What do you like best about Accessit Library by Follett Software?
Coming from a public library to a school environment was a bit of a shock; I was used to robust software that allowed for intense filtering and powerful searching, and I inherited a program that left me struggling to do basic things. I then implemented another clunky but powerful LMS instead, which everyone without public librarian experience hated. When I demoed Accessit for the first time, I was ready to make the jump immediately. Here was the power and multi-tasking capability, seamless shifting between tasks, and flexible cataloguing opportunity I needed in this environment. Accessit is so intuitive that someone with no library experience should be comfortable subbing in; it's also robust and capable enough to satisfy the most detailed, intense users.
I love the global modify options, the synchronization with my single-sign-on service, the ability to individually edit copy records and fields within records from multiple screens, the ease of creating multiple, flexible loan policies, and the many customization options for my web catalogs. Accessit is a sleek, modern LMS for 21st century librarians with a powerhouse under the hood.
My absolute favorite feature is the write-off option. As someone loathe to delete records, because the second I do that item that has been missing for fourteen months shows back up and has to be completely recatalogued, I have already made heavy use of Item Purgatory, which is how I'm referring to the write-off feature. Things are deleted from the catalog, for all intents and purposes, but should they make their way back home I can have the whole record back with one button click. It's a truly delightful function.
Customer support has been fantastic -- thorough and speedy in response content and time. Onboarding was well-paced, and I loved the individualized trainings my team members received. I also love the in-depth, varied, and well-crafted tutorials and help articles, as well as the online community of fellow Accessit users, who crowd-source amazing ideas and uses for the software.
I haven't had an offline day, so I can't attest to that feature yet, but I'm hopeful that it will be as intuitive and painless as the rest of our switch has been. Review collected by and hosted on G2.com.
What do you dislike about Accessit Library by Follett Software?
Our implementation process was unique and we did hit a few hiccups; while that was a bummer, Accessit's team was communicative and present throughout the delays and snags, so I have no complaints.
If anything, the worst thing about Accessit is that it's made me greedy -- with all the customization options, whenever I run up against something it *can't* do, I think how great it would be to see that feature added! But then I remember I had zero fun options with my old software, and I'm grateful all over again.
There are a few functions that are buried in odd ways; for example, you can't create and print a label from a record on demand, you have to open a new window or leave the one in which you're currently working and navigate to the label editor, which I can never seem to remember how to find, and create a template for the kind of label you want. The label editor itself is a little clunky, but takes just a little trial and error to get used to. Review collected by and hosted on G2.com.