Myles C.
MC
Myles C.
Small-Business (50 or fewer emp.)
"Effortless ADA Compliance Monitoring"
3.5/5
What do you like best about accessiBe?

I like the ADA features in accessiBe. The widget feature is particularly useful because I can put it on websites and it gets fixed. It helps in making sure that websites are ADA compliant. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I like that it fixes ADA automatically on websites Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Reliable Accessibility Compliance Solution"
4.5/5
What do you like best about accessiBe?

We’ve been using accessiBe for some time to ensure compliance with local web accessibility laws and regulations in different countries. The platform makes the integration process smooth and straightforward — it’s simple to implement and doesn’t require extensive development work. The automation saves a lot of time, and their regular updates help us stay aligned with evolving accessibility standards globally. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

While the solution works well, it’s not a complete “set-and-forget” tool. In some cases, manual adjustments are still required to achieve a certain level of compliance, especially for a more complex website structure. Additionally, the pricing model may not fit all types of websites. Especially low-traffic websites. Review collected by and hosted on G2.com.

Crystal S.
CS
Crystal S.
"Misleading Claims, Causes More Problems"
0/5
What do you like best about accessiBe?

Nothing! This company is a scam, and they make false claims. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I have significant concerns with accessiBe. Firstly, the company makes false claims about accessibility conformance and misleads people into believing their overlay solution will resolve all website accessibility issues, which is a complete lie. This has caused my clients to receive reports that don't accurately reflect their websites' accessibility levels, misleading them about the solutions provided. Additionally, I find the tool to be completely untrustworthy and would never consider using it due to these deceptive practices. Furthermore, their entire practice and advertising are problematic as the solution does not function as promised, complicating the process instead of simplifying it. Review collected by and hosted on G2.com.

JH
Jeremiah H.
Business Manager
Small-Business (50 or fewer emp.)
"The Perfect Solution to Navigate Confusing Compliance Rules"
5/5
What do you like best about accessiBe?

Fast and convenient customer service. Able to access support via multiple avenues and obtain accurate advice and solutions. Extremely easy to implement and use the service no matter how many times support is necessary. It easily integrated into my website and makes users feel much better about using my site now that accessiBe's widget is installed and functioning as intended. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I dislike nothing about accessiBe. Nothing more to say. Review collected by and hosted on G2.com.

Bryan L.
BL
Bryan L.
Associate Creative Director | Design and Development
Small-Business (50 or fewer emp.)
"Effortless Compliance, Slightly Overpriced"
4/5
What do you like best about accessiBe?

I like that accessiBe is a one-stop place where I can pay monthly to make sure I'm up to date. I don't have to learn about all the things needed to make my website accessible; I just know that it's taken care of. The initial setup was easy and I had no problems. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I feel the price is a little high. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Balancing Creativity and Accessibility"
4/5
What do you like best about accessiBe?

As a graphic designer, I love that accessiBe makes accessibility more approachable and manageable. It allows me to ensure my designs are usable by a wider audience without forcing major compromises to creativity or aesthetics. The interface is straightforward, and I appreciate how it runs seamlessly in the background while still giving users real control over their browsing experience. It’s reassuring to know that my work can be both visually engaging and accessible. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I wouldn’t say I dislike anything about the platform, but I do see opportunities for it to go even further. As a designer, it would be incredibly helpful if accessiBe offered proactive design recommendations, like suggesting stronger color contrasts when needed, flagging type that might be too small, or offering best-practice sizing guidance. These kinds of features would support designers earlier in the process and make it easier to design with accessibility in mind from the start. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Unresponsive customer service & tickets pending for months"
1.5/5
What do you like best about accessiBe?

A few months back a client was having an issue with the Accessibe widget on their website. The customer service was not able to handle it so a ticket was submitted to their tech team.

Months have passed and I have not received any updates. I have reached out multiple times but they keep telling me there are no new updates.

The widget is supposed to help people with disabilities be able to use their website. My client's husband is disabled and has not been able to view a website even though she paid for their $400 widget.

In the last week I have reached out twice and gotten no response back. I believe I am just being ignored at this point.

I am pretty disappointed because I really liked being able to offer this as an add-on to my clients but I will no longer be doing that. This experience has made a very bad impression with my client and I will be looking for an alternative. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

Their customer service has been pretty terrible from when I first started working with them. Now that I have encountered an issue it is non existent. Review collected by and hosted on G2.com.

Response from Lauren Adel of accessiBe

Thanks so much for sharing your review with us! I'm sorry to hear that you had trouble getting in touch initially, but yes please do always feel free to reach out to our support team via live chat on our website or via email to support@accessibe.com, we are always more than happy to help. So happy to hear that you found everything easy to set up and use, we thank you for choosing accessiBe!

Bryanna K.
BK
Bryanna K.
Director of Digital Commerce
Small-Business (50 or fewer emp.)
"Seamless Integration and Effortless Protection"
5/5
What do you like best about accessiBe?

Ease of installation and set-up! Integrated seamlessly with our website and gave us peace of mind that we were protected. So many features and the backend is very easy to navigate and use.

Remediation reports are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

We have not found any negative things to say about the platform! Review collected by and hosted on G2.com.

Tammie M.
TM
Tammie M.
"Effortless ADA Compliance with Easy Setup"
5/5
What do you like best about accessiBe?

I like how easy accessiBe is to install on a web page. It was very easy to set up and even offered a free trial. I also find it useful as our first ADA compliance product for our webpage. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I am currently not unhappy with anything Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Amazing, Attentive Staff and Support from Day One"
4.5/5
What do you like best about accessiBe?

The helpful staff. Megan was amazing to get on a call with me from the start. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

Nothing. they are very helpful adn attentive Review collected by and hosted on G2.com.