# Best Identity and Access Management (IAM) Software for Small Business *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Identity and Access Management (IAM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Identity and Access Management (IAM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Identity and Access Management (IAM) category. In addition to qualifying for inclusion in the Identity and Access Management (IAM) Software category, to qualify for inclusion in the Small Business Identity and Access Management (IAM) Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Identity and Access Management (IAM) Software Products Does G2 Track? **Total Products under this Category:** 212 ### Category Stats (May 2026) - **Average Rating**: 4.45/5 (↓0.02 vs Apr 2026) - **New Reviews This Quarter**: 289 - **Buyer Segments**: Mid-Market 40% │ Enterprise 35% │ Small-Business 25% - **Top Trending Product**: Hire2Retire (+0.049) *Last updated: May 18, 2026* ## How Does G2 Rank Identity and Access Management (IAM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 24,500+ Authentic Reviews - 212+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Identity and Access Management (IAM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Okta](https://www.g2.com/products/okta/reviews) | 4.5/5.0 (1,202 reviews) | SSO and lifecycle automation across SaaS apps | "[Intuitive UI, Easy Integrations, and Reliable Okta Uptime](https://www.g2.com/survey_responses/okta-review-12721974)" | | 2 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,844 reviews) | Cross-platform device and identity unification | "[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)" | | 3 | [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5.0 (870 reviews) | Hybrid identity with Microsoft 365 SSO | "[Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554)" | | 4 | [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews) | 4.5/5.0 (151 reviews) | Fine-grained AWS resource permissions at scale | "[AWS IAM: Fine-Grained, Seamless Access Control for Secure Permissions at Scale](https://www.g2.com/survey_responses/aws-identity-and-access-management-iam-review-12224065)" | | 5 | [Google Cloud Identity & Access Management (IAM)](https://www.g2.com/products/google-cloud-identity-access-management-iam/reviews) | 4.4/5.0 (57 reviews) | Role-based GCP resource access with workload identity | "[Strong, Flexible Access Control and Auditability with Google Cloud IAM](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12224469)" | | 6 | [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) | 4.5/5.0 (497 reviews) | Push-based MFA for remote access workflows | "[Cisco DUO has been our most reliable 2FA solution so far](https://www.g2.com/survey_responses/cisco-duo-review-12662471)" | | 7 | [Rippling IT](https://www.g2.com/products/rippling-it/reviews) | 4.7/5.0 (1,029 reviews) | HR-driven SSO and automated access provisioning | "[Clean UI and Excellent User Experience](https://www.g2.com/survey_responses/rippling-it-review-12866477)" | | 8 | [AWS Vertrified Access](https://www.g2.com/products/aws-vertrified-access/reviews) | 4.7/5.0 (37 reviews) | VPN-free application access with zero-trust policies | "[Clean, Scalable App-Level Access Control with AWS Verified Access](https://www.g2.com/survey_responses/aws-vertrified-access-review-12213090)" | | 9 | [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) | 4.3/5.0 (173 reviews) | Customer identity with adaptive risk-based authentication | "[Comprehensive Security and Identity Management with IBM Verify CIAM](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12393911)" | | 10 | [Oracle Identity Cloud Service](https://www.g2.com/products/oracle-identity-cloud-service/reviews) | 4.6/5.0 (28 reviews) | Oracle-native SSO and centralized identity provisioning | "[Oracle IDCS offers a comprehensive suite for identity governance, single sign-on (SSO).](https://www.g2.com/survey_responses/oracle-identity-cloud-service-review-11701165)" | ## Which Type of Identity and Access Management (IAM) Software Tools Are You Looking For? - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) *(current)* - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) - [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba) - [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) - [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) - [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication) --- **Sponsored** ### JumpCloud JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=257&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=257&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fidentity-and-access-management-iam&secure%5Btoken%5D=e508382412e2792433263e3a4c6a705963c51ba428a013034d540371cd622027&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Flp%2Fcloud-directory-fava-bean%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DIAM%26utm_campaign%3DG2PaidPromotions&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Identity and Access Management (IAM) Software Products in 2026? ### 1. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,844 **Product Description:** JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. ### What Do G2 Reviewers Say About JumpCloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of JumpCloud, enjoying simple setup and streamlined management for users and devices. - Users appreciate the **comprehensive device management** in JumpCloud, simplifying operations and ensuring seamless user security. - Users value the **robust security features** of JumpCloud, including zero trust, MFA, and seamless identity management. - Users love the **easy integrations** and management of devices in JumpCloud, enhancing convenience and security. - Users appreciate the **comprehensive platform** of JumpCloud, seamlessly integrating identity and device management across various operating systems. **Cons:** - Users note the **absence of advanced endpoint controls** and features like pre-built integrations and improved reporting in JumpCloud. - Users indicate that **improvement is needed** in macOS app deployment, integration options, and reporting visibility. - Users express that JumpCloud has **limited features** , particularly a smaller SSO app catalog compared to competitors like Okta. - Users face **deployment challenges** with macOS apps and desire better integrations and reporting for enhanced functionality. - Users find the **UX improvement necessary** due to confusing UI and a steep learning curve for settings management. #### What Are Recent G2 Reviews of JumpCloud? **"[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)"** **Rating:** 5.0/5.0 stars *— Adam G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-10871254) --- **"[⭐⭐⭐⭐⭐ One Console for Identity, MDM, and Patching at Scale](https://www.g2.com/survey_responses/jumpcloud-review-11207491)"** **Rating:** 4.5/5.0 stars *— Emilia G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-11207491) --- #### What Are G2 Users Discussing About JumpCloud? - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote ### 2. [Google Cloud Identity & Access Management (IAM)](https://www.g2.com/products/google-cloud-identity-access-management-iam/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 57 **Product Description:** Fine-grained access control and visibility for centrally managing cloud resources. ### What Do G2 Reviewers Say About Google Cloud Identity & Access Management (IAM)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Google Cloud IAM, benefiting from seamless integration and a great user experience. - Users appreciate the **quick and easy setup** of Google Cloud IAM, enhancing API security and user management efficiency. - Users appreciate the **intuitive access management** of Google Cloud IAM, enabling efficient permission control and team management. - Users appreciate the **ease of access management** across GCP projects, ensuring secure and organized permissions for teams. - Users value the **ease of access management** with Google Cloud IAM, allowing precise control over permissions and roles. **Cons:** - Users find the **difficult learning curve** of Google Cloud IAM challenging, especially with its complex roles and permissions. - Users find the **complexity** of IAM challenging, especially due to the steep learning curve and multiple steps required. - Users find the **complex usage** of Google Cloud IAM frustrating, especially with roles, permissions, and troubleshooting access issues. - Users find the **complexity of access permissions** in IAM daunting, complicating management and potentially risking security. - Users find the **complex setup** of Google Cloud IAM challenging, especially when managing custom roles and permissions. #### Key Features - User provisioning - On-premises solution - Tracking #### What Are Recent G2 Reviews of Google Cloud Identity & Access Management (IAM)? **"[Strong, Flexible Access Control and Auditability with Google Cloud IAM](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12224469)"** **Rating:** 5.0/5.0 stars *— Rene M.* [Read full review](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12224469) --- **"[Clean Resource Hierarchy and IAM Recommender Make Access Management Easy](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12218866)"** **Rating:** 4.5/5.0 stars *— Koh W.* [Read full review](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12218866) --- ### 3. [AWS Vertrified Access](https://www.g2.com/products/aws-vertrified-access/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 37 **Product Description:** AWS Verified Access is a service that enables secure, VPN-less access to corporate applications and resources by implementing fine-grained access policies based on user identity and device security status. It continuously evaluates each access request, ensuring that users meet specified security requirements before granting access. This approach enhances security by reducing the risks associated with remote connectivity and simplifies policy management through centralized control. Key Features and Functionality: - Fine-Grained Access Policies: Define detailed access controls based on user identity and device security posture, ensuring that only authorized users with compliant devices can access specific applications. - Continuous Evaluation: Assess each access request in real-time, dynamically adjusting permissions to maintain security standards. - Integration with Identity Providers: Seamlessly integrate with AWS IAM Identity Center and third-party identity providers using SAML or OpenID Connect protocols for user authentication. - Device Posture Assessment: Incorporate device security state into access decisions by integrating with third-party device management services. - Simplified Policy Management: Group applications with similar security requirements and manage access policies from a single interface, streamlining administrative tasks. - Comprehensive Logging: Log all access attempts to facilitate quick responses to security incidents and support audit requirements. - Support for Various Applications: Provide secure access to both HTTP(S) applications and non-HTTP(S) applications, such as databases and EC2 instances, over protocols like SSH, TCP, and RDP. Primary Value and Problem Solved: AWS Verified Access addresses the challenge of securely connecting remote users to corporate applications without relying on traditional VPNs. By implementing zero trust principles, it ensures that access is granted only when users meet specific security criteria, thereby enhancing the organization's security posture. The service simplifies security operations by centralizing policy management and provides a streamlined user experience through secure, direct access to applications. Additionally, its comprehensive logging capabilities offer enhanced observability, enabling organizations to quickly identify and resolve security and connectivity incidents. ### What Do G2 Reviewers Say About AWS Vertrified Access? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced security** of AWS Verified Access through its Zero Trust and seamless access management capabilities. - Users value the **reliability** of AWS Verified Access, ensuring secure and stable access to critical applications from anywhere. - Users appreciate the **intuitive integration** of AWS Verified Access, which simplifies access decisions while enhancing security effortlessly. - Users appreciate the **strong security and controlled access** of AWS Verified Access, ensuring only authorized users connect to systems. - Users value the **seamless integrations** of AWS Verified Access, enhancing security while simplifying access management across platforms. **Cons:** - Users find the **difficult learning curve** challenging, especially due to complex documentation and initial setup confusion. - Users find the **initial setup complex** , particularly those unfamiliar with AWS identity services and Zero Trust architectures. - Users find the **lack of clear documentation** frustrating, making setup and maintenance unnecessarily complicated for AWS novices. - Users find the **learning curve steep** for AWS Verified Access, especially those unfamiliar with AWS identity services. - Users find AWS Verified Access **expensive** , especially due to per-endpoint pricing and complex setup requirements. #### Key Features - Single Sign-on - Cloud-solution - Tracking - Adaptive & Contextual Access Control - Identity Lifecycle Management #### What Are Recent G2 Reviews of AWS Vertrified Access? **"[Clean, Scalable App-Level Access Control with AWS Verified Access](https://www.g2.com/survey_responses/aws-vertrified-access-review-12213090)"** **Rating:** 5.0/5.0 stars *— Rene M.* [Read full review](https://www.g2.com/survey_responses/aws-vertrified-access-review-12213090) --- **"[Strong Security and Controlled Access for Our AWS-Hosted PMS](https://www.g2.com/survey_responses/aws-vertrified-access-review-12246958)"** **Rating:** 5.0/5.0 stars *— Abhishek S.* [Read full review](https://www.g2.com/survey_responses/aws-vertrified-access-review-12246958) --- ### 4. [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 151 **Product Description:** AWS Identity and Access Management (IAM) is a web service that enables you to securely control access to AWS services and resources. It allows you to manage permissions, ensuring that only authenticated and authorized users can access specific resources. IAM provides the infrastructure necessary to control authentication and authorization for your AWS accounts. Key Features and Functionality: - Centralized Access Control: Manage all users and their permissions from a single place, allowing for streamlined administration of access rights. - Granular Permissions: Define precise permissions for users, specifying which actions they can perform on which resources, facilitating the principle of least privilege. - Identity Federation: Allow users who already have passwords elsewhere—for example, in your corporate network or with an internet identity provider—to access your AWS account. - Multi-Factor Authentication (MFA): Enhance security by requiring users to provide additional verification beyond just a password, such as a code from a configured device. - Temporary Security Credentials: Grant temporary security credentials for workloads that access your AWS resources using IAM, reducing the risk associated with long-term credentials. Primary Value and Problem Solved: IAM addresses the critical need for secure and efficient access management within AWS environments. By providing centralized control over user identities and permissions, IAM helps organizations enforce security policies, comply with regulatory requirements, and minimize the risk of unauthorized access. It enables the implementation of fine-grained access controls, ensuring that users and applications have only the permissions necessary to perform their tasks, thereby enhancing overall security posture. ### What Do G2 Reviewers Say About AWS Identity and Access Management (IAM)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **fine-grained access control** of AWS IAM, ensuring secure management of AWS infrastructure. - Users appreciate the **ease of use** of AWS IAM, enabling quick user management and secure access control effortlessly. - Users value the **fine-grained access control** of AWS IAM, enabling precise permission management for enhanced security. - Users appreciate the **intuitive permissions management** of AWS IAM, making access control seamless and secure. - Users value the **easy management** of permissions and roles in AWS IAM, ensuring secure access to resources. **Cons:** - Users find the **complexity** of AWS IAM daunting, particularly in setup and policy management, complicating user experience. - Users often face a **difficult learning curve** with AWS IAM due to complex policies and unclear documentation. - Users find the **steep learning curve** of AWS IAM challenging, complicating initial setups and policy management. - Users find **error handling frustrating** , as troubleshooting access issues and understanding complex policies can be challenging. - Users struggle with the **lack of information** and unclear IAM policies, leading to confusion in access management. #### Key Features - User provisioning - On-premises solution - Tracking - Adaptive & Contextual Access Control - Identity Lifecycle Management #### What Are Recent G2 Reviews of AWS Identity and Access Management (IAM)? **"[AWS IAM: Fine-Grained, Seamless Access Control for Secure Permissions at Scale](https://www.g2.com/survey_responses/aws-identity-and-access-management-iam-review-12224065)"** **Rating:** 5.0/5.0 stars *— Rene M.* [Read full review](https://www.g2.com/survey_responses/aws-identity-and-access-management-iam-review-12224065) --- **"[Granular and scalable access control with AWS IAM](https://www.g2.com/survey_responses/aws-identity-and-access-management-iam-review-12610078)"** **Rating:** 5.0/5.0 stars *— Caleb F.* [Read full review](https://www.g2.com/survey_responses/aws-identity-and-access-management-iam-review-12610078) --- ### 5. [Okta](https://www.g2.com/products/okta/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,202 **Product Description:** Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com. ### What Do G2 Reviewers Say About Okta? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Okta, enjoying streamlined access and simplified account management for teams. - Users value the **enhanced security** and ease of use of Okta, simplifying access across multiple applications. - Users appreciate Okta's **strong SSO and robust MFA** , enhancing security while streamlining the login process for convenience. - Users appreciate the **efficiency of single sign-on** in Okta, simplifying access and enhancing security across applications. - Users enjoy the **easy access** provided by Okta, streamlining authentication for multiple applications seamlessly. **Cons:** - Users face **authentication issues** with Okta, including random lockouts and complex troubleshooting during critical logins. - Users often face **login issues** with Okta, especially when reliant on multi-factor authentication and facing connectivity delays. - Users find Okta's **high licensing costs** burdensome, especially for smaller organizations looking for affordable solutions. - Users find the **initial setup and policy configuration complex** , especially when dealing with a large number of users. - Users find the **frequent authentication** requirements of Okta time-consuming and sometimes confusing, especially during long workdays. #### What Are Recent G2 Reviews of Okta? **"[Streamlined Identity Management and Security with Okta SSO and MFA](https://www.g2.com/survey_responses/okta-review-12607144)"** **Rating:** 5.0/5.0 stars *— Brian B.* [Read full review](https://www.g2.com/survey_responses/okta-review-12607144) --- **"[Intuitive UI, Easy Integrations, and Reliable Okta Uptime](https://www.g2.com/survey_responses/okta-review-12721974)"** **Rating:** 4.5/5.0 stars *— Ethan W.* [Read full review](https://www.g2.com/survey_responses/okta-review-12721974) --- #### What Are G2 Users Discussing About Okta? - [What database does Just Eat use?](https://www.g2.com/discussions/what-database-does-just-eat-use) - 1 comment - [How good is Okta?](https://www.g2.com/discussions/how-good-is-okta) - 2 comments - [What are the 4 A's of cloud identity?](https://www.g2.com/discussions/what-are-the-4-a-s-of-cloud-identity) ### 6. [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 641 **Product Description:** Trusted by more than 9,000 businesses worldwide, NordPass is a password management tool that upholds the finest privacy and security standards for businesses. Unlock the ease of cybersecurity and bring peace to your team's digital world. Its intuitive interface ensures seamless adoption for your teams. Optimize daily operations by enabling straightforward account access, secure password sharing, and setting company-wide password policies. Encrypted with the industry-leading XChaCha20 algorithm, NordPass allows companies to manage and monitor access to the company's resources and prevent unwanted credential exposure. In case of an issue, best-in-class 24/7 tech support is always available, with no hidden costs. \_\_\_\_\_\_\_\_\_\_\_\_\_ Start your NordPass Business Free Trial The 14-day free trial gives you full access to all NordPass features. No credit card required. https://nordpass.com/business-free-trial/ ### What Do G2 Reviewers Say About NordPass Business? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NordPass Business, simplifying password management and enhancing productivity. - Users value the **security and organization** NordPass Business offers, enhancing password management for collaborative teams. - Users value the **secure and simple password management** provided by NordPass Business, enhancing team productivity and safety. - Users appreciate the **intuitive design** of NordPass Business, which simplifies password management and enhances collaboration. - Users commend NordPass Business for its **exceptional sharing features** , enhancing team collaboration and security effortlessly. **Cons:** - Users face issues with **password management** , as NordPass occasionally suggests new passwords instead of retrieving saved ones. - Users experience **password issues** with NordPass, including reliability failures and unwanted password creation prompts. - Users experience frequent **login issues** that disrupt their workflow and lead to frustration with the service. - Users struggle with **autofill issues** , often needing to manually input passwords and facing unreliable saves within NordPass Business. - Users often face **browser extension issues** with NordPass Business, limiting integrations and hindering user experience. #### What Are Recent G2 Reviews of NordPass Business? **"[Enhances Security with Group Sharing](https://www.g2.com/survey_responses/nordpass-business-review-10473026)"** **Rating:** 5.0/5.0 stars *— Curtis L.* [Read full review](https://www.g2.com/survey_responses/nordpass-business-review-10473026) --- **"[Simple, Secure Team Password Management with NordPass Business](https://www.g2.com/survey_responses/nordpass-business-review-12856345)"** **Rating:** 4.0/5.0 stars *— Nagesh B.* [Read full review](https://www.g2.com/survey_responses/nordpass-business-review-12856345) --- ### 7. [Auth0](https://www.g2.com/products/auth0/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 258 **Product Description:** Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while also enabling SSO. ### What Do G2 Reviewers Say About Auth0? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Auth0, enjoying quick integrations and straightforward authentication setup. - Users appreciate the **ease of security integration** with Auth0, streamlining development without compromising on safety. - Users appreciate the **easy and secure authentication** Auth0 provides, enhancing development speed without compromising security. - Users value the **diverse integrations** of Auth0, enhancing security and streamlining the authentication process for apps. - Users value the **easy integrations** of Auth0, facilitating diverse authentication methods and streamlining secure access management. **Cons:** - Users find Auth0 **expensive** as scaling leads to increased costs for essential features and upgrades. - Users find that the **cost can escalate quickly** with Auth0, particularly for necessary advanced features in production apps. - Users find the **expensive pricing** of Auth0 challenging, especially with advanced features hidden behind higher-tier plans. - Users find the **difficult learning curve** of Auth0 challenging, especially for new users navigating its complex interface. - Users find the **complexity of the configuration UI** challenging, especially for beginners navigating numerous options. #### What Are Recent G2 Reviews of Auth0? **"[Fast, Secure Authentication with Clean Dashboard and Smooth React Integration](https://www.g2.com/survey_responses/auth0-review-12622408)"** **Rating:** 4.5/5.0 stars *— Priyanshu J.* [Read full review](https://www.g2.com/survey_responses/auth0-review-12622408) --- **"[Fast to Integrate, Scales Well, and Affordable for MVPs](https://www.g2.com/survey_responses/auth0-review-12849763)"** **Rating:** 4.0/5.0 stars *— Roger F.* [Read full review](https://www.g2.com/survey_responses/auth0-review-12849763) --- #### What Are G2 Users Discussing About Auth0? - [What is Auth0 used for?](https://www.g2.com/discussions/auth0-what-is-auth0-used-for) - [Is auth0 free?](https://www.g2.com/discussions/is-auth0-free) - [Is auth0 expensive?](https://www.g2.com/discussions/is-auth0-expensive) - 1 comment ### 8. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 870 **Product Description:** Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. ### What Do G2 Reviewers Say About Microsoft Entra ID? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **strong security features** of Microsoft Entra ID, enhancing identity management and user experience seamlessly. - Users appreciate the **intuitive and easy-to-navigate interface** of Microsoft Entra ID, simplifying access management for all. - Users value the **seamless integrations** of Microsoft Entra ID with Microsoft 365 and third-party apps for enhanced efficiency. - Users appreciate the **easy integrations** of Microsoft Entra ID, enhancing user access and streamlining identity management effortlessly. - Users value the **seamless access** provided by Microsoft Entra ID's SSO, enhancing efficiency and security in user management. **Cons:** - Users find Microsoft Entra ID's **complexity in configuration** and management challenging, especially for beginners and smaller teams. - Users find **Microsoft Entra ID's administration complex** , making configuration and management challenging, especially for beginners. - Users find Microsoft Entra ID's **complex configuration** challenging, especially for beginners navigating its confusing licensing and settings. - Users find **complex usability** frustrating due to scattered settings, intricate configurations, and confusing licensing across Microsoft Entra ID. - Users find the **complex setup** of Microsoft Entra ID frustrating, making it challenging for beginners and small IT teams. #### What Are Recent G2 Reviews of Microsoft Entra ID? **"[Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554)"** **Rating:** 5.0/5.0 stars *— Kush Kumar K.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554) --- **"[Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)"** **Rating:** 4.5/5.0 stars *— Ankit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489) --- #### What Are G2 Users Discussing About Microsoft Entra ID? - [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote - [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) - 4 comments - [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) - 2 comments ### 9. [Rippling IT](https://www.g2.com/products/rippling-it/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,029 **Product Description:** Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to enforcing security policies, in a single dashboard. Seamlessly manage the entire employee lifecycle, automatically granting and revoking app access, configuring devices, and maintaining least-privilege controls. Enforce compliance with real-time monitoring, automated patching, and integrated endpoint protection. Streamline offboarding with instant lockouts and secure device recovery. Gain full visibility across hardware, software, and user risk without the complexity of multiple tools. Rippling helps your business cut costs, eliminate manual work, and strengthen security, so your team can move faster. Experience the power of unified IT management with Rippling today. ### What Do G2 Reviewers Say About Rippling IT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rippling IT, finding it organized and intuitive for managing tasks. - Users find Rippling **very intuitive** , with an organized interface that simplifies access to essential applications and tasks. - Users appreciate the **user-friendly design** of Rippling IT, making navigation and task completion easy and efficient. - Users value the **easy access** provided by Rippling, enhancing efficiency and simplifying login processes across multiple accounts. - Users appreciate the **simple and intuitive interface** of Rippling IT, making navigation easy and efficient. **Cons:** - Users express concern over the **missing features** in Rippling IT, particularly regarding integrations and credential management. - Users note the **limited features** of Rippling IT, such as fragmented payroll options and lacking personal support. - Users express a need for **improvement in features and alerts** for a more streamlined and updated experience. - Some users find the **learning curve challenging** , particularly those who are less tech-savvy and struggle with setup. - Users express frustration with **poor customer support** , noting limitations despite friendly interactions and helpful implementation teams. #### What Are Recent G2 Reviews of Rippling IT? **"[Clean UI and Excellent User Experience](https://www.g2.com/survey_responses/rippling-it-review-12866477)"** **Rating:** 5.0/5.0 stars *— Pawani P.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12866477) --- **"[Rippling Makes Account Provisioning and Password Sharing Effortless](https://www.g2.com/survey_responses/rippling-it-review-12639139)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12639139) --- ### 10. [Descope](https://www.g2.com/products/descope/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 86 **Product Description:** Descope is a drag & drop customer authentication and identity management platform. Our no / low code CIAM solution helps organizations easily create and customize their entire user journey using visual workflows – from authentication and authorization to MFA and federated SSO. Hundreds of customers including GoFundMe, Navan, You.com, and Branch use Descope to reduce user friction, prevent account takeover, and get a unified view of their customer journey. Descope was named a Momentum Leader in the G2 Fall Reports for the CIAM and Passwordless categories. Descope also provides a connector ecosystem with dozens of third-party services for use cases such as identity verification, fraud prevention, risk-based authentication, and identity orchestration. Descope is built on a scalable multi-tenant architecture with high availability that can support advanced enterprise requirements. Founded in 2022, Descope is backed by Lightspeed and Notable Capital (previously GGV Capital) and is a member of the FIDO Alliance. ### What Do G2 Reviewers Say About Descope? *AI-generated summary from verified user reviews* **Pros:** - Users find Descope to be **exceptionally easy to use** , ensuring a smooth setup and seamless integration of features. - Users value the **exceptional customer support** from Descope, noting quick responses and helpful guidance for implementation challenges. - Users value Descope for its **trustworthy authentication solutions** , simplifying identity management while ensuring best practices are followed. - Users commend Descope for its **exceptional implementation ease** , featuring smooth integrations and intuitive design for all skill levels. - Users find **easy integrations** with Descope enhance their multi-tenant authentication capabilities and streamline development processes. **Cons:** - Users find the **complex setup** of Descope challenging, especially for those without prior experience, affecting initial usability. - Users find it challenging to understand Descope's features, highlighting the **difficult learning process** for complex implementations. - Users experience **outdated documentation** issues, often needing to reach out for support or experiment to resolve advanced features. - Users find **complexity in grasping advanced features** of Descope, causing delays in implementation and setup issues. - Users find the **difficult learning process** with Descope's advanced features challenging but appreciate responsive support during implementation. #### What Are Recent G2 Reviews of Descope? **"[Works great for our multi-tenant B2B auth needs](https://www.g2.com/survey_responses/descope-review-12183990)"** **Rating:** 5.0/5.0 stars *— Arun K.* [Read full review](https://www.g2.com/survey_responses/descope-review-12183990) --- **"[Game-Changing WYSIWYG Auth Flows with Integrations That Scale](https://www.g2.com/survey_responses/descope-review-12672849)"** **Rating:** 4.5/5.0 stars *— Vishesh B.* [Read full review](https://www.g2.com/survey_responses/descope-review-12672849) --- ### 11. [1Password](https://www.g2.com/products/1password/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,775 **Product Description:** The Most Used Enterprise Password Manager, trusted by over 180,00 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture. ### What Do G2 Reviewers Say About 1Password? *AI-generated summary from verified user reviews* **Pros:** - Users find 1Password's interface **easy to use** , simplifying password management and enhancing security across devices. - Users appreciate the **top-notch security** of 1Password, ensuring their passwords are safe and easily accessible. - Users love the **secure and easy password management** of 1Password, providing peace of mind and efficiency daily. - Users find 1Password **intuitive** , simplifying password management with clean interface and seamless cross-device functionality. - Users love the **easy access** of 1Password, simplifying login processes across various platforms with just one click. **Cons:** - Users wish for improved **password tracking and easier management** of personal and work accounts within 1Password. - Users find the **pricing high** for personal use, which can be a barrier to accessing the service effectively. - Users experience **login issues** with 1Password, affecting usability and causing frustration during account access. - Users report **autofill issues** with 1Password, finding it overly aggressive and lacking in user control for logins. - Users note the **high cost of service** compared to competitors, with no free plan available. #### What Are Recent G2 Reviews of 1Password? **"[One-Place Password Management with 1Password](https://www.g2.com/survey_responses/1password-review-11960967)"** **Rating:** 4.0/5.0 stars *— Joanna J.* [Read full review](https://www.g2.com/survey_responses/1password-review-11960967) --- **"[Making Daily Credential Management More Structured](https://www.g2.com/survey_responses/1password-review-12865207)"** **Rating:** 5.0/5.0 stars *— VINAY P.* [Read full review](https://www.g2.com/survey_responses/1password-review-12865207) --- #### What Are G2 Users Discussing About 1Password? - [I'm struggling with 1Password's secure sharing features. Can anyone explain the best way to use them?](https://www.g2.com/discussions/i-m-struggling-with-1password-s-secure-sharing-features-can-anyone-explain-the-best-way-to-use-them) - 3 comments, 2 upvotes - [What is 1Password used for?](https://www.g2.com/discussions/1password-what-is-1password-used-for) - 2 comments - [Is 1password any good?](https://www.g2.com/discussions/is-1password-any-good) - 4 comments, 4 upvotes ### 12. [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 173 **Product Description:** A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company's own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments. ### What Do G2 Reviewers Say About IBM Verify CIAM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **robust security** of IBM Verify CIAM, ensuring a seamless and protected user experience. - Users find the **ease of use** of IBM Verify CIAM enhances efficiency and minimizes administrative efforts significantly. - Users appreciate the **strong focus on multiple factor authentication** , enhancing security while ensuring easy access to applications. - Users value the **s seamless integrations** of IBM Verify CIAM, enhancing user experience and operational efficiency. - Users value the **strong MFA authentication** of IBM Verify CIAM, enhancing security and improving user experience significantly. **Cons:** - Users find the **complex setup** of IBM Verify CIAM challenging and time-consuming, particularly for beginners. - Users find the **complex nature** of IBM Verify CIAM challenging, particularly during the initial setup and policy creation. - Users find the **complex administration** of IBM Verify CIAM challenging, requiring time and extensive technical knowledge for effective use. - Users find the **difficult learning** process challenging, leading to a lengthy deployment and initial struggles. - Users find the **difficult setup** of IBM Verify CIAM challenging, especially for beginners and small organizations. #### What Are Recent G2 Reviews of IBM Verify CIAM? **"[Easy SSO & MFA Management with a Helpful Login Activity Dashboard](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983)"** **Rating:** 4.0/5.0 stars *— Divyanshi B.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983) --- **"[Comprehensive Security and Identity Management with IBM Verify CIAM](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12393911)"** **Rating:** 4.5/5.0 stars *— Jeni J.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12393911) --- #### What Are G2 Users Discussing About IBM Verify CIAM? - [What are the benefits and drawbacks of using IBM Security Verify for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-ibm-security-verify-for-identity-and-access-management) - 1 upvote ### 13. [FusionAuth](https://www.g2.com/products/fusionauth/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 137 **Product Description:** FusionAuth is a customer identity and access management (CIAM) platform specifically engineered to address the challenges of security, scalability, and developer efficiency. This solution is designed for organizations seeking to enhance their identity management processes while ensuring compliance with stringent regulatory standards such as GDPR and SOC2. By offering a flexible deployment model, FusionAuth allows users to maintain control over their data residency, whether in the cloud, on-premises, or in hybrid environments. Targeted towards developers and organizations that require robust identity solutions, FusionAuth is particularly beneficial for businesses experiencing rapid growth or those that need to streamline their authentication processes. Its API-first architecture enables organizations to embed identity management directly into their existing workflows, reducing the operational burden associated with traditional identity providers. This capability is especially valuable for companies that wish to eliminate the complexities and costs associated with maintaining homegrown authentication systems. Key features of FusionAuth include its flexible deployment options, which empower organizations to choose how and where they host their identity management solution. This flexibility is complemented by an API-driven architecture, where every feature is accessible through APIs, allowing for seamless integration and management of identity as part of the overall infrastructure. This approach not only enhances developer velocity but also ensures that organizations can adapt their identity solutions to meet evolving business needs without being locked into a single vendor's cloud. Additionally, FusionAuth offers predictable pricing models that help organizations avoid unexpected costs commonly associated with monthly active user (MAU) surges. This transparency in pricing is a significant advantage for businesses looking to scale without incurring excessive expenses. The platform has demonstrated its effectiveness across various industries, with notable success stories highlighting its ability to handle massive traffic surges, reduce operational bottlenecks, and lower engineering burdens. For instance, Bilt leveraged FusionAuth to manage high traffic volumes while ensuring compliance with data residency requirements. Similarly, Vatix transitioned from a cumbersome homegrown system to FusionAuth, enabling their Customer Success team to onboard clients quickly and efficiently. UrbanSitter's implementation of FusionAuth significantly reduced their authentication development time, allowing them to focus on core product innovation. These examples illustrate how FusionAuth not only enhances security and compliance but also drives operational efficiency and cost savings for organizations across diverse sectors. ### What Do G2 Reviewers Say About FusionAuth? *AI-generated summary from verified user reviews* **Pros:** - Users find FusionAuth to be **incredibly easy to use** , enabling seamless integration and smooth authentication experiences. - Users appreciate the **flexibility and ease of integration** of FusionAuth, simplifying authentication across multiple platforms effortlessly. - Users appreciate the **seamless integrations** of FusionAuth, simplifying various authentication methods across their applications. - Users appreciate the **super responsive customer support** of FusionAuth, enhancing their overall experience with the product. - Users appreciate the **easy integrations** of FusionAuth, making implementation seamless and efficient for their projects. **Cons:** - Users report that **complexity** in customization and advanced workflows can hinder the onboarding experience and usability. - Users face a **difficult learning** curve with FusionAuth's documentation and advanced configuration settings, impacting onboarding experience. - Users find the **complex setup** of FusionAuth overwhelming, particularly with documentation and advanced configuration navigation. - Users find the **limited customization** in FusionAuth frustrating and challenging for meeting specific branding needs. - Users experience a **steep learning curve** with FusionAuth, especially when customizing themes and advanced workflows. #### What Are Recent G2 Reviews of FusionAuth? **"[Powerful, Flexible Authentication with Effortless Setup and a Great UI](https://www.g2.com/survey_responses/fusionauth-review-12527838)"** **Rating:** 5.0/5.0 stars *— Nate B.* [Read full review](https://www.g2.com/survey_responses/fusionauth-review-12527838) --- **"[Flexible Self-Hosted Solution with Great Documentation and Support at an affordable price](https://www.g2.com/survey_responses/fusionauth-review-12481920)"** **Rating:** 4.5/5.0 stars *— Idan Y.* [Read full review](https://www.g2.com/survey_responses/fusionauth-review-12481920) --- #### What Are G2 Users Discussing About FusionAuth? - [What is the difference between Okta and Auth0?](https://www.g2.com/discussions/what-is-the-difference-between-okta-and-auth0) - [Is FusionAuth free?](https://www.g2.com/discussions/is-fusionauth-free) - 1 comment - [How do you use FusionAuth?](https://www.g2.com/discussions/how-do-you-use-fusionauth) ### 14. [PropelAuth](https://www.g2.com/products/propelauth/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 30 **Product Description:** PropelAuth is the only authentication solution designed to help your company grow. Teams of all sizes are using PropelAuth to close Enterprise contracts with companies like Adobe, PWC, and Hubspot - because when you integrate PropelAuth, you get the full suite of features you need to pass security reviews and support customers at scale. ### What Do G2 Reviewers Say About PropelAuth? *AI-generated summary from verified user reviews* **Pros:** - Users commend PropelAuth's **fast and knowledgeable customer support** , ensuring smooth interactions and effective problem resolution. - Users praise PropelAuth for its **reliability** , providing seamless authentication that integrates smoothly into their applications. - Users value the **intuitive management interface** of PropelAuth, making complex authentication processes simpler and more efficient. - Users value the **seamless SSO integration** of PropelAuth, enhancing client onboarding and simplifying enterprise collaboration. - Users find PropelAuth's **SSO support** excellent, enabling smooth client onboarding and efficient integration with enterprise customers. **Cons:** - Users experience **customization difficulties** with PropelAuth, desiring more flexibility for complex workflows and user screens. - Users desire **more customization options** for PropelAuth to enhance functionality and meet complex use case needs. - Users desire more **customization options** in PropelAuth for complex use cases and hosted page UIs. - Users desire **more complex features** for advanced use cases, highlighting the need for deeper customization and scalability. #### What Are Recent G2 Reviews of PropelAuth? **"[Effortless Authentication with Stellar Support](https://www.g2.com/survey_responses/propelauth-review-12822669)"** **Rating:** 5.0/5.0 stars *— Joe S.* [Read full review](https://www.g2.com/survey_responses/propelauth-review-12822669) --- **"[A Reliable, Scalable Auth Solution That Just Works](https://www.g2.com/survey_responses/propelauth-review-11304782)"** **Rating:** 5.0/5.0 stars *— Gil R.* [Read full review](https://www.g2.com/survey_responses/propelauth-review-11304782) --- ### 15. [Google Cloud Identity](https://www.g2.com/products/google-cloud-identity/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 32 **Product Description:** A unified identity, access, app, and device management (IAM/EMM) platform that helps IT and security teams maximize end-user efficiency, protect company data, and transition to a digital workspace. ### What Do G2 Reviewers Say About Google Cloud Identity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong cloud security** of Google Cloud Identity, enhancing protection while ensuring user-friendly access management. - Users appreciate the **seamless integration** of Google Cloud Identity within the Google ecosystem for enhanced security and user management. - Users value the **ease of use** of Google Cloud Identity, enjoying simple management and strong security features. - Users value the **simple and centralized user management** of Google Cloud Identity, enhancing security and integration with Google services. - Users appreciate the **simple and centralized SSO** in Google Cloud Identity, enhancing security and access control seamlessly. **Cons:** - Users struggle with **difficult learning** due to confusing setup and management of roles and permissions in complex environments. - Users find the **complexity** of Google Cloud Identity challenging, particularly during setup and troubleshooting, especially for beginners. - Users find the **learning curve steep** for Google Cloud Identity, particularly in setup and understanding its features. - Users find Google Cloud Identity has **limited features** that require additional services and can be complex for newcomers. - Users find Google Cloud Identity's **pricing expensive** , especially small organizations struggling with premium feature costs. #### What Are Recent G2 Reviews of Google Cloud Identity? **"[Stable, Reliable Experience with Google Cloud Identity](https://www.g2.com/survey_responses/google-cloud-identity-review-12716936)"** **Rating:** 4.0/5.0 stars *— Victor S.* [Read full review](https://www.g2.com/survey_responses/google-cloud-identity-review-12716936) --- **"[Strong, Reliable Identity Management for Google Workspace with Easy SSO, MFA, and Provisioning](https://www.g2.com/survey_responses/google-cloud-identity-review-12224290)"** **Rating:** 5.0/5.0 stars *— Rene M.* [Read full review](https://www.g2.com/survey_responses/google-cloud-identity-review-12224290) --- #### What Are G2 Users Discussing About Google Cloud Identity? - [What are the 4 A's of cloud identity?](https://www.g2.com/discussions/google-cloud-identity-what-are-the-4-a-s-of-cloud-identity) - [What is GCP identity platform?](https://www.g2.com/discussions/google-cloud-identity-what-is-gcp-identity-platform) - [What is Google Cloud identity?](https://www.g2.com/discussions/what-is-google-cloud-identity) ### 16. [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 497 **Product Description:** Duo stops identity-based threats and boosts workforce productivity. Our Continuous Identity Security solution provides the best access management experience across users, devices, and applications while incorporating identity visibility and context from multiple identity sources. ### What Do G2 Reviewers Say About Cisco Duo? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Cisco Duo, valuing its quick deployment and user-friendly authentication process. - Users appreciate the **easy deployment and user-friendly authentication** of Cisco Duo, enhancing security while minimizing delays. - Users appreciate the **easy access** provided by Cisco Duo, simplifying authentication across devices and platforms. - Users value the **ease of use and quick deployment** of Cisco Duo, enhancing multi-factor authentication experiences significantly. - Users appreciate the **easy deployment and quick authentication** of Cisco Duo, enhancing security with minimal effort. **Cons:** - Users face **authentication issues** with Cisco Duo, especially when lacking cell service or time for confirmation. - Users experience **login issues** with Cisco Duo, causing frustration when accessing accounts without necessary devices. - Users face **complexity in setup and management** with Cisco Duo, particularly when integrating with legacy systems. - Users face **notification issues** with Cisco Duo, experiencing delays and inconsistencies in receiving push notifications. - Users often face **delay issues** with Cisco Duo, making it frustrating to log in and access accounts quickly. #### What Are Recent G2 Reviews of Cisco Duo? **"[Cisco DUO has been our most reliable 2FA solution so far](https://www.g2.com/survey_responses/cisco-duo-review-12662471)"** **Rating:** 5.0/5.0 stars *— Jason L.* [Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12662471) --- **"[Smooth, Intuitive UI with Stable Performance and Excellent Support](https://www.g2.com/survey_responses/cisco-duo-review-12878022)"** **Rating:** 4.5/5.0 stars *— Darsh A.* [Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12878022) --- #### What Are G2 Users Discussing About Cisco Duo? - [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) - 3 comments - [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) - 2 comments - [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) - 3 comments ### 17. [Cakewalk](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **Product Description:** Enterprise-grade Identity Governance with consumer-grade usability: Cakewalk is the IGA platform for fast-moving companies, powered by Agent Cake 🤖🍰 1) Consolidate all access, apps and AI agents. 2) Fully automate IGA workflows. 3) Get guidance based on insights. Enabling your teams while reducing your attack surface. ### What Do G2 Reviewers Say About Cakewalk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Cakewalk, enabling seamless integration and management of apps effortlessly. - Users praise the **friendly and helpful customer support** of Cakewalk, enhancing their overall experience and ease of use. - Users value the **enhanced security features** of Cakewalk, significantly improving company-wide access management and offboarding processes. - Users appreciate the **efficient access control** in Cakewalk, facilitating management and compliance for sensitive data environments. - Users value the **easy management** of Cakewalk, simplifying team integration and access to various applications efficiently. **Cons:** - Users find a **lack of an elaborate workflow builder** in Cakewalk compared to competitors, limiting functionality. - Users find the **implementation difficulty** low with Cakewalk, allowing for a quick setup compared to competitors. - Users find **integration issues** with Cakewalk, as it lacks compatibility with individual applications for user management. #### What Are Recent G2 Reviews of Cakewalk? **"[Effortless UX, super valuable!](https://www.g2.com/survey_responses/cakewalk-review-10260126)"** **Rating:** 5.0/5.0 stars *— Rogan S.* [Read full review](https://www.g2.com/survey_responses/cakewalk-review-10260126) --- **"[Efficient, Intuitive, and Reliable](https://www.g2.com/survey_responses/cakewalk-review-11159088)"** **Rating:** 5.0/5.0 stars *— Ewa B.* [Read full review](https://www.g2.com/survey_responses/cakewalk-review-11159088) --- ### 18. [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,779 **Product Description:** Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform. ### What Do G2 Reviewers Say About Agentforce 360 Platform (formerly Salesforce Platform)? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Agentforce 360 Platform remarkable, enabling clarity and efficiency in managing sales stages. - Users value the **exceptional scalability and customization** of Agentforce 360, enabling tailored solutions for complex business needs. - Users love the **easy customization** of Agentforce 360, allowing for tailored solutions that fit their unique needs. - Users appreciate the **easy customizability** of the Agentforce 360 Platform, tailoring it effectively for diverse needs. - Users value the **extensive customization options** of Agentforce 360, making it adaptable for various business needs. **Cons:** - Users find the **learning curve steep** due to extensive features and a need for more training to master the platform. - Users find the **complexity** of the Agentforce 360 Platform challenging, especially for smaller businesses and customizations. - Users find the **high cost and complexity** of the Agentforce 360 Platform burdensome, impacting overall value and usability. - Users find the **difficult learning curve** of Agentforce 360 Platform challenging, requiring significant time to grasp the basics. - Users find the **missing features** of Agentforce 360 Platform limit accessibility and require extensive training to understand. #### What Are Recent G2 Reviews of Agentforce 360 Platform (formerly Salesforce Platform)? **"[Agentforce 360 Platform: Integrated ecosystem that drives automation and productivity](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12662745)"** **Rating:** 5.0/5.0 stars *— Eder S.* [Read full review](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12662745) --- **"[Salesforce Handles Complex Workflows Well But Maintenance Gets Heavy](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12804488)"** **Rating:** 4.0/5.0 stars *— Kaleem A.* [Read full review](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12804488) --- #### What Are G2 Users Discussing About Agentforce 360 Platform (formerly Salesforce Platform)? - [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) - 5 comments, 2 upvotes - [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) - 2 comments - [What is Salesforce Mobile used for?](https://www.g2.com/discussions/what-is-salesforce-mobile-used-for) - 1 comment, 1 upvote ### 19. [Frontegg](https://www.g2.com/products/frontegg/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 360 **Product Description:** Frontegg is the only solution that provides robust and scalable user management infrastructure for B2B SaaS, handling the full user journey, from signup to subscription. The platform is multi-tenant at its core, which enables organization-level granularity for any setting or configuration. For a comprehensive user experience, Frontegg offers a self-serve Admin Portal, which provides the user with full visibility and control over their personal and organizational settings. Our platform enables app builders by supporting their efforts all the way from fundamental authentication flows to the most advanced capabilities such as complex organizational structures (multi-tenancy), fine-grained authorization, API-token management, self-service admin portal for end-users, subscription enforcement, single-sign-on (SSO), and much more. Frontegg’s interfaces are embedded as a UI layer within your app and become a customer-facing management interface for your end-users, both on the personal and workspace levels. Frontegg also powers-up your backend through rich SDKs supported in various languages and frameworks. ### What Do G2 Reviewers Say About Frontegg? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Frontegg, enhancing authentication processes and freeing up engineering resources. - Users appreciate the **responsive customer support** from Frontegg, enhancing their overall experience and satisfaction. - Users appreciate the **sophisticated integrations** of Frontegg, facilitating seamless authentication and user management implementation. - Users highly value Frontegg for its **flexibility and seamless integration** , enhancing user management and login processes effectively. - Users value the **easy integrations** of Frontegg, which enhance efficiency and streamline authentication processes effortlessly. **Cons:** - Users find the **documentation lacking** , often leading to confusion and reliance on support for API usage. - Users find the **outdated documentation** of Frontegg frustrating, needing clearer guidance for API usage and security concerns. - Users experience **integration issues** with Frontegg, requiring extra effort for setup and adapting to existing systems. - Users express frustration over the **lack of clear documentation** , making the use of API endpoints cumbersome and confusing. - Users find Frontegg's **customization options limited** , wishing for more flexibility in UI components and integration capabilities. #### What Are Recent G2 Reviews of Frontegg? **"[Efficient SSO with Exceptional Support, Minor Bugs](https://www.g2.com/survey_responses/frontegg-review-12510645)"** **Rating:** 4.5/5.0 stars *— Maya E.* [Read full review](https://www.g2.com/survey_responses/frontegg-review-12510645) --- **"[Streamlines Streamlit Authentication with Stellar Support](https://www.g2.com/survey_responses/frontegg-review-12818227)"** **Rating:** 4.0/5.0 stars *— Thomas S.* [Read full review](https://www.g2.com/survey_responses/frontegg-review-12818227) --- #### What Are G2 Users Discussing About Frontegg? - [What is Frontegg used for?](https://www.g2.com/discussions/what-is-frontegg-used-for) - 1 upvote ### 20. [WSO2 Identity Platform](https://www.g2.com/products/wso2-identity-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 105 **Product Description:** What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a "proprietary black box". - Lower TCO & high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in. ### What Do G2 Reviewers Say About WSO2 Identity Platform? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **robust authentication capabilities** of WSO2 Identity Platform, enhancing security and user experience significantly. - Users value the **robust security features** of WSO2 Identity Platform, enhancing overall cyber security with ease and customization. - Users value the **ease of use** in WSO2 Identity Platform, appreciating its user-friendly design and comprehensive documentation. - Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management and enhancing overall experience. - Users appreciate the **seamless user experience** facilitated by WSO2 Identity Platform's SSO and essential IAM functionalities. **Cons:** - Users report a significant **learning curve** with WSO2 Identity Platform, hindering beginners and complicating advanced customization. - Users find WSO2 Identity Platform's **complexity** challenging, often requiring advanced knowledge and extensive documentation to navigate. - Users find the **complex setup** of WSO2 Identity Platform challenging, requiring significant expertise for effective implementation. - Users face a steep **learning curve** with WSO2 Identity Platform, requiring advanced skills for effective customization and implementation. - Users find the **documentation lacking** , making it challenging to navigate advanced customizations and integrations effectively. #### What Are Recent G2 Reviews of WSO2 Identity Platform? **"[Bridging RFC Precision with Real-World Flexibility in WSO2 IS](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135)"** **Rating:** 5.0/5.0 stars *— CEDRIC G.* [Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135) --- **"[Total Control and Unmatched Customization](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062)"** **Rating:** 4.5/5.0 stars *— Octavio d.* [Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062) --- ### 21. [Ory](https://www.g2.com/products/ory/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 **Product Description:** Ory offers a suite of cloud-native, open-source identity and access management solutions, including: Ory Kratos for configurable user management with features like MFA and social login; Ory Hydra for OAuth 2.0 and OpenID Connect authorization; Ory Polis for organization management and enterprise SSO; Ory Keto for a granular authorization system based on Google Zanzibar; and Ory Oathkeeper, an identity and access proxy that enforces a Zero Trust security model. Deploy Your Way \* Ory Network - SaaS, instant on global identity system \* Ory Enterprise License - On-prem self-hosted option (same code as our SaaS offering) with enterprise support \* Open Source - Try Ory for your specific use cases (community supported) ### What Do G2 Reviewers Say About Ory? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Ory, simplifying deployment and customization while ensuring reliability in production. - Users value the **customizability** of Ory, enabling tailored authentication solutions that integrate smoothly with existing systems. - Users value Ory's **supportive team and extensive documentation** , making it easy to create customized solutions quickly. - Users appreciate the **responsive customer support** from Ory, including active engagement and one-on-one technical assistance. - Users commend Ory for its **stability and robustness** , providing a reliable experience in production environments for years. **Cons:** - Users find the **documentation lacking** , making it difficult to implement features and understand advanced use cases. - Users find the **documentation outdated** , making it challenging to implement complex use cases effectively. - Users find the **lack of information** frustrating, often requiring additional support due to vague or missing documentation. - Users find that Ory has **missing features** and documentation gaps, impacting usability and requiring additional support. - Users often find Ory's **complex usability** challenging, especially when starting with identity systems and advanced configurations. #### What Are Recent G2 Reviews of Ory? **"[Fast Setup, Excellent Support, and Enterprise-Ready Auth with Ory Network](https://www.g2.com/survey_responses/ory-review-12834027)"** **Rating:** 5.0/5.0 stars *— Jacob C.* [Read full review](https://www.g2.com/survey_responses/ory-review-12834027) --- **"[Kratos + Oathkeeper: Solid Foundation for Identity and Zero Trust](https://www.g2.com/survey_responses/ory-review-12874948)"** **Rating:** 4.5/5.0 stars *— Stas E.* [Read full review](https://www.g2.com/survey_responses/ory-review-12874948) --- ### 22. [StrongDM](https://www.g2.com/products/strongdm/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 102 **Product Description:** StrongDM is the leader in Zero Trust PAM. We are a policy-based platform that enables precise control over privileged actions and grants secure, compliant, frustration-free access to all critical infrastructure. End users enjoy fast, intuitive, and auditable access to the resources they need, and administrators leverage simplified workflows to enhance security and compliance postures. ### What Do G2 Reviewers Say About StrongDM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of StrongDM, appreciating its simple interface and reliable connectivity. - Users commend the **responsive and knowledgeable customer support** of StrongDM, making problem-solving fast and efficient. - Users praise StrongDM for its **easy management** , seamlessly integrating automation and IaC with effective support and security. - Users find StrongDM **intuitive** , enabling easy setup, quick onboarding, and a seamless experience in managing privileged access. - Users find the **setup ease** of StrongDM exceptional, with straightforward processes and efficient integration into workflows. **Cons:** - Users express frustration over the **complex setup** process of StrongDM, citing inconvenient client installation and manual tasks. - Users report **implementation difficulties** with StrongDM, citing issues with client setup and manual network configurations. - Users find StrongDM lacking in **key features** , such as intuitive UI and integration with fintech services. - Users find the **UX improvement** needed for StrongDM, noting issues with the interface and visual appeal. - Users experience **customization difficulties** with StrongDM, facing challenges in configurability and manual processes for access management. #### What Are Recent G2 Reviews of StrongDM? **"[Simplified Secure Access with Audit-Ready Reporting](https://www.g2.com/survey_responses/strongdm-review-12239503)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/strongdm-review-12239503) --- **"[Effortless Access Management with Strong Documentation](https://www.g2.com/survey_responses/strongdm-review-9907272)"** **Rating:** 4.5/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/strongdm-review-9907272) --- #### What Are G2 Users Discussing About StrongDM? - [How do you use strongDM?](https://www.g2.com/discussions/strongdm-how-do-you-use-strongdm) - [How do you use strongDM?](https://www.g2.com/discussions/how-do-you-use-strongdm) - [Who uses strongDM?](https://www.g2.com/discussions/strongdm-who-uses-strongdm) ### 23. [SecureKey](https://www.g2.com/products/securekey/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 49 **Product Description:** SecureKey is a leading identity and authentication provider that simplifies consumer access to online services and applications. ### What Do G2 Reviewers Say About SecureKey? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of SecureKey to be a significant advantage, enhancing their overall experience. - Users value the **high level of security** provided by SecureKey, appreciating its ease of use and thoughtful features. - Users find SecureKey's **convenience** beneficial, enhancing their security and simplifying their daily tasks. - Users appreciate the **ease of use and excellent training resources** that make SecureKey accessible and user-friendly. - Users appreciate the **strong privacy measures** of SecureKey, ensuring their consent is prioritized for security actions. **Cons:** - Users find the **difficult learning process** of SecureKey could be eased with more instructional resources like demo videos. - Users find the **price of SecureKey** to be a significant barrier, though they believe it eventually pays off. #### What Are Recent G2 Reviews of SecureKey? **"[Super secured SecureKey](https://www.g2.com/survey_responses/securekey-review-7994688)"** **Rating:** 4.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/securekey-review-7994688) --- **"[SecureKey's Feast](https://www.g2.com/survey_responses/securekey-review-7136927)"** **Rating:** 4.5/5.0 stars *— Neel S.* [Read full review](https://www.g2.com/survey_responses/securekey-review-7136927) --- ### 24. [OpenUnison](https://www.g2.com/products/openunison/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 17 **Product Description:** OpenUnison provides open source identity management with all the power of Unison. OpenUnison quickly integrates into your continuous integration / continuous deployment (CI/CD) pipeline with a build process that generates an easily patched web application that can be run in almost any Java Servlet container (such as Tomcat, Wildfly, or Jetty) or can be run in an embedded Undertow server. OpenUnison’s configuration is updated via three files: #### What Are Recent G2 Reviews of OpenUnison? **"[Access and Identity management Open Source App](https://www.g2.com/survey_responses/openunison-review-8117067)"** **Rating:** 4.0/5.0 stars *— Peter O.* [Read full review](https://www.g2.com/survey_responses/openunison-review-8117067) --- **"[Keeps my apps secure](https://www.g2.com/survey_responses/openunison-review-8232203)"** **Rating:** 5.0/5.0 stars *— Jennifer M.* [Read full review](https://www.g2.com/survey_responses/openunison-review-8232203) --- #### What Are G2 Users Discussing About OpenUnison? - [What is OpenUnison used for?](https://www.g2.com/discussions/what-is-openunison-used-for) ## What Is Identity and Access Management (IAM) Software? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Identity and Access Management (IAM) Software? - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) - [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba) - [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) - [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) - [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication) --- ## How Do You Choose the Right Identity and Access Management (IAM) Software? ### What You Should Know About Identity and Access Management (IAM) Software ### What is Identity and Access Management (IAM) Software? Companies use identity and access management (IAM) software to both enforce their security controls regarding who has access to corporate assets and to promote worker productivity with ease of access to the tools they need to do their jobs. IAM software achieves this by allowing only authorized and authenticated users, such as employees, contractors, and devices, to access corporate resources at their appropriate permission level based on predetermined policy-based controls.  Using IAM software, company administrators can quickly provision, deprovision, or change user identities and access rights to corporate assets at scale. Each user is granted the right level of access permissions based on their user or group membership type. This makes it easier for security teams to manage who has access to what accounts at scale, and for end users to quickly gain access to the tools they need to do their jobs instead of waiting for their individual accounts to be provisioned one by one. For example, a newly promoted departmental leader at a company may need permissions to fully access the proprietary data stored within an application. This can easily be granted to them due to their management group membership, while a junior-level employee would not need that kind of granular access, so they would only be permissioned to view non sensitive data stored within the application. IAM software also tracks user activity, enabling administrators to confirm that users are accessing corporate assets in compliance with company policies. Using IAM software and utilizing policy-based controls to enforce least privilege strategies, companies can protect against unauthorized access from both external actors like hackers and non permissioned internal users (insider threats) who have insufficient access level permissions. IAM software is used as an important component of a company’s zero-trust, least-privilege security model, where all users’ identities are verified prior to granting access to corporate resources. This is different from prior security models that enforced perimeter security where once a user is inside the corporate network, they are granted free access and movement across the network, and not required to be authenticated again to use other applications. **What Does IAM Stand For?** IAM, sometimes also listed as IdAM, stands for identity and access management. IAM software is sometimes also referred to as workforce identity or employee identity management. Other acronyms related to IAM include CIAM for [customer identity and access management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)software which is used for customer-related identity management. Similarly, for government-related identity products, the acronym ICAM stands for Identity, credential, and access management. Another acronym, IDaaS, stands for identity as a service. ### What are the Common Features of Identity and Access Management (IAM) Software? The following are some core features within IAM software: **Authentication:** IAM providers offer multi-factor authentication (MFA) methods for users to prove their identity prior to being granted access to corporate resources. MFA requires more than a single authentication factor, such as only a username and password. Authentication factors can include one-time passcodes (OTPs), software tokens, mobile-push, hardware tokens, and more. More advanced authentication methods include biometric authentication and passwordless authentication.  More recently, IAM providers are utilizing risk-based authentication (RBA) methods, also known as contextual authentication, intelligent MFA, or adaptive MFA, which analyzes real-time information about users, such as their IP addresses, devices, and behaviors to continually verify their identity.  **Identity lifecycle management or user provisioning and deprovisioning:** IAM software providers offer administrators the ability to manage the lifecycle of an identity—from quickly provisioning to deprovisioning, along with user changes including attributes, roles, permissions, and other entitlements. Some IAM providers also offer a universal directory. **Directory:** IAM providers will either integrate with existing directory providers or offer a universal directory service. **Single sign-on (SSO):** IAM software provides SSO functionality to enable end users to access their business applications all in one place and requiring them to authenticate once. **User activity monitoring:** IAM software enables administrators to track user activity, including anomalous activity. This kind of auditing is to ensure compliance with secure access control policies. IAM solutions often provide standard reports for this. ### What are the Benefits of Identity and Access Management (IAM) Software? **Security:** The main benefit of implementing identity and access manager software is for improved security. IAM software manages access governance, allowing only verified, authorized, and permissioned users to access company assets. This helps mitigate risks from external hackers or insider threats. **Productivity or enabling the workforce:** In addition to improved security, companies that deploy IAM software to streamline the login experience, may lead to productivity gains with users. Having a simple to use security product with SSO requiring only one login and that also organizes the user’s corporate applications and accounts all in one place can save the user time and frustration.  **Regulatory compliance:** Many global governmental or industry regulations require companies to have security controls to be in place. Identity management is a major component of a well-rounded information security program. ### Who Uses Identity and Access Management (IAM) Software? **Information security (infosec) professionals:** Infosec professionals use IAM software as a foundational component of their security program. **IT Administrators:** IT admins may be responsible for managing IAM software, especially as it relates to provisioning and deprovisioning users. **End users and devices:** End users such as employees or contractors use IAM software in their day-to-day work activities to access corporate assets needed to do their jobs. Devices such as internet of things (IoT) devices require the validity of their identity in order to access corporate resources, including other IoT devices. ### What are the Alternatives to Identity and Access Management (IAM) Software? Alternatives to IAM solutions can replace this type of software, either partially or completely include: [Single sign-on (SSO) software](https://www.g2.com/categories/single-sign-on-sso): SSO software, which is a component of a complete IAM software solution, is an authentication tool that allows users to sign into multiple applications or databases with a single set of credentials. SSO software will not have identity governance and user lifecycle management features that an IAM solution would provide. [Multi-factor authentication (MFA) software](https://www.g2.com/categories/multi-factor-authentication-mfa): MFA, which is a component of a complete IAM software solution, is used to have users prove their identity in two or more ways before granting them access privileges to corporate accounts. There are many types of authentication factors above the standard single factor of login credentials like usernames and passwords, including something the user has like a mobile device or security token, something the user is, such as a scan of their faceprint or fingerprint, or somewhere the user is, like their geographical location and IP address. Newer forms of MFA include risk-based authentication and passwordless authentication. [Password manager software](https://www.g2.com/categories/password-manager): Password manager software, or password management software, stores a user's individual passwords through either an encrypted vault downloaded to a user’s computer or mobile device, or digitally through browser plugins or extensions. The passwords stored in this software are managed by the user, not by a corporate administrator. #### Software Related to Identity and Access Management (IAM) Software Related solutions that can be used together with IAM software include many types of [identity management software](https://www.g2.com/categories/identity-management): [Customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **:** CIAM software is similar to IAM software, but used for customer identities instead of workforce identities like employees, contractors, and corporate devices.  [Privileged access management (PAM) software](https://www.g2.com/categories/privileged-access-management-pam) **:** PAM software helps companies protect the most critical IT resources by ensuring the credentials of their privileged accounts, such as admin accounts are only accessed by those with proper permissions to do so. When users access these privileged accounts, they must check in and check out and are often monitored during the time they are using the privileged account. PAM solutions are used in conjunction with IAM software, which provides authentication of general user identities; PAM software, however, provides more granular control and visibility of administrative or privileged user identities.  [User provisioning and governance tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **:** User provisioning and governance tools enable companies to manage user account identities throughout their lifecycle, including provisioning and deprovisioning. These solutions are often deployed on-premises, but many tools are offering cloud-based solutions, as well.  [Cloud directory services software](https://www.g2.com/categories/cloud-directory-services) **:** Similar to user provisioning and governance tools, cloud directory services software enables companies to manage user identities throughout their lifecycle, including provisioning and deprovisioning, in a cloud-deployed manner. Companies use these tools as they transition away from traditional on premises or locally operating identity management software to cloud services and SaaS applications.  ### Challenges with Identity and Access Management (IAM) Software Identity management solutions and IAM systems can come with their own set of challenges.  **Policy and group management:** Managing corporate access policies and group management is a company policy-related issue, not necessarily a technical one. It can get overwhelming for IAM administrators when companies have undefined or even conflicting policies as to which users have access to what resources. Administrators may be asked by leadership to provide users with much higher levels of access than their policy or group access control would normally allow, thus introducing risks into the environment. **Identity for cloud vs. on-premises applications:** Depending on the company’s technology stack, businesses may have a mix of both on-premises and cloud-based applications and resources. Companies must ensure that their IAM solution has connectors to the types of systems they need support for, especially for hybrid IT environments. **Insufficient MFA methods:** It is important that the MFA component of the identity program is strong to prevent unauthorized use which can lead to data breaches. Many IAM providers are moving away from less secure MFA methods, such as email one-time-passcodes to stronger authentication methods like risk-based authentication or contextual authentication. ### How to Buy Identity and Access Management (IAM) Software #### Requirements Gathering (RFI/RFP) for Identity and Access Management (IAM) Software When gathering and prioritizing the company's requirements, it is important to consider the following factors. **Ease for end users:** In order for IAM software to be effective, end users have to actually use it. The IAM solution must be easy to use by the end user and become part of their everyday routine.  **Authentication methods:** Are there limitations on the types of authentication factors that the company’s employees, contractors, and devices can use? For example, employees may be able to use authentication methods such as hardware tokens and biometrics, while temporary contractors might rely on in-app mobile pushes or OTPs sent via email, SMS, or phone. Additionally, if employees in a manufacturing facility or healthcare unit cannot carry a mobile phone with them, authentication factors requiring a mobile device may not be suitable. **Regional considerations** : Is the company global? Does the IAM solution need to support multiple languages, use cases, and adhere to local data protection regulations? Businesses must ensure the IAM provider can accommodate the company’s geographic and regional-based needs. **Integrations** : Companies should determine which integrations are important to them. The most critical integration would likely be the user directory solution, such as an HR system, if a directory is not provided by or being used within the IAM solution. **Timeline:** The company must decide how quickly they need to implement the solution. **Level of support** : Buyers should know if they require high-quality support or if they prefer implementing the solution in house. #### Compare Identity and Access Management (IAM) Software Products **Create a long list** There are many providers of IAM software. The best way to begin narrowing the search for products that would work well for the company would be to start by company segment size, such as small, medium, or enterprise-size businesses. By visiting the [Identity and Access Management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) page on G2.com, buyers can filter solutions by market segment using the left-hand filter radio buttons. **Create a short list** After looking through IAM solutions for particular company size, buyers should ensure it meets the authentication and regional needs. If a specific language is a requirement, buyers can filter solutions by language by visiting the [Identity and Access Management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) page on G2.com. For other requirements, such as how easy it is to use, the “[Easiest to use](https://www.g2.com/categories/identity-and-access-management-iam?tab=easiest_to_use)” section of the Identity and Access Management (IAM) software page on G2 helps compare options. Users can further narrow the selection by reading user reviews, checking the product’s ranking on the [G2 Grid® report for the Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam#grid)software category, and reading other related IAM-related [resources](https://www.g2.com/categories/identity-and-access-management-iam/resources). **Conduct demos** At each demo, buyers must be sure to ask the same questions and use case scenarios to best evaluate each product. Potential buyers can contact many vendors directly on g2.com to request demos by selecting the “Get a quote” button.  #### Selection of Identity and Access Management (IAM) Software **Choose a selection team** The selection team should include the day-to-day administrator of this product, who is likely an information security or related cybersecurity professional or an IT administrator professional. Companies may also consider having someone from HR join the selection committee to provide context regarding new hire onboarding and employee offboarding, as it relates to the user provisioning or deprovisioning aspect of IAM software. And lastly, it is important to include a typical day-to-day end user to ensure that the end user experience is easy to use and can be widely adopted by the workforce. **Negotiation** When negotiating the contract, buyers must consider pricing, implementation, and support. Typically longer length contracts and larger license counts can improve price discounting.  **Final decision** The final decision maker should likely be the day-to-day administrator of the solution, likely an information security professional or an IT administrator professional, with input from other stakeholders on the selection team. Prior to purchasing an IAM solution, buyers should check if they can get a trial period to test with a small number of users before going all in on the product. If the tool is well received by end users and administrators, businesses can feel more confident in their purchase. ### Which IAM platform is best for managing user roles? When choosing an IAM platform that's best for managing user roles, I would consider some of these popular IAM platforms: - [Salesforce Platform ](https://www.g2.com/products/salesforce-platform/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) These platforms are known for their robust features and efficient management of user roles. ### What is the best identity management tool with multi-factor authentication? If you're seeking identity management tools with multi-factor authentication, here are some top options to consider: - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews): excels with its risk-based conditional access that can dynamically require different authentication factors based on login patterns, device health, and location signals. - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews): provides a cloud-based directory platform that manages user identities, devices, and access across various systems. It supports multiple operating systems and offers features like SSO, MFA, and device management, catering well to hybrid and remote work environments. - [Okta](https://www.g2.com/products/okta/reviews): offers robust identity management features, including single sign-on (SSO) and multi-factor authentication (MFA). It’s highly scalable and integrates well with various applications