

Timothy S.
TS
Timothy S.
IT Project Manager
Enterprise (> 1000 emp.)
"Best Event Management Solution in the market "
4.5/5
What do you like best about Accruent EMS?

cloud EMS is one of the best solutions for scheduling online. It has a number of uses for educational environments. Easy to customize and implement. The interface is simple and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

i would love to see more GUI templates added to the package provided Review collected by and hosted on G2.com.

Tom R.
TR
Tom R.
Senior Conference Planner
Think Tanks
Mid-Market (51-1000 emp.)
"Great for in-house events"
4.5/5
What do you like best about Accruent EMS?

The interface is very customizable which makes things easy for our events team - we can tailor it as needed! Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

At times it can be a bit counter-intuitive but since we customize our interface, we managed to fix the problem Review collected by and hosted on G2.com.