Michael M.
MM
Michael M.
Accountant
Mid-Market (51-1000 emp.)
"AIQ is going the right direction, but not there yet."
3.5/5
What do you like best about AccountsIQ?

Invoice automation and workflows work well now. As does the employee expense app. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Difficult to find or edit past transactions. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi Michael,

Thanks for your feedback - it’s great to hear that features like invoice automation, workflows and the expense app are helping things run smoothly and that BI Codes are making reporting clearer.

We appreciate your note on editing past transactions - feedback like this is really helpful as we continue to improve the platform.

Thanks again for choosing AccountsIQ - we’re glad to be supporting your team.

Best regards,

Karis Higson - Partnerships & Customer Marketing Manager, AIQ

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"AIQ Rohan Holdings"
4.5/5
What do you like best about AccountsIQ?

The on boarding process was brilliant and we had a lot of support to get us up and running. The platform is very easy to use and provides great consolidation tools. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

There's no a whole lot of disadvantages. The reports can be a little tricky to get them to look they way you want but again there is great support to aide in that regard. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Thank you for the fantastic review and for calling us the best accounting software for SMEs — that means a lot! We're so pleased to hear that AccountsIQ hits the sweet spot for your business in terms of flexibility, ease of use, and value.

We appreciate your feedback on login options and API access. We're always looking for ways to streamline the experience and improve accessibility, so your comments are really helpful.

It's great to know we're helping you stay cloud-based and efficient — thanks again for your support!

Best regards,

Karis Higson - Partnerships & Customer Marketing Manager, AIQ

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
"Flexible system which can be adapted to suit users"
4/5
What do you like best about AccountsIQ?

Easy to navigate and to search transaction Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

The system is a bit slow at certain times of the day Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Thanks so much for your feedback! We’re delighted that you find AccountsIQ easy to use and helpful for maintaining consistency across your entities and reporting. We appreciate your note on system speed, our team is continually working to enhance performance. Please continue to share your thoughts with us; your feedback really helps us improve.

Best regards,

Karis Hunt

Partnerships & Customer Marketing Manager, AIQ

VB
Vicky B.
Head of Finance
Enterprise (> 1000 emp.)
"Easy to use software"
5/5
What do you like best about AccountsIQ?

It's easy to use and simple. The team are super responsive with queries and issues.

You can also integrate with it quite easily from what i've seen. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

It can be very slow and freeze just when you want it to be quick. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi Vicky,

Thanks for your review! We're so pleased to hear you're finding AccountsIQ easy to use and that our support team has been responsive - that’s what we aim for.

We appreciate your feedback about performance, and we’re actively working on speed and stability improvements as part of our ongoing platform enhancements.

Great to hear the reporting features like cashflows are serving your team well — we’re glad to be your chosen finance platform!

Best regards,

Karis Higson - Partnerships & Customer Marketing Manager, AIQ

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent tool to maximise accounting efficiency"
5/5
What do you like best about AccountsIQ?

Product provides transparency for all transactions and the support team are first class. Easy to integrate, easy to use and can automate some processes.

The implementation team were excellent, making the transition as smooth as possible. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

The software has it's quirks like all software does, but these are minor. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi there,

Thanks so much for taking the time to share your experience - feedback like yours really drives how we shape and improve AccountsIQ.

We're thrilled to hear that the implementation process was smooth and that you're seeing real value in the automation, reporting, and visibility features. Knowing that you've been able to reduce manual effort and still stay on top of your numbers is exactly what we hope to deliver.

It’s also great to hear our support team has had your back - that’s something we really pride ourselves on. As our platform continues to evolve, your input helps us fine-tune the experience and deliver even greater value.

Thanks again for your thoughtful feedback!

Warm regards,

Karis Higson - Partnerships & Customer Marketing Manager, AccountsIQ

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Good reporting facility, very flexible and user freindly"
5/5
What do you like best about AccountsIQ?

Good reports. Excel add-in. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Some glitches that have to be fixed. Mostly in my day-to-day duties, I don't use a mouse. Mostly I use the keyboard. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi there,

Thank you for the great feedback! We're really pleased to hear you're finding the reporting features and Excel add-in useful and that the platform is flexible and easy to use.

We appreciate your note on occasional glitches and keyboard navigation - that’s helpful insight, and we’ll pass it along to our development team.

It’s great to know we’ve been able to meet your needs so far - we look forward to continuing to support you!

Best regards,

Karis Higson - Partnerships & Customer Marketing Manager, AIQ

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Mr C.S.Pryce"
5/5
What do you like best about AccountsIQ?

Ease of use, Customer Support. Number of features. Ease of Implementation. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Not being able to add a permanent extra e-mail on an invoice. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi Mr. Pryce,

Thank you so much for your 5-star review and for sharing your experience with AccountsIQ. We’re delighted to hear that you find the system intuitive and easy to use, and that our support helped make implementation smooth.

We also appreciate your suggestion about adding a permanent extra email to invoices - our product team will review it.

It’s great to know AccountsIQ is helping streamline your accounting processes and support your team.

Best regards,

Karis Higson

Partnerships & Customer Marketing Manager, AIQ

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Very good functionality and ability to create bespoke operations"
4/5
What do you like best about AccountsIQ?

Intuitive accounting ability - it's very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

The expenses module doesn't work for our organisation Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi there,

Thanks for your review! We're glad to hear you find AccountsIQ intuitive and easy to navigate and that features like access levels are supporting your team effectively.

We appreciate your feedback on the expenses module - every organisation has unique needs, and we’ll take your input on board as we continue to improve the platform.

Thanks again for sharing your experience.

Best regards,

Karis Higson - Partnerships & Customer Marketing Manager, AIQ

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Very easy to deal with from initial installation to ongoing support"
4.5/5
What do you like best about AccountsIQ?

Intuitive to use

Affordable for medium sized organisation

Very quick to respond to queries

Good training resources Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

some minor quirks and bugs but no more than most systems

would like read-only logins as an option Review collected by and hosted on G2.com.

Response from Kirstein Batrancea of AccountsIQ

Thank you for the feedback! We’re glad to hear that the installation and support have been smooth so far. Feel free to share more about your experience with AccountsIQ at any time - we’re always here to help and appreciate your insights.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Best for digital account keeping"
5/5
What do you like best about AccountsIQ?

Data entry can be done quickly with minimum errors

It automates the tasks like vat calculation, pay calculations, generation of Payslips

Reports can be made easily like profit and loss statements, customer accounts, inventory costs, sales forecast etc Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Price is higher than paper based system

Implementation is a bit difficult and requires training

Sometimes faced some glitches that took time to fix Review collected by and hosted on G2.com.