---
title: Accession Reviews
meta_title: 'Accession Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Accession works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Accession Reviews
**Vendor:** Metaswitch Networks  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Accession
Accession Communicator is a communications software that delivers a suite of functions that enable enterprise customers to extend a network operator's critical business telephony services simultaneously to multiple endpoints including a user's laptop, desktop, portable device or mobile handset.




## Accession Reviews
  ### 1. Really Useful Telephone System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Accession?**

I love that there is an app for your cell phone so you can log in and essentially answer your office phone from anywhere you have wifi or cell service. This is a really nice tool. I also love the chat feature. I use it at my desk to communicate to my in office co-workers. 

**What do you dislike about Accession?**

Nothing yet, we have only been using it about a month now.

**Recommendations to others considering Accession:**

This phone system is very easy to use, has a lot of positive features that other software phone systems do not have, and is very user friendly. Highly recommend! 

**What problems is Accession solving and how is that benefiting you?**

Able to answer the phone for our business even when we are not at the office.

  ### 2. nice features for both desktop and mobile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Accession?**

softphone capabilities be it on desktop/laptop or smartphone

**What do you dislike about Accession?**

messaging support is very basic but still good 

**Recommendations to others considering Accession:**

very easy to use 

**What problems is Accession solving and how is that benefiting you?**

remote users to access softphone instead of desk phone


## Accession Discussions
  - [What is Accession used for?](https://www.g2.com/discussions/what-is-accession-used-for)

- [View Accession pricing details and edition comparison](https://www.g2.com/products/accession/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-08+09%3A01%3A22+-0500&secure%5Bsession_id%5D=6e372d18-73df-4ece-b241-3c40ea87a01a&secure%5Btoken%5D=71eae319f56c47e4e815ed4668337db94cd8602ad81e58817a2a6c67bde7fb80&format=llm_user)

## Accession Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

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