Cut support tickets with self-service order edits. Increase profits & boost post-purchase experience
When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices.
Let customers instantly add, remove & edit items + edit address after purchase
Google-powered address validation service so customers enter the right address
Send customisable automated emails to staff & customers when orders are edited
Increase average order value (AOV) with post-purchase upsell offers during edit
Works seamlessly with Shopify Flow and provides 3PL integration